Customer care representative jobs in Sunrise, FL

Bilingual Customer Service Representative $20-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Shifts: Monday-Friday: 9am-6pm Saturday: 11am-6pm Must Haves: Self-sufficient - Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information Customer Service experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Ability to lift packages of 30-50lbs when needed Bilingual in English and Spanish Day to Day: This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalate

Licensed Insurance CSR/Agent (Homeowners-Focused) Full-Time | In-Office | Cooper City, Broward County, FL Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk. What You'll Tackle: - Fix policy hiccups, answer client questions, and work those remarkets like a champ - Client emails and phone calls - Be part of a team that actually enjoys showing up What You Bring: - Active 2-20, 20-44, or 4-40 ready to upgrade within a few months - 1+ year of insurance service - You're detailed, dependable, and drama-free What You'll Get: - $27/hour starting pay (negotiable) - Monthly retention bonuses for great client service - Additional in-office bonus for licensed full-time staff - $110/week for health + $10/week cell phone reimbursement - $10/week toward AFLAC of your choice - 401(k) available - 11 paid holidays, growing PTO, and actual lunch breaks - Weekly office snacks, lunches & bingo with cash prizes - Occasional work-from-home flexibility (like when life happens) Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!

Verifi Concrete is a leading provider of cutting-edge digital solutions for the concrete industry, revolutionizing how concrete is monitored, managed, and optimized. Our technology enables real-time tracking of concrete properties, enhancing quality control, efficiency, and sustainability across construction projects. With a strong focus on innovation, automation, and data-driven insights, Verifi Concrete empowers clients to reduce material waste, improve operational performance, and drive cost efficiencies. As we continue our global expansion, we are looking for dynamic professionals to join our team and contribute to transforming the future of concrete & construction technology. Candidate must be located in the Southern FL area with a preference of bilingual (English / Spanish) Business Management: Providing solutions for their businesses that are in line with value derived from Joint Business Plans with customer . Monitoring competitor activity and ensuring appropriate action is taken. Building long-term relationships with customers ensuring that value needs are fulfilled, helping provide process', structure and value support Networking through active participation in industry association events and committee assignments Working directly with Field Service Managers and Field Service Technicians to bring value to customer Commercial & Excellence in Execution: Actively works with other departments including Sales, Field Service, command center and R&D to ensure customer service needs are met. Identifies bottlenecks in service and works within the company to resolve issues Works with Customer Success Manager to create process' and plans to promote value, derived from Joint Business plans with Client Engagement Managers Coordinates initiatives with team members in Client Engagement and Customer Success Manager Leads the development and implementation of the account plans and value actions. The assigned Account(s) initiatives and success will be the responsibility of the Customer Success Representative Leveraging local relationships to generate leads in current markets up to the Client Engagement Manager and Business Development. Is this job for you ? Education Required High School Diploma or Equivalent Preferred Bachelor's Degree - Engineering or Business Work Experience Required Microsoft Excel/Outlook Bilingual - English / Spanish Preferred Business knowledge - Business, sales experience 5+ years of product engineering experience with electro-mechanical system, preferably in the industrial sector 3+ years Ready mix or equal experience Tableau/Power BI Licenses and Certifications Osha 10 - Preferred

BMI Companies, part of BMI Financial Group, Inc has nearly five decades of experience providing insurance and solutions for families worldwide. Specializing in high-quality Life Insurance, Health Insurance with global coverage, and Travel Assistance Plans, BMI is committed to innovating insurance products for the international community. About the Role: The PHS Customer Service Representative will be responsible for providing high-quality service and support to our life insurance policyholders. He/she will be handling inquiries, processing policy change service requests, resolving issues, and delivering accurate information efficiently and professionally. The PHS Customer Service Representative must be able to work in a high performance, customer-focused team environment, helping to maintain a positive customer experience while ensuring compliance with company standards and regulatory requirements. This is a 100% IN- OFFICE opportunity - Applying candidates MUST live in Miami, FL and be fluent in Spanish and English. Responsibilities: Respond to incoming emails, calls, and inquiries from policyholders, agents, and other stakeholders. Provide clear and accurate information regarding life plans, including billing, coverage details, and policy changes. Process policy service requests such as beneficiary updates, payment method changes, address changes, policy assignments, in-force illustrations, benefit payments, and other policy changes. Document all customer interactions and actions taken in the customer relationship management (CRM) system Assist with outbound calls or follow-ups as required. Provide limited customer service support to company local office affiliates. Assist with special projects as assigned. Contribute to team goals for service, accuracy, and customer satisfaction. Qualifications: Bilingual- Excellent written and verbal communication in Spanish and English a must. Associate or Bachelor's Business Degree Preferred Experience in customer service (minimum two years) preferably in the insurance or financial services sector. Previous customer service experience with LATAM customers a PLUS Knowledge of life insurance products and terminology. Customer focused mindset with empathy and patience. Ability to multi-task and manage time effectively. Attention to detail and high level of accuracy in data entry and documentation. Familiarity with CRM systems and Microsoft Office software Committed team player who actively supports colleagues and contributes to team goals.

Job Title: Customer Success Specialist Type: Full Time Client Overview: Our client is a Miami-based startup transforming how people interact with government services. Using advanced AI, they streamline complex processes like passports, visas, and vehicle registration - making them faster, easier, and stress-free. Their vision is to make the customer experience seamless through our marketplace of trusted couriers. As a Customer Success Specialist, you will balance quality service with high-volume output - making 150-200 outbound calls per day. It is crucial keeping the conversations focused, efficient, and results-driven. Success in this role means helping customers complete their applications, preventing cancellations or refunds, and maintaining a positive experience throughout. Most customer interactions are managed by our AI platform, in this role you will join a dedicated on-site team that handles escalations, retention outreach, and follow-up calls requiring a human touch. This is a fast-paced, performance-driven position where communication skill, focus, and consistency directly impact success. Being on time, maintaining impeccable attendance, and taking full responsibility for your performance are essential. Responsibilities Make and manage a high volume of outbound calls (150-200 daily) through our AI platform Guide customers through passport, visa, and registration applications Maintain efficient call pacing - balancing quality, empathy, and productivity Focus on retention and refund prevention, resolving concerns quickly Document outcomes and feedback to improve AI workflows and customer experience Collaborate with teammates and product teams to enhance customer journeys Be punctual, reliable, and accountable every day Qualifications 1+ year in a customer success, sales support, or call center environment Proven ability to manage high call volume with professionalism and consistency Strong verbal communication and persuasive problem-solving skills Experience with CRM or AI-driven tools (training provided) Excellent time management - able to stay productive and keep calls concise Dependable, punctual, and responsible with a strong work ethic Positive, team-oriented attitude with a competitive edge Bachelor's degree preferred but not required Must be legally authorized to work in the U.S. (background check required) Compensation & Benefits 💰 $50,000/year 🚗 Parking pass provided 🍳 Complimentary breakfast and snacks 🩺 Aetna Health, Vision, Dental, and Life Insurance 🏖️ 10 PTO days per year + most federal holidays off 📈 Growth opportunities within a high-performing startup Why Join Our Client? You will be part of a team where speed, accountability, and service quality go hand in hand. You will help customers complete essential government services while contributing to a fast-scaling company that blends AI efficiency with human empathy.

The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Provide guidance and support to junior CSRs and team members. Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.

💼 Now Hiring: Bilingual Inside Sales Appointment Representativas- Boca Raton based |Base + Unlimited Commission (Top Earners 50K- $100K+) Turn conversations into life-changing consultations! As a Prospect Engagement & Appointment Conversion Specialist, you'll connect with new leads, build trust, and schedule in-person consultations with our Certified Hair Loss Specialists-helping people take the first step toward confidence. What You'll Do: Engage warm leads via phone, chat, text & email Schedule and confirm in-person consultations Re-engage abandoned or paused prospects Deliver a luxury, white-glove experience every time Track all activity in Salesforce What You Bring: Bilingual (English/Spanish) preferred 3+ years in consultative sales, luxury service, or call center Strong communication, confidence & empathy Salesforce or CRM experience a plus Ability to work evenings/weekends (11am-8pm shift) with Sundays off Must be able to report to Boca Office - no remote work What You'll Get: ✅ Paid training from Day 1 ✅ Leads provided - no cold calling ✅ Paid vacation, holidays & personal days ✅ Medical, dental, life insurance & 401(k) with match after a year ✅ Tuition reimbursement after 1 year ✅ Unlimited earning potential Ready to make great money while changing lives? Apply now and grow your career with HairClub!

The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction What you'll be doing: Broker & Agency Support: Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs. Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation. Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits. Group Account Management: Support new group onboarding, including application review, census validation, and carrier submissions. Assist with open enrollment meetings, renewal reviews, and plan comparison tools. Maintain accurate group records, policy details, and service notes. Track renewals, missing documents, billing issues, and enrollment updates. Carrier & Vendor Coordination: Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues. Facilitate resolution of escalated member and employer concerns. Ensure compliance with carrier guidelines and timelines. Administrative & Operational Tasks: Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers. Maintain CRM activity logs, follow-up tasks, and documentation. Assist the Group Sales Director in tracking KPI metrics and service SLAs Requirements: Must know all carriers. Traditional group insurance Must have knowledge of working with a census Customer service experience 215 License required Reliable transportation Qualifications: Salesforce knowledge helpful Ichra knowledge helpful Business development experience 5-10 years of experience in health insurance, group benefits, or employee benefits administration (preferred). Knowledge of medical, dental, vision, GAP, and ancillary products. Strong communication skills-professional, clear, and customer focused. Ability to manage multiple priorities with attention to detail and deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus. Bilingual (English/Spanish) Salary range: $55-$75k + Commission Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days. January start date

ABOUT THE ROLE The Client Services Specialist will support a top-producing four-person leasing team in Miami, led by the Vice Chairman and Co-Head of Florida for the Miami Office. This person will play a central role in keeping the team organized and efficient, helping manage projects, client deliverables, and daily operations. The ideal candidate is a fast learner who thrives in a busy environment, takes initiative, and helps the team stay on track across all active assignments. KEY RESPONSIBILITIES Marketing Coordination Lead all aspects of the team's marketing efforts, from concept through execution, for property campaigns, client presentations, and new business pursuits. Lead Social Media Management efforts such as LinkedIn a plus Develop, proof, and produce marketing materials including proposals, pitch decks, offering memorandums, and brochures that align with Savills' brand standards. Use Salesforce, LinkedIn, CoStar, and Exact Target to support prospecting, marketing outreach, and engagement tracking. Coordinate photography, floor plans, and other creative assets with vendors and internal teams. Maintain and organize the team's contact database while improving marketing processes for better efficiency and results. Financial Support Handle billing, invoicing, and expense reports for the team. Update and maintain stacking plans and other financial tracking tools in Excel. Administrative Support Greet and assist guests; answer and route incoming calls. Manage incoming and outgoing mail and packages. Keep Salesforce and other CRM databases accurate and up to date. Schedule meetings, conference calls, and team activities. Set up conference rooms and prepare materials for client meetings. Client Interface Help prepare materials and presentations for client meetings. Participate in client pitches as needed. Coordinate communication and logistics between the team and clients. Process Management Work closely with the team to manage all active projects and client assignments from start to finish. Keep track of deliverables, deadlines, and follow-ups to ensure nothing falls through the cracks. Anticipate next steps and help keep the team organized and accountable. Serve as the central point of coordination for ongoing projects and team priorities. Partner with other Client Services Specialists and Operations staff on office-wide initiatives. Qualifications Bachelor's degree preferred (Business, Marketing, Communications, Real Estate, Finance, or related field). Professional, proactive, and able to work both independently and as part of a team. Minimum of 3+ years of experience in marketing, administration, or commercial real estate preferred. Engagement and interaction with support of upper management is important. Strong skills in Microsoft Office (Namely: Excel, PowerPoint, Word) and Salesforce. Familiarity with Adobe InDesign, CRM, and email marketing tools such as SalesForce a plus. Excellent written and verbal communication skills. Strong organizational skills, attention to detail, and the ability to handle multiple priorities. WHY JOIN US? Join one of Miami's most established office leasing teams at Savills. This position offers exposure to all sides of the business-marketing, financial analysis, and client strategy-and is a great opportunity for someone looking to build a long-term career in commercial real estate. Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.

Job Description: Don't miss this opportunity to jumpstart your career! Come join us for a virtual open information session for our Miami, FL. Call Center roles. Date: Tuesday, December 2, 2025 Time: 10:00 am - 4:00 pm EST. Come ready to ask your questions and learn all about a career with LifeAtATT! Register to attend at: ********************************************** This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 600 NW 79th Avenue, Miami, FL 33126 location. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you'll help our customers stay connected to what matters the most. How you'll make an impact As a Business Premier Service Consultant, you'll assist Business customers with requests, questions, and inquiries on all products and services offered. In this multi-faceted role, you'll be trained to address a broad range of customer service call types including, billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more. You'll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience. What your day-to-day will look like · You'll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T's products and services to effectively service and retain customers. · You'll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services. · You'll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution. · With your vital knowledge, you'll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service. · You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements. You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer. · Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications. · In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. What we're looking for · Call center or customer service experience. · Flexibility to work any schedule during hours of operation of 7:45am - 7pm Monday - Friday is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. · Desire to work onsite in one of our call centers. What you can look forward to Bringing your bilingual skills boosts your earnings with a special pay differential on top of your regular pay! We offer paid training as well as resources to encourage your career growth. Our Business Inbound Call Center Sales earn $22.98 per hour plus an additional 300% (capped) on commissions if all sales goals are met/exceeded. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Medical/Dental/Vision coverage 401(k) plan Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! connectourcustomers Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $17-$19 hourly Starting Pay: $17/hr At 3 Months: $17.50/hr At 6 Months: $18/hr In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

We are seeking a Customer Service Representative will be fully on-site at our Deerfield Beach, FL Corporate Headquarters. Responsible for the timely and accurate processing of customer orders and for providing effective verbal and written communications with internal and external customers to support product selection, demand, and order fulfillment activities. Position reports to the National Customer Service Manager and provides very close liaison with the following departments: Sales, R&D, Production/Shipping & Receiving, Transportation, and Purchasing What You Get To Do: Enter and manage customer orders, sample requests, demo requests, credit, and debit memos in AS-400. Act as the first point of contact for our customers and sales staff, including but not limited to: basic troubleshooting response and follow-up, providing technical data sheets/documentation, etc. Provide the input and assistance required to accurately and timely process, update the Customer Claims Tracker and Claims/RMA forms as needed, investigate, and resolve customer satisfaction issues. Provides support for avoiding and eliminating aging and aged Finished Goods Inventory. Assure that all internal/external inquiries are directed to the appropriate personnel for timely action. This includes inquiries from customers, sales representatives, management, etc. Manage customer accounts professionally and efficiently. Promote a proactive approach with customers to help reduce inventory levels, accounts receivable, and customer complaints. Partner with the National Customer Service Manager to continuously improve the effectiveness of the Customer Service Department. Promote the quality system through adhering to the elements of and being familiar with the philosophy, quality statement, quality manual, and procedures. Manage sales solicitation of customer base, including existing accounts, dormant accounts, and potential new customers. Determine customer satisfaction through the observation of daily communication and customer claims. Supply quotes to Field Sales and to our customer base upon request. Performs other duties as required What You Bring To The Team: High School Diploma or GED required. Proficiency with Microsoft Office 365 Suite, including Outlook, Word, Excel, PowerPoint, and Teams. Minimum of two years of industry experience or any equivalent combination of related training and experience. Minimum of two (2) years' experience as a Customer Service Representative. AS-400 or other CRM enterprise-wide system experience strongly preferred. Bachelor's degree from a four-year college or university or the equivalent preferred. Inside sales experience preferred Take a look at why so many of our team members continue their careers with Mapei-Polyglass! Life at Polyglass

Customer Liaison\/Appointment Setters We are actively looking to fill an Appointment Setter position with someone who is wanting to master the first part of the sales process, while having opportunities to advance within our company quickly, and in this 2nd fastest growing industry in the United States. Highly driven individuals who have a constant desire for personal and income growth are incredible fits for this position. MUST HAVE: Go\-Getter Mentality Excellent Attendance Positive Attitude Self\-Motivated Appointment Setter Responsibilities: Generate leads and schedule appointments for product presentations and pitches. Arrange and coordinate meetings between prospective clients and sales reps. Attend sales team meetings and training sessions as directed by management. Scan the social media platforms for new leads. Facebook, Instagram, Emails Accurately document all communication in CRM Follow up with leads converting them to Appointments Other tasks as assigned Track and record homeowner information Incentives Competitive comp plan including incentives and bonuses. Professional work environment and positive company culture. Career growth, leadership, and advancement opportunities. Free training, extensive support, and mentorship programs. Pay: $700.00 \- $1,500.00 per week Schedule: Monday to Sunday AM\/PM shifts Available Job Type: Full\-time Bilingual Preferred Requirements Appointment Setter Requirements: Experience as an Appointment Setter, Sales Representative, or similar is an advantage. Superior customer service, management, and multitasking skills. Computer savvy and capable of learning other computer applications. Exceptional verbal and written communication skills. Attention to Detail Problem Solving Skill Set Benefits Benefits: Dental insurance Health insurance Paid time off Vision insurance Paid Federal Holidays "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"695094439","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Energy and Utilities"},{"field Label":"Salary","uitype":1,"value":"$700.00 \- $1,500.00 per week"},{"field Label":"City","uitype":1,"value":"Ft. Lauderdale"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"33311"}],"header Name":"Customer Liaison\/Appointment Setters","widget Id":"5**********0072311","is JobBoard":"false","user Id":"5**********0611003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"5**********5303009","FontSize":"15","location":"Ft. Lauderdale","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"6axsz9c0875dc492b4426b3232ca0b5a907de"}

Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Manage schedules, book appointments, and maintain office supplies. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communication. Assist in organizing marketing events, preparing promotional materials, and managing social media accounts. Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters. BENEFITS: Monthly Bonuses based on performance Opportunity for advancement Paid time off Health Insurance Retirement Plan Training & development QUALIFICATIONS: Must be able to obtain FL 4-40 Customer Representative License Knowledge of Citizens and EasyLink a must. Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Proficiency in Microsoft Office Suite and familiarity with agency management software. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Working Title: CALL CENTER SERVICES REPRESENTATIVE II - 60069501 Pay Plan: Career Service 60069501 Salary: $36,216.96 annually Total Compensation Estimator Tool THIS IS AN INTERNAL AGENCY OPPORTUNITY ONLY CURRENT DCF EMPLOYEES WILL BE ELIGIBLE Department of Children and Families CALL CENTER SERVICES REPRESENTATIVE II This posting will be used to fill Career Service vacancies. Multiple positions available. This position is full-time, working 40 hours per week. This position is for the Customer Contact Center and can be located anywhere in the State. Current employees will be compensated in accordance with the DCF salary policy. Minimum qualifications: * Must be a current Florida Dept. of Children and Families, Economic Self Sufficiency (ESS) Program Call Center employee, AND * One (1) year Call Center experience in determining eligibility and/or processing changes as a Call Center Services Representative I (CCSR I). Preference will be given to candidates with the following: * More than 2 years (2+) of experience as an CCSR I or higher position. What you will do: This is an internal professional position in the ESS Statewide Customer Contact Center. The work includes reviewing and analyzing cases to evaluate the quality of services, conducting training and mentoring staff. The position also requires planning, evaluating, leading, and guiding staff towards continuous quality improvement. This position has been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days. The Contact Center serves the public from 8:00 AM - 5:00 PM EST, Monday - Friday. DUTIES AND RESPONSIBILITIES: * Assists the Supervisor in mentoring and developing staff appropriately. Reviews cases as assigned and tracks data as needed. Serves as the supervisory back-up. Utilizes the FLORIDA computer system conducting comprehensive interviews, completing forms to verify information and documentation for purpose of collecting/updating data on applicants/recipients and their household members. Assists clients in obtaining documentation when necessary. * Determines eligibility and authorizes timely and accurate benefits. This is evaluated based on the current performance indicators policy, and procedures for public assistance programs. * Maintains assigned work responsibilities by taking prompt action on all case management activities. * Conducts special desk reviews as needed, i.e., changes, alerts, data exchanges, sanctions, fraud referrals, etc. * Processes special reports and maintains case records. * Maintains required procedural materials. Identifies cases of possible fraud overpayment and over issuance for referral to the Benefit Recovery Unit. Responds to customer communications in a professional and timely manner and makes referrals to community partners as appropriate. Takes corrective action on quality control reports and monitoring reports. * Attends and participates in supervisory conferences, meetings, trainings, workgroups, and quality initiatives. * Handle customer inquiry calls. * Complete other related duties as assigned. Your People First Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. DCF Employment Requirements: * We hire only U.S. citizens and lawfully authorized alien workers. * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. * The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. * SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* * BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. * BENEFIT RECOVERY SCREENING: Candidates applying to positions in the Economic Self-Sufficiency Program will have a Benefit Recovery check completed. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Teleperformance USA Job DescriptionCategory : Customer Service/Support Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required What We're Looking for High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer

Deck and Drive is looking for a motivated and energetic Call Center Representative to join our Marketing team in our Boynton Beach office. In this role, you'll be the first point of contact for prospective customers-driving appointments and supporting our sales pipeline through professional and goal-oriented outreach. Hourly Rate with supplemental bonus structure Responsibilities: Make 150+ outbound calls daily or maintain 30 calls per hour Follow a provided script with clarity and confidence Schedule appointments with homeowners for our sales team Convert older leads into new sales opportunities Accurately enter and update customer information in our CRM (I360) Track performance metrics and meet weekly goals Requirements: 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system i360 and Ring Central Deck and Drive's benefits include health, vision and dental care, paid time off, retirement savings and professional development. Employees can also take advantage of flexible work schedule, employee discounts, flexible work schedule.

Job DescriptionDescription: The Customer Retention Specialist is responsible for driving the Trade Up program and customer retention initiatives for GMC and will be serving as the primary point of contact for potential customers interested in upgrading their vehicles and existing customers seeking continued satisfaction with their GMC ownership experience. The retention specialist will play a pivotal role in promoting GMC's offerings, enhancing customer loyalty and ensuring long-term success by cultivating positive relationships with customers and facilitating the vehicle upgrade journey. Essential Job Responsibilities Engage with potential and current customers to explain the benefits of the GMC Trade Up program, encouraging them to trade their existing vehicle for a new GMC model. Assist customers throughout the trade-in process, providing transparent valuations and guiding them through financing and leasing options. Collaborate with the sales team to facilitate a smooth transition from Trade Up Advantage inquiries to a vehicle purchase process. Track and monitor Trade Up Advantage program participation, aiming to meet sales and trade-in targets. Regularly update customers on new GMC models and special offers that complement their trade-in opportunities. Report on key metrics, including trade-in volume, customer satisfaction scores and retention rates to management on a regular basis. Education/Requirements: High School Diploma or GED. Proven experience in sales, customer service or customer retention within the automotive industry is preferred. Strong understanding of GMC products, services and the Trade Up program preferred. Knowledge of automotive financing and trade-in processes preferred. Strong written and verbal communication skills required. Strong organizational skills with the ability to manage multiple tasks and customer service simultaneously. Familiarity with CRM systems and customer data management tools. Positive attitude. Strong work ethic. A valid driver's license and 3+ years of clean driving record are required. Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Schumacher Automotive Group Schumacher Auto Group is an industry-leading Car Dealership Company with award-winning car brands in the West Palm Beach, North Palm and Delray areas, with exceptional team members. We have a strong focus on putting our employees, customers and community first in everything we do. Requirements:

*Hiring this week* $800/week guaranteed - 1st Month* Flexible Scheduling Options* Fantastic, fun, fast paced, diverse culture! Apply today! The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Call Center in West Palm Beach, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer: $800 per week minimum guaranteed in your first month Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions. Hybrid schedules available for tenured employees Fun, fast-paced diverse environment Various shifts available with many flexible scheduling options Family Owned and Operated - 90+ years in business! Medical, Dental, and Vision Insurance 401K and additional benefits Paid Vacation and Sick Time Paid Training Discounts on products, services, and vehicles Growth Opportunities Job Responsibilities: Handle incoming and outgoing phone calls and emails Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction Answer customer internet inquires by both email and phone Schedule sales appointments and reschedule no show customers Contact customers based on current marketing incentives Follow up with existing and potential customers to generate leads and close sales Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase Follow up in a manner that results in the customer visiting the dealership Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction Other duties as assigned by management Job Requirements: Excellent computer skills required. Knowledgeable to call center environment- NO COLD CALLS! Automotive experience is helpful but not required. Able to communicate persuasively with customers to set appointments. Willingness to undergo a background check in accordance with local law/regulations Bilingual a plus We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.