Bilingual Medicaid Customer Service Representative
Customer care representative job in Tampa, FL
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
Customer Service Representative
Customer care representative job in Bradenton, FL
Title- CSR- Customer Service
Duration- 6 Months(Contract to Hire)
Pay Range- $20-21/hr on W2
Key Attributes:
Outstanding communication skills
Strong problem-solving abilities
Strong time management
Accountability and integrity
Adaptability
Willing to learn
A Customer Service Representative (CSR) is responsible for interacting with customers to provide information in response to inquiries, address complaints, and resolve issues. Their role is critical in maintaining customer satisfaction and loyalty.
Notes from manager 10/15
On site in beginning 5 days then 4 days after prove themselves
3 years experience or 1 year if they are incredibly enthusiastic, on Stacie's staff
BG Industry doesn't matter, prefer someone who has basics of excel, excel filter, organization, common sense
OR if they are willing to learn it OK
GED is fine
Lot of processing information and learning job, no following manual etc.
Day to day: all around cross functional position, order entry functions, RMA, CSR functions
Moving the staff personal agent, ability to adapt, separating to new company, need to be fluid and adapt with them to flex and read between lines
Just promoted someone to lead who was there after 2 years - converting him to 1 year anniversary about aptitude and leadership potential, move them up, promote based on performance and grow with business
First round - teams
Then second round if needed
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
Customer Success Coordinator
Customer care representative job in Largo, FL
Ourvita is the largest Europe-based CDMO for food supplements, with a strong global presence. Backed by over 3,000 dedicated professionals worldwide, we pride ourselves on a customer-centric approach and a culture built on expertise, resilience, service quality, and consumer insight - working together to create innovative and impactful solutions. Our vision is to make high-quality health and medical products accessible whenever and wherever they are needed, transforming lives and advancing healthcare globally. Through our commitment to development, distribution, and strategic partnerships, we strive to deliver excellence across the entire value chain. We are currently seeking a skilled and experienced Customer Success Coordinator to join our team and contribute to this mission.
Schedule:
Monday to Friday, core business hours
The Customer Success Coordinator will be responsible for oversight of customers' orders from receipt to delivery of products and will work cross-functionally in support of the customer to ensure promises are delivered. This role ensures accuracy, timeliness, and customer satisfaction by handling order entry, shipment coordination, and communication with internal teams and customers.
Your responsibilities will include:
Order entry of incoming purchase orders, deliveries, collaborating with supply chain ensuring on-time fulfillment and quality standards to meet customer's expectations.
Communicate directly with customers and internal teams regarding order status, changes, and issues
Track customer order patterns vs expected demand, forecasts and historical.
Maintain up to date shipping guidelines and locations.
Participate in customer meetings to discuss order status, forecasts and schedule improvements.
Utilize data tools and customer portals for purchase orders, communications and provide reporting which will further develop company and customer objectives.
Participate in design and execute customer surveys.
Assist in training to support various roles within the sales team.
New Product Introduction bridge - support Project Management team thru production points at launch.
Represent Customer Success in operational and planning meetings.
Other Duties and Responsibilities:
Understand and adhere to Good Manufacturing Practices.
Safety Protocol:
Stop any observed unsafe acts and obey facility safety rules and procedures.
Correct or report any observed safety hazards.
Support safety policies and programs.
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as deemed necessary from time to time.
Qualifications:
Education / Experience / Certifications:
Associate's degree in business or related field preferred.
Two years of experience in customer service, preferably within a manufacturing environment.
Equivalent combination of education and/or experience may be considered.
Skills Required:
Capable of interaction at all levels of the organization
Ability to multi-task and adapt to a changing and fast paced environment.
Effective communication skills and ability to inspire collaboration and teamwork.
Excellent organizational and time management skills
Proficiency in Microsoft Office suite
Problem-solving aptitude and creative thinking ability
Ability to work independently and as part of a team
Flexibility - ability to react and respond positively to changes in priority and workload
Accurate with excellent attention to detail
Experience with CRM systems
At Ourvita, we are committed to providing our employees with a supportive and engaging work environment that fosters growth and development. We offer competitive market pay, annual bonus, and a benefits package including:
Medical, Dental, and Vision coverage
Basic Life, Accidental Death and Dismemberment (AD&D), Short Term Disability (STD) and Long-Term Disability (LTD) benefits at no cost to employees
Retirement Plan 401(k) match
Holiday pay and Paid Time Off (PTO)
Opportunities for advancement
Fitness discounts
Tuition Reimbursement
If you are a motivated and skilled Customer Success Coordinator with a passion for excellence, we encourage you to apply today and join our dynamic team at Ourvita.
Customer Service Representative
Customer care representative job in Tampa, FL
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S.
At BakeMark we appreciate our employees and their families and offer competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
SUMMARY:
Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Download PSP orders into NDS system after review and correction of ROE Edit List.
When necessary, manually enter orders into NDS or PSP system.
Reviews and corrects Order File Status Report. Transfers order file for routing.
Notify customers or sales reps. of customer item “outs”.
Ensures COAs, and Spec Sheets are provided to Customers as necessary.
Daily invoicing of credit memos.
Credit and Collections Answers telephone and direct calls to appropriate person.
Research customer, Sales Rep and BAKEMARK Affiliate inquiries.
Back up to Will-Call and other positions as directed by Supervisor.
Provide Sales Representative vacation relief.
Files documents as directed.
Assist Office Supervisor with back-office duties as needed, such as cash handling and NDS data input.
Treat all customers both externally and internal with dignity and respect.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties will be assigned as needed to meet company goals and objectives.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, based on race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Customer Accounts Advisor
Customer care representative job in Tampa, FL
The salary range for this role is $14.00 to $14.75 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Success Executive (Tampa Bay, FL)
Customer care representative job in Tampa, FL
About Us Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.
Why Join Our Team
* Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale.
* Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA.
* Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA's NVentures, Premji Invest, SV Angel, and six health systems.
* World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes.
For more information, visit **********************
About the Role
We are seeking a Customer Success Executive with health systems experience to join our team. You will ensure that our clients achieve measurable outcomes through Hippocratic AI's innovative solutions. You will have the opportunity to partner and report to the Chief Customer Officer.
This role will sit remotely in the Tampa Bay, FL area and serve local and surrounding clients as needed. It will be required to travel onsite to the client's location regularly.
Responsibilities
* Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted resource.
* Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes.
* Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success.
* Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations.
* Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns.
* Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences.
* Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies.
* Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto.
* Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing.
Qualifications
Must-Have:
* A minimum of 5 years of health systems experience.
* Proven experience in customer success, account management, or project management.
* Ability to build relationships across an organization, from front-line staff to executives.
* Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements.
* Experience working with cross-functional teams in a fast-paced startup environment.
* Strong background in project management.
Nice-to-Have:
* Experience with AI or technology adoption in healthcare.
* Advanced knowledge of healthcare workflows and compliance standards.
* Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come *********************** email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
Easy ApplyCustomer Service Inbound
Customer care representative job in Largo, FL
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Tittle:
Customer Support Representative
Location: Largo
, FL
Must have:
1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day)
2. Call center or retail customer service experience.
3. Excellent clear communication skills
4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017.
5. Must be able to start 8/22
Job Description:
Role and Responsibilities
Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week
Determine specific breakdown location, and secure appropriate dispatch service for the customer
Represent well established and internationally known brands
Work in a positive, production driven environment
Qualifications and Education Requirements
Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide
Ability to read maps and utilize internet resources to determine customer's location
Active listening skills
1-2 years of experience in Customer Service (Call Center preferred)
High School Diploma or equivalent
Schedule Flexibility is a must
Desire to help others
Possess a positive attitude
Regular, predictable attendance is an essential function of this job
Preferred Software Skills (please include skill level for each)
Intermediate Microsoft Office/Windows Proficiency
Basic PC knowledge and ability
Additional Information
Please contact Roja Maturi at 727-378-1166
Call Center Representative
Customer care representative job in Sarasota, FL
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Job Title: Call Center Representative
Location: Sarasota, Florida 34237
Duration: 2+ months
Start date: ASAP
Keywords: Customer Service, Customer support representative, customer support associate, Inbound calls.
Qualifications
Level 1 resource capable of handling high volume inbound calls.
Basic computer experience.
Able to follow the given script.
Additional Information
To know more about this position, please contact:
Richard Olano
************
********************************
Easy ApplyCall Center Sales Representative - Sign On Bonus
Customer care representative job in Clearwater, FL
At PODS (Portable On Demand Storage), we don't just lead the moving and storage industry we redefined it. Since 1998, we've empowered customers across the U.S. and Canada with flexible, portable solutions that put customers in control of their move. Whether it's a local transition or a cross-country journey, our personalized service makes any experience smoother, smarter, and more human.
We're driven by a culture of trust, authenticity, and continuous improvement. Our team is the heartbeat of our success, and together we strive to make each day better than the last. If you're looking for a place where your work matters, your ideas are valued, and your growth is supported- PODS is your next destination.
JOB SUMMARY
NOTE: Training Class and Shift Schedule for this role is Monday-Friday from 9:00am to 6:00pm with start date of January 26th
PODS Sales and Service Center is searching for sales professionals who want more than just a job. Someone who wants to make a difference in people's lives during one of their biggest transitions: moving. As a Sales Representative, you'll be a friendly voice guiding customers through our proven 5-step consultative sales process. You'll help them find the perfect moving and storage solution while delivering an experience that's stress-free, supportive, and genuinely helpful.
A Day in the Life as a PODS Sales Associate
Your day starts with connecting to customers who are planning a big move. You'll ask questions, listen closely, and match them with the perfect PODS solution - then seal the deal with confidence.
Every call is different: one moment you're helping a family plan a cross-country move, the next you're assisting a service member or answering a quick customer service question. You'll bring energy, product knowledge, and a customer-first attitude to every interaction.
You'll aim to crush your goals - from sales targets to customer satisfaction - while keeping calls clear, professional, and efficient. At the end of the day, you'll know you've helped people through one of life's biggest transitions while growing your own skills and success.
To see a Day In The Life of a PODS Sales Associate is like CLICK HERE
Pay Rate During Training: $18.00 hr PLUS $1,000 sign-on bonus (see terms below)
Pay Rate Upon Successful 4 Week Training Completion: $18.00 hr + guaranteed commission (up to $500 per month for 3 months)
Pay Rate After First 3 Months From Training Completion: $18.00 + uncapped commission
Your Benefits Would Be:
Hourly pay plus uncapped commission potential
Get paid weekly
Enjoy a no copay health coverage option*
We match your 401(k) contributions up to 5%
Paid time off accrual from day one
Guaranteed commission during your first 90 days
And much more!
What you will need to have:
High School diploma or equivalent
1 + years of call center sales experience with performance-based incentives and metrics
Proficiency with Microsoft Office tools
Adaptability in a fast-paced environment
Ability to think quickly on calls to recommend solutions
Empathy and patience when addressing customer concerns
What will be nice to have:
Proficiency with Five9 call center software
Familiar with Salesforce CRM
Certified Contact Center Associate (CCCA )
What You'll Bring to the Role
Analytical & Product Knowledge
You solve problems with logic and creativity, ask the right questions, and use product knowledge to guide others.
Communication & Presentation
You make a great impression, speak clearly, and deliver presentations that build confidence.
Sales & Negotiation
You uncover customer needs, build trust, and find win-win solutions that close deals.
Customer Focus
You put customers first, deliver quality service, and keep promises with care and detail.
Tech Savvy
You're comfortable with computers, from data entry to spreadsheets, presentations, and more.
Integrity First
You do the right thing, own your actions, and show honesty in everything you do.
Physical Requirements
Ability to sit, type, and use a computer for extended periods.
Ability to hear and communicate clearly using a telephone and headset.
Occasional bending, stooping, or lifting of up to 50 lbs. may be required.
Working Conditions
Standard business hours with occasional additional hours as needed.
Travel requirements: Negligible
Climate-controlled office environment.
Consistent attendance and punctuality are essential.
Employment contingent upon background check and/or drug screening; may include random screenings per company policy.
MANAGEMENT & SUPERVISORY RESPONSIBILTIES
Typically reports to Management. Direct supervisor job title(s) typically include: Sup- Sales Operations
Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management)
Disclaimer
This job description outlines the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, skills, or requirements. Responsibilities may be modified as business needs evolve.
Sign-On Bonus Terms: the sign-on bonus totaling $1,000.00, subject to applicable tax withholdings and deductions. The sign-on bonus will be provided as follows: 50% in the first paycheck and 50% in the first paycheck after the completion of 90 days of employment. Retention of the sign-on bonus is contingent upon successful completion of one year of employment.
Equal Opportunity Employer
PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, national origin, ancestry, sex, sexual orientation, age, religion, disability, marital status, veteran status, or any other basis protected by law.
Assessment Notice:
By submitting an application for this position, you acknowledge and consent that you may be asked to complete a personality and/or skills assessment as part of the hiring process. These assessments are used solely as one component of the overall candidate evaluation and will not be the sole basis for any hiring decision. All assessment results will be handled in accordance with applicable laws and our internal selection guidelines.
#App3
Call Center Representative
Customer care representative job in Tampa, FL
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
Requirements
Experience working in high call volume, customer service, or call center environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
Auto-ApplyCall Center Representative
Customer care representative job in Clearwater, FL
Job DescriptionJoin Our Team as a Lead Activator!
Are you interested in joining one of Tampa Bay's Top Workplaces (for 12 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further!!!!
About Our Company
Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we've built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!
Your Mission
As a Lead Activator , you'll be the first point of contact for prospects who've already shown interest in our marketing services. Your job is simple but powerful: make a great first impression, spark a little excitement, and pass the conversation to one of our expert sales reps.
If you're upbeat, coachable, and ready to grow - this entry-level role could be your launchpad into a thriving sales career with us!
Compensation
This is an entry level position.
Pay starts at $15/hour while you complete 4 weeks of training.
Requirements
Pleasant phone voice
Ability to leave messages that are upbeat and spark the prospect's interest
Efficient in Microsoft Word and Excel
Persistent on reaching prospects
Benefits
Medical, dental and vision
401K
Short- and Long-Term Disability, Paid Vacation time that increases with longevity
6 paid holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
Incredible company culture that provides a relaxed yet super productive work environment
Call Center Representative - Medical
Customer care representative job in Winter Haven, FL
Title: Call Center Representative - Medical Reports to: Call Center Supervisor FLSA Status: Non-Exempt Personnel Supervised: None Under the direct supervision of the Call Center Supervisor, incumbent is responsible for scheduling Medical and/or Dental and/or Optometry appointments. MINIMAL QUALIFICATIONS:
Education: High School Graduate or GED
Experience: 18 months scheduling appointments in an office environment or Call Center experience. Bilingual: English/Spanish required.
Skills: Self-starter. Detail oriented. Computer literate. Type 40 wpm.
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
Schedule medical, dental and optometry appointments by phone.
Collect patient demographic and insurance information.
Cancel and reschedule medical, dental and optometry appointments
Understand and apply CFHC scheduling template.
Transfer calls appropriately
Work provider follow-up requests on outbound calls
Must be available from 7 am until 6 pm
BENEFITS: Competitive Salary Federal Student Loan Forgiveness: PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven Excellent medical, dental, vision, and pharmacy benefits Employer Paid Long-Term Disability Insurance Employer Paid Life Insurance equivalent to 1x your annual salary Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available Malpractice Insurance Paid Time Off (PTO) - 4.4 weeks per year pro-rated Holidays (9.5 paid holidays per year) Paid Birthday Holiday CME Reimbursement 401k Retirement Plan after 1 year of service (w/matching contributions) Staff productivity is recognized and rewarded PHYSICAL REQUIREMENTS:
Requires 80% or more spent standing/sitting.
Independently mobile
Lifting and/or transporting up to 20lbs.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
Call Center Representative - CREOLE
Customer care representative job in Brandon, FL
CALL CENTER REPRESENTATIVE - CREOLE SPEAKING FLSA: NON-EXEMPT Duties/Responsibilities: * Respond to patient inquiries via phone and digital platforms. * Resolve issues effectively and ensure a positive experience with each interaction. * Schedule appointments across all departments and accurately document patient messages in the appropriate systems.
* Prioritize message urgency and route calls or requests to the appropriate department or staff member.
* Resolve routine and complex patient issues independently when possible, escalating to supervisors when necessary.
* Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
* Ensure full compliance with HIPAA regulations when handling patient information.
* Follow all training protocols and operational guidelines to ensure consistent, high-quality service.
* Participate in virtual and in-person team meetings, training sessions, and performance reviews as required.
* Support department and clinic operations by performing additional tasks as needed to enhance patient care.
* Provide feedback to supervisors on customer concerns, recurring issues, or process bottlenecks for improvement.
* Perform additional tasks as needed to support the centers.
Required Skills/Abilities:
* Excellent verbal and written communication skills.
* Excellent interpersonal and customer service skills.
* Excellent organizational skills and attention to detail.
* Exhibit strong organizational and time management abilities, with a focus on meeting deadlines and managing multiple tasks efficiently.
* Thrive in a fast-paced, high-volume, and occasionally stressful environment while maintaining professionalism and empathy.
* Operate standard office equipment and maintain proficiency in Microsoft Office, Electronic Medical Records (EMR), and other relevant software platforms.
Education and Experience:
* High School diploma or equivalent is required.
* At least two years related experience is preferred.
Physical Requirements:
* Prolonged periods of sitting at a desk and working on a computer.
* Must be able to lift up to 15 pounds at times.
Must be able to travel to various center locations as required.
Call Center Representative
Customer care representative job in Riverview, FL
Call Center Representative
Customer Service | Business Development
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
Customer Accounts Advisor
Customer care representative job in Largo, FL
The salary range for this role is $14.00 to $14.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Call Center Representative
Customer care representative job in Sarasota, FL
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Job Title: Call Center Representative
Location: Sarasota, Florida 34237
Duration: 2+ months
Start date: ASAP
Qualifications
Level 1 resource capable of handling high volume inbound calls.
Basic computer experience.
Able to follow the given script.
Additional Information
If you are interested and want to apply, Please contact:
Cris Cesar
************
***************************
Easy ApplyCall Center Representative
Customer care representative job in Brandon, FL
Job Description
CALL CENTER REPRESENTATIVE
FLSA:
NON-EXEMPT
Duties/Responsibilities:
Respond to patient inquiries via phone and digital platforms.
Resolve issues effectively and ensure a positive experience with each interaction.
Schedule appointments across all departments and accurately document patient messages in the appropriate systems.
Prioritize message urgency and route calls or requests to the appropriate department or staff member.
Resolve routine and complex patient issues independently when possible, escalating to supervisors when necessary.
Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
Ensure full compliance with HIPAA regulations when handling patient information.
Follow all training protocols and operational guidelines to ensure consistent, high-quality service.
Participate in virtual and in-person team meetings, training sessions, and performance reviews as required.
Support department and clinic operations by performing additional tasks as needed to enhance patient care.
Provide feedback to supervisors on customer concerns, recurring issues, or process bottlenecks for improvement.
Perform additional tasks as needed to support the centers.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Exhibit strong organizational and time management abilities, with a focus on meeting deadlines and managing multiple tasks efficiently.
Thrive in a fast-paced, high-volume, and occasionally stressful environment while maintaining professionalism and empathy.
Operate standard office equipment and maintain proficiency in Microsoft Office, Electronic Medical Records (EMR), and other relevant software platforms.
Education and Experience:
High School diploma or equivalent is required.
At least two years related experience is preferred.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to travel to various center locations as required.
Job Posted by ApplicantPro
Call Center Representative
Customer care representative job in Bartow, FL
Cellular Sales
Call Center Representative
Customer Service | Business Development
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
Auto-ApplyCall Center Representative
Customer care representative job in Brandon, FL
FLSA: NON-EXEMPT Duties/Responsibilities: * Respond to patient inquiries via phone and digital platforms. * Resolve issues effectively and ensure a positive experience with each interaction. * Schedule appointments across all departments and accurately document patient messages in the appropriate systems.
* Prioritize message urgency and route calls or requests to the appropriate department or staff member.
* Resolve routine and complex patient issues independently when possible, escalating to supervisors when necessary.
* Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
* Ensure full compliance with HIPAA regulations when handling patient information.
* Follow all training protocols and operational guidelines to ensure consistent, high-quality service.
* Participate in virtual and in-person team meetings, training sessions, and performance reviews as required.
* Support department and clinic operations by performing additional tasks as needed to enhance patient care.
* Provide feedback to supervisors on customer concerns, recurring issues, or process bottlenecks for improvement.
* Perform additional tasks as needed to support the centers.
Required Skills/Abilities:
* Excellent verbal and written communication skills.
* Excellent interpersonal and customer service skills.
* Excellent organizational skills and attention to detail.
* Exhibit strong organizational and time management abilities, with a focus on meeting deadlines and managing multiple tasks efficiently.
* Thrive in a fast-paced, high-volume, and occasionally stressful environment while maintaining professionalism and empathy.
* Operate standard office equipment and maintain proficiency in Microsoft Office, Electronic Medical Records (EMR), and other relevant software platforms.
Education and Experience:
* High School diploma or equivalent is required.
* At least two years related experience is preferred.
Physical Requirements:
* Prolonged periods of sitting at a desk and working on a computer.
* Must be able to lift up to 15 pounds at times.
* Must be able to travel to various center locations as required.
Call Center Representative
Customer care representative job in Bartow, FL
Call Center Representative
Customer Service | Business Development
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry