Customer care representative jobs in Temple, TX - 1,024 jobs
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Customer Enrollment Associate In Office
The Briggs Agencies 4.4
Customer care representative job in Marlin, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 13d ago
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Customer Service Expert
Palm Beach Tan-LST Austin I, Ltd.
Customer care representative job in Killeen, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$54k-123k yearly est. 18d ago
Customer Rep/Station Attendant
Tornado Bus Company 3.9
Customer care representative job in Waco, TX
Job Description
Tornado Bus Company is currently looking for a Customer Service Rep/ Station Attendant Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSR's are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. In some locations CSR will also perform Station Attendant duties.
JOB SPECIFIC RESPONSIBILITIES:
Provide an exceptional customer experience.
Call customers to advise about changes or cancellations of scheduled runs.
Responds to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customer service.
Responsible for cash management and compliance.
Operates cash register and/or credit card equipment.
Sells and processes ticket orders via telephone, internet, and over the counter.
Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box.
Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see.
Assist customers with luggage ID tag and transfer to luggage compartment.
Provides exceptional customer service by assisting passengers with luggage as needed and loading/unloading luggage into the cargo bay.
Maintains cleanliness of interior and exterior of terminal (i.e., sweeping, mopping, removal and disposal of garbage, cleaning windows, etc.) and stocking necessary supplies
Maintains cleanliness of bathrooms (i.e., sweep/mop floors, sanitize sinks and toilets, restock bathroom tissue/multifold napkins)
Stock necessary restroom supplies (bathroom tissue, sanitizer foam, trash bags) in vehicles
Assist with cleanliness of Driver dorms (certain locations)
Other duties assigned by Manager
EXPERIENCE:
2 years of job-related experience
Bilingual (English/Spanish)
PHYSICAL DEMANDS:
Heavy - Exerting 60-100 lbs. frequently, 25-60 lbs. occasionally, or up to 10-20 constantly.
We offer benefits:
Medical Insurance
Dental Insurance
Vision Insurnace
Life Insurance
Aflac
401k
And many more!!!!!!!
$31k-49k yearly est. 24d ago
Call Center Rep - In Office
Sellors Agencies
Customer care representative job in Troy, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 13d ago
Call Center Rep - Spanish Bilingual Preferred
A+ Federal Credit Union 4.3
Customer care representative job in Harker Heights, TX
Job Type: Full-Time Exemption Type: Non-Exempt Wage Amount: $19.50 hourly minimum Join a wonderful team and work for an growing organization with a one-team spirit and where every voice matters! All Contact Center Consultants are eligible for incentives of up to $400 per month. The incentives will be payable so long as the Contact Center Consultant is employed by A+ Federal Credit Union in the Contact Center on the payment dates referenced above. The incentives are subject to required and authorized taxes, withholdings and deductions.
(Work from home eligibility after 90 days, upon manager approval.)
Are you ready for something new?
Our Contact Center Consultants are the first responders for the Credit Union and work together in a One-Team Many-Voices environment. Through communication, training, and continued learning/development, you will be able to assist members with questions associated with many areas of the organization. Many of our consultants move on to become supervisors and/or work in other areas of our credit union. Its a wonderful place to build a solid understanding of our organization and to serve our membership!
Join our team of professionals who are ready to assist, guide, and educate members to enhance their overall financial well-being. This is a great way to start your financial services career!
Wage Amount
$19.00/hr +$1.00/hr Call Volume Premium + Potential $2,400 Annual Incentive Bonus + Potential 4% Annual Company Bonus
Apply today to be the voice of A+ Federal Credit Union!
Essential Functions for Level I
* Answer all incoming calls within the established ring time goal
* Ensure proper identification of members using Security PINs or approved security questions prior to releasing information or conducting transactions
* Staying apprised of any phone, check or debit card scams to identify potential loss or fraud on every call
* Use pleasant, professional voice, and good listening skills to enhance service
* Assist members with loan inquires, which may include, payoff request, rate information, processing payments, establishing automatic transfers and payment history details
* Educate/advise members on questions relating to accounts, rate information, product or service requests, and/or error resolutions after completing any necessary research
* Promote and maintain quality internal service at all times in order to cultivate relationships with departments and branches to develop a team atmosphere within the Credit Union
* Attain and maintain knowledge of all credit union products and services
* Inform existing and prospective members of current promotions and new or updated products/services
* Utilize online account opening system to open various types of accounts for members, offering products/services in order to increase services per retail household
* Answer questions regarding cleared items, direct deposits, and various types of transactions on accounts
* Place applicable types of stop payments following appropriate procedures
* Be knowledgeable of regulation requirements as applicable to debit card holds, pending transaction processes, opting members in and out. Ability to explain requirements to the members
* Assist members with trouble shooting and resolving issues by accessing members online activity and resetting or unlocking logins
* Prepare and submit all wire transfer requests following appropriate procedures
* Use DocuSign system to securely send appropriate requested documents to members for completion
* Use internal software to review and create copies of cleared items as requested
* Handle adjustments to credit union Member Rewards program
* Answer inquiries regarding funds availability/check holds and releasing holds within approved limits
* Handle debit card requests for ordering, blocking, and travel notifications
* Make fee reversal decisions within approved limits
* Expected to reach and maintain a minimum of 75% success in established sales goal referrals and 80% success in quality assurance monitoring
* Complete required assignments for Level I
* Perform other duties as required or assigned
Miscellaneous
* Schedule and conduct monthly individual dialogs with Manager
* Assist with department projects, as assigned
* Participate in outside credit union sponsored activities and community/education events to increase credit union awareness
* Perform other duties as required or assigned.
* For more information about our hiring process and benefits, click the following link:
$19.5 hourly 14d ago
Customer Service Representative
City of Georgetown, Tx 3.5
Customer care representative job in Georgetown, TX
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Deliver outstanding customer service by promptly and courteously addressing customer inquiries and concerns while ensuring efficient resolution. Proficiently escalate complex issues to the relevant personnel for effective resolution, maintaining professionalism and courtesy throughout all interactions.
Applicants are encouraged to attach a resume and cover letter.
ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
* Operates in call-center and in-person environments.
* Assist customers over the phone or in person with requests for utility service connections, disconnections, and transfers.
* Provide guidance to customers on using the Customer Self-Service Portal and assist with auto-draft maintenance.
* Address customer inquiries related to utility services, leaks, and billing concerns.
* Assess the accuracy of meter readings and charges on utility accounts, calculating adjustments and updating records as necessary.
* Generate work orders for commercial and residential customers for service requests such as connections, disconnections, transfers, and re-reads, including billing applicable fees.
* Review payment histories and make decisions on contract terms and durations.
* Prepare Meter Data Management (MDM) system reports for water and electricity usage review for the customer.
* Maintain knowledge of department policies, billing rate structures, and operational processes to provide accurate guidance and information to customers.
* Provide customers with information on utility-related events to enhance awareness and understanding.
* Process utility payments received from customers; reconcile cash drawers; and follows proper internal cash controls
* Perform any additional duties as assigned.
MINIMUM REQUIREMENTS:
Education, training, and Experience Guidelines
High School graduate, or its equivalent, 10-key by touch, and two (2) years of related customer service and cash handling experience required, OR any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
Preferred qualifications: Bilingual language skills.
Knowledge of:
* Call center environments.
* Effective customer relations practices.
* Demonstrates proficiency in computer skills.
* Credit collection practices.
* Basic accounting and billing procedures.
* Federal, State and Local laws.
* City practice, policy and procedures.
Skill in:
* Performing data entry; operate a 10-key calculator.
* Using computers and related software.
* Executing oral and written instructions and reports.
* Communicating effectively, both orally and in writing.
* Establishing and maintaining effective working relationships.
* Working with utility rates and procedures.
* Interpreting utility bills for customers and making decisions as to their validity.
* Analyzing data and problem-solving.
* Interpreting meter readings for customers.
* Adding and balancing payments; figures utility bills, provides analytic review of trend analysis.
LICENSES AND CERTIFICATION REQUIREMENTS
Valid Class "C" Texas driver's license.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing, balancing, vision, hearing, talking, and use of foot controls.
Hiring Range: $19.29 - $24.17, hourly.
#LoveWhereYouWork! Check out the benefits of working with us here
Regular-Full time
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$19.3-24.2 hourly Auto-Apply 4d ago
Customer Service Specialist II
TECO Westinghouse 4.2
Customer care representative job in Round Rock, TX
Job DescriptionSUMMARY Processes orders received by mail, e-mail, internet, telephone, or personally from customer or company employee by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Individual will provide phone support to customers by:
Following all order entry procedures as defined in the Customer Service Manual
Creating and maintain electronic order files
Reviewing backorder report weekly
Checking stock for stock motors
Providing quotes and inventory updates on Stock Motors
Checking orders to make sure they shipped
Processing backorders per Customer Service Manual
Determining "hold status" per Customer Service Hold Policy
Reviewing and processing customer change notices
Creating new shipping addresses
Providing freight quotes
Assisting with Accounts Receivable duties, which includes invoicing, credits, rma credits and any others as needed.
Providing customers with order status report as needed.
Answering telephones and e-mails
Regular attendance is an essential function of this position
EDUCATION AND EXPERIENCE
High school diploma or general education degree (GED); and 5 or more years related experience and/or training.
SKILLS AND ABILITIES
Good communications skills.
Ability to multi-task.
Attention to detail.
Competent in Microsoft applications to include, but not limited to Microsoft Word and Excel
10 key by touch.
Typing 45+ wpm.
SAP experience a
big
plus.
Ability to work collaboratively as a team.
MANAGEMENT DISCLAIMER
TECO-Westinghouse Motor Company's (TWMC) Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or TWMC may terminate employment at any time, for any reason.
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$26k-33k yearly est. 31d ago
Multiple positions_Local to Waco TX_Call Center Rep(Outbound calls exp)
360 It Professionals 3.6
Customer care representative job in Waco, TX
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
We are looking to fill multiple positions for call center representatives in Waco TX.
Outbound Sales Representative - Uses sales lead generator to make outbound sales calls.
Follows up with current customers for additional sales.
Meets monthly sales quotas.
Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are processed correctly whether in a call center or non-call center customer service environment.
Maintains regular contact with customers to process orders, answer questions on and guide customers through product choices and options, provide information on pricing, status of order, address any quality or service concerns, handle complaints or technical questions, and ensure order is completed and shipped on time.
Work is transnational and highly service orientated with a relatively short sales cycle.
Representatives are typically expected to make suggestions to customer on other products and/or services.
Representative may be assigned to take/process orders and provide support for a specific customer group, account or company.
All levels / roles within this position have frequent, regular interaction with customers. Promotes good will, uses skills to assess customer needs and educate customer on available product/services.
Qualifications
Person should have experience working as a call center specialist in the past as well.
Additional Information
Local candidate's are acceptable since in person interview is required for this position.
$27k-33k yearly est. 12h ago
Customer Service Representative
Glad Solutions 3.5
Customer care representative job in Harker Heights, TX
Job Description
We're seeking positive, energetic and outgoing Customer Service Representatives that can help our customers with product questions quickly and efficiently. You will be responsible for helping customer by providing product and service information and resolving any technical issues. No experience is required!
Join the fastest growing team in Texas! We are seeking Entry Level Customer Service Representatives to join our team. Our Award Winning Team will provide hands on product training and continuous mentoring to help ensure your success. Seize the opportunity to grow your career today!
Customer Service Associate Duties and Responsibilities:
* Provide accurate and valid information for the customers
* Answering client questions
* Assist clients find what they are looking for
* Retain a positive and professional voice at all times
* Handle order Transactions
Customer Service Associate Requirements:
* A high school diploma or GED or an appropriate equivalent
* Successful completion of training offered
* Good communications skills
* Must be 18+ years of age
* Ability to build rapport with clients
$31k-35k yearly est. 22d ago
Licensed Customer Experience Representative
The Polian Agency
Customer care representative job in Woodway, TX
Job Description
Are you looking to make a difference in peoples lives? The Polian Agency in Waco, Texas, is looking for a friendly, dedicated professional to join our amazing team as a Full-Time Account Manager. You will be responsible for helping customers get the products they want while offering additional beneficial products. You will have the opportunity to utilize your customer service skills while growing your sales career. No prior experience? No problem! If you have experience in customer service or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in [INDUSTRY]. Entry-level candidates will start at a base salary of $XX,XXX and you can make up to an additional $XX,XXX in commission during your first year. Are you an experienced sales or customer service representative? Awesome! We would love for you to bring your established skills to The Polian Agency to help us better serve our customers while growing your career. We provide opportunities for continuing education and mentorship as well as the potential to advance your career. Experienced candidates start at a $XX,XXX base salary and our top performers earn an average of $XX,XXX per year in commission. If youre ready to grow your career and your knowledge in the industry,
apply today!
Are you looking to grow? So are we! The Polian Agency in Waco, Texas, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Experience Representative. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our
customers
and
you
,
apply today!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Mon-Fri Schedule
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Be a fantastic presenter.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Enthusiasm, optimism, and a willingness to see the good in every situation.
Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
$32k-51k yearly est. 11d ago
AMTEX INSURANCE CUSTOMER REPRESENTATIVE
Constitution General Agency LLC
Customer care representative job in Waco, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek experienced talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
$32k-51k yearly est. 29d ago
Call Center Rep - In Office
Everett and Associates
Customer care representative job in Marlin, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 8d ago
Customer Service Teammate
Go Car Wash
Customer care representative job in Cedar Park, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customerscare for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $18.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales and tips guaranteed up to an additional $4 per hour. Commissions and tips are uncapped, and our top performers regularly exceed $6/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$12-18 hourly 60d+ ago
Spiritual Care Coordinator
Community Healthcare of Texas 4.2
Customer care representative job in Waco, TX
StartFragment
Community Healthcare of Texas has provided Hospice and Palliative Care Services since 1996. Community Healthcare of Texas has caredfor patients with serious and terminal illnesses throughout North Central Texas. Providing compassionate care for those living with an illness while supporting those caring for a loved one is the mission of CommunityHealthcare of Texas.
POSITION SUMMARY
The Spiritual Care Coordinator provides spiritual and emotional support for patients, families, and staff; assists in connecting families with avenues of spiritual support and provides ongoing bereavement care.
ESSENTIAL FUNCTIONS
Assess patient/family with spiritual care needs; participate in the plan of care
Provide spiritual and emotional support according to the plan of care
Participate in on-call rotation and various schedules/duties as assigned or needed
Document visits/phone calls according to Policy
Participate in Interdisciplinary Team meetings
Provide aftercare and bereavement support in cooperation with the Bereavement Coordinator
Provide spiritual and emotional support for staff
Other duties as assigned
POSITION QUALIFICATIONS
Bachelor's degree in Religious Studies required.
(Will consider substituting a non-religious studies bachelor's degree plus 10+ years of direct spiritual care experience for a Religious Studies degree)
Strongly prefer a Master's degree with or working on Clinical Pastoral Education units Grief counseling experience preferred
Hospice experience strongly preferred
Must be proficient in using a computer
Must have reliable transportation and a valid driver's license
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
$28k-35k yearly est. Auto-Apply 15d ago
Borrower Account Services Representative II
Texas Guaranteed Student Loan Corp 4.1
Customer care representative job in Round Rock, TX
Who you are:
Assist borrowers by negotiating and monitoring repayment arrangements serving the best interest of the Department of Education while considering individual borrower circumstances. Providing a high level of customer assistance by supplying detailed information pertaining to repayment and the various available programs in accordance with company policies and procedures, Fair Debt Collection Practices Act (FDCPA) laws, state privacy laws, treasury laws, Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), Telephone Consumer Protection Act (TCPA), Federal Family Education Loan Program (FFELP) regulations, and any other related regulatory compliance requirements.
Who we are:
Trellis Company is a nonprofit 501(c)3 corporation focused on helping people leverage the power of post-secondary education and learning to improve their quality of life and the communities where they live.
For more than 40 years Trellis has served as a student loan guarantor, helping to provide trusted guidance and services that help student borrowers successfully repay their federal loans. In addition to pioneering several technologies and services along the way, we have invested in improving student success programs through numerous grants to colleges, universities, and research groups.
Today we have expanded our services beyond higher education to include working with employers and community organizations who are focused on aligning the dreams, goals, and skills needs of employees and employers. Connecting these resources and learning pathways together with our expertise in improving student outcomes helps us all to create better and more predictable futures for those we serve.
Our stability and vision create a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the Trellis team!
As we move into the future, we're drawing on our history, branching into new sectors beyond student loans, and delivering the same level of exceptional care and service that our customers have come to depend on. We remain invested in the success of students and higher education institutions. This combination of stability and vision creates a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the Trellis team!
Location:
The position is remote.
Essential Duties and Responsibilities:
The position incumbent is expected to perform the following essential duties and responsibilities of the position with reasonable accommodation.
Provides borrowers and authorized 3rd party representatives with detailed information about available repayment programs and forgiveness/discharge options.
Analyzes borrower eligibility for federal programs following internal and regulatory policies.
Counsels borrowers to determine the appropriate program based on account eligibility, borrower's current financial situation, and their ability to repay.
Counsels borrowers regarding the importance of repayment and the consequences of non-payment.
Researches and responds to borrower and employer correspondence, via email, letters, and documentation.
Adheres to and maintains current knowledge and compliance with FDCPA, (both State and Federal), Privacy Act, FCRA, GLBA, TCPA, and Health Insurance Portability and Accountability Act (HIPAA), as well as policies and procedures prescribed by governing agencies such as the Federal Communications Commission (FCC), Federal Trade Commission (FTC), and Consumer Financial Protection Bureau (CFPB).
Monitors accounts to ensure repayment is initiated as agreed to by the borrower.
Ensures compliance with all Trellis policies and procedures, scripts, and quality guidelines.
Accurately enters all information into the account management system.
Performs skip trace activity to gain location information.
Prepares accounts for involuntary repayment, including Administrative Wage Garnishment, Federal Offset, and State Offsets as applicable. Includes direct communication with employers regarding existing garnishments.
Effectively analyzes and manages assigned borrower work lists.
Processes Consolidation Applications, Rehabilitation Agreements, Financial Disclosure Forms, and other requests.
Initiates administrative forms and other information necessary for the borrower to satisfy selected program requirements.
Actively protects and secures Nonpublic Personal Information (NPI), safeguard Personally Identifiable Information (PII), and Protected Health Information (PHI).
Ensures borrowers are treated with the utmost respect and be mindful of customer interactions and the impact on both the Company and borrower.
Assists other teams within Borrower Services with high priority and or unexpected high-volume tasks including but not limited to:
Processes refunds and miscellaneous transactions to comply with changes in borrower status, Federal Guidance and Trellis Procedures.
Processes incoming and outgoing correspondence.
Assists with transactional and demographic updates as required.
Participates in training and other learning opportunities to ensure compliance and expand knowledge of company, position, and process.
Non-Essential Duties and Responsibilities:
May assist Spanish speaking borrowers.
Assist with claims processing as needed.
Provide feedback to Management on a variety of work-related processes and procedures to improve or enhance a process and performance.
Assist with training support of new and transferred team members.
Actively support the team and team responsibilities.
All other duties and responsibilities as assigned
Knowledge, Skills, and Abilities:
Strong communication, numerical, analytical, critical thinking, and decision-making skills.
Must be proficient in written and verbal communications.
Strong understanding and ability to interpret and apply changing voluntary and involuntary repayment options available to the borrower, including understanding workflow and requirements of each program to be able to ascertain the account status.
Demonstrated ability to utilize software, scripts, run queries, and tools appropriately.
Demonstrated ability to prioritize work assignments and maintain activities within prescribed performance standards.
Accurately handle multiple tasks and be detail oriented in a fast-paced working environment.
Capable of learning new skills and adapting to change, work under pressure and meet established deadlines.
Ability to work with and protect sensitive or confidential information and documentation.
Strong negotiation and/or collection skills.
Strong, current knowledge of federal and state laws and regulations.
Intermediate Microsoft Office product proficiency.
Qualifications:
Education
Required:
High school diploma or equivalent.
Preferred:
Some college, up to or including an associate degree.
Experience
Two (2) years office experience in loan servicing, collections, customer service, customer contact center, financial services, or student loan environment.
COMPENSATION AND BENEFITS
Base Salary: $17.00 - $21.00 per hour (commensurate with experience)
Corporate Annual Incentive: This position is eligible for a corporate annual incentive, subject to the discretion and approval of the Board of Directors and not guaranteed.
Paid Holidays: 11 holidays + 1 floating holiday per year
Comprehensive benefits package including health, dental, vision, and retirement plans.
Physical and Mental Demands:
Occasionally must move about inside the office.
Repetitive motion. Regularly operates a computer, phone, and general office equipment.
Regularly required to handle, feel, grasp objects, and reach across a work area.
Regularly communicates with other employees and on the phone, virtually, or in person with clients. Regularly converses with internal and external contacts.
Visual acuity. Regularly must have close visual acuity to view and enter information into computer and software systems, analyze data, develop presentations and reports, and other materials.
Mental focus. Requires worker to maintain focus and exchange detailed and accurate information through oral and written communication.
Work Environment:
Work may be conducted remotely or in an office with a surrounding small cubicle environment.
Office work environment is climate controlled with no substantial exposure to adverse environmental conditions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or sexual orientation. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
Please view Equal Employment Opportunity Posters provided by OFCCP.
$17-21 hourly Auto-Apply 7d ago
Customer Service Representative - State Farm Agent Team Member
Shaffin Wegener-State Farm Agent
Customer care representative job in Temple, TX
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Paid time off
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Shaffin Wegener - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 24d ago
Customer Service Representative Fueler/Washer
Dev 4.2
Customer care representative job in Round Rock, TX
Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Penske Truck Leasing
Job Description
1302 Chisholm Trail Rd, Round Rock, TX 78681
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Shift Differentials:
Second shift start times after 11am are eligible for $2.50 per hour shift differential
Third shift start time after 9pm are eligible for $3.50 per hour shift differential
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
We take pride in offering a competitive wage and great benefits.
This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate.
Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
General Requirements:
• High school diploma, equivalent, or prior work experience preferred
• Valid driver's license required
• Excellent customer service and communication skills
• The ability to work well as part of a team
• The ability and willingness to work outside
• Basic mechanical ability and tool usage (preferred)
• Basic computer skills
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer
PJ300
Job Category: Vehicle Maintenance/Mechanics/Technicians
Job Family: Vehicle Maintenance
Address: 1302 Chisholm Trail Rd
Primary Location: US-TX-Round Rock
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2329715
$25k-32k yearly est. 60d+ ago
Multiple positions_Local to Waco TX_Call Center Rep(Outbound calls exp)
Us It Solutions 3.9
Customer care representative job in Waco, TX
We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirements.
Job Description
We are looking to fill multiple positions for call center representatives in Waco TX.
Outbound Sales Representative - Uses sales lead generator to make outbound sales calls.
Follows up with current customers for additional sales.
Meets monthly sales quotas.
Ensures
that customers receive the best service possible through positive
interactions via various communication channels such as voice, email,
internet chat and social media to ensure orders are processed correctly
whether in a call center or non-call center customer service
environment.
Maintains regular contact with
customers to process orders, answer questions on and guide customers
through product choices and options, provide information on pricing,
status of order, address any quality or service concerns, handle
complaints or technical questions, and ensure order is completed and
shipped on time.
Work is transnational and highly service orientated with a relatively short sales cycle.
Representatives are typically expected to make suggestions to customer on other products and/or services.
Representative may be assigned to take/process orders and provide support for a specific customer group, account or company.
All
levels / roles within this position have frequent, regular interaction
with customers. Promotes good will, uses skills to assess customer needs
and educate customer on available product/services.
Qualifications
Person should have experience working as a call center specialist in the past as well.
Additional Information
Local candidate's are acceptable since in person interview is required for this position.
$27k-31k yearly est. 60d+ ago
Customer Service Agent
Magical Destinations Travel
Customer care representative job in Killeen, TX
Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel!
Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Customer Service Agent to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.
What We Offer:
Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.
Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
Attractive Benefits:
Employee discounts to fuel your passion.
Flexible schedule for a better work-life balance.
Professional development assistance to advance your career.
Your Role:
Deliver professional customer service in-person, via phone, or email.
Assist clients in planning seamless experiences.
Prepare and manage client itineraries and needs.
Maintain meticulous records in line with government regulations and company policies.
Organize and manage files effectively.
Who We Are Looking For:
A responsible, self-driven individual with a strong work ethic and professional demeanor.
Someone who thrives both independently and as a team player.
A detail-oriented, organized professional with exceptional communication skills.
Coachability and a keenness to learn and grow within the industry.
Embark on a journey with Magical Destinations Travel, where your career is as rewarding as the experiences you create for others. Apply now and let your professional adventure begin!
$23k-30k yearly est. 4d ago
Customer Service Teammate
Go Car Wash Management Corp
Customer care representative job in Leander, TX
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customerscare for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $22.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales and tips guaranteed up to an additional $4 per hour. Commissions and tips are uncapped, and our top performers regularly exceed $6/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$12-22 hourly 8d ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Temple, TX?
The average customer care representative in Temple, TX earns between $25,000 and $39,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Temple, TX