Customer care representative jobs in Toms River, NJ - 1,000 jobs

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program

We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills

Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

About GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology. About ProBio ProBio proactively provides end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy, vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers. ProBio's total cell and gene therapy solution covers CMC of plasmid and virus for IND filing as well as clinical manufacturing and commercial manufacturing. Job Title: Customs Trade Compliance Expert This position is based fully onsite in Piscataway, NJ. The salary range is approximately $85,000 - $105,000 based on experience. Responsibilities: Ensure adherence to all applicable import/export and PGA requirement and regulations, including CFR, HTSUS, U.S. Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and other international trade laws. Act as the primary point of contact for customs clearance processes. File entries through the Automated Broker Interface (ABI) in compliance with CBP regulations. Supervise classification processes for Harmonized Tariff Schedule (HTS), Schedule B, ECCN, and Harmonized System Codes (HSC) to ensure compliant imports/exports and maximize duty savings. Establish and lead Duty Drawback Program. Apply and maintain company Import and Export Licenses and Permits. Interpret import/export regulations, rulings, and trade documentation. Conduct compliance audits to ensure full regulatory compliant with accurate filings and duties, and lead corrective action plans resulting from audits and compliance issues. Coordinate release and delivery of shipments with customs, freight forwarders, carriers, and warehouses. Address any customs-related issues such as holds, inspections, and compliance reviews. Maintain required documentation for audit readiness and CBP recordkeeping requirements (19 CFR). Collaborate with internal and external teams to provide customs guidance and operational support. Stay current with regulatory changes from CBP and Partner Government Agencies (PGA) such as FDA, USDA, EPA, FWS, CDC and more. Train and support team members in customs procedures, filing practices, and import/export compliance. Stay updated on changes to import/export laws and regulations in countries where the company operates. Identify and address risks related to trade compliance, including restricted-party transactions and violations of trade law. Investigate and report trade compliance incidents, and implement corrective actions. Requirements: U.S. Customs Broker License or CCS or CES certified with Duty Drawback program setup experience Minimum 5+ years of experience in trade compliance with special focus in duty drawback Solid knowledge of Import/Export Regulations and Product Classification. Proven expertise in U.S. import/export procedures and regulatory environments. Strong working knowledge of ACE, ABI systems, and classification tools. Excellent attention to detail, accuracy, and time management. Ability to communicate professionally with clients, vendors, and government agencies. Proficiency in MS Office Suite and customs brokerage software (e.g., Mercury/ITS, CargoWise, Descartes, etc.). Preferred Qualifications: Ability and success tracking records of establishing and maintaining a successful Duty Drawback program Experience of filing import entries using ABI-approved vendor portal. Background in customs audits or post-entry corrections (e.g., PSC, protests). #LI-EB1 #GS GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. GenScript USA Inc./ProBio Inc. maintains a drug-free workplace. Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.

JobID: 3017895 Category: JobSchedule: Full time JobShift: : Answers, responds to, and follows up regarding alarm activity by performing some or all of the following duties: is onsite at 2210 Landmark Place, Manasquan NJ 08736 Essential Duties And Responsibilities include the following. To perform this job successfully, the Monitoring Representative I may be expected to perform some or all of the duties listed, and other duties as assigned. * You will work in a dynamic, collaborative environment, working closely with customers and coworkers. * Verifies, responds to, and dispatches on emergency signals. * Answers incoming calls. * Operator must be licensed to work in all States mandating requirements. * Must be proficient in the verification and dispatching of alarms to police/fire agencies * Must know the different types if signals and the SOP's for each signal. * Operator will work under close supervision during the first 30 days. * Must keep abreast of the organization goals and positions held. * Must be able to meet minimum productivity standards set. * Must keep abreast of both company and central station policies. * Must meet minimum quality standards set for them. * Position requires weekend, holiday and shift work and may require mandatory overtime. * Notifies customers of non-emergency signals. * Notifies responders on emergency signals after dispatch. * Processes basic data changes to customer accounts. * Must be able to handle signals from one location/area and TTY stations. * Position requires weekend, holiday and shift work and may require mandatory overtime. Knowledge: * Knowledge of and familiarity with Computers and Microsoft Office applications, and Internet. * Knowledge of Company policies, procedures, guidelines, and practices. * Basic knowledge and understanding about VIP accounts and department. Skills: * Self-motivated and a professional attitude. * Excellent communication and listening skills. * Excellent teambuilding, customer service, and interpersonal skills. * Must possess good decision making skills, be very organized and detail oriented. * Must be proficient with personal computer, keyboard, fax machine, copy machine and telephone * Must be able to meet minimum productivity standards set that apply to a Level I operator. * Must meet minimum quality standards set for them (90% or better average on Q/A). Abilities: * Ability to work overtime as requested by management. * Ability to use discretion and problem analysis. * Ability to work effectively with others. * Ability to work as part of a dynamic team and be flexible. * Ability and willingness to make key contributions to the growth of the business. * Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. * Ability to effectively present information to top management, public groups, and/or boards of directors. * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence. * Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation. * Ability to concentrate on a task over a period of time without being distracted. * Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations. Physical Demands: * While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. * The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: * While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. * The noise level in the work environment is usually moderate. * Normal office environment. Minimum Qualifications: * High School Diploma or General Education Degree (GED) and one to three months related experience or related training/certification preferred. Work Environment: * This position is onsite at 2210 Landmark Place, Manasquan NJ 08736 Pay and Benefits Disclosure: The pay range for this role is $20.00 - $24.00 an hour. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Skillsets Required - Experience with BI tools in a Customer Care or Helpdesk environment - Working with various TMS tools - Data Analysis experience in discussing reporting requirements and creating reports - Experience with Zendesk / Good Data is useful - Proficient in MS Excel, creating reports, working with pivots and macros - Technical knowledge of reporting tools like Crystal Reports, Business Objects useful but not required Experience Level - 5 + years - 2 - 3 years in a Customer Care / Heldesk environment Thanks Ashok ************ Qualifications Zendesk Additional Information All your information will be kept confidential according to EEO guidelines.

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Carteret, Salt Meadow Rd Division: Solutions Job Posting Title: Customer Service Agent - 105880 Time Type: Full Time POSITION SUMMARY The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Service * Process and input all customer orders. * Running and printing shipments from WMS. * Run stock reports to check for product availability. * Generate all related paperwork and necessary information required for customer work orders * Checking all orders for special requests * Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. * Follow up with other departments to ensure the service standards are being met. * Assure proper invoicing of accounts by verifying customers as required. * Handles returned merchandise in an efficient manner and assure proper credit is given to the customer. Customer Interfacing Activities * Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. * Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. Documentation * Ensure the accuracy of all receiving and shipping documents. * Gather and maintain all data and records relative to shipping and receiving activities. * Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. * Prepare any reports concerning customer service as required by supervisors. * Assist in resolving any discrepancies. Data Entry * Operate the computer terminal in a proficient manner. * Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion. Clerical * Oversee all paperwork associated with orders and maintain the corresponding files. * Answer phone calls and operates various types of office machines and computers necessary to perform duties. * Greet customers and visitors to the office. * Effectively correspond with customers as required. Communication * Answer incoming telephone calls in a cheerful, courteous, and timely manner. * Promptly route each call to the proper party, taking messages when necessary. * Assist callers with general information and inquires. * Direct visitors to appropriate department. * Assist drivers at check in window various times though out the day. OTHER DUTIES (Site Specific) * CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development. * Work overtime as dictated by business whether mandatory or voluntary. SUPERVISORY RESPONSIBILITIES * None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Must have a high school diploma or general education degree (GED). * 1 year experience in Customer Service-related capacity * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Certificates, Licenses, Registrations or Professional Designations * N/A SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Intermediate computer skills * Proficient with MS Office Applications * WMS functions Language Skills * English (reading, writing, verbal) * Business writing proficiency Mathematical Skills * Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other * Strong attention to detail accuracy and accomplish job task in a timely manner. * Ability to perform duties with minimal supervision or guidance. * Ability to multi-task * Effective communication skills * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PREFERRED QUALIFICATIONS * 1-3 years warehouse/logistics support experience * 2-3 years' experience in Customer Service-related capacity PHYSICAL DEMANDS Occasionally * Handling/Fingering, Sitting Frequently * Bending Constantly * Walking and Standing Ability to Lift/Carry and Push/Pull * 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. For this position, the expected base pay range is $19- $21 hourly. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. 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Under the direction of the Program Manager, the Customer Relations Specialist is responsible for delivering exceptional customer service and maintaining positive customer relationships in a fast-paced call center or corporate support environment. This role serves as a frontline representative, resolving customer inquiries, concerns, and escalations while ensuring compliance with company policies and service standards. DUTIES AND RESPONSIBILITIES · Handle inbound and outbound customer communications via phone, email, and chat · Resolve customer issues, complaints, and inquiries with professionalism, empathy, and efficiency · Accurately document customer interactions, resolutions, and follow-ups in the CRM system · Escalate complex or unresolved issues to leadership or appropriate internal departments · Partner with internal teams (Billing, Sales, Operations, and Management) to ensure timely resolution · Meet or exceed established performance metrics, including call quality, resolution time, and customer satisfaction scores · Identify recurring customer concerns and provide feedback to leadership for process improvement · Maintain knowledge of company products, services, policies, and procedures · Adhere to attendance, schedule adherence, and compliance requirements Qualifications: · Valid driver's license preferred, with a good driving record / motor vehicle report · High school diploma or equivalent required; Associate's or Bachelor's degree preferred · Minimum of 2 years of customer service or customer relations experience, preferably in a call center or corporate environment · Strong verbal and written communication skills · Ability to handle high call volume and difficult customer situations calmly and professionally · Proficiency with CRM systems and Microsoft Office · Strong attention to detail and organizational skills · Ability to multitask and prioritize in a fast-paced environment · Able to learn and work with new technology (e.g. handheld data devices) · Must be able to pass criminal background check and drug screening MINIMUM REQUIREMENTS · Customer-focused mindset · Conflict resolution and problem-solving · Time management and adaptability · Professional judgment and discretion · Team collaboration · Ability to communicate effectively with team members, supervisors, and customers

Job DescriptionCustomer Relations Specialist (CRS) is based in our current office in Mount Laurel, but this office is expected to move to Burlington, NJ in the spring. : Our company is a leading provider of specialized engineering and environmental services, helping clients across various industries achieve their goals through innovative solutions and exceptional customer support. Job Summary:As a Customer Relations Specialist (CRS), you will be responsible for delivering exceptional customer service and support, serving as the primary point of contact for our valued clients. Your role will involve handling inquiries, resolving issues, and fostering strong relationships to ensure a positive customer experience. Key Responsibilities: - Provide prompt and courteous responses to customer inquiries and concerns via phone, email, and other communication channels - Accurately document customer interactions and maintain detailed records in our customer relationship management (CRM) system - Collaborate with cross-functional teams to address customer needs and provide timely resolutions - Identify opportunities to enhance the customer experience and recommend process improvements - Participate in ongoing training and development to stay informed of industry trends and best practices in customer relations Qualifications: - Minimum 2 years of experience as a Call Center Representative, Customer Relations Specialist, or in a similar customer-facing role - Excellent communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds - Strong problem-solving and critical thinking skills to identify and resolve customer issues - Proficiency in using customer relationship management (CRM) software and other relevant technology - Demonstrated commitment to providing exceptional customer service and a positive customer experience Working Conditions: This is an office-based role with minimal physical demands. The work environment is comfortable and well-equipped, and the schedule is primarily Monday through Friday, with occasional flexibility as needed to support our clients. Compensation and Benefits: The target pay rate for this position is $20 per hour. We offer a comprehensive benefits package, including health insurance, retirement savings plans, paid time off, and opportunities for professional development. Equal Opportunity Employer Our company is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.

We're looking for a full-time Automotive Parts Customer Service Agent to join our online Honda parts retail team. If you're kind, patient, and take pride in doing things right the first time - while juggling emails, orders, and phone calls - this position has your name on it. This role focuses on helping customers nationwide through our online store, ensuring every order is handled with accuracy, efficiency, and genuine customer care. Schedule Monday through Friday, 8:00 AM - 4:30 PM No evenings. No weekends. Just solid, focused work during the day. Responsibilities Respond promptly and professionally to customer support tickets and phone calls Provide friendly, accurate assistance with order inquiries, part fitment questions, and return requests Process and bill orders daily through our online systems Review and verify VINs to ensure proper part fitment before processing orders Maintain accurate records of all orders, payments, and refunds Coordinate with warehouse and shipping teams to resolve issues efficiently Clearly explain company policies on returns, restocking fees, warranties, and shipping Manage multiple tasks at once while maintaining attention to detail Keep a positive, professional, and courteous tone with every customer Requirements Strong communication skills, both written and verbal Top-tier computer and typing proficiency - fast, accurate, and confident Experience in automotive parts, online retail, or dealership operations preferred Ability to work independently in a fast-paced, detail-oriented environment Dependable, organized, and driven to complete each task correctly High School Diploma or GED required Must maintain a professional demeanor and team-focused attitude Benefits Competitive pay Medical benefits Employee discounts on vehicle purchases, parts, and service Paid time off Comprehensive training and manufacturer support Recognition programs and advancement opportunities Why Work With Us At Honda Factory Parts, we do things the right way - every order, every customer, every time. When you join our online parts team, you'll be part of a trusted name that values integrity, precision, and genuine service. You'll help customers across the country get the right Honda part the first time, while representing a brand built on excellence. We are an Equal Opportunity Employer. We maintain a drug-free workplace. We'd love to talk with you - apply today and become part of our online success story! Submit to and successfully complete MVR, background check, and pre-employment drug test

RESPONSIBILITIES: Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely. Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment. Transfer calls to appropriate physician and staff when applicable. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Ensure all messages are complete, concise and processed immediately or routed to the appropriate office/person. Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms. Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing. Photocopy, fax, and email documents as requested in a timely manner. Assist patients, physicians and office managers as requested. At PRISM Vision Group, we believe great work deserves great rewards. Here's what you can expect when you join our team: Competitive Compensation - Base salary, performance bonuses, and regular reviews. Health & Wellness - Comprehensive medical , dental, and vision insurance; and wellness program. Retirement Planning - 401(k) with company match. Generous Time Off - Paid vacation, sick leave, and company holidays. Learning & Development -career growth programs. Other Perks - Commuter benefits, Voluntary Accident and Critical Illness plans, FSA/HSA and Dependent Care FSA. employee discounts, and more.

Job DescriptionCall Center Representative We are expanding and hiring 2 motivated Call Center Representatives to handle inbound calls from customers already interested in our products and services. This is a sales-focused customer service role, where your job is to confidently guide callers through the purchase process and help them choose the best solution for their needs. No cold calling. No outbound dialing. What You'll Be Doing Answer inbound calls only from warm, interested customers Provide clear, professional information about our products and services Walk customers step-by-step through the purchasing process Ask the right questions to identify needs and recommend solutions Close sales while delivering excellent customer experience Accurately document customer interactions and orders What We're Looking For Strong communication and listening skills Comfortable selling while servicing customers Confident, friendly, and professional phone presence Ability to follow scripts while sounding natural and conversational Coachable, reliable, and goal-oriented Prior customer service or sales experience is a plus (but not required) Why This Role Is a Great Opportunity Inbound calls only - no cold calling Warm leads who are already interested Structured training and clear sales process Stable, full-time position Opportunity to earn based on performance Supportive team environment Schedule Full-time position Set schedule (details provided during interview) How to Apply Apply today if you enjoy helping people and closing deals. We are actively interviewing and hiring immediately.

WHO WE ARE: How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more? NexaMotion Group is on a mission to simplify complex vehicle repair to keep the world moving. We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry. What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment, Humility, Optimism, Integrity, and Respect. A career with NGM offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose. THE OPPORTUNITY: We are looking for a motivated and customer-oriented Call Center Representative to join our team in the automotive aftermarket industry. The Counter Sales Representative will be responsible for providing excellent customer service, assisting customers with their automotive parts needs, and driving sales at our counter. This role requires strong product knowledge, sales skills, and a passion for automobiles. RESPONSIBILITIES: Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information. Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line. Represents branch in a professional manner, remaining friendly and courteous in all customer and coworker interactions. Fills parts orders from stock. Notifies manager of out-of-stock parts or other department materials that require immediate attention. Locates out-of-stock parts from external sources and submits emergency orders, as necessary. Notifies customers of receipt of special order parts. Informs customers of parts order arrival and delivery date. Verifies will-call and back orders weekly and returns to vendors. Follows up on back orders. Provides customers with their copy of invoices. Receives payment for retail purchases. Obtains credit authorizations or required signatures for charge sales. Meet Monthly, Quarterly & Annual sales goal. Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice. Participates in annual physical inventory. Assists Branch Manager with maintaining lost sales tracking program. Keeps work area clean and free of clutter. Performs weekly branch cleaning in cooperation with the rest of the branch staff. Stays informed of new products and product updates. Performs other duties as assigned. KEY QUALIFICATIONS: High school diploma or equivalent; 3+ years of experience in automotive aftermarket inside/counter sales Proficiency in computer systems and experience with point-of-sale systems PREFERRED QUALIFICATIONS: Associate's or bachelor's degree preferred. Familiarity with automotive parts catalogs and inventory management systems is a plus. SKILLS & ABILITIES: Experience using automotive aftermarket parts cataloging Automotive aftermarket parts knowledge Ability to multi-task, work under pressure Relationship building Experience using web based order portals Strong customer service philosophy Proven track record of meeting counter sales targets Proficiency in POS order punch out platforms WORK ENVIRONMENT : The work environment for a Call Center Representative in the automotive aftermarket industry is typically fast-paced and dynamic. You will primarily operate within a retail or wholesale environment, interacting directly with customers and collaborating with colleagues to meet sales targets. The setting may involve exposure to various automotive parts, equipment, and tools. Depending on the location, you may work indoors at a sales counter or showroom, with occasional outdoor tasks such as loading and unloading merchandise. Flexibility in scheduling may be required to accommodate peak business hours, which could include evenings, weekends, and holidays. PHYSICAL DEMANDS : Stand for extended periods. Lift and carry automotive parts or equipment weighing up to 50 pounds. Bend, stoop, reach, and handle merchandise. Use manual dexterity to operate cash registers, computers, and handheld devices. Communicate effectively with customers and colleagues verbally and in writing. TRAVEL REQUIREMENTS: No travel required.

WHO WE ARE: How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more? NexaMotion Group is on a mission to simplify complex vehicle repair to keep the world moving. We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry. What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment, Humility, Optimism, Integrity, and Respect. A career with NGM offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose. THE OPPORTUNITY: We are looking for a motivated and customer-oriented Call Center Representative to join our team in the automotive aftermarket industry. The Counter Sales Representative will be responsible for providing excellent customer service, assisting customers with their automotive parts needs, and driving sales at our counter. This role requires strong product knowledge, sales skills, and a passion for automobiles. RESPONSIBILITIES: Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information. Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line. Represents branch in a professional manner, remaining friendly and courteous in all customer and coworker interactions. Fills parts orders from stock. Notifies manager of out-of-stock parts or other department materials that require immediate attention. Locates out-of-stock parts from external sources and submits emergency orders, as necessary. Notifies customers of receipt of special order parts. Informs customers of parts order arrival and delivery date. Verifies will-call and back orders weekly and returns to vendors. Follows up on back orders. Provides customers with their copy of invoices. Receives payment for retail purchases. Obtains credit authorizations or required signatures for charge sales. Meet Monthly, Quarterly & Annual sales goal. Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice. Participates in annual physical inventory. Assists Branch Manager with maintaining lost sales tracking program. Keeps work area clean and free of clutter. Performs weekly branch cleaning in cooperation with the rest of the branch staff. Stays informed of new products and product updates. Performs other duties as assigned. KEY QUALIFICATIONS: High school diploma or equivalent; 3+ years of experience in automotive aftermarket inside/counter sales Proficiency in computer systems and experience with point-of-sale systems PREFERRED QUALIFICATIONS: Associate's or bachelor's degree preferred. Familiarity with automotive parts catalogs and inventory management systems is a plus. SKILLS & ABILITIES: Experience using automotive aftermarket parts cataloging Automotive aftermarket parts knowledge Ability to multi-task, work under pressure Relationship building Experience using web based order portals Strong customer service philosophy Proven track record of meeting counter sales targets Proficiency in POS order punch out platforms WORK ENVIRONMENT : The work environment for a Call Center Representative in the automotive aftermarket industry is typically fast-paced and dynamic. You will primarily operate within a retail or wholesale environment, interacting directly with customers and collaborating with colleagues to meet sales targets. The setting may involve exposure to various automotive parts, equipment, and tools. Depending on the location, you may work indoors at a sales counter or showroom, with occasional outdoor tasks such as loading and unloading merchandise. Flexibility in scheduling may be required to accommodate peak business hours, which could include evenings, weekends, and holidays. PHYSICAL DEMANDS : Stand for extended periods. Lift and carry automotive parts or equipment weighing up to 50 pounds. Bend, stoop, reach, and handle merchandise. Use manual dexterity to operate cash registers, computers, and handheld devices. Communicate effectively with customers and colleagues verbally and in writing. TRAVEL REQUIREMENTS: No travel required.

At CJMC, we rely on knowledgeable professionals to interact with our patients who have questions or concerns regarding their medical care. Call Center Representative is responsible for providing effective customer service to patients, vendors, insurance companies and other medical facilities. Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients. All employees of CJMC are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service in a professional and courteous manner. Location is for Perth Amboy. Responsibilities Answering phones to respond to all inquiries made by patients, vendors, insurance companies and other medical facilities. Must be able to handle 100-200 incoming calls per day. Knowledgeable of scheduling practices and policies of several departments across the medical center. Re-scheduling patient appointments as required via telephone calls and written notifications to patients. Screening and routing patient calls to other departments efficiently, insuring accurate registration, appointment scheduling and follow-up appointment scheduling in database. Taking clear and accurate messages on behalf of other departments. Responding to patient's questions and needs by editing, canceling and re-scheduling appointment as necessary according to clinic protocols. Reviewing physician schedules regularly to maximize capacity and verify correct scheduling. Faxing medical records to facilities authorized to receive patient information. Maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient. Inform callers of CJMC policies: timely arrival, bringing appropriate documentation to their appointment (insurance card, photo ID, discharge documents, forms), and cancellation/no show policy. Other duties as assigned. Qualifications High school degree or equivalent required Bilingual Spanish Speaker is required Experience working in a call center or customer-support role or medical office preferred Strong active-listening and verbal-communication skills Proficiency in problem-solving Ability to multitask and manage time effectively Basic use of Microsoft Office Outlook, Word and Excel Minimum typing speed of 38-40 words per minute Physical Demands Extended periods of sitting and typing are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to perform a range of physical activities that are essential to the core work functions outlined in this document. We are an Equal Opportunity Employer We provide a great work environment with great benefits: 401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Please apply directly at: ***********************************************************

Job Description NOW HIRING! Full Time Customer Service Representative- HVAC, Plumbing & Electrical Why Choose McHales? Incentive-packed pay structure Generous Paid Time Off (yes, we want you to have a life) Full Comprehensive health benefits We prioritize Family Dynamics and champion Work-Life Harmony About Us: McHales has been rooted in Levittown since 1950. (Before Google was even a sparkle in the internet's eye.) We've grown into one of Bucks County's top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke. You've seen our trucks, maybe seen us on Facebook-now, you've got the chance to join the team! We're on the hunt for a Self-Motivated Customer Service Rockstar to join our Call Center team. You'll be the cheerful voice that helps our customers get top-tier plumbing, HVAC, and electrical services scheduled-with a smile. What You'll Be Doing: Turning inbound calls into booked appointments. Utilizing call scripts- with personality. Address concerns with confidence and care. Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons-helping keep the call board full and our customers happy. Confidence and comfort on the phone are a must! Creating genuine connections and winning loyal customers for life. Participating in training sessions to sharpen your skills. Keeping customer records up-to-date and organized. Success Traits: 2+ years of CSR/call center experience (Industry based experience is highly preferred- HVAC/ Plumbing or Electrical) Tech savvy, quick on the keyboard, and phone friendly Dependable, and can work well under pressure- even when the summer heat starts flipping personality switches in people! Friendly, upbeat communicator- both written and spoken CRM experience is a big plus (ServiceTitan, Salesforce, Housecall Pro, etc.) In-office availability & flexibility- Must be able to work each of the following shift schedules: Monday- Friday 7am- 3pm, 8am- 4pm, 9am - 5pm and 10am- 6pm on a rotating basis. Saturday's from 8am-12pm on a monthly rotation. (But is still subject to change) What We Provide: Hourly pay + performance-based incentives to keep you motivated! Top performers here don't just do well here- they're Bucks County royalty. Medical, 401K match, paid holidays, & birthday celebrations A fun, family-oriented workplace that feels like home Coworkers who turn into lifelong friends A place where your voice matters, and growth is appreciated Come for the job, stay for the people and thrive in the career! Apply today and let's connect! We can't wait to meet you- cape, coffee, and all! If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM. Please submit a copy of your resume for consideration. Powered by JazzHR GsXpvvteae

NOW HIRING! Full Time Customer Service Representative- HVAC, Plumbing & Electrical Why Choose McHales? Incentive-packed pay structure Generous Paid Time Off (yes, we want you to have a life) Full Comprehensive health benefits We prioritize Family Dynamics and champion Work-Life Harmony About Us: McHales has been rooted in Levittown since 1950. (Before Google was even a sparkle in the internet's eye.) We've grown into one of Bucks County's top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke. You've seen our trucks, maybe seen us on Facebook-now, you've got the chance to join the team! We're on the hunt for a Self-Motivated Customer Service Rockstar to join our Call Center team. You'll be the cheerful voice that helps our customers get top-tier plumbing, HVAC, and electrical services scheduled-with a smile. What You'll Be Doing: Turning inbound calls into booked appointments. Utilizing call scripts- with personality. Address concerns with confidence and care. Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons-helping keep the call board full and our customers happy. Confidence and comfort on the phone are a must! Creating genuine connections and winning loyal customers for life. Participating in training sessions to sharpen your skills. Keeping customer records up-to-date and organized. Success Traits: 2+ years of CSR/call center experience (Industry based experience is highly preferred- HVAC/ Plumbing or Electrical) Tech savvy, quick on the keyboard, and phone friendly Dependable, and can work well under pressure- even when the summer heat starts flipping personality switches in people! Friendly, upbeat communicator- both written and spoken CRM experience is a big plus (ServiceTitan, Salesforce, Housecall Pro, etc.) In-office availability & flexibility- Must be able to work each of the following shift schedules: Monday- Friday 7am- 3pm, 8am- 4pm, 9am - 5pm and 10am- 6pm on a rotating basis. Saturday's from 8am-12pm on a monthly rotation. (But is still subject to change) What We Provide: Hourly pay + performance-based incentives to keep you motivated! Top performers here don't just do well here- they're Bucks County royalty. Medical, 401K match, paid holidays, & birthday celebrations A fun, family-oriented workplace that feels like home Coworkers who turn into lifelong friends A place where your voice matters, and growth is appreciated Come for the job, stay for the people and thrive in the career! Apply today and let's connect! We can't wait to meet you- cape, coffee, and all! If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM. Please submit a copy of your resume for consideration.