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Customer care representative jobs in Trenton, NJ - 1,299 jobs

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  • Guest Service Representative

    Six Flags Great Adventure 4.1company rating

    Customer care representative job in Jackson, NJ

    Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest. Responsibilities: Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution. Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person. Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest. Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand. Answer guest questions and give proper guidance when necessary. Offer appropriate compensation based on the guest's concern. Promote the park with the utmost enthusiasm and pride while interacting with Guests. Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas. Ensure that imagine, cleanliness, and courtesy standard requirements are met. Develop a positive relationship with all in-park departments. Qualifications: Must be at least 16 years old. Must have an outgoing personality with a willingness to approach and actively engage guests. Must possess knowledge of computers and adapt to changes within computer software applications. Must possess an organized approach to work with the ability to multi-task. Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required. Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays. Must be able to work efficiently in a fast-paced and ever-changing environment. Must be able to quickly adapt to and enforce changing policies and procedures. Must be willing to assist in other aspects of the department when requested. Must be comfortable assisting and issuing attraction access passes to guests with disabilities.
    $23k-31k yearly est. Auto-Apply 7d ago
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  • Dealership Customer Service Associate

    Dealerflex

    Customer care representative job in Cherry Hill, NJ

    DealerFLEX is seeking a welcoming and service-oriented Dealership Customer Service Associate to provide an exceptional first impression at one of the top automotive dealerships in Cherry Hill, NJ. If you have a friendly personality, excellent communication skills, and a commitment to outstanding customer service, we want to hear from you! As a Dealership Customer Service Associate, you will be the first point of contact for dealership guests, setting the tone for their experience. Your role is to provide a warm welcome, anticipate customer needs, and ensure smooth vehicle flow at the dealership. Essential Duties & Responsibilities: Greet every guest with a warm and professional welcome Assist customers with packages, umbrellas, and car doors as needed Safely park and retrieve guest vehicles following company policies and traffic laws Maintain a clean and safe work environment, addressing any potential hazards Adhere to all ThinkSafe program guidelines and safety protocols Handle cash, valet tickets, keys, and dealership equipment securely Arrive on time, dressed in the company-issued uniform, and maintain a professional appearance Requirements: High school diploma or equivalent Must be 18 years or older Valid driver's license with a clean driving record Strong communication and interpersonal skills Detail-oriented and highly organized Physical Demands: Regularly walk, run, and stand for extended periods Use your hands to grip and handle objects Maintain alertness and focus during shifts Bend, crouch, and enter/exit vehicles safely Lift or push up to 25 pounds with control Working Conditions: The work environment includes both indoor and outdoor settings Exposure to varying weather conditions, including heat, cold, wind, and rain If you're looking for an opportunity with a company that values growth, teamwork, and service excellence, apply today! DealerFLEX is the complete automotive dealer solution, providing full-service staffing for service drives, valet, detail, wash, parts routes, pickup & delivery, and fleet operations.
    $27k-36k yearly est. 30d ago
  • Hospice Care Consultant

    Accentcare, Inc. 4.5company rating

    Customer care representative job in Bristol, PA

    Job Description Find your passion and purpose making a difference in the lives of patients and families. Join our team as a Hospice Care Consultant and help connect those in need with compassionate hospice care. Pay: $75,500-$85,000 (based on experience) base + monthly bonuses and mileage Benefits: Medical, dental, PTO, paid holidays, 401k + match, recognition, discounts & more! Coverage Area: Upper Bucks County and Eastern Montgomery County As a Hospice Account Executive, you'll be the face of AccentCare, building strong relationships with healthcare providers, facilities, and community partners. Your primary focus will be hospice sales, educating referral sources about our services, and ensuring patients receive timely, quality care. Key Responsibilities Develop and maintain trusting relationships with physicians, hospitals, skilled nursing facilities, and community organizations through in-person visits and educational conversations, helping them understand when and how hospice care can best support patients and families. Drive hospice sales by nurturing current relationships, identifying new referral opportunities and increasing awareness of our programs. Conduct presentations and in-services to educate partners on hospice benefits and eligibility. Collaborate closely with Admissions and Marketing teams to thoughtfully develop and carry out community outreach plans that reflect the mission of honoring life and offering hope. Partner with clinical staff to ensure each referral transitions smoothly into care, always prioritizing patient comfort, dignity, and family support during this sensitive time. Uphold ongoing commitments to quality, ethics, and learning by participating in training, planning thoughtful outreach strategies, and honoring confidentiality in all aspects of your work Find out if this opportunity is a good fit by reading all of the information that follows below. Responsibilities We offer comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including: Medical, dental, and vision coverage Paid time off and paid holidays Professional development Company-matching 401(k) Flexible spending and health savings accounts Qualifications: A bachelor's degree and/or 5 years of proven experience in home health, healthcare sales, or hospice sales. Strong communication, problem-solving and relationship-building skills. Ability to work independently and manage a territory effectively. Knowledge of hospice regulations and services preferred. If you're driven, compassionate, and ready to grow your career in hospice sales, we want to hear from you! Apply today and help us bring comfort and dignity to those who need it most. You can find success in this role if you've held the following jobs: Hospice Care Consultant, Hospice Liaison, Hospice Sales Consultant, Hospice Representative, Community Liaison, Hospice Outreach Specialist, Business Development Representative (Hospice), Hospice Account Executive, Referral Development Manager, Hospice Marketing Specialist, End-of-Life Care Consultant, or Hospice Services Educator. Qualifications Come As You Are At AccentCare, you're part of a community that cares - for patients and each other. xevrcyc You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.
    $75.5k-85k yearly 2d ago
  • Customer Service Fundamentals JOB Training Program

    Year Up United 3.8company rating

    Customer care representative job in Trenton, NJ

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Trenton area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Customer Success - Business Operations - Project Management - IT Support - Application Development - Data Analytics Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
    $35k-40k yearly est. 1d ago
  • Customer Support Specialist

    Garfield Refining 3.8company rating

    Customer care representative job in Philadelphia, PA

    Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist. In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start. What You'll Be Doing: Opening and processing daily shipments efficiently and accurately Entering and maintaining accurate customer data into our software systems Maintain a positive and professional attitude toward customers Answering phone calls and directing them to the appropriate team members Delivering excellent customer service and communication at every touchpoint Escalating complex or urgent issues to management as needed Supporting other departments and projects as assigned You might be a great fit if you have: At least 1 year of experience in a professional environment Associate's or Bachelor's degree preferred (but not required-we provide thorough training) A quick and adaptable learning style Proficiency in Microsoft Office, particularly Excel Strong organizational skills and sharp attention to detail A passion for helping people and providing excellent service A dependable work ethic and collaborative mindset Why Join Our Team? Benefits and Perks may include: Competitive salary Subsidized medical, dental and vision plans for employees and their family members. 401(k) with employer contributions Paid Time Off We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
    $44k-62k yearly est. 1d ago
  • Customer Success Specialist

    Net2Source (N2S

    Customer care representative job in Somerset, NJ

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $39k-76k yearly est. 3d ago
  • Customer Service Representative

    Ascendo 4.3company rating

    Customer care representative job in Freehold, NJ

    Overview: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our clients waste management company. In this role, you will be the primary point of contact for their customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services. Responsibilities: Customer Support: Handle incoming calls, emails, and inquiries from customers regarding waste disposal services. Provide accurate information about service offerings, pricing, scheduling, and service area coverage. Assist customers with placing service orders, scheduling pickups, and resolving service-related issues promptly and effectively. Problem Resolution: Investigate and resolve customer complaints regarding service interruptions, missed pickups, billing discrepancies, etc. Escalate complex issues to the appropriate department for resolution while ensuring timely follow-up with the customer. Documentation and Data Entry: Maintain accurate customer records, service logs, and documentation of interactions using our CRM system. Update customer accounts with relevant information, service changes, and billing updates. Billing and Payments: Assist customers with understanding billing statements, payment options, and account balances. Process payments, set up payment arrangements, and manage customer accounts receivable inquiries. Customer Education: Educate customers on proper waste disposal practices, recycling guidelines, and environmental stewardship initiatives. Promote company programs and services aimed at enhancing customer satisfaction and environmental sustainability. Cross-functional Collaboration: Collaborate with dispatchers, drivers, and operations teams to ensure seamless service delivery and resolve service-related issues. Communicate customer feedback and operational challenges to relevant stakeholders for continuous improvement. Requirements: Proven experience in customer service or a related field, preferably in waste management, utilities, or logistics industries. Excellent communication skills (verbal and written) with a strong customer service orientation. Ability to navigate and utilize CRM systems, databases, and basic office software (e.g., MS Office Suite). Strong problem-solving skills with the ability to handle challenging situations professionally and calmly. Detail-oriented and organized, with the ability to manage multiple tasks and prioritize workload effectively. Preferred Qualifications: Knowledge of waste management practices, recycling processes, and environmental regulations. Previous experience using waste management software or ERP systems. High school diploma or equivalent; additional education or certification in customer service or related fields is a plus. Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law. Contact information Edward Beller
    $31k-36k yearly est. 2d ago
  • Customer Service Representative

    LHH 4.3company rating

    Customer care representative job in Hamilton, NJ

    Job Title: Customer Service Representative Type of Employment: Temp to Permanent In Office/Hybrid/Remote: Fully in Office Hourly: $22 - $23/hr Based on years of experience If you're looking to work in a professional office with a fun team, LHH is partnering with a consumer services organization in Hamilton, NJ that is looking to hire a Customer Service Representative as soon as possible! The qualified candidate should have prior customer service experience, excellent phone demeanor, and be computer savvy. The hours are Monday through Thursday 9AM to 5PM with a 30-minute break and Friday from 9AM to 3:30PM with a 30-minute break (36-hour work week). This role is fully in office. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Answer incoming phone calls from existing customers and assist with questions and concerns Make outbound calls to customers reminding them of missed payments when applicable Inputting payments for customers Assisting customers with autopay set up and navigating the company website Required Experience: Bachelor's Degree in a related field or 1 year of retail or corporate customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Superb customer service abilities with a knack for de-escalations Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $22-23 hourly 5d ago
  • Customer Service Representative

    Risus Talent Partners

    Customer care representative job in Newtown, PA

    Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program
    $28k-36k yearly est. 3d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Customer care representative job in Edison, NJ

    We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills
    $29k-36k yearly est. 5d ago
  • Customer Service Representative

    Randstad USA 4.6company rating

    Customer care representative job in Burlington, NJ

    We are seeking a customer-focused Customer Service Representative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment. What You'll Do: Actively listen to customer inquiries to provide accurate information on products, parts, and services. Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments. Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules. Essential Qualifications: High school diploma, GED, or equivalent experience. 0-1 year of experience in a customer-facing or professional office environment. Exceptional phone handling skills and the ability to practice active, responsive listening. Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite. What We Offer: $22 per hour competitive compensation M-F, 20 hours per week part time schedule Enjoy a balanced schedule with in-office collaboration Monday through Wednesday. Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP). 401(k) plan with company match and life insurance. For a faster response, please email your resume to ****************************** with "CSR" in the subject line.
    $22 hourly 2d ago
  • Technical Customer Service- Webhosting

    Ionos 4.4company rating

    Customer care representative job in Philadelphia, PA

    IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence. IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. We are always seeking technically minded individuals with a passion for helping others to join our team in our new Center City office. Our contact center teammates assist callers with virtual servers, building websites and other general technical and non-technical issues. Responsibilities may include assisting customers with dedicated, root, and VPS server products via phone, email and chat. Assisting customers with their drag and drop website builders, domains, e-mail, e-commerce packages and other support. Our staff also make recommendations and market new products to clients. Exceptional customer service skills are needed with all of our roles, prior customer service experience in various settings is needed. Prior experience in technical support and website technical knowledge a plus. Our current open roles are expected to work a mid shift with hours from 12 PM - 8 PM or 1 PM - 9 PM. Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers. IONOS is an Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.
    $29k-37k yearly est. 5d ago
  • Claims Service Sales Representative

    CWA Recruiting

    Customer care representative job in Montgomery, PA

    Property & Casualty Insurance Montgomery County, Pennsylvania As a sales representative, your role involves taking initiative and providing guidance throughout the recovery journey. Your support will help build trust, making it easier to finalize the sale. Our skilled team will handle all the necessary paperwork, while you play a crucial role on the front lines, assisting homeowners and business owners as they navigate the aftermath of disasters like fire, water, or storms. Familiarity with the Xactimate system would be beneficial, along with strong writing abilities. The ideal candidate should not only understand property claims but also possess the ability to persuade clients effectively. It is essential to live within the designated territory, which includes Allentown, NE PA, Schuylkill, Lebanon, Reading, Bucks, and Montgomery counties, among others. Since 1964, our company has employed 20 staff members. Candidates must have a clear background, a valid driver's license, and a willingness to obtain an adjuster's license. Availability is required on both weekdays and weekends. We strive for a quick resolution, responding to emergencies, referrals, and opportunities with speed and efficiency.
    $34k-40k yearly est. 4d ago
  • Client Enrollment Representative

    Rocksteady Promotions

    Customer care representative job in Camden, NJ

    As one of the tristate area's leading marketing & consulting firms, we have established our reputation for being dedicated to people and purpose. We are seeking motivated, career-focused individuals to join our growing team of Client Enrollment Representatives, who will assist in driving Arcadia's clean energy campaign. You'll assist residents in understanding renewable energy options and support them in making eco-friendly decisions. If you're ready to grow and give back, we'd love to meet you. As a Client Enrollment Representative, you'll go through structured training to support Arcadia's clean energy services. You'll assist residents through outreach channels, provide clear information, and help them make more sustainable choices. *Role Requirements for a Client Enrollment Representative:* * Reach out to residents through approved channels to present and share easy-to-understand information about Arcadia's clean energy services. * Help customers get started by answering questions, walking them through service options, and offering friendly support. * Represent Arcadia's mission with a positive attitude, professionalism, and a genuine desire to help communities go green. * Collaborate with your team to meet outreach goals, share ideas, and keep campaign efforts organized, upbeat, and effective. * Maintain clear and accurate records of customer interactions to support campaign tracking, service improvements, and team coordination. * Offer ideas and feedback to help make Arcadia's outreach even more impactful and customer-friendly. *What's in It for You as a Client Enrollment Representative?* * Hands-on experience supporting Arcadia's clean energy outreach. * Room to grow into leadership or marketing roles. * A supportive team that values learning and celebrates wins. * A chance to make a real impact by helping communities go green. *Qualities That Set You Apart as an Enrollment Representative:* * High school diploma or GED required; college coursework in communications, marketing, or environmental studies is a plus. * 1+ years of experience in customer service, outreach, sales, or support roles-especially in fast-paced or mission-driven environments. * Clear, confident communication skills and a friendly, professional attitude that help build trust with customers and teammates. * Customer-first mindset, with a genuine interest in helping others understand Arcadia's clean energy services and make informed choices. * Positive energy, reliability, and a team-oriented approach, with a strong desire to contribute to Arcadia's mission and campaign success. This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
    $42k-62k yearly 3d ago
  • Aon's Corporate Apprenticeship Program, Business Services - Radnor & FtWashington, PA

    Aon 4.7company rating

    Customer care representative job in Fort Washington, PA

    About the Program The Aon Apprenticeship Program is a highly selective career development opportunity designed for individuals who want to launch a career in Insurance Brokerage through real work, structured development, and high expectations. This is a professional role supported by coaching and development, with clear performance expectations and progression milestones. How this opportunity is different This "Earn and Learn" program offers an alternative pathway to gain valuable on-the-job experience while advancing your education and career development at Aon, with dedicated time during the standard workweek for classes to ensure a balance between academic achievement and professional growth. Fully paid tuition and books toward a two-year Liberal Studies associate degree at Montomery County Community College Integrated schedule of 40 hours per week combining work at Aon's Fort Washington office (in-person) and classes on campus at Montomery County Community College Potential for pay increases every six months for the duration of the two-year program Program begins August 3rd, 2026 What the day will look like Business Service Apprentices support our risk management and insurance teams in delivering solutions to clients across various industries. Apprentices learn the foundations of commercial insurance, risk assessment, and client service, while building the skills, habits, and business fluency needed to grow into long-term roles. Apprentices will: Assist with the preparation and review of insurance documentation and client presentations Support teammates in gathering and analyzing risk information Help manage and update client records and databases Participate in client meetings and calls, providing administrative support Conduct research on insurance markets and emerging risks Collaborate with team members to deliver high-quality service to clients Roles within Business Services: Depending on location and business need, you would be hired into one of these roles: Associate Broker Account Manager Pension Administrator Skills and experience that will lead to success Deliver assigned projects and tasks on time with accuracy and attention to detail. Apply feedback promptly to improve processes and performance. Find opportunities for efficiency and innovation through proactive problem-solving. Communicate clearly and professionally with internal and external partners. Manage competing priorities to ensure deadlines are consistently met. Use Microsoft Office Suite to create polished and accurate deliverables. Contribute to team success through collaboration, critical thinking, and continuous learning. Required Qualifications & Expectations High school diploma or equivalent GED, or on track to graduate by July 1, 2026 Minimum age of 18 years by June 15, 2026 Meet enrollment requirements for Montomery County Community College's AA Liberal Studies program and maintain passing grades (C or higher) Authorized to work in the U.S. (Aon does not offer sponsorship) Ability to work consistently in a professional, team-based environment Commitment to an on-site schedule for the full 2-year program (remote work not available) Preferred Qualifications Prior work or leadership experience demonstrating responsibility and work ethic Interest in building a long-term career in a professional services environment What do we offer? Compensation & Benefits Full-time salary of $46,200 per year ($22.21 per hour) Tuition assistance to continue your education post program Paid time off, including 12 paid holidays and 15 vacation days per calendar year Medical, dental and vision benefits 401(k) savings plan with an employer contribution Comprehensive employee assistance program that includes free counseling sessions Detailed benefits information provided at time of offer Selection Process Admission is competitive. Candidates are evaluated on professionalism, readiness, learning agility, and potential. To ensure a consistent and fair evaluation, all candidates progress through the same structured process. Completion of each step is required to remain under consideration. 1. Application Submission Apply through our careers site. The application must be fully completed (all required fields and questions), and an attached resume is required. Incomplete applications or missing resumes will not be reviewed. 2. Online Skills Assessment & Video Interview Applicants who meet initial requirements will complete an online skills assessment to evaluate proficiency in workplace tools (Microsoft Excel, Outlook, PowerPoint). Those meeting the minimum score will proceed to a structured, one-way video interview, assessed on professionalism, communication, learning agility, and readiness. 3. Recruiter Screening Candidates who pass the assessment and video interview will complete a virtual screening with an Aon recruiter, featuring behavioral-based interview questions. 4. Program Readiness Successful candidates are referred to the partner college to confirm eligibility. This includes submitting transcripts or completing placement exams to enroll in courses aligned with the apprenticeship program. 5. On-Site Interviews Finalists will interview on-site with the hiring team. Interviews include behavioral and situational questions to assess accountability, and ability to succeed in a professional, team-based environment. Attendance on-site is required (remote interviews are not available for this stage). 6. Offer Stage After on-site interviews, selected candidates receive contingent offers. Upon acceptance, candidates must complete a background check and any additional pre-employment steps communicated by the recruiter. For more information, visit our LinkedIn Life Page: Aon US Apprenticeship Program or register for one of our information sessions here. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #AonApprenticeUS #ApprenticeRadnorandFtWashington #LI-SM2 2025-95997
    $46.2k yearly 6d ago
  • Customs Trade Compliance Expert

    Genscript/Probio

    Customer care representative job in Piscataway, NJ

    About GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology. About ProBio ProBio proactively provides end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy, vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers. ProBio's total cell and gene therapy solution covers CMC of plasmid and virus for IND filing as well as clinical manufacturing and commercial manufacturing. Job Title: Customs Trade Compliance Expert This position is based fully onsite in Piscataway, NJ. The salary range is approximately $85,000 - $105,000 based on experience. Responsibilities: Ensure adherence to all applicable import/export and PGA requirement and regulations, including CFR, HTSUS, U.S. Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and other international trade laws. Act as the primary point of contact for customs clearance processes. File entries through the Automated Broker Interface (ABI) in compliance with CBP regulations. Supervise classification processes for Harmonized Tariff Schedule (HTS), Schedule B, ECCN, and Harmonized System Codes (HSC) to ensure compliant imports/exports and maximize duty savings. Establish and lead Duty Drawback Program. Apply and maintain company Import and Export Licenses and Permits. Interpret import/export regulations, rulings, and trade documentation. Conduct compliance audits to ensure full regulatory compliant with accurate filings and duties, and lead corrective action plans resulting from audits and compliance issues. Coordinate release and delivery of shipments with customs, freight forwarders, carriers, and warehouses. Address any customs-related issues such as holds, inspections, and compliance reviews. Maintain required documentation for audit readiness and CBP recordkeeping requirements (19 CFR). Collaborate with internal and external teams to provide customs guidance and operational support. Stay current with regulatory changes from CBP and Partner Government Agencies (PGA) such as FDA, USDA, EPA, FWS, CDC and more. Train and support team members in customs procedures, filing practices, and import/export compliance. Stay updated on changes to import/export laws and regulations in countries where the company operates. Identify and address risks related to trade compliance, including restricted-party transactions and violations of trade law. Investigate and report trade compliance incidents, and implement corrective actions. Requirements: U.S. Customs Broker License or CCS or CES certified with Duty Drawback program setup experience Minimum 5+ years of experience in trade compliance with special focus in duty drawback Solid knowledge of Import/Export Regulations and Product Classification. Proven expertise in U.S. import/export procedures and regulatory environments. Strong working knowledge of ACE, ABI systems, and classification tools. Excellent attention to detail, accuracy, and time management. Ability to communicate professionally with clients, vendors, and government agencies. Proficiency in MS Office Suite and customs brokerage software (e.g., Mercury/ITS, CargoWise, Descartes, etc.). Preferred Qualifications: Ability and success tracking records of establishing and maintaining a successful Duty Drawback program Experience of filing import entries using ABI-approved vendor portal. Background in customs audits or post-entry corrections (e.g., PSC, protests). #LI-EB1 #GS GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. GenScript USA Inc./ProBio Inc. maintains a drug-free workplace. Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.
    $85k-105k yearly Auto-Apply 6d ago
  • Helpdesk/Customer Care

    Paradigminfotech

    Customer care representative job in Edison, NJ

    Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Skillsets Required - Experience with BI tools in a Customer Care or Helpdesk environment - Working with various TMS tools - Data Analysis experience in discussing reporting requirements and creating reports - Experience with Zendesk / Good Data is useful - Proficient in MS Excel, creating reports, working with pivots and macros - Technical knowledge of reporting tools like Crystal Reports, Business Objects useful but not required Experience Level - 5 + years - 2 - 3 years in a Customer Care / Heldesk environment Thanks Ashok ************ Qualifications Zendesk Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-78k yearly est. 2d ago
  • Representative, Administration Center - Overnight Shift

    American Airlines 4.5company rating

    Customer care representative job in Philadelphia, PA

    **Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Workforce Administration Team within the Technical Operations Division. + Responsible for providing administrative support for Tech Ops represented team members and its leadership group. + Collaborating with a cohesive group in a busy office setting, ensuring the success of the Workforce Administration team. **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Prepare and maintain various department reports, including weekly headcount reports and daily manning. + Responsible for all aspects of payroll using Workbrain payroll system; including time coding and shift schedules. + Proffer and process overtime, field trips, and shift swaps according to the rules and limitation of the collective bargaining agreement and the Workbrain system. + Process vacation changes according to leadership directions, the guidelines outlined in the contract agreements and the Workbrain system. + Providing excellent service to our internal customers; including phone, email, and walk-in inquiries. + Greets and directs team members and external visitors. + Maintains office supply inventory and initiates department supply orders when necessary. + Submits transactions for computer and system accesses. + Sort, track and file data and correspondence + Process time-sensitive requests + Efficiently and effectively communicate to high levels leadership to address operational inquires + Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display area (SIDA), if applicable + Must be able to secure appropriate airport authority and/or US customs security badges, if applicable + May be required to work shifts, nights, weekends and holidays + Must be willing to travel as required for professional development **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School diploma or GED equivalent + Prior administrative experience + Prior experience with Microsoft Office software including Word, Excel, PowerPoint etc. **Preferred Qualifications- Education & Prior Job Experience** + Minimum of 1 year experience in an office setting + Associate's degree or equivalent work experience **Skills, Licenses & Certifications** + Knowledge of the applicable workforce collective bargaining agreements (IAM/ TWU) + Broad understanding of Workbrain or other time and attendance applications + Ability to prepare correspondence and format reports + Ability to maintain confidentiality with team member files, payroll data and personal information + Ability to prioritize and organize work functions effectively + Ability to exercise good judgement and work under time constraints with professionalism, efficiency, patience and tact **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
    $26k-32k yearly est. 5d ago
  • Call Center Representative

    Nexamotion Group

    Customer care representative job in Trenton, NJ

    Job Description WHO WE ARE: How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more? NexaMotion Group is on a mission to simplify complex vehicle repair to keep the world moving . We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry. What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment , Humility , Optimism , Integrity , and Respect . A career with NGM offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose. THE OPPORTUNITY: We are looking for a motivated and customer-oriented Call Center Representative to join our team in the automotive aftermarket industry. The Counter Sales Representative will be responsible for providing excellent customer service, assisting customers with their automotive parts needs, and driving sales at our counter. This role requires strong product knowledge, sales skills, and a passion for automobiles. RESPONSIBILITIES: Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information. Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line. Represents branch in a professional manner, remaining friendly and courteous in all customer and coworker interactions. Fills parts orders from stock. Notifies manager of out-of-stock parts or other department materials that require immediate attention. Locates out-of-stock parts from external sources and submits emergency orders, as necessary. Notifies customers of receipt of special order parts. Informs customers of parts order arrival and delivery date. Verifies will-call and back orders weekly and returns to vendors. Follows up on back orders. Provides customers with their copy of invoices. Receives payment for retail purchases. Obtains credit authorizations or required signatures for charge sales. Meet Monthly, Quarterly & Annual sales goal. Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice. Participates in annual physical inventory. Assists Branch Manager with maintaining lost sales tracking program. Keeps work area clean and free of clutter. Performs weekly branch cleaning in cooperation with the rest of the branch staff. Stays informed of new products and product updates. Performs other duties as assigned. KEY QUALIFICATIONS: High school diploma or equivalent; 3+ years of experience in automotive aftermarket inside/counter sales Proficiency in computer systems and experience with point-of-sale systems PREFERRED QUALIFICATIONS: Associate's or bachelor's degree preferred. Familiarity with automotive parts catalogs and inventory management systems is a plus. SKILLS & ABILITIES: Experience using automotive aftermarket parts cataloging Automotive aftermarket parts knowledge Ability to multi-task, work under pressure Relationship building Experience using web based order portals Strong customer service philosophy Proven track record of meeting counter sales targets Proficiency in POS order punch out platforms WORK ENVIRONMENT: The work environment for a Call Center Representative in the automotive aftermarket industry is typically fast-paced and dynamic. You will primarily operate within a retail or wholesale environment, interacting directly with customers and collaborating with colleagues to meet sales targets. The setting may involve exposure to various automotive parts, equipment, and tools. Depending on the location, you may work indoors at a sales counter or showroom, with occasional outdoor tasks such as loading and unloading merchandise. Flexibility in scheduling may be required to accommodate peak business hours, which could include evenings, weekends, and holidays. PHYSICAL DEMANDS: Stand for extended periods. Lift and carry automotive parts or equipment weighing up to 50 pounds. Bend, stoop, reach, and handle merchandise. Use manual dexterity to operate cash registers, computers, and handheld devices. Communicate effectively with customers and colleagues verbally and in writing. TRAVEL REQUIREMENTS: No travel required.
    $28k-37k yearly est. 9d ago
  • Full-Time Call Center Representative - Member Advisor II - Northeast Philadelphia

    American Heritage Credit Union 4.3company rating

    Customer care representative job in Philadelphia, PA

    Job Description American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center as a Full-Time Member Advisor II. This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. Starting compensation from $20.50 - $22.50 per hour based on experience and education with potential for incentives! There is also a $2.00 increase per hour for all time after 5:00PM in the Contact Center along with time worked on Saturdays! Responsibilities Include: Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications and/ or mail. Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service through the use of the ACS system in order to meet the expectations/ financial needs of the member. Perform various transactions on accounts and research member inquiries including follow up to ensure member satisfaction. Provide education to new Member Advisors I to answer incoming calls, to use all necessary programs to assist the membership, advanced knowledge of Credit Union Products and Services. Act as a resource for the Member Advisors for questions and program support. Provides supervision in the absence of the Member Advisor Supervisor and/or Manager. Inform Supervisor/Manager of the coaching and assistance that was provided to the MA I upon their return. Provide feedback to Member Advisor Supervisor for coaching purposes. Answer escalated calls from Member Advisor I satisfy the member needs by offering alternative solutions, contact the appropriate department for assistance and follow up with the member in the agreed upon time frame. Requirements Include: Must have 1-3 years of prior Contact Center experience or relevant phone/sales experience. Must be flexible and available to work Contact Center hours of operation: Monday- Friday - 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m. Hours are subject to change at any time at the discretion of management based on the needs of the Credit Union. We offer a competitive salary, an outstanding benefits package, including a 401(k) with a generous company match and a friendly, progressive & environmentally friendly work environment. To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.
    $20.5-22.5 hourly 3d ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Trenton, NJ?

The average customer care representative in Trenton, NJ earns between $27,000 and $43,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Trenton, NJ

$34,000

What are the biggest employers of Customer Care Representatives in Trenton, NJ?

The biggest employers of Customer Care Representatives in Trenton, NJ are:
  1. ASSA ABLOY Door Security Solutions - US
  2. Cardinal Health
  3. Raymour & Flanigan Furniture and Mattresses
  4. Elevance Health
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