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Customer care representative jobs in Wichita, KS - 494 jobs

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  • Customer Service Representative - Home Care Support Services

    Ascension Health 3.3company rating

    Customer care representative job in Wichita, KS

    **Details** + **Department:** Home Medical - Home Care Support Services + **Schedule:** Full Time, Day Shift, 40hrs weekly, Mon-Fri, 8am-5pm (Rotating On-Call) + **Clinic:** Via Christi Home Medical on Washington Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University. **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._ **Responsibilities** Perform a variety of customer service functions. + Handle customer service inquiries and problems. + Provide orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs. + Use systems for tracking, information gathering, or troubleshooting. + Respond to inquiries and may refer customers to secondary sources. + Maintain records as appropriate. **Requirements** Education: + High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. + Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. **Additional Preferences** Patient demographics/intake Knowledge of insurance qualifications for Durable Medical Equipement Knowledge of Durable Medical Equipment and Home Care Support Services for DME preferred Ability to Multi-task, organizational skills Ability to communicate with patients, caregivers, Physicians Computer Skills High Call Volumes ************************************************************************************************************* **Why Join Our Team** Ascension Via Christi caregivers have been caring for and providing healing to Kansas communities for more than 135 years. As the largest healthcare provider in Kansas, we offer career opportunities across a number of hospitals, clinics, therapy centers and home health services. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. **Equal Employment Opportunity Employer** Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (************************************************************************************** poster or EEO Know Your Rights (Spanish) (**************************************************************************************** poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **E-Verify Statement** This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (****************************************
    $27k-35k yearly est. 1d ago
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  • Engagement Care Specialist (Care Coordination) - COMCARE

    Sedgwick County, Ks 4.0company rating

    Customer care representative job in Wichita, KS

    Department: [[cust_personnelSubarea]] Pay: $23.69 per hour Work Schedule: 40 hours per week. Mon-Fri 8:00am-5:00pm Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits. This is a highly visible position requiring advanced communication and planning skills. The Engagement Care Specialist is focused on improving the whole health of persons with severe persistent mental illness (SPMI), severe emotional disturbance (SED), co-occurring disorders (COD), or with a mental health or substance abuse need. This position focuses on engagement with patients to collaborate with primary care providers, hospitals, specialty providers, mental health providers, and community resources in a team-based approach to care that is intended to optimize the overall health of those served. Engagement Care Specialists work to increase utilization of preventive care, reduce emergency room utilization and hospital readmissions, and positively impact social determinants of health which could result in reducing health care costs. The employee in this position must be able to complete complex tasks by applying standard office policies, authorized instructions, and past precedents to achieve a desired outcome. Patient engagement and education * Provide outreach to individuals who have a severe mental illness, serious emotional disturbance, those with a mental health or substance abuse need * Serve as a linchpin for the CCBHC program to include access, referral, follow through, and follow up for services * Engage patients and families to better understand mental and physical health conditions * Provide whole person health screening and assessments * Utilize motivational interviewing techniques to facilitate change * Utilize positive reinforcement and encouragement to promote patient engagement * Provide transportation to support client attendance in medical appointments and other therapeutic goal-related activities Care Collaboration * Be a system navigator and point of contact * Serve as an extension to service providers through activities geared towards collaboration of care * Identify and foster strong working relationships with other community providers * Address barriers for success * Assist patients in understanding relevant details from medical appointments * Facilitate care transitions to behavioral health services * Make collateral contact with doctors, family members, designated team members, etc. * Collaboration and follow through on access to preventive and health promotion services Complete documentation and track progress * Complete documentation in an accurate and timely manner and in compliance with agency, CCBHC, state, and federal requirements for coding and content * Collect and enter patient vitals * Ensure confidential communication of patient health information * Monitor and follow up to ensure that needed care is not only offered but accessed * Monitor adherence to treatment plans and evaluate effectiveness * Enter data accurately in electronic health record and program spreadsheets * Understand and work toward achieving CCBHC program outcomes Minimum Qualifications: Bachelor's degree in a behavioral or physical health care field, or an equivalent combination of education and experience in behavioral or physical health care, with one year of experience substituting for one year of education. Per Sedgwick County policy, this is a driving level position that requires a valid US driver's license without restrictions and current proof of automobile insurance. Must have access to personal passenger vehicle to complete the driving duties of the position. Meet the specifications as outlined in the CMHC/CCBHC licensing standards and pass KBI, DCF child abuse check, DCF adult abuse registry, KDADS Nurse Aide and Criminal Record check, National Sex Offender Registry check, and motor vehicle screens. Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas
    $23.7 hourly 18d ago
  • Customer Service Representative

    The Arnold Group 4.2company rating

    Customer care representative job in Wichita, KS

    DirectHire Please submit resume to ********************************* to apply. Pay Rate/Range: $20-25/hr Description: The Customer Support Specialist performs and coordinates administrative activities as it pertains to customer requirements and needs. This role provides daily support to both external and internal customers while assisting with scheduling, status, and other requests in an efficient and fast-paced team environment. Key Responsibilities: Provide outstanding support to customers via phone, email, and in-person Communicate effectively and professionally with internal teams and external clients Analyze customer issues and help identify solutions quickly and efficiently Enter and maintain accurate data and records Collaborate with teammates and contribute to process improvements Job Requirements: We're looking for someone with an energetic and outgoing personality who communicates clearly and professionally, both in writing and in person. The ideal candidate will have strong critical thinking and problem-solving skills, along with advanced proficiency in Microsoft Office-particularly Excel. Being a team player is also key, as this role involves close collaboration with others across departments. Must have previous aircraft experience and complete clerical testing. Job Type: Direct Hire Shift/Schedule: Monday-Friday, 8:00am-4:30pm The Arnold Group is an Equal Opportunity Employer (EOE) About Us: Looking for a job that fits your skills and goals? Since 1979, The Arnold Group (TAG) has been helping job seekers find the right opportunities-whether it's temporary work, a long-term career, or something in between. We're here to connect you with the right fit and provide the support you need to succeed.Let's find your next opportunity together…discover how we can help! The Arnold Group
    $20-25 hourly Easy Apply 60d+ ago
  • Call Center Representative- Bilingual Required

    Gracemed Health Clinic 3.8company rating

    Customer care representative job in Wichita, KS

    Job Title: Call Center Representative- Bilingual Classification: Non-Exempt, Full-time Reporting Relationship: Reports to the Director of Quality Assurance Supervision Responsibilities: No Essential Role: Provides critical first contact between patients and GraceMed Health Clinic, Inc. by scheduling patients for appointments for both dental and medical departments. Duties & Responsibilities: * Screens and routes patient calls efficiently and ensures accurate registration, appointment scheduling, and follow-up appointment scheduling into database. * Responds to patient's questions by editing, canceling and re-scheduling appointments as necessary according to clinic protocols. * Reminds patients to bring with them to each appointment; medications or list of medications they are currently taking, income verification documents, medical insurance information if applicable. * Verifies patient information including demographics and medical/dental insurance coverage, as applicable, every time a patient comes to the clinic. * Works diligently to minimize patient's time spent on hold on the telephone and answers incoming calls according to protocol. * Calls and reminds patients of upcoming appointments according to protocol. * Documents patient cancellations and failure to show for appointment per protocol. * Maintains patient confidentiality at all times. * Assists in the development and documentation of protocols related to his or her job functions. * Takes patients lists home due to impending inclement weather. Cancels or reschedules patients if inclement weather occurs. Qualifications: Education/Certifications/Licenses/Registrations * High school diploma or equivalent Experience * 2+ years of previous customer service and computer experience. * 2+ years of multi-line telephone experience. * Additional training and/or experience in call center procedures and medical terminology preferred. * Previous knowledge of electronic heath records system preferred. Technical Skills * Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. * Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. * Demonstrated ability to identify and solve problems. * Able to provide innovative input into the development of the office environments and its processes. * Must possess high level of skill and accuracy in entering data into computer while talking to patients on phone. * Commitment to accuracy. * Able to learn new concepts and procedures quickly. Behavioral * Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. * Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. * Effective telephone etiquette required. * Clear understanding of ethics of confidentiality. * Honest, courteous and professional at all times. Working Conditions: Administrative office environment. Ability to sit for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Ability to read computer screens for extended periods of time. Interaction with physicians, patients and other office personnel. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle heavy phone call load and interact with patients effectively. Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary. May require overtime depending on patient volumes. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995). Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.
    $28k-35k yearly est. 9d ago
  • Customer Support Representative

    American AG Credit 4.4company rating

    Customer care representative job in Hutchinson, KS

    Why should you join our team? American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams. Benefits offered by American AgCredit: * Commitment to agriculture and the communities we serve * Family friendly work environment * Investment in employee development * Medical, Dental and Vision coverage * Outstanding 401k - automatic 3% employer contribution, plus match up to 6% * Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time) * Competitive Incentive Compensation Plan * Disability & Life Insurance * Employee mental, physical, and financial wellness programs * The position is bonus eligible based on association and personal performance Position will be posted until filled. BASIC FUNCTION: The Customer Support Representative supports the core of the Association's customer service operations, responsible for providing outstanding customer service through all channels of customer engagement including phone, in-person and written correspondence. The Customer Support Representative is the primary contact for support and assistance within American AgCredit's digital customer solutions and money movement products and services. Every customer interaction provides an opportunity to further the Association's mission by making it easy for customers to do business with us. As part of the Customer Support team, the Customer Support Representative is proactive and professional with a focus on solving customer issues, listening for and suggesting tools and services that will further engage the customer. ESSENTIAL DUTIES: The essential functions include but are not limited to the following: * Demonstrate exceptional customer service by serving as a conduit for customer inquiries and acting as the primary contact through interactions via multiple channels including phone, in-person, email, secure messaging, chat, etc. * Process incoming and outgoing mail, maintain office supplies and marketing materials, assist with maintenance of facilities, serve as a vendor liaison and assist with safety and wellness event coordination (if assigned to a specific location). * Ensure every interaction is a positive one by actively listening and appropriately responding to inquiries related to digital banking and treasury management solutions, payments and disbursements support and proactively connecting customers with other functional areas when appropriate. * Process requests for disbursement of loan funds, payments, and daily balancing. * Provide end-user support for maintenance and monitoring related to digital customer solutions and other money movement products and services. Ensure seamless establishment of assigned products and provide excellent ongoing support. * Assist with products and services onboarding by coordinating with the customer and any applicable service providers or internal teams. * Adhere to Association policies and procedures with an emphasis on the compliance and fraud detection functions. Recognize noncompliance with policies and procedures and elevate to senior operations staff for resolution. * Respond independently to requests for information and assistance; exercise independent judgment and provide excellent customer service. Monitor and maintain case management cases for customer interactions. Escalate customer issues as appropriate and necessary for timely resolution. * Triage of customer support needs for resolutions through collaboration with other departments. Provide customer and association follow up as needed to ensure positive outcome. * Ensure daily workflow assignments are completed. As directed by supervisor, provide backup on-site assistance if needed. * Participate in special projects and perform other functions as assigned. LEVELS OF SUPERVISION EXERCISED AND RECEIVED: Exercises no supervision; regularly provides technical guidance and training; makes some independent decisions; works under general direction and general supervision of Customer Support Manager. TYPICAL KNOWLEDGE AND EXPERIENCE: * Education: High school diploma, plus at least two years of post-high school education or equivalent * Experience: 2-3 years experience performing similar functions, call center experience is a plus * Licensure/Certification: Notary Public Commission or completion of requirements within six months of hire * Outstanding problem solving and analytical abilities, demonstrated ability to advocate for client needs * Demonstrated ability to generate highly accurate work and make independent decisions * Knowledge of accounting, electronic banking, and lending operations procedures * Must be proficient in organizing and prioritizing work to meet deadlines * Exceptional written and verbal communication skills * Exceptional persuasive and interpersonal skills, including exceptional customer service skills * Proficient in the use of PC, including e-mail, word processing and electronic spreadsheet software ESSENTIAL REQUIREMENTS: Must have the ability to perform basic office tasks and work in a typical office setting. Employee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period of time. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. Some lifting and moving of items up to 25 pounds required. Work during established business hours and may require occasional weekend and/or evening work. Travel required in performance of job. FULL-TIME ONSITE: These roles and job functions require employees to work onsite at one of our offices to continue to provide exceptional customer service and support our business goals. PAY RANGE: Minimum $52,000.00 - Max $60,648.80 Annual This range is reflective of the national salary average for this position and will be adjusted using geographic variance for physical location of the hired candidate. American AgCredit may compensate outside of the salary range for bona fide reasons not related to membership in a protected class. * Reflected is the national base pay range and title offered for this job at the current level. * Compensation, title, and job level may be adjusted based on candidate qualifications including but not limited to achievements, skills, experience, or work location. * Salary offered, within the applicable range, is one component of the total rewards package offered to candidates. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. American AgCredit provides equal opportunity in employment to all employees and applicants. We celebrate diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other characteristics protected by applicable federal, state, or local laws. American AgCredit prohibits harassment of any individuals on any of the bases listed above. If you need assistance or an accommodation due to a disability, you may contact us at ***************.
    $52k-60.6k yearly Auto-Apply 8d ago
  • Customer Service Rep

    Omni Aerospace 4.5company rating

    Customer care representative job in Wichita, KS

    Assist customers with request for quote status, provide assistance to external and internal customers relating to past and/or planned shipments, pricings, schedules, and invoicing problems. Requirements • Responds to inbound calls from customers checking on status details of current and/or past orders. Responsible for documentation of customer account information on assigned customers. Document account details regarding P.O. requirements, shipments, packaging, price approvals, certification, delivery requirements, etc. • Provide details to internal customers within the organization for Request for Quote, technical and engineering details on job scopes and special needs for a timely response to the customer. • Communicate to the various internal departments on customer concerns, order status and key customer contacts, utilize ERP system and all available programs for order entry, reports, and inquiries that will provide customer details for answering customers inquiries or concerns • Cultivate positive customer relationships, promptly addressing customer requests while balancing them with company resources. • Be knowledgeable with shop practices and inventory requirements. Be familiar with customer part numbers. • Coordinate rail action and expedite request across production departments, CS, SC, Planning and Scheduling. • Interface daily with Planning to ensure jobs are planned and provide assistance as needed. • Track all customer revision changes requiring quotes, cancellation charges, coordinating First Articles. • Coordinate RFQ's, Long Term Pricing Agreements that are routed directly through Customer Service to Business Develop; Follow status and customer RFQ dates for contract negotiation, • Act as a subject matter expert for customer contractual requirements, maintaining and updating milestone plans for customer requests. • Act as the primary liaison between the company and customers, leading challenge request assessments and status meetings for start-up projects. • Track and report daily activities, process purchase orders for calibration, and coordinate RMAs with QA Manager and customers. Coordinate customer late/early hits with Customer. • Prepare weekly ship lists for min/max customers. Coordinate hot/ship shorts for customers. • Partner with accounting to ensure proper costing of jobs • Perform additional other duties as assigned. Requirements • High School Diploma or GED equivalent with 2+ years of experience in a customer service role in aerospace manufacturing • Experience in a fast-paced manufacturing environment, familiarity with production processes. • Excellent representation of the company with a high level of professionalism. • Strong organizational skills, ability to multitask, and keen attention to detail • Must be well-organized, be able to multi-task and have a high level of attention to detail. • Must be able to work under pressure when dictated by customer needs. • Capacity to work under pressure in response to customer demands • Customer service-oriented mindset, aligned with the business goals • Ability to handle confidential information with discretion and maintain utmost confidentiality.
    $27k-34k yearly est. 8d ago
  • Customer Support Representative

    Agloan

    Customer care representative job in Hutchinson, KS

    Why should you join our team? American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams. Benefits offered by American AgCredit: Commitment to agriculture and the communities we serve Family friendly work environment Investment in employee development Medical, Dental and Vision coverage Outstanding 401k - automatic 3% employer contribution, plus match up to 6% Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time) Competitive Incentive Compensation Plan Disability & Life Insurance Employee mental, physical, and financial wellness programs The position is bonus eligible based on association and personal performance Position will be posted until filled. BASIC FUNCTION: The Customer Support Representative supports the core of the Association's customer service operations, responsible for providing outstanding customer service through all channels of customer engagement including phone, in-person and written correspondence. The Customer Support Representative is the primary contact for support and assistance within American AgCredit's digital customer solutions and money movement products and services. Every customer interaction provides an opportunity to further the Association's mission by making it easy for customers to do business with us. As part of the Customer Support team, the Customer Support Representative is proactive and professional with a focus on solving customer issues, listening for and suggesting tools and services that will further engage the customer. ESSENTIAL DUTIES: The essential functions include but are not limited to the following: Demonstrate exceptional customer service by serving as a conduit for customer inquiries and acting as the primary contact through interactions via multiple channels including phone, in-person, email, secure messaging, chat, etc. Process incoming and outgoing mail, maintain office supplies and marketing materials, assist with maintenance of facilities, serve as a vendor liaison and assist with safety and wellness event coordination (if assigned to a specific location). Ensure every interaction is a positive one by actively listening and appropriately responding to inquiries related to digital banking and treasury management solutions, payments and disbursements support and proactively connecting customers with other functional areas when appropriate. Process requests for disbursement of loan funds, payments, and daily balancing. Provide end-user support for maintenance and monitoring related to digital customer solutions and other money movement products and services. Ensure seamless establishment of assigned products and provide excellent ongoing support. Assist with products and services onboarding by coordinating with the customer and any applicable service providers or internal teams. Adhere to Association policies and procedures with an emphasis on the compliance and fraud detection functions. Recognize noncompliance with policies and procedures and elevate to senior operations staff for resolution. Respond independently to requests for information and assistance; exercise independent judgment and provide excellent customer service. Monitor and maintain case management cases for customer interactions. Escalate customer issues as appropriate and necessary for timely resolution. Triage of customer support needs for resolutions through collaboration with other departments. Provide customer and association follow up as needed to ensure positive outcome. Ensure daily workflow assignments are completed. As directed by supervisor, provide backup on-site assistance if needed. Participate in special projects and perform other functions as assigned. LEVELS OF SUPERVISION EXERCISED AND RECEIVED: Exercises no supervision; regularly provides technical guidance and training; makes some independent decisions; works under general direction and general supervision of Customer Support Manager. TYPICAL KNOWLEDGE AND EXPERIENCE: Education: High school diploma, plus at least two years of post-high school education or equivalent Experience: 2-3 years experience performing similar functions, call center experience is a plus Licensure/Certification: Notary Public Commission or completion of requirements within six months of hire Outstanding problem solving and analytical abilities, demonstrated ability to advocate for client needs Demonstrated ability to generate highly accurate work and make independent decisions Knowledge of accounting, electronic banking, and lending operations procedures Must be proficient in organizing and prioritizing work to meet deadlines Exceptional written and verbal communication skills Exceptional persuasive and interpersonal skills, including exceptional customer service skills Proficient in the use of PC, including e-mail, word processing and electronic spreadsheet software ESSENTIAL REQUIREMENTS: Must have the ability to perform basic office tasks and work in a typical office setting. Employee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period of time. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. Some lifting and moving of items up to 25 pounds required. Work during established business hours and may require occasional weekend and/or evening work. Travel required in performance of job. FULL-TIME ONSITE: These roles and job functions require employees to work onsite at one of our offices to continue to provide exceptional customer service and support our business goals. PAY RANGE: Minimum $52,000.00 - Max $60,648.80 Annual This range is reflective of the national salary average for this position and will be adjusted using geographic variance for physical location of the hired candidate. American AgCredit may compensate outside of the salary range for bona fide reasons not related to membership in a protected class. Reflected is the national base pay range and title offered for this job at the current level. Compensation, title, and job level may be adjusted based on candidate qualifications including but not limited to achievements, skills, experience, or work location. Salary offered, within the applicable range, is one component of the total rewards package offered to candidates. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. American AgCredit provides equal opportunity in employment to all employees and applicants. We celebrate diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other characteristics protected by applicable federal, state, or local laws. American AgCredit prohibits harassment of any individuals on any of the bases listed above. If you need assistance or an accommodation due to a disability, you may contact us at ***************.
    $52k-60.6k yearly Auto-Apply 10d ago
  • Customer Service Rep(06321) Domino's - Augusta KS

    Domino's Franchise

    Customer care representative job in Augusta, KS

    New Store! Projected open date is August 2023. Have Fun While at Work. Enjoy your Job with endless opportunities! Job Description Accurately take and process orders and transactions received either in person or over the phone. Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform, appearance, and operations standards, and with federal, state, and local laws and ordinances. Job Duties and Responsibilities Receive and process telephone orders. Handle sensitive and confidential customer information in a responsible manner. Execute credit transactions. Provide quality customer service through positive and professional interaction with customers in person or by phone. Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Contribute to an atmosphere of teamwork, energy and fun. Operate all equipment. Clean equipment and facility daily. Perform other assigned workstation duties including making quality products, preparing ingredients, preparing product, and taking orders. Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Must have verbal, written and telephone skills to take and process orders. Motor coordination between eyes and hands/finders to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touchscreen. Stock ingredients from delivery area to storage, work area, walk-in cooler. Take inventory and complete associated paperwork. Physical Demands STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with some linoleum in the back area. Height of work surfaces is between 28" - 48". WALKING: Walking is generally in short distances for short durations. SITTING: Paperwork is normally completed in an office at a desk or table. LIFTING: Bulk product deliveries are made twice a week or more and are lifted/moved to walk-in cooler or other sections of the store by the team member. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"-72" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance. STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30-45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas. REACHING: Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the railing cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Work Condition EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks, such as couponing. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Additional Information Additional Information Must be 16 years of age or older Possess basic math and problem solving skills Must be able to work scheduled or unscheduled shifts, which will include nights, weekends, and as emergencies arise Must be cross-trained and perform other workstation duties within the restaurant as needed Bilingual in certain markets Non-exempt, hourly position
    $27k-35k yearly est. 9d ago
  • Call Center Representative

    Bath Concepts Independent Dealers

    Customer care representative job in Wichita, KS

    With more than 25 years in business, Apex Remodeling and Contracting is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Wichita, KS office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications We offer competitive pay, paid vacation, paid sick time, and professional development. Apply today to become a part of our growing team!
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative - Delano and Maize Branch

    Cuofamerica

    Customer care representative job in Wichita, KS

    Role: Centralize in-bound calls and provide professional, fast, accurate, and courteous phone service to CUA members and staff. Assist members and potential members with their CU needs; explain services, perform transaction requests, respond to problems, attempt to help members without transferring them, and when specialized help is requested, direct members to the appropriate department. Provide support activities for member service functions and departments. Support branch activity, Internet help desk, and provide effective and professional written responses to chat messaging. Essential Functions & Responsibilities: Handle account inquiries, account maintenance, individual and department phone transfers, IRA general inquiries, SWBC and MMS payments, check orders, ACH setups, check copies, statement copies, and general loan inquiries. Answer and troubleshoot online banking and mobile application issues. Debit card and credit card maintenance. Unlock and raise limits on debit cards, Research basic card issues. Process stop payments on check and ACH transactions. Process remote wires. Identify cross-sell opportunities and cross sell Credit Union of America services to members as a referral to the front line sales personnel. Perform other duties as assigned. Employees shall be trained annually, demonstrate an understanding of and follow the requirements of the BSA/AML Compliance Program as it specifically relates to their job functions. Knowledge and Skills: Experience: One year to three years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Skills: Have good phone communication skills including excellent projection and listening skills. Have exceptional organizational skills. Have good clerical skills including ability to operate a 10 key calculator and computer keyboard. Must have basic P.C. skills.
    $26k-34k yearly est. Auto-Apply 5d ago
  • Call Center Representative | 4X10 Shift | Full-Time (4 Days a Week)

    Onemci

    Customer care representative job in Wichita, KS

    LOCATION Wichita, KS JOB TYPE Full-Time & Part-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS No Resume Required, Entry-Level POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a natural communicator with a drive to help people and close sales? We're hiring Call Center Representatives to support inbound and outbound customer interactions for major brands in retail, telecommunications, and software. In this role, you'll assist both residential and business customers, resolve issues, retain accounts, and upsell products and services all while building valuable career experience in a fast-paced, supportive environment. No prior contact center experience required we welcome candidates from customer-facing industries like hospitality, retail, and food service! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Handle inbound and outbound calls with professionalism and empathy Listen actively to customer concerns and resolve issues effectively Use internal systems to manage accounts and complete service tasks Identify sales opportunities and apply upselling techniques Clearly explain products, services, and processes to customers Escalate customer dissatisfaction when necessary Aim for first-call resolution through strong communication and problem-solving CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older High school diploma or equivalent Excellent written and verbal communication skills Typing speed of 20+ WPM Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) Familiarity with Windows operating systems Reliable and punctual with strong time management Strong problem-solving, negotiation, and conflict resolution skills Customer-focused: empathetic, patient, and responsive Ability to multitask and self-manage in a fast-paced environment Team-oriented with excellent interpersonal skills Preferred 1+ year experience in customer service, sales, tech support, or administrative roles Experience in a contact center or government-related work environment CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Central Body Company 3.9company rating

    Customer care representative job in Wichita, KS

    At Central Body, our reputation is built on 40+ years of trusted collision repair, exceptional service, and a commitment to doing things the right way. We're a locally owned, family-oriented shop that values integrity, craftsmanship, and teamwork. We're looking for a Customer Service Representative to join our growing team. You'll receive: Work-Life Balance: Enjoy generous Paid Time Off (PTO) and paid holidays. Retirement Support: Build your future with a 401(k) plan that includes an employer match. Health Coverage You Can Count On: Access quality medical insurance through UnitedHealthcare, plus group-rate dental and vision plans. Investing in Your Growth: Take advantage of tuition assistance to further your career. Promotion potential through our multiple locations! JOB DUTIES Communication Coordination: Operate multi-line telephone, route calls to the appropriate person or location and take messages Reception | Client Services Meet and greet customers, vendors, job applicants, employees from other locations and visitors with professionalism and courtesy. Arrange rental cars when needed for customers. Organize and maintain a professional workspace. Administrative Support: Enter invoices from vendors. Receive and enter payments from customers and insurance companies. Create work order files. Assist with accounts payable. Assist other staff as necessary. Other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES Knowledge: High school diploma or equivalent. Consistent work history and ability to provide references. Skills: Exemplary planning and time management skills. Exhibits superior verbal communication and phone skills. Exceptional customer service skills. Ability to multi-task, remain organized, and prioritize daily workload. Sound judgment and problem-solving ability. Demonstrate ability to be flexible and adapt to an ever-changing work environment. Strong work ethic; diplomatic; team and service oriented; build strong relationships. Ability: This position is onsite at the listed location. The schedule is Monday-Friday 8am-5pm. A pre-employment driving/criminal background check and drug screen are required. If you are interested in learning more, apply now!
    $28k-35k yearly est. 4d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer care representative job in Wichita, KS

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Wichita area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $34k-47k yearly est. 60d+ ago
  • Account Services Representative

    Futurestep Korn Ferry

    Customer care representative job in Wichita, KS

    As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. As an Account Services Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Account Services Representative is part of a supportive, service-oriented team that: • Promotes quality customer experience, through honest and committed customer care. • Respond to inbound customer questions, problems, and requests regarding account balances, service additions, billings/payments, or other general or account-related services. • Captures opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience. • Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company. Unleash your potential with Cox Communications as an Account Services Representative, where you'll be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! Primary Responsibilities and Essential Functions • Work in a call center environment delivering excellent customer care by greeting customers, asking questions, and actively listening to customers to understand their needs or requests. • Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments. • Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments. • Determine the appropriate answer, response, or solution by interpreting relevant information in light of the customer's circumstances. • Educate on billing details, Cox policies and procedures concerning prices, billing and service. • Perform any necessary calculations pertaining to fees, time periods, or dates. • Provide seamless customer service through partnering with Sales for identified sales leads and Technical Support for customer assistance with non-account-related troubleshooting. • Other duties as assigned. Qualifications Minimum -6 months work experience providing service directly to customers -6 months experience using a computer in a work or non-work setting -High school graduate or GED or equivalent work experience -Eligibility to work in the United States Preferred -6+ months experience working in a position that requires meeting sales goals -1 - 2 year work experience in a customer service role, not specific to just Call Center -Strong aptitude for helping customers and a customer experience focus -Enthusiastic and personable -Must be able to work in a call center or highly structured environment -Strong computer skills and be able to navigate through multiple screens -Ability to adapt to constant change -Demonstrated solid work history. Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
    $26k-33k yearly est. 2d ago
  • Customer Service & Sales Coordinator - Training in Sales, Marketing

    Rank 1 Marketing

    Customer care representative job in Wichita, KS

    At Rank 1 Marketing, Inc., we have developed many successful marketing campaigns that can reach your ideal customers. Rank 1 Marketing, Inc. works hand in hand with some of the biggest clients in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients' products and services. Job Description Are you looking for a career? Are you great with customers? Join our team! If so, use your customer service skills to start a career with us! This is an entry level position. We provide the training and strongly prefer to work with people who are highly motivated and eager to learn. At our expanding firm, providing our clients and customers with the best service is priority number one. Providing an excellent customer service experience leads to ongoing business and lasting relationships for generations. At our company you can expect to: Be fully trained Work hard Complete client reporting Acquire new business prospects Sales & Marketing presentations Have fun Be team oriented Manage and supervise a team Develop customer service skills Growin the company Qualifications Strong Customer Service Skills OutgoingPersonality Customer Service Background Fun and FriendlyDemeanor PositiveThinker Team Player ResultsDriven Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-37k yearly est. 2d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer care representative job in Wichita, KS

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 3d ago
  • Care Coordinator

    Prairie Health & Wellness

    Customer care representative job in Wichita, KS

    Job DescriptionSalary: $15-$16 D.O.E. We are looking for a full-time applicant to complete our front desk team. We are a fast-paced, growing, functional medicine office that is focused on creating a positive impact for our patients, team, and community. We are looking for an individual who fits in well with our team culture and believes in our mission. This position requires great customer service and attention to detail. Roles & Responsibilities: - Greet Patients - Answer Multi-Line Phones - Schedule Patient Appointments - Check Patients In & Out - Monthly Membership Maintenance - Supplement Knowledge & Management - Process Medical Records - And More! Full-Time Benefits include: - Complimentary Membership to our Clinics - PHW+ Medical Benefit - Life Insurance - Paid Time Off For more information on our practice, please visit our website at ***************************** A resume is required when applying.
    $15-16 hourly 24d ago
  • Customer Service & Sales Representative

    SPI LLC 4.0company rating

    Customer care representative job in El Dorado, KS

    Job Description current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt
    $28k-35k yearly est. 30d ago
  • Customer Service Representative - March 2026 Start - Inbound Only

    Principle Choice Solutions

    Customer care representative job in Wichita, KS

    Inbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! What You'll Do Answer incoming calls and assist customers with their questions. Provide excellent service with a positive approach. Document call details in our systems. Solve problems and help customers find solutions. Work with a variety of people and build positive relationships. Stay up-to-date on our processes and procedures. What We Offer Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97 Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time Comprehensive health, dental, and vision. Paid time off, paid sick time and paid holidays (11) 401(k) with employer matching Tuition assistance and employee support programs Paid training and all equipment provided Opportunities for advancement Friendly, business casual work environment What You'll Need High school diploma or GED Great communication skills and a desire to help others Attention to detail and reliability Ability to adapt and work well in a team Preferred 1 year of call center experience General office skills and knowledge of standard office computer equipment Ability to obtain and pass a VA government background check Two forms of valid ID (one must be a REAL ID or U.S. passport) U.S. citizenship (work sponsorship not available) Machines and Equipment: The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS' employee and customer data. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
    $17.2-22 hourly Auto-Apply 10d ago
  • Customer Service Rep - 1st shift

    DSV 4.5company rating

    Customer care representative job in Wichita, KS

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G Division: Solutions Job Posting Title: Customer Service Rep - 1st shift - 102856 Time Type: Full Time Role Summary: As a Customer Service Employee, you will play a crucial role in maintaining positive customer relationships and ensuring excellent customer service experiences. Your responsibilities include assisting customers with their inquiries, resolving issues efficiently, and coordinating with warehouse teams to meet customer needs efficiently while upholding the company's standards of customer satisfaction. Principal Responsibilities: (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): Respond to Customer Inquiries: Answer customer queries via phone, email, or the Customer Service Database in a professional and timely manner. Resolving Issues: Utilize physical stock checks and system tools to validate customer issues, troubleshoot problems, and provide resolution based on findings. Inventory Management: Assist in managing inventory levels, conducting stock checks, and correcting inventory records as needed. Safety Compliance: Adhere to the Safety Policy and Guidelines to ensure a safe warehouse working environment. Process Knowledge: Develop a good understanding of the warehouses processes and inventory in order to provide accurate feedback to customer inquiries. Customer Communication: Provide communication with the customer regarding status on orders, delivery inquiries, and issue resolution. Delivery: Utilize designated vehicles to deliver product to customers as needed based upon customer issue resolution. Warehouse Communication: Effectively communicate with other departments within the warehouse to expedite processes and resolve customer issues effectively. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $27k-34k yearly est. Easy Apply 60d+ ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Wichita, KS?

The average customer care representative in Wichita, KS earns between $25,000 and $39,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Wichita, KS

$31,000

What are the biggest employers of Customer Care Representatives in Wichita, KS?

The biggest employers of Customer Care Representatives in Wichita, KS are:
  1. Equity Bancshares
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