Customer care representative jobs in Wisconsin - 2,072 jobs
Healthcare Bilingual Care Coordinator
Lutheran Social Services of Wi & Upper Mi 3.7
Customer care representative job in Hartland, WI
Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
Waukesha County, WI
Full-Time | M-F, First Shift | Remote Flexibility
$24.70/hour for Spanish Bilingual + $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services.
What You'll Do
Assess children's functional abilities using approved tools
Develop and implement individualized service plans with families and providers
Facilitate team meetings and coordinate services based on family-centered goals
Maintain accurate documentation and meet all regulatory timelines
Collaborate with internal teams and external agencies to support families
Testify in legal proceedings when required
Communicate clearly with families, providers, and team members
Participate in staff development, training, and supervision
Perks & Benefits
Medical, Dental & Vision Insurance
Flex Spending (Health & Dependent Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Contribution
Employee Assistance Program
Service Awards & Recognition
Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
Qualifications
Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
Minimum 1 year of experience working with children with disabilities
Fluency in Spanish required
Proficient in computer systems and electronic health records
Strong interpersonal and organizational skills
Valid driver's license and reliable transportation (MVR check required)
Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
$24.7 hourly 1d ago
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Customer Service Representative
Weather Shield Windows and Doors 4.3
Customer care representative job in Medford, WI
Weather Shield, now a part of the Pella Family of Brands, is seeking a Customer Service Representative. This role is to provide the best customer service for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have. This is a fulltime onsite position that reports to the Medford, WI office. Hours are generally 8am - 5pm central time, with rotational coverage of 7am shift and 6pm shift.
This is a welcoming team that is ready to provide training. This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responding to phone calls from customers and be a proactive voice of the company to them.
Identify and enter no-charge orders, credit memos and returns.
Research and resolve problems regarding orders.
Assist sales reps with product and procedural issues.
Respond to customer inquiries in a timely manner.
Follow up on orders that need attention.
Assist customers in learning our systems and using our tools.
Work with customers to fulfill their window and door buying needs.
Suggest additional products/options where appropriate.
Train and provide guidance to new team members to enhance customer service.
Suggest improvements to systems and procedures.
Help to implement changes that improve quality and efficiency.
Test new and updated programs.
Perform other job-related duties as necessary to fulfill responsibilities of the position.
Process Job Site service requests.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Excellent verbal and written communication skills, good reasoning skills and attention to detail
Ability to prioritize and organize work, analyze problems, offer suggestions and question inconsistencies.
Must be organized and have a friendly, courteous, helpful and positive attitude.
EDUCATION: High school diploma or equivalent preferred.
EXPERIENCE: Varying levels accepted.
COMPUTER SKILLS: Keyboarding skills, familiarity with general business applications.
PHYSICAL DEMANDS: Ability to sit for extended periods of time. Physical activities required are finger dexterity necessary to operate equipment used in the position, talking, seeing and hearing. Walking, sitting, bending/stooping, pushing/pulling and minimal unassisted lifting (up to 20 pounds) associated with the job duties is required.
EMPLOYEE ACKNOWLEDGEMENT:
This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
$34k-39k yearly est. 3d ago
Customs Specialist
ABB Ltd. 4.6
Customer care representative job in New Berlin, WI
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Trade and Logistics Manager
In this role, you will have the opportunity to be responsible for local import/export operations. Each day, you will supervise performance of customs brokers. You will also showcase your expertise by ensuring smooth execution of operational trade and customs activities within a local unit, including relevant documentation and compliance with regulations.
The work model for the role is: Hybrid; New Berlin, WI
This role is contributing to the Motion Drive Products Division.
Your role and responsibilities:
* Classify products using HTS codes, ECCN, and ECN with precision for motors, drives, generators, and related Motion products
* Develop and implement classification processes within global product groups
* Prepare and submit import/export documentation in compliance with established procedures
* Ensure adherence to U.S. Customs, USMCA, CTPAT, and other government regulations by monitoring requirements and updates
* Stay updated on export control and customs regulations through internal and external training
* Monitor critical regulatory developments and assess impact on Motion products
* Educate internal stakeholders on customs and trade compliance practices to build organizational awareness
* Act as subject matter expert and role model within the organization
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role
* Bachelor's degree in International Business, Supply Chain, Engineering, or related field (equivalent experience considered)
* 3-7 years of experience in customs compliance, product classification, and import/export operations
* Strong understanding of international trade regulations, Incoterms, and customs auditing practices
* Experience with technical product analysis for classification purposes; Experience presenting compliance reports and mitigation strategies to executive leadership
* Proficiency in Microsoft Office applications; Proficiency in SAP GTS (Global Trade Services) or similar ERP systems; Experience using CROSS, ACE, or AES tools
* Experience with electrical/mechanical products, industrial automation, or power equipment; Technical aptitude to understand electromechanical products (motors, drives, generators)
* U.S. Customs Broker License preferred or Certified Customs Specialist (CCS) designation required
* Travel up to 15%
* Candidates must already have a work authorization that would permit them to work for ABB in the US.
What's in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
Go to my BenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
* Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
* Choice between two dental plan options: Core and Core Plus
* Vision benefit
* Company paid life insurance (2X base pay)
* Company paid AD&D (1X base pay)
* Voluntary life and AD&D - 100% employee paid up to maximums
* Short Term Disability - up to 26 weeks - Company paid
* Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
* Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
* Parental Leave - up to 6 weeks
* Employee Assistance Program
* Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
* Employee discount program
Retirement
* 401k Savings Plan with Company Contributions
* Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
More about us
ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
$60k-77k yearly est. 1d ago
Customs Entry Specialist
Ashley Furniture 4.1
Customer care representative job in Arcadia, WI
The Customs Entry Specialist will coordinate, process and monitor U.S. Importer Security Filings and U.S. Customs entry for internationally purchased goods. This position is responsible for the preparation and submission of required documentation within the established timeframe while ensuring compliance with U.S. Customs and Border Protection (CBP) and other applicable government agencies.
Essential Functions
Prepare, process, and submit customs clearance entries for ocean container shipments. Ensure entries are entered and coded properly for any special requirements such as Generalized System of Preference (GSP), Anti-Dumping Duty (ADD), Countervailing Duty (CVD) or quota/visa requirements, 301 Tariffs, etc.
Maintain, organize, and complete the entry processes in accordance with established deadlines, request missing information when necessary
Ensure timely and accurate Importer Security Filings (ISFs); Research ISF's filed late
Prepare and submit documentation to Customs and Border protection when required; adhere to established deadlines to obtain timely release of cargo
Monitor duty and fee statements received from CBP; verify accuracy, research, and resolve any discrepancies/issues that are encountered. Approve and pay duties and fees statements within established guidelines and maintain records of payments made
Monitor cargo release messages from CBP. Prepare additional documents for CBP and/or coordinate delivery and pick up of container from exam site when required; assist in expediting container release. Notify the Inbound Freight Team when containers are not available due to issues with customs release or examinations to ensure system is updated with accurate delivery date information
Monitor railroad border crossing containers to ensure all necessary information is on file, no containers are on hold and are accurate; troubleshoot and resolve issues as they arise
Process and approve payment for miscellaneous billing, such as examinations, x-ray, and trucking charges. Scan, index and commit miscellaneous documentation into electronic retention system
Establish and maintain effective communication, coordination and working relations with Customs and Border Protection representatives
Maintain and retain international correspondence in accordance with established U.S. Customs requirements
Collect and update information in accordance with team key process measures
Assist with the maintenance of standard operating procedures for the Customs Entry Team, make recommendations for changes and implement upon Manager's approval
Determine areas in need of improvement, make recommendations and assist with creating, implementing, and monitoring process improvement changes
Stay current with customs rules and regulations; communicate relevant findings to management
Troubleshoot and analyze best course of action in the event shipments require exportation, destruction, manipulation, or any other direction given by US Customs. Facilitate and organize working with necessary external business providers to execute request
Demonstrate the Company's Core and Growth Values in the performance of all job functions
$32k-38k yearly est. 2d ago
Customer Service Representative
Caliber Collision Repair Services 3.7
Customer care representative job in Middleton, WI
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
$29k-37k yearly est. 1d ago
Customer Service - Customer Service Representative
Amsoil, Inc. 4.3
Customer care representative job in Superior, WI
AMSOIL INC. has an exciting opportunity as Customer Service Representative. As a Customer Service Representative, you will provide outstanding, friendly customer service while accurately and efficiently handling customer inquiries. This position reports in-office to the AMSOIL center in Superior, Wisconsin.
Core Responsibilities:
Provide outstanding customer service over the phone, online chat, and through email
Accurately enter customer orders over the phone into online management system
Provide pricing information to customers as well as inform customers of new products and make suggestions
Work with distribution centers to document and resolve issues where customers receive damaged product or orders with missing or incorrect products
Contact customers to proactively renew expiring accounts, conduct recent order surveys, notify of product recalls, update contact information, and other customer service initiatives
Coordinate various administrative tasks between calls such as establishing new customer accounts, processing internet transactions, and reviewing and qualifying account applications
Position Requirements:
High School diploma or equivalent
Minimum of 1 year of customer service experience
Strong public relations and customer service skills
Ability to communicate effectively, courteously, and professionally
Strong skills in operating a computer with proficiency in Microsoft Office Suite
Ability to multi-task and demonstrate attention to detail while coordinating tasks between calls
Must be able to sit at a desk and work at a computer for long hours
Available 40 hours/week, Monday - Friday between the hours of 7 a.m. - 7 p.m.
Preferred Qualifications:
Experience working in a call center environment
Other Details:
Pay Type - Hourly
Starting Pay - $18.00/hour
Benefits:
Paid time off and paid holidays each year
Employee bonus program
401(k) with company match
Paid life, short-term disability, and long-term disability insurance
Competitive health benefits
Health savings account (HSA) and flexible spending account (FSA) options
Affordable group dental, vision, critical illness, and accident insurance
Employee discount on product
Corporate gym membership
If you have any questions or need assistance with the application process, please email: *************************
Equal Opportunity Employer/Veterans/Disabled
AMSOIL is an Equal Employment Opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, physical or mental disability, medical condition, veteran status or any other factor determined to be unlawful by federal, state or local statutes.
$18 hourly 2d ago
Customer Service Specialist
4Front Engineered Solutions 4.0
Customer care representative job in Muskego, WI
Do you thrive in an environment where you can provide a personalized service experience, where growth and problem solving are rewarded? Are you driven by increasing sales while maximizing customer satisfaction with finding the right product? Come join the 4Front team and excel in product management, and customer engagement.
What can you expect to do?
Customer Sales Processing
Enter and process orders with product, pricing, scheduling, shipping dates within ERP.
Partner with manufacturing and shipping departments with any changes.
Maintain all open and closed sales files.
Distributor Sales Processing
Review incoming orders and problem solve any issues with each order.
Maintain entry and invoicing for all sales orders.
Be the contact for distributor inquiries that correspond with order entries.
Sales Support
Assist managers and coordinating departments with customer facing issues.
Work with Sales, Operations, Engineering about date management, special requests, freight, etc.
Assist with continuous improvement projects including lean and kaizen events.
What's needed for success?
Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in
Business Administration is desirable.
2-4 years of experience in customer service working directly with customers, salespeople, or distributors.
Experience using iPhone and iPad is a plus.
Computer Skills: Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases,
and automated systems to accomplish work.
Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred.
Experience using manufacturing ERP software, JD Edwards, preferred.
Why 4Front?
Generous PTO program
11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days)
Company sponsored benefits include:
Employer contribution to Health Savings Account, up to $1000
Life insurance
STD/LTD/AD&D
Reimbursement for PPE, including safety shoes and prescription safety glasses
UHC Employee Assistance Program
All coverage begins on Day 1 of employment!
$27k-34k yearly est. 1d ago
Customer Service Representative
Strike Up Inc.
Customer care representative job in Madison, WI
Job Title: Customer Service Representative
Job Type: Full Time
About Us
Strike Up! As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it.
Job Summary
As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
• Engage with customers face to face providing friendly support
• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
• Handle inquiries related to pricing and general information
• Achieve individual and team sales targets through excellent service and persuasive communication
• Maintain up-to-date knowledge of our client's products and services
Qualifications
1-3 years of experience in customer service, event coordination, or hospitality
Excellent verbal and written communication skills
Strong problem-solving skills and the ability to stay calm under pressure
High attention to detail and exceptional organizational skills
Positive, team-oriented attitude with a passion for creating memorable experiences
What We Offer
Competitive salary and benefits package
Opportunity to travel to live events (as applicable)
Fun, collaborative, and creative work environment
Clear growth path in the customer experience and events space
Exposure to exciting high-profile brands
How to Apply
We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.
$29k-38k yearly est. 3d ago
Medical Customer Service
Biolife 4.0
Customer care representative job in Appleton, WI
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today.
What We Offer:
Comprehensive benefits starting on Day 1 - because your well-being matters
On-demand pay - access a portion of your earned wages before payday
Debt-free education opportunities - earn your degree or certifications with no out-of-pocket costs
Paid training - we'll set you up for success from day one
Career growth and advancement opportunities - build your future here!
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
You will screen new and repeat donors and take and record donor vital signs and finger stick results.
You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
High school diploma or equivalent
Ability to walk and/or stand for the entire work shift
Will work evenings, weekends, and holidays
Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
Fine motor coordination, depth perception, and ability to hear equipment from a distance
Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - WI - Appleton - Eisenhower Dr
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - WI - Appleton - Eisenhower Dr
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
$16 hourly 2d ago
Client Service Representative
Bestpass 4.3
Customer care representative job in Madison, WI
We Speak Safety and Efficiency:
In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand.
Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Our connected suite provides real-time insights and control, enabling customers to maximize efficiency, reduce risk, and save money.
With technology that unifies safety, compliance, toll management, weigh station bypass, and more, Fleetworthy empowers organizations to perform at their best. We simplify operations to ensure every vehicle and driver is not just compliant, but beyond compliant. Supporting millions of drivers and vehicles, Fleetworthy is leading a new era in road safety and fleet technology.
At Fleetworthy, you're in the driver's seat!
Under general supervision, provide excellent service to the organization's customers by staying on top of compliance standards and regulations and keeping carriers up to date and compliant through daily data validation, quality control, addressing and resolving inquires, and problem solving to reach the best possible outcome keeping both customer satisfaction and organization in mind.
Job Duties
Responds in a timely manner to all communications from assigned clients.
Maintains a positive and reliable relationship with their assigned clients.
Addresses and resolves customers inquires, problems and complaints regarding products and services. Works with the appropriate team members and management on effective resolutions.
Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed regarding operating platforms.
Stays apprised of regulations and internal procedures, works with team members and management to provide the optimal and accurate service possible.
Maintains confidentiality on all personally identifiable information (PII) and related matters. Follows appropriate policies and communication channels to maintain privacy.
Communicates and shares job knowledge to others, contributes to a positive team dynamic and inter-departmental success.
Performs other duties as assigned or requested based on skill set.
Maintains a consistent schedule/presence both with availability for clients and in participating in team or company activities.
Experience
High School diploma with one year of customer service experience preferred.
Excellent customer service, communication (verbal and written), and collaboration skills, along with being friendly, personable and results oriented.
Ability to exercise independent judgement with respect to matters of significance.
Must be able to multi-task and be comfortable working with a variety of personalities including clients and co-workers.
Knowledge with Microsoft Office suite including Outlook 365, Word, and Excel.
Ability to learn, understand and utilize the company and department systems.
Openness to various processes and procedures, changing regulations and fluctuating expectations depending on element of task required.
Ability to sit at desk for extended periods of time, proficient typing skills, engaging with virtual screen as primary function of daily work.
Work Location
* In office. This is not a remote position.
What's in it for you?
An amazing benefits package so you can rest assured your needs are taken care of.
Paid time off so you can have time to relax and experience a healthy work-life balance.
Monday to Friday schedule with regular hours.
What Drives Us to Work Every Day:
We pride ourselves on making a difference, for our employees, clients, and their businesses.
We accept team members for who they are and what they bring to the table.
We are proud to build all our relationships based on transparency and trust.
We are a team of energetic and curious individuals passionate about the work we do every day!
Our Core Values - We are 1TEAM
People 1st - People 1st! We win as a team by collaborating, having each other's backs, and bringing out the best in each other. We always treat others as they would like to be treated.
Trust - We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity.
Every Trip Matters - Because every trip that our customers take is important to them, it's important to us. Whether it is a load being hauled across the country or a service vehicle traveling on a toll road, our customers count on us to deliver the right expertise, software, and data to make every trip safe, efficient, and productive.
Always Innovating - We solve for the customer and focus on outcomes. We are nimble in our approach. When we fail, we fail fast and learn from it. We are here to disrupt, not to fit in.
Mindset - We are committed to a growth mindset. Our efforts and attitudes are what determine our abilities. We embrace good criticism. We seek new challenges. We never stop learning.
About Bestpass: Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all sizes. Bestpass saves fleets time and money by consolidating payments and providing insight into cost per vehicle. Bestpass, founded in 2001, covers 100% of major toll roads across the U.S., supports more than 30,000 customers, and processes over $1.5 billion in toll transactions annually. Bestpass offers a range of toll coverage options for owner-operators, regional fleets, and national fleets, as well as customized solutions for specific needs.
About Fleetworthy Solutions: Fleetworthy Solutions, Inc. provides DOT safety and regulatory compliance services to commercial fleets that take them Beyond Compliant. Fleetworthy combines exceptional client service, advanced technologies, and more than 40 years of transportation industry expertise to make sure that drivers and assets are truly fleetworthy. The company helps private fleets, for-hire carriers and third-party logistics companies of all sizes surpass compliance of federal, state, and local regulations and streamline processes to reduce costs and mitigate risks.
Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations
$30k-47k yearly est. 2d ago
Part Time Customer Service Associate (Restaurant)
Taco Bell-Suamico 4.2
Customer care representative job in Suamico, WI
Taco Bell -Suamico is looking for a full time or part time crew member to join our team in Suamico, WI. As a Taco Bell -Suamico crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell -Suamico -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell -Suamico. Apply now!
$26k-33k yearly est. 1d ago
Customer Service Specialist [Manufacturing]
PPC Flex
Customer care representative job in Pewaukee, WI
The Customer Service Representative is responsible for providing best in class customer service for a portfolio of assigned customers for our Healthcare & Specialty Division. We're seeking a Customer Service Representative who thrives in a dynamic, fast-paced environment and takes pride in delivering
In this role, you'll act as a key liaison between customers and our sales, production, and shipping teams, ensuring orders are accurate, timely, and aligned with customer expectations. If you're a proactive problem-solver who enjoys building relationships, maintaining strong attention to detail, and driving continuous improvements in customer satisfaction, we'd love to have you on our team.
Essential Accountabilities:
Champion the customer experience by proactively managing orders from placement to delivery, using a customer-centric approach
Collaborate cross-functionally with internal teams (sales, production, shipping, etc) to ensure seamless communication and order fulfillment
Leverage modern digital tools (email, Microsoft Excel, CRM systems, and order processing platforms) to receive, process, and track customer orders efficiently
Create and maintain accurate customer records, including open order reports, order revisions, artwork approvals, and shipping requests
Work in partnership with sales and operations teams to understand customer provided forecasts and how to better provide attention to meet these demands
Escalate internal systematic/process concerns until final solution/resolution is provided to customer
Identify and upsell opportunities by recommending new or complementary products to meet customer needs
Maintain compliance with all company policies while ensuring exceptional attention to detail in every interaction
KEY CHARACTERISTICS & ABILITIES:
Exceptional interpersonal and communication skills including strong verbal, written, and public relations skills
Passionate about exceeding customer expectations
Values teamwork and supports a team environment
Desire to continually learn and improve skill set
Skilled in deescalating situations both over the phone and in writing (email)
Ability to maintain professional and helpful attitude in high-tension or stressful situations
Assertiveness in pursuing resolution to issues
Ability to build trust by providing information to in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas
Must have high attention to detail and accurate data entry
Must be able to manage multiple work items at one time with a high sense of urgency
Must have strong problem solving and organization skills
Shares learning with peers
Minimum Qualifications:
5+ years of experience as a Customer Service Representative at a manufacturing organization. Associate degree or bachelor's degree preferred.
Required Skills:
Tech-savvy: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/order management tools
Relationship-builder: Exceptional interpersonal and communication skills, with a focus on maintaining positive, professional relationships
Detail-oriented and organized: Ability to prioritize tasks, manage time effectively, and maintain a high degree of accuracy
Bilingual in Spanish is a plus but not required
Ability to think critically, adapt to changing priorities, and resolve issues effectively
$28k-36k yearly est. 2d ago
Customer Service Representative
Americold Logistics, LLC 4.7
Customer care representative job in Jefferson, WI
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
$29k-37k yearly est. 5d ago
Bilingual (Spanish/English) Customer Care Representative
Associated Bank-Corp 4.6
Customer care representative job in Hales Corners, WI
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.
Role Summary
As a CustomerCareRepresentative, you'll be the friendly, knowledgeable voice our customers rely on. You'll resolve questions, troubleshoot issues, and provide financial guidance with empathy and professionalism. This role offers opportunities to develop customer service expertise, grow within the organization, and contribute to a team that values excellence and collaboration.
Key Accountabilities
Respond to customer inquiries via phone and email, providing prompt, courteous, and accurate service.
Troubleshoot and resolve complex account or technical issues using available tools and resources.
Promote Associated Bank products and services that meet customers' needs.
Mentor and train new team members to ensure consistent, high-quality service delivery.
Demonstrate professionalism and care in every customer interaction to strengthen relationships and loyalty.
Collaborate with colleagues across teams to improve processes and customer experiences.
Uphold compliance with all bank policies, procedures, and regulations.
Education & Experience
Required:
High school diploma or equivalent.
Less than 2 years of customer service experience in banking, retail, food service, insurance, telemarketing, or sales.
Preferred:
Bilingual English/Spanish proficiency (eligible for competitive language differential).
Why You'll Love Working Here
Enjoy every Sunday off, fun on-site activities, and even a $50 bonus for working Saturdays. You'll have opportunities to grow your skills, mentor others, and advance your career in a collaborative environment that celebrates success. Join a team that values people first - where your work truly makes a difference.
Apply today to start building your future with Associated Bank!
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more.
Personal banking, loan, investmentand insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community on Facebook,LinkedInandX.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application, interview and hiring process. Please you need an accommodation at any time during the process.
Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.
Associated Bank is Pay Transparencycompliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.
$17.00 - $26.14 per hour
$17-26.1 hourly 3d ago
Customer Service Specialist
City of Waukesha
Customer care representative job in Waukesha, WI
This position performs receptionist and administrative duties for the Department Director, supervisors, and managers, and provides customer service to visitors and patrons of the Department. Schedule: 8:00am - 4:30pm, occasional nights and weekends required
Starting hourly rate: $22.3453 hourly ($46,478.29 annually)
Initial interviews: February 2nd and 3rd
Start date: TBD
Explore the City's benefits here: City of Waukesha Benefit Guide
Essential Job Functions: The job functions listed herein are neither exclusive nor exhaustive, but are intended to be illustrative of the types of tasks the employee will most likely be expected to perform on a regular basis. The employee may be asked to perform different or additional tasks than the ones listed here, as the needs of the employer and/or the requirements of the position change.
1. Performs receptionist duties; answers telephones and provides information or routes calls; greets visitors in person and responds to inquiries or directs to appropriate individual; responds as appropriate to email inquiries.
2. Provides effective and courteous customer service both over the phone and in-person; gives information regarding programs, classes, events, and rentals; when assigned to the SRC, shows rental rooms within SRC
3. Processes incoming and outgoing mail.
4. Processes refunds, credits and payment plans; posts payments and refunds to accounts; maintains accurate records.
5. Balances cash drawer on a daily basis.
6. Initiates routine correspondence, forms and reports in accordance with established Department procedures.
7. Provides general administrative support and feedback to supervisors and managers.
8. Provides support for all sports programs; creates rosters; communicates with coaches and managers; orders T-shirts; updates and maintains team sideline website; creates online schedules and tournament brackets enters updates on rainouts, scores, standings, etc.
9. Provides support for the Before/Afterschool Program Manager, school staff and parents as needed; maintains and updates student files.
10. Maintains files of correspondence, forms, records, reports, manuals, confidential information and other materials in accordance with established Department procedures.
11. Assists in developing administrative policies and procedures.
12. Assists with Recording and maintaining PRF Board minutes and historical records.
13. Assists with updating and maintaining Department website and social media.
14. Attends meetings and training sessions as required.
15. Provides assistance with Department financial record keeping.
16. May assist with processing accounts payables and seasonal payroll.
17. Creates and maintains databases (recreation and asset management software).
18. Develops software tutorials and provides technical support to staff.
19. Maintains office equipment; schedules repairs and maintenance as needed; troubleshoots operating issues; orders supplies.
20. Creates marketing materials, databases and documents and assists with Seasonal Activity Guide.
21. Conducts editorial proof reading for Department.
22. Issues work permits for minors.
23. Enters and submits course records through American Red Cross.
24. Opens and closes office; assists custodial staff in ensuring general safety, cleanliness and appearance of buildings; performs custodial services when necessary.
25. Assists with room setup for classes and programs; assists with storage and location of equipment in the building.
26. Ensures safety of patrons by observing safety practices and enforcing established safety procedures, responding to emergencies and documenting accidents.
27. Provides effective and efficient customer services and promotes and maintains responsive community relations.
Graduation from high school plus at least 1 year of technical training at a technical or business school, supplemented by at least 1 year of clerical or administrative experience in an office setting; or any equivalent combination of training and experience which provides the following knowledge, ability and skills:
Knowledge of
*Operating systems at SRC (fire, alarm, heating/cooling and lighting).
*The use and operation of standard office equipment, including computers and relevant software programs.
*Business English (grammar, tone, spelling and punctuation).
*General office practices and procedures.
Ability to
*Understand, follow and carry out instructions.
*Establish and maintain effective working relationships with supervisors, coworkers, residents and the general public.
*Work independently, multi-task, prioritize workload and meet established deadlines.
*Deal tactfully and courteously with the public
*Maintain confidential information.
*Maintains records and filing systems.
Skill in
*Oral and written communications.
*Organization and attention to detail.
*Public relations.
Necessary Special Requirements
CPR/AED and First Aid Certified; ability to pass criminal.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Work is performed mostly in an office setting; hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision, prolonged visual concentration and the ability to adjust focus.
*While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear; use hands and fingers to handle, feel, or operate objects, tools, or controls and reach with hands and arms.
*The employee is occasionally required to climb or balance; bend, stoop, kneel, crouch, or crawl.
*The employee must occasionally lift and/or move up to 50 pounds.
The City of Waukesha is an Equal Opportunity Employer
It is not typical for someone to be hired at or near the top of the salary range. The specific compensation offered to a candidate is reviewed and based off a variety of factors including skills, qualifications, experience, certifications, and internal equity.
Internal City applicants: please review HR Policy F2 Salary Plan and Administration regarding promotions/transfers.
$46.5k yearly 3d ago
Customer Service Representative
Graff 3.6
Customer care representative job in Oak Creek, WI
GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products.
We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service.
The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position.
Key Duties and Job Responsibilities:
Provide superior customer service to both internal and external customers via phone and email.
Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
Prepare, review, process and accurately enter a high volume of sales orders.
Support field sales staff including Regional Managers and Manufacturer's Sales Reps.
Administrative support activities, as needed, including issuing product returns and credits and special projects.
Provide applicable basic technical support regarding product and application questions.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
A strong customer focus and approach with outstanding customer service skills.
The ability to multi-task and time management skills in a fast-paced environment.
Detail orientation and accuracy in the administration of customer accounts and data.
Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry.
Interpersonal skills to relate to customers and address their concerns diplomatically.
Exceptional follow-up and organizational practices to best serve customers' needs.
Education and Work Experienced Desired:
Bachelor's degree or equivalent related combination of professional experience and education/training desired.
Three years of professional customer service experience in a manufacturing or distribution setting is required
GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match.
If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role.
Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
$29k-37k yearly est. 2d ago
Customer Service Representative
Spectrum Staffing Services/Hrstaffers Inc.
Customer care representative job in Elm Grove, WI
This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration.
RESPONSIBILITIES
Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions.
Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems.
Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups.
Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions.
Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations.
Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records.
Receive, unpack, sort, and identify incoming customer tools and materials for processing.
Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed.
Provide administrative and operational support to leadership to ensure daily production and customer service goals are met.
Develop and maintain working knowledge of products, services, and reconditioning capabilities.
QUALIFICATIONS
Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred.
Strong communication skills with the ability to professionally interact with customers and internal teams.
High attention to detail and accuracy when managing orders, documentation, and system data.
Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment.
Proficiency with basic computer systems and order management or ERP platforms is a plus.
BENEFITS
Full-time, day-shift schedule providing work-life balance.
Opportunity to gain experience in manufacturing operations and production coordination.
Collaborative team environment with exposure to multiple departments.
Stable role within an established organization offering long-term growth potential.
Hands-on involvement in processes that directly impact customer satisfaction and operational success.
$29k-38k yearly est. 5d ago
Technical Service Representative
Condair USA/Ca
Customer care representative job in Racine, WI
Purpose of Role
Under the direction of the Manager, the Technical Support position responds to agent's inquiries and performs a variety of technical duties relating to the Technical Services Department.
Key Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty to a competent level. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Provide technical support for Condair products and services ensuring that all Condair equipment functions correctly and to the satisfaction of the customer. Service support/troubleshooting is provided over the phone, via e-mail, and Video conferencing.
Identify and resolve technical issues related to BMS and Controls offered by Condair.
Occasional travel to sites for installation and providing service for Condair products.
Look at all aspects of any situation, be it from the customers' point of view or the agents' while, at the same time, representing the Company and its best interests.
Provide product information to customers, agents, OEM and house accounts, design engineers, and Condair staff.
Co-ordinate with Marketing and Sales, Engineering, Production, Purchasing, and Testing regarding specials and irregular orders.
Travel approximately 20% of the time. A valid driver's license and passport is required. Must be able to travel within Canada and the US unrestricted.
Reasonable working knowledge of MS Word, Excel, and Outlook. Experience using database software; SAP experience and exposure to BMS is considered an asset.
Adhere to Condair's Quality Assurance and Health and Safety systems.
Prepare and deliver technical training plans and materials for agents.
Conduct technical training sessions.
Submit all necessary reports and documentation, including but not limited to service reports and reports communicating end users' concerns.
Other duties as assigned by Management.
Professional Skills, Qualifications, and Competencies
Education and Experience: Minimum of 3 years' experience within the mechanical industry. Experience with humidifiers, dehumidifiers, etc. Technician's diploma or study in Building Automation System Operation or Electrical Engineering Technologist.
Language Skills: Fluent in English (reading, writing, spoken) required. Can communicate clearly and professionally in writing, in person and over the phone; use language appropriately in variable situations. Demonstrates ability to communicate technically, in writing and verbally.
Ability to Reason: The ability to remain calm and focused under stress, providing technical support over the phone. Tact, courtesy, initiative, and the ability to work efficiently and accurately in an environment of frequent interruptions.
Computer Skills: Intermediate working knowledge of MS Suite, Word, Excel, Outlook, and SharePoint. SAP experience an asset.
Certificates/Licenses: Valid and up to date passport, and ability to travel within North America and internationally is required.
Personal Characteristics
Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to other's views. Gives and welcomes feedback. Offers to help others to achieve common goals.
Drive: Exhibits a drive to do all work required to achieve success. Aims to do the right thing without being told. Works well independently and is self-motivated.
Ethics: Works with integrity and strong morals/ethics.
Professionalism: Approaches others in a tactful manner. Reacts well under pressure and follows through on commitments. Treats others with respect and consideration regardless of their position. Accepts responsibility for own actions and asks for help when needed.
Safety: Observes safety and security procedures. Uses equipment and materials properly and as instructed.
Dependability: Is consistently at work and on time and completes work in a timely manner. Able to deal with change, delays, and unexpected events.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
While performing the duties of the job, the employee is required to:
Primary:
Sitting/Standing at a workstation.
Computer work, data entry.
Listening - use of ear/head mounted phone receiver.
Talking in person and over the phone.
Utilizing production floor for training or research.
Occasional:
Kneeling, reaching, lifting up to 40lbs, stooping, and climbing ladders when working on units for the purpose of troubleshooting, testing, training, and learning.
Exposure to weather, heat/cold, wet/humid.
Heights, small spaces.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the job duties, the employee is regularly exposed to:
A regulated indoor climate.
Benefits/Perks
Condair is pleased to provide the following benefits to all full-time employees (subject to change):
Medical benefits
Dental benefits
Vision benefits
Short-term disability insurance
Long-term disability insurance
Life insurance/AD&D
Flexible healthcare spending account
401K
Free snacks and beverages
Paid vacation
Paid sick leave
Accommodation
We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Human Resources at ***************** or call ************ and ask to speak with Human Resources.
Acknowledgement
This job description reflects the immediate requirements of the post. As the duties of the post develop and requirements of the company change, the post holder will be required to carry out other duties.
About the Company
Condair Group, founded in 1948 and based in Switzerland is the global leader in humidification, dehumidification and evaporative cooling. Supported by science, we engineer individual, holistic solutions that customers can trust through the entire lifecycle. With optimal humidity, we increase productivity and create healthier built environments.
Condair Group has production sites in Europe, North America and China, its own sales and service organizations in 23 countries, and representatives in over
50 locatio
ns worldwide.
Our Vision: To create healthier built environments and increase productivity with the optimal humidity for a better life.
Our Mission: Driven by our customers' needs and supported by science, we engineer reliable, sustainable solutions.
Slogan:
Humidity for a better life.
Our Values:
We act on our vision
We are reliable
We are result-oriented
We empower our people
We improve human life
$35k-62k yearly est. 5d ago
Customer Support Agent I - Bilingual
First Mid Bank & Trust 4.0
Customer care representative job in Janesville, WI
Customer Support Agent I - Bilingual Location: Janesville, WI
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to:
Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customer service standards.
Service customers over the phone with accuracy and efficiency within policy guidelines.
Create a quality service experience by ensuring timely resolution and follow-up to customer needs.
Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity.
Adheres to all bank compliance, security and operational policies and procedures.
Performs changes to existing accounts as requested by the customer.
Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance.
Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to management.
Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies.
Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality.
Identifies and recommends products and/or services to best meet the needs of the customer.
Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc.
Complete other specified duties as assigned.
Qualifications Education:
High School Diploma/GED required.
Experience:
1+ year of customer service experience and/or previous experience working in a financial institution preferred.
Previous contact center experience preferred.
Skills:
Proficient in usage of Microsoft Office and computer application
Strong organizational and communication skills, both oral & written.
High level of interpersonal skills to interact with customers and potential customers in professional manner.
Ability to work additional hours or hours outside of the departmental operating hours as needed.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123
Pay Range: $18.00 - $19.62 per hour Apply for this Position
$18-19.6 hourly 3d ago
Circulation Services Rep (PT)
City of West Allis
Customer care representative job in West Allis, WI
Join Our Team at the West Allis Public Library!
Are you passionate about helping people and creating a welcoming environment? Do you thrive in a fast-paced, customer-focused role? If so, the City of West Allis is looking for YOU to join our team as a Circulation Services Representative at the West Allis Public Library!
As the first and last face our patrons see, you'll play a vital role in delivering exceptional service and ensuring every visitor has a positive experience. This is more than a job-it's an opportunity to make a difference in your community every day.
Why You'll Love This Role
You'll be the go-to person for patrons, helping them check out materials, navigate library services, and find solutions to their questions
You'll work in a collaborative, friendly environment where learning and growth are encouraged
You'll have the chance to make a real impact by connecting people with resources that enrich their lives
What You'll Do
Assist patrons with checkouts, returns, and account inquiries
Provide guidance on library services like scanning, faxing, and self-checkout
Create and update patron records, issue library cards, and handle cash transactions
Assist with shelving items and shelf-reading for accuracy
Organize and prepare materials for shelving and delivery
Help maintain the integrity of library collections by assessing and repairing items
Prepare and process new materials for library collections
What You'll Bring
High school diploma or equivalent
Recent paid customer service experience, including clerical and cash handling
Library-related work experience or coursework is a plus
Strong communication and problem-solving skills
Ability to work with diverse groups of people
Attention to detail and ability to follow established guidelines
Availability to work 12-20 hoursa week, including night and weekends
Why Work for the City of West Allis
Flexible part-time schedule
Paid training and professional development opportunities
Supportive team environment
Opportunity to make a positive impact in your community
Ready to join a team that values service, learning, and community?
Apply today and help us make the West Allis Public Library a welcoming space for all!
$30k-43k yearly est. 2d ago
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