Customer Care Specialist Jobs Near Me

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  • Customer Service/Sales

    The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.hourly Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.
    $27k-33k yearly est.29d ago
  • Center of Plate Specialist (Sales Exp & Bilingual Pref'd) - Northern VA & DC Area

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! The primary purpose of this position is to increase sales and penetration of the COP category by providing category expertise and selling both independently and jointly with Territory Managers (TMs) through the following: consultative services to aid customers through improved utilization of the category; sales force training; conducting product demonstrations to increase category and product knowledge. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for driving penetration and growth of assigned categories through consultative sales activities with targeted customers both independently and with Territory Managers. Provide product expertise and sales support for all aspects of the category including promotional opportunities, product information, suggested pricing, competitive information, and menu ideas prioritized for top penetration opportunities to achieve Division case growth objectives for category, as well as, realize Exclusive Brand (EB) conversion opportunities. Drive KPIs across category (including sales case growth, category penetration, EB penetration, and TM feedback) and competitive market pricing; work with TMs to refine product offering, order guides and potential pricing for new accounts. Support category specific product conversion activities, and new item sales opportunities based upon product margins, features and benefits. Assist TMs in opening new accounts with highest potential; accompany TMs on high potential accounts' visits to provide specific category expertise. Train TMs, focusing on top penetration priorities and utilizing hands-on product and printed materials during monthly sales meetings and one-on-one opportunities in the field; coach TMs during work withs. Develop and present selling and relevant training materials in conjunction with Category Management and Training functions. Demonstrate product use and/or menu applications at Market and Customer locations providing consulting expertise to customers on the key product considerations, product features/benefits and usage/preparation of the product. Assist in category growth by acquiring and providing marketing intelligence and customer feedback on product offerings, pricing, trends and innovations in the market; provide input into marketing / selling materials and events at the Market and assist Category Management with sourcing and inventory requirements. Promote and provide business solutions to top customers, passing potential leads to Business Solutions' team and facilitating a smooth transition. Answer (limited) product questions from the TMs via phone or email. Provide (limited) support to TMs in selling activities for non-prioritized opportunities. SUPERVISION None RELATIONSHIPS Internal: Category Management, Sales (TMs, DSMs, RSMs, VP Sales), Chef, Sr. Pricing Analyst External: Customers, Vendors QUALIFICATIONS Education/Training: High School diploma or equivalent required; Bachelor's degree preferred. Related Experience: 5 years experience in COP category; must possess deep, comprehensive product knowledge in COP; culinary training beneficial. Knowledge/Skills/Abilities: • Consultative selling skills preferred. • Possesses strong verbal and written communication skills, as well as solid interpersonal, presentation and training skills required. • Foodservice experience preferred, but not required. #LI-PL1 ***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
    $27k-41k yearly est.17d ago
  • Clinical Lab Support Rep/Phlebotomist (Day Shift - 8am - 4:30pm) $5K Sign On Bonus

    The Clinical Lab Support Rep will perform tasks in accordance with established policies and procedures as dictated by the specific section.
    $30k-38k yearly est.4d ago
  • Call Center Representative

    Requirements: Under the direct supervision of the Call Center Supervisor, the Call Center Representative (CSR) is responsible for providing high quality telephone contact and assistance for clients regarding Planned Parenthood of Metropolitan Washington, DC (PPMW) services, test results, payment options, insurances, hours, locations and other inquiries. Planned Parenthood of Metropolitan Washington, DC (PPMW) has been providing high-quality healthcare to women, men and teens in the Metropolitan Washington DC area for 80 years.
    $31k-36k yearly est.13d ago
  • Client Service Representative

    McLean Animal Hospital is a fast pace, AAHA accredited, seven doctor, small animal hospital in McLean, Va. We offer great benefits including: After 1 yr: Paid vacation, paid sick time, holiday pay, and 401K. McLean Animal Hospital is seeking full time morning and evening client service representatives.
    $16-17 hourly6d ago
  • Evaluation and Survey Specialist

    This position consults with and assists WVSOM colleagues in evaluation and survey methodologies. Supports other members of the Office of Educational Development with evaluation and assessment projects, as requested/assigned. Provides direction for curriculum evaluation and assessment, specifically for educational outcomes, educational evaluation methods, competencies tracking, and curriculum review processes.
    $46k-58k yearly est.20d ago
  • Customer Support Specialist

    The CSS acts as the administrative interface between the CSD and the Customer and is accountable for coordinating Customer Support Agreements and Contracts for the company. Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide.
    $34k-46k yearly est.6d ago
  • Theology Specialist

    Georgetown Preparatory School, located outside Washington, D.C. and founded in 1789, is an independent, Jesuit, college preparatory, residential and day school for young men in grades 9-12. Georgetown Preparatory School, the nation's oldest Jesuit high school, is currently seeking a full-time Theology teacher for the 2023-2024 academic year.
    $77k-103k yearly est.17d ago
  • Wire Transfer Specialist

    EagleBank is committed to being a workplace of inclusion, equity, respect, and acceptance. Throughout your EagleBank career, our commitment is to provide you with a variety of competitive benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. The Wire Transfer Specialist assists customers with transactions including domestic and international wire transfers status, requests, payments, rights and obligations associated with their transactions. EagleBank (NASDAQ - EGBN) was founded to meet the financial needs of local business owners in Maryland, Washington DC, and Northern Virginia. EagleBank is focused on being Flexible, Involved, Responsive, Strong, and Trusted.
    $74k-122k yearly est.4d ago
  • Spring into a New Career - Customer Service Representative

    Immediately Hiring Entry Level Positions! Perfect for New Grads! As a representative you will begin your career at entry level, learning the fundamentals of our internal programs and techniques. You will interact directly with the public by promoting our clients. ALL OF OUR AVAILABLE POSITIONS ARE ENTRY LEVEL! You don't have to have experience, we'll train you level by level on how we promote our clients! We take the time to develop and train the individual to handle any task and take initiative on any campaign. Trained, highly motivated, proactive representatives are invaluable to us.
    $28k-36k yearly est.6d ago
  • Customer Experience Specialist (No Telemarketing)

    Work for a fast-growing business with opportunity to grow your experience and knowledge of the business field and the specialized field of government contracts!Company DescriptionThe Office Group, Inc. is an experienced government contractor in Poquoson, Virginia, looking for a long term hire with room for growth and increased pay. Job DescriptionThe Office Group, Inc., an experienced office and industrial products dealer in Poquoson, VA, is looking to add an energetic and friendly customer service expert to our talented team of professionals. Company Description The Office Group, Inc. is an experienced government contractor in Poquoson, Virginia, looking for a long term hire with room for growth and increased pay. For 30+ years The Office Group has grown continuously in sales and profits to become the thriving business that it is today. The Office Group is a contract holder of the prestigious General Services Administration Federal Strategic Sourcing Initiative BPA which serves Federal government buyers from most departments and agencies, including the military.
    $29k-56k yearly est.23d ago
  • Client Service Representative Supervisor

    (Individuals with some veterinary or animal care experience preferred.) This position requires the ability to travel and work out of Leesburg, VA; Vienna, VA; and Gaithersburg, MD locations, and the schedule will include five 8-hour days per week. Veterinary Surgical Centers (VSC), a progressive, multi-location small animal surgery and rehabilitation practice in Northern Virginia, is seeking an experienced Client Service Representative (CSR) Supervisor to join its growing team. This will be a full-time position that will work out of our Vienna and Leesburg locations, as well as our brand-new Gaithersburg, MD location opening June 2023.
    $27k-44k yearly est.5d ago
  • Workday HCM Specialist

    Adventist Healthcare seeks to hire an experienced Workday HCM Specialist who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. As a Workday HCM Specialist you will: At Adventist HealthCare our job is to care for you.
    $25k-52k yearly est.8d ago
  • TMF Specialist

    Responsibilities: Responsible for TMF set-up, quality management, reports, and metrics, and TMF quality control/quality assurance. Accountable for overall TMF document quality and completion, including appropriate document filing and maintenance, cross-functional document coordination, and TMF tracking and reporting to internal and external clients. Ensures clinical trial documentation is consistent with eTMF specifications, ICH/GCP guidelines, regulatory requirements, and applicable SOPs. Ensures that all new and updated record information is entered accurately and maintained in accordance with TMF storage SOPs, processes, and data structure for inspection readiness. Ensures client requests for TMF retrieval, reproduction, and re-filing or requested records or electronic images (e.g., PDF, jpeg) are met in a timely manner. Assists with the development and maintenance of the company's digital records/TMF training materials, SOPs, and guidelines and may perform training of new and existing staff. Assists with inspection and audit ready activities. Maintains up-to-date knowledge of the TMF Reference Model, industry best practices, and regulatory requirements. Serves as the liaison between eTMF records management and internal and external clients. Ensures deadlines, commitments, and goals are met by monitoring projects' daily activities. Serves as SME for project staff on TMF-related questions; determines methods and procedures for new assignments and provides guidance or supervision of personnel and subcontractors, including the oversight of day-to-day activities. QC reviews and approves documents to ensure that all new and updated documents are accurately entered for inspection readiness. Coordinates retrieval of records requested by users and prepares closed studies for transfer to final destination within agreed timelines. Assists management with implementation of plans, cost proposals, and resource projections for records management projects. Ensures TMF is audit ready. Qualifications: Minimum B.A./B.S. degree in science/healthcare field required 1+ years of relevant clinical research and TMF experience at a biotechnology, pharmaceutical company or CRO. Previous experience working in eTMF system software, Veeva Vault, and/or Transperfect Trial Interactive TMF preferred. Fully proficient in MS Office. Understanding of clinical research concepts and processes. Strong knowledge of ICH-GCP guidelines and regulatory requirements related to clinical document management. Demonstrates knowledge of ICH, GCP, and other regulatory guidelines as applicable to the management of clinical documentation. Advises Project Team members on key TMF issues. Experience training, mentoring and coaching staff. Skills: Strong organizational skills with outstanding attention to detail and follow through. Effective communications skills with internal and external customers. Highly resourceful and adaptable to effectively support multiple competing demands and changing priorities while exhibiting the highest level of customer service. Proactive approaches to problem-solving with strong decision-making capabilities. Demonstrates analytical skills to identify solutions to technical problems of varying complexity. Ability to build and maintain positive relationships with management, project teams, peers, and subordinates. Ability to work in a fast-paced, deadline-oriented, rapidly changing, dynamic environment. Excellent written and verbal skills. Demonstrates strong planning and organizational skills.
    $53k-79k yearly est.6d ago
  • Customer Service Sales Advisor

    Make a Difference: As a result of current economic conditions, our clients are looking for viable alternatives to their current benefit programs and the demand for our products and services has never been higher! Our Advisors can make a real difference in people's lives. You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of innovative and affordable benefits and business services. Our trusted advisors planning can impact, and protect, families for generations. We pride ourselves on being a diverse and unified company who share our values of commitment and dedication with our clients. Career Benefits: Fast Track Career Advancement Based on Your Hard Work (less than 1 year) Industry Leading Compensation and Rewards Programs $53k - $106k First Year Income Potential Profit Sharing Program in the company you're helping to build Long Term Income Streams Monthly and Quarterly Bonuses (up to 16 bonuses per year) Extensive Product Portfolio - Multiple Product Lines State-Of-The-Art Training Platforms Annual Award Trips and Meetings (Incredible Locations) Coaching and Mentorship from Servant Leadership Relaxed Flexible Work Environment (we are fun and family) Next Level Training and Support: Our success depends on your success, that's why we have a super-responsive team of experts making sure every Advisor has everything they need to be at the top of their game. Real support means real leadership backing you up. You'll be armed with the tools and know how to best serve clients and take your career to the next level. In the classroom, online and in the field, our most accomplished sales professionals will teach you their most successful formulas and work strategies that directly lead to their successes. Customer Service Sales Advisor Essentials: High Personal Integrity and Character Excellent Verbal and Written Communication Skills Commitment to Excellence A Passion for Helping Other People Everyday Work Ethic, Self-Motivation, and a Desire to Succeed Coachable & Accountable Team Player Local Candidates Only
    $26k-33k yearly est.6d ago
  • Customer Service Rep-Self Storage Mgr

    Our Property Managers/ Customer Service Reps also enjoy Our Property Manager/ Customer Service position can be Public Storage has been leading the self-storage industry since 1972 and we are
    $16.5 hourly7d ago
  • Oracle ERP Cloud Report Specialist (HYBRID)

    The Client is seeking to acquire a Oracle ERP Cloud Report Specialist to support the modernization efforts of the Financial and Reporting systems within the District.
    $80k-111k yearly est.4d ago
  • Healthcare Hiring Specialist

    Job DescriptionExpressCare Urgent Care Centers is actively seeking a Healthcare Hiring Specialist to grow with our expanding company.
    $48k-82k yearly est.14d ago
  • CLE Specialist

    The Specialist will work closely with the Learning and Professional Development Director to administer CLE credits for all eligible programs. Works with Crowell & Moring attorneys and the Marketing Department to assess and fulfill needs for client CLE events. Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The CLE Specialist is responsible for the administration of the firm's Continuing Legal Education (CLE) program for all offices as well as client-facing CLE programs. Additionally, the Specialist will work in conjunction with the Marketing & Business Development department and attorneys throughout the firm to administer CLE credits for external client events.
    $67.2k-80k yearly4d ago
  • Member Service Representative

    Member Service Representatives answer inbound calls and assist members with general account questions through various channels including phone, chat, and email. This position is located in Winchester, VA, and will require candidates to be located locally to work and train on-site (can be a hybrid model once employees meet the attendance, performance, and work from home criteria).
    $25k-32k yearly est.1d ago

Learn More About Customer Care Specialist Jobs

Average Salary For a Customer Care Specialist

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Customer Care Specialist is $32,427 per year or $16 per hour. The highest paying Customer Care Specialist jobs have a salary over $39,000 per year while the lowest paying Customer Care Specialist jobs pay $26,000 per year

Updated March 29, 2023
Average Customer Care Specialist Salary
$32,427 yearly
$16 hourly

5 Common Career Paths For a Customer Care Specialist

Specialist

Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

Certified Nursing Assistant

A certified nursing assistant generally assists patients in their healthcare needs and medical procedures. They support patients in their daily activities by monitoring patients' temperature and food intake, ensuring the cleanliness of the patient's room, and keeping documentation of patients' conditions for reference of nurses and doctors. A certified nursing assistant should also communicate with patients' families and provide updates as often as needed. It is also important that a nursing assistant is patient and compassionate enough to attend to direct patient needs, which could get demanding or challenging at times.

Technical Support Specialist

A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.

Customer Care Advocate

A customer care advocate is responsible for monitoring customer transactions, ensuring the highest customer service satisfaction by timely responses and complaint resolution. Customer care advocates recommend strategic procedures and training programs necessary for handling customer support. They manage customer concerns and conduct interviews to identify customer preferences and build other business opportunities to build a good reputation for the organization. A customer care advocate must have excellent communication and organizational skills to promote customer advocacy and determine the best customer service practices.

Customer Support Specialist

A customer support specialist is responsible for assisting a customer's inquiries and concerns regarding the goods and services the organization offers. Customer support specialists handle customer issues and resolve them promptly, escalating high-level complaints to the immediate supervisors. A support specialist will also replace products or process payment refunds as needed. Their goal is to maintain the highest customer satisfaction and keep a good reputation for the company while driving revenues and increasing profitability. A customer support specialist must have outstanding communication skills, as well as the ability to multi-task to record customer complaint cases while providing resolution.

Illustrated Career Paths For a Customer Care Specialist