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Best states for a customer care technician
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Are you wondering which place in the United States is the best state for customer care technicians? Knowing how challenging it is to figure out where to start your career or where to move to advance your career, we decided to bring you a list of best states for customer care technician jobs.In order to help you decide which state is the best for customer care technicians, we ranked all 50 states and the District of Columbia from best to worst for customer care technician jobs.
To that end, we dove into our dataset of job and salary numbers to figure out which states have the best opportunities for customer care technicians. Alaska is the best state for customer care technicians, where the median salary is $48,026.If you are currently seeking employment as a customer care technician, you can find open job positions using Zippia's search tools.
10 best states for customer care technicians in 2025
1. Alaska
Total customer care technician jobs: 261 Average annual salary: $48,026 Lowest 10 percent earn: $42,000 Highest 10 percent earn: $53,000 Location Quotient: 1.112. Illinois
Total customer care technician jobs: 4,364 Average annual salary: $38,034 Lowest 10 percent earn: $29,000 Highest 10 percent earn: $48,000 Location Quotient: 1.33. Wyoming
Total customer care technician jobs: 173 Average annual salary: $39,802 Lowest 10 percent earn: $31,000 Highest 10 percent earn: $49,000 Location Quotient: 1.024. Montana
Total customer care technician jobs: 350 Average annual salary: $38,594 Lowest 10 percent earn: $31,000 Highest 10 percent earn: $47,000 Location Quotient: 1.075. Vermont
Total customer care technician jobs: 245 Average annual salary: $37,367 Lowest 10 percent earn: $29,000 Highest 10 percent earn: $46,000 Location Quotient: 1.136. Utah
Total customer care technician jobs: 920 Average annual salary: $38,541 Lowest 10 percent earn: $30,000 Highest 10 percent earn: $48,000 Location Quotient: 1.027. Washington
Total customer care technician jobs: 1,685 Average annual salary: $45,826 Lowest 10 percent earn: $36,000 Highest 10 percent earn: $56,000 Location Quotient: 0.828. Nevada
Total customer care technician jobs: 628 Average annual salary: $36,947 Lowest 10 percent earn: $28,000 Highest 10 percent earn: $47,000 Location Quotient: 1.069. Minnesota
Total customer care technician jobs: 1,919 Average annual salary: $37,094 Lowest 10 percent earn: $29,000 Highest 10 percent earn: $46,000 Location Quotient: 1.0210. Massachusetts
Total customer care technician jobs: 1,819 Average annual salary: $40,831 Lowest 10 percent earn: $31,000 Highest 10 percent earn: $52,000 Location Quotient: 0.7
Customer care technician jobsNear Columbus, OH
How Zippia determines the best states to be a customer care technician
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a customer care technician
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Alaska | $48,026 | $42,000 | 739,795 | 261 |
| 2 | Illinois | $38,034 | $29,000 | 12,802,023 | 4,364 |
| 3 | Wyoming | $39,802 | $31,000 | 579,315 | 173 |
| 4 | Montana | $38,594 | $31,000 | 1,050,493 | 350 |
| 5 | Vermont | $37,367 | $29,000 | 623,657 | 245 |
| 6 | Utah | $38,541 | $30,000 | 3,101,833 | 920 |
| 7 | Washington | $45,826 | $36,000 | 7,405,743 | 1,685 |
| 8 | Nevada | $36,947 | $28,000 | 2,998,039 | 628 |
| 9 | Minnesota | $37,094 | $29,000 | 5,576,606 | 1,919 |
| 10 | Massachusetts | $40,831 | $31,000 | 6,859,819 | 1,819 |
| 11 | District of Columbia | $45,814 | $35,000 | 693,972 | 314 |
| 12 | California | $42,769 | $33,000 | 39,536,653 | 6,457 |
| 13 | Indiana | $33,910 | $26,000 | 6,666,818 | 2,021 |
| 14 | Oklahoma | $34,917 | $27,000 | 3,930,864 | 865 |
| 15 | Wisconsin | $32,956 | $26,000 | 5,795,483 | 1,928 |
| 16 | New York | $37,985 | $28,000 | 19,849,399 | 3,634 |
| 17 | South Dakota | $34,687 | $27,000 | 869,666 | 280 |
| 18 | New Jersey | $37,476 | $28,000 | 9,005,644 | 2,146 |
| 19 | New Hampshire | $34,619 | $27,000 | 1,342,795 | 515 |
| 20 | Michigan | $33,391 | $26,000 | 9,962,311 | 2,355 |
| 21 | Iowa | $32,183 | $25,000 | 3,145,711 | 1,446 |
| 22 | Connecticut | $37,237 | $28,000 | 3,588,184 | 860 |
| 23 | North Dakota | $34,232 | $27,000 | 755,393 | 239 |
| 24 | Ohio | $33,015 | $25,000 | 11,658,609 | 3,002 |
| 25 | Oregon | $36,479 | $29,000 | 4,142,776 | 952 |
| 26 | Arizona | $31,686 | $24,000 | 7,016,270 | 2,611 |
| 27 | Pennsylvania | $34,174 | $26,000 | 12,805,537 | 2,146 |
| 28 | North Carolina | $31,991 | $24,000 | 10,273,419 | 2,826 |
| 29 | Kentucky | $29,779 | $23,000 | 4,454,189 | 1,333 |
| 30 | Delaware | $31,411 | $23,000 | 961,939 | 397 |
| 31 | Colorado | $32,521 | $25,000 | 5,607,154 | 1,738 |
| 32 | Georgia | $30,017 | $23,000 | 10,429,379 | 3,399 |
| 33 | Louisiana | $29,178 | $22,000 | 4,684,333 | 1,175 |
| 34 | Alabama | $29,081 | $22,000 | 4,874,747 | 1,409 |
| 35 | Texas | $32,329 | $24,000 | 28,304,596 | 4,776 |
| 36 | Florida | $29,583 | $22,000 | 20,984,400 | 5,297 |
| 37 | Mississippi | $28,793 | $22,000 | 2,984,100 | 706 |
| 38 | Maine | $28,193 | $22,000 | 1,335,907 | 595 |
| 39 | Kansas | $31,212 | $24,000 | 2,913,123 | 773 |
| 40 | West Virginia | $27,795 | $21,000 | 1,815,857 | 536 |
| 41 | Nebraska | $31,533 | $24,000 | 1,920,076 | 531 |
| 42 | Rhode Island | $31,756 | $24,000 | 1,059,639 | 235 |
| 43 | Maryland | $33,626 | $25,000 | 6,052,177 | 1,451 |
| 44 | Missouri | $29,721 | $23,000 | 6,113,532 | 1,749 |
| 45 | Tennessee | $27,855 | $21,000 | 6,715,984 | 1,886 |
| 46 | Hawaii | $32,067 | $27,000 | 1,427,538 | 228 |
| 47 | Idaho | $29,828 | $23,000 | 1,716,943 | 429 |
| 48 | South Carolina | $26,161 | $20,000 | 5,024,369 | 1,379 |
| 49 | New Mexico | $24,982 | $19,000 | 2,088,070 | 595 |
| 50 | Virginia | $26,543 | $20,000 | 8,470,020 | 2,432 |
| 51 | Arkansas | $25,752 | $20,000 | 3,004,279 | 669 |
Highest paying states for customer care technicians
| Rank | State | Avg. Customer Care Technician Salary |
|---|---|---|
| 1 | Alaska | $48,026 |
| 2 | Illinois | $38,034 |
| 3 | Wyoming | $39,802 |
| 4 | Montana | $38,594 |
| 5 | Vermont | $37,367 |
| 6 | Utah | $38,541 |
| 7 | Washington | $45,826 |
| 8 | Nevada | $36,947 |
| 9 | Minnesota | $37,094 |
| 10 | Massachusetts | $40,831 |
| 11 | District of Columbia | $45,814 |
| 12 | California | $42,769 |
| 13 | Indiana | $33,910 |
| 14 | Oklahoma | $34,917 |
| 15 | Wisconsin | $32,956 |
| 16 | New York | $37,985 |
| 17 | South Dakota | $34,687 |
| 18 | New Jersey | $37,476 |
| 19 | New Hampshire | $34,619 |
| 20 | Michigan | $33,391 |
| 21 | Iowa | $32,183 |
| 22 | Connecticut | $37,237 |
| 23 | North Dakota | $34,232 |
| 24 | Ohio | $33,015 |
| 25 | Oregon | $36,479 |
| 26 | Arizona | $31,686 |
| 27 | Pennsylvania | $34,174 |
| 28 | North Carolina | $31,991 |
| 29 | Kentucky | $29,779 |
| 30 | Delaware | $31,411 |
| 31 | Colorado | $32,521 |
| 32 | Georgia | $30,017 |
| 33 | Louisiana | $29,178 |
| 34 | Alabama | $29,081 |
| 35 | Texas | $32,329 |
| 36 | Florida | $29,583 |
| 37 | Mississippi | $28,793 |
| 38 | Maine | $28,193 |
| 39 | Kansas | $31,212 |
| 40 | West Virginia | $27,795 |
| 41 | Nebraska | $31,533 |
| 42 | Rhode Island | $31,756 |
| 43 | Maryland | $33,626 |
| 44 | Missouri | $29,721 |
| 45 | Tennessee | $27,855 |
| 46 | Hawaii | $32,067 |
| 47 | Idaho | $29,828 |
| 48 | South Carolina | $26,161 |
| 49 | New Mexico | $24,982 |
| 50 | Virginia | $26,543 |
| 51 | Arkansas | $25,752 |
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Updated January 8, 2025