Customer care technician work from home jobs

Job title: Customer Support/Account Rep Duration: 6months Pay rate: $18/hr - $19.16/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Job Title: Remote Customer Service Representative Monthly Pay: $3,700 - $4,500 We are looking for dependable and friendly Customer Service Representatives to join our team remotely. In this role, you'll help customers by answering their questions, resolving basic issues, and guiding them through account or order-related tasks. If you enjoy helping others, are comfortable using a computer, and want a stable work-from-home job, this is a great opportunity to grow your customer service skills in a supportive and flexible environment. Job Responsibilities: Respond to customer inquiries via phone, email, or chat with professionalism and care Assist customers with account issues, order status, product questions, or general support Use internal tools and systems to enter information and retrieve answers Follow step-by-step training, company procedures, and scripts to ensure accuracy Stay calm and positive in all interactions, even when handling concerns or complaints Collaborate with team members and supervisors to improve the customer experience Qualifications: Strong verbal and written communication skills Organized, self-motivated, and dependable Comfortable working independently and handling multiple tasks Basic computer skills (familiarity with browsers, email, and data entry) Customer service, retail, or hospitality experience is a plus but not required Perks & Benefits: Competitive monthly pay: $3,700 - $4,500 based on experience 100% remote work with flexible scheduling options Paid virtual training to help you succeed from day one Friendly and helpful management team Opportunities to grow into advanced customer service or team lead roles

Job Title : Customer Service Advocate Required Experience: 1-2 years call center experience. 1-2 years of experience with Windows based operating systems (Microsoft Office, Suite, etc.) Requirements: • The ability to attend training, nesting at Quaker Lane, Warwick RI office. During nesting, must pass metrics before transitioning to remote. • The ability to work from home includes the requirement that high-speed internet be used and must be connected to home router via ethernet cable. Hotspots not allowed. • A quiet place to work that is secure and free of distractions. Work from home is not a substitute for childcare. * Must be able to use video during interviews and training. *Class Start Date: " The plan is to train on-site at client office in Warwick, RI " Training Schedule: 8:30-5pm EST, 1 Hour Lunch Regards, Akansha Pandey Recruiting Partner Americas Recruiting - Technology HAYS Working for your tomorrow Email- ************************* Direct Number - **************

Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage. Why This Opportunity Stands Out: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) We're Looking For: Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access

GREAT WORK FROM HOME OPPORTUNITY We have been in business for over 40 years. Weekly pay. No out of pocket investment. No experience needed, we train you! Work from the comfort of your own home using your own computer. Dependable, energetic people with excellent communication skills and a passion for customer service needed. We offer a variety of opportunities, but currently we are contracting for inbound customer service and outbound customer service calls. Flexible day, evening and weekend shifts available. Agents need to have a personal PC or Laptop, USB headset with microphone and hard wired Internet access. If interested CLICK HERE TO APPLY and fill out the Questionnaire, then click APPLY. Please watch your email and spam box for a reply from us about scheduling your interview. We thank you for your interest in this GREAT work from home opportunity. Please Note: We are not currently contracting in the following states: CA, CO, CT, MA, NV, NY, OR, WA, & WI. Job Types: Full-time, Part-time

Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team! As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage. This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone. What You Will Do: * Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options. * Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions. * Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments. * Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language. * Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems. * Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information. * Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions. * Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards. What You Can Bring: * High school diploma or equivalent. * Basic Microsoft Office Skills, including Word, Excel, and Outlook. * Minimum Typing speed of 30 wpm. * Experience in a call center environment preferred. * Some experience in insurance and/or sales is preferred. * Excellent verbal and written communication skills. * Ability to solve complex policyholder issues with a positive attitude. * Ability to work in a fast-paced environment and work well under pressure. * Knowledge of life and/or health insurance terminology preferred. Location: 7677 Henneman Way, McKinney, Texas

Job Title: Customer Care & Technical Support Representative (Level 1) Job Type: Full-Time Pay: $20.00 - $29.00 per hour (based on experience, skills, and other qualifications) Department: Customer Experience / Technical Support Reports To: Customer Support Manager About Heritage Civil Works Heritage Civil Works is a leading engineering firm dedicated to pushing the boundaries of design, modeling, and applied engineering across multiple high-impact sectors, including pollution control, power generation, aerospace, and biotech. With advanced services in CFD modeling, physical testing, and custom hardware design, we pride ourselves on combining innovation with dependable client support and that starts with you. Position Summary We are looking for Customer Care & Technical Support Representatives to join our fully remote support team. In this role, you'll be on the front lines of our support operations resolving technical issues, answering customer questions, and delivering high-quality service across phone, chat, email, and SMS. You'll support both internal users and external clients using our platforms and engineering solutions. This position is perfect for individuals who love problem-solving, enjoy helping others, and thrive in a fast-paced, virtual support environment. What You'll Be Doing Technical Support & Troubleshooting - Resolve technical issues related to hardware (desktops, laptops, printers, monitors) and software provided by Heritage Civil Works or our partner platforms. - Walk users through system start-up, connectivity, log-in issues, virus scans, and system resets. - Provide step-by-step guidance to clients using our proprietary engineering platforms and applications. Customer Experience & Service - Handle inbound and outbound communication through phone, live chat, email, and SMS. - Provide proactive and empathetic customer support to both technical and non-technical users. - Ensure all interactions meet our quality and efficiency standards. Application & Platform Support - Offer support on internal applications, proprietary engineering tools, and third-party platforms we use. - Troubleshoot user accounts, configurations, and general navigation issues. Issue Escalation & Resolution - Document all issues accurately using CRM and ticketing systems. - Escalate unresolved or complex issues to Tier 2 or specialized support teams as needed. - Collaborate with other team members and departments to ensure quick and effective resolution. Equipment, Orders & Logistics - Process equipment replacements or material orders as needed. - Coordinate returns and troubleshoot delivery issues. What You'll Need to Succeed Required Qualifications - High School Diploma or GED required. - Minimum of 2 years in a technical support or customer service role (preferably in a call center or remote environment). - Strong communication skills (verbal & written). - Experience with helpdesk tools, CRMs (Salesforce is a plus), and live chat platforms. - Basic understanding of networking, connectivity, and Windows OS troubleshooting. Technical Requirements - A reliable high-speed internet connection (minimum 50 Mbps download / 10 Mbps upload, non-competing). - Hard-wired (Ethernet) internet connection preferred for call quality. - Access to a smart device (tablet or phone) for multi-factor authentication and apps. Work Setup - Quiet, distraction-free home office setup. - Ability to attend virtual onboarding and training via webcam. - Comfortable using Microsoft Office Suite, especially Outlook, Word, and Excel. Preferred Qualifications - Prior experience supporting education platforms or remote learning tools (K12, Stride, etc.). - Experience with Salesforce or similar CRM. - Familiarity with remote work tools like Slack, Zoom, Teams, etc. - Bilingual (Spanish, French, or other languages) is a plus but not required. Soft Skills That'll Help You Shine - Calm under pressure and solution-oriented. - Excellent time management and prioritization skills. - Strong attention to detail with a high level of accountability. - A positive, resilient attitude that lifts team morale. - Able to work independently and as part of a distributed team. Perks & Benefits - Competitive pay: $20 - $29/hour depending on experience. - Full-time, remote work from anywhere in the U.S. - Paid training and career development support. - Work with a mission-driven team in a high-impact industry. - Opportunities for long-term contract extension or permanent hire based on performance. Ready to Apply? We are hiring for our right now, and onboarding is 100% remote. If you're someone who thrives in a high-energy support environment, values growth, and loves helping others succeed we'd love to hear from you. Heritage Civil Works is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Who We Are Across North America, we work hand in hand with labor unions, credit unions, and professional associations to make sure their members and families have access to long-term protection programs that bring real peace of mind. These programs are built to secure what matters most - income, family, and future stability. Our team is dedicated to serving working families with the highest standards of integrity, care, and professionalism. We believe success comes from putting people first - and we're looking for individuals who share that mindset. If you're driven, compassionate, and want to grow your career while doing meaningful work from home, this could be the opportunity you've been looking for. What You'll Be Doing Your role is all about connection. You'll be reaching out to members who've already requested information about their available programs - no cold calling. Through virtual meetings and phone consultations, you'll help them understand their options, answer their questions, and make sure they get the coverage that fits their needs. Every conversation is a chance to make someone's life a little more secure and a lot less stressful. You'll be the link between hardworking families and the protection they deserve. A Day in the Role Meet with members virtually using Zoom or phone to walk them through their available options. Listen carefully, ask questions, and provide clear, caring explanations to help them make confident decisions. Keep all your notes and documents organized and accurate in our digital system. Collaborate with teammates, share insights, and support one another toward common goals. Participate in regular training and development sessions that sharpen your communication, leadership, and organization skills. Bring new ideas - your input matters here. What We're Looking For You must be legally able to work in the U.S. or Canada. A high school diploma (or equivalent) is required. Basic tech comfort - Zoom, Google Suite, or similar tools. You're a strong communicator with great listening skills. You're self-motivated, reliable, and thrive working from home. Previous experience in customer service, sales, or team environments is helpful but not required. What Makes You a Great Fit You genuinely enjoy helping people and building trust through conversation. You're adaptable, dependable, and detail-oriented. You take ownership of your work and value being part of a supportive team. You communicate with professionalism, empathy, and confidence. What You'll Get A full benefits package including dental, prescription, travel, and life coverage. Remote flexibility - work from home while maintaining a healthy balance. Recognition and rewards for top performers, including bonuses and travel incentives. Ongoing training and advancement opportunities through mentorship and leadership programs. A positive, inclusive culture that values growth, effort, and teamwork. Why It Matters This is more than a job - it's a chance to make a real impact. Every conversation you have helps protect a family, a paycheck, and a future. If you're looking for meaningful work that rewards integrity, effort, and heart, we'd love to meet you. Apply today and start building a career where what you do every day truly matters.

Customer Service - Financial Service Representative - Full-Tme Schedules - Evenings and Saturday or Sunday Required! Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify. Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs. DESCRIPTION In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back. Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need. Competencies: * Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner. * Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data. * Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues. * Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal. Essential Job Functions/Qualifications * Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred * Proficient typing, listening, computer, and reading skills * Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays * Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details * Excellent problem-solving skills with the ability to multi-task * Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and temperament of the caller * Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions * Professional and upbeat attitude that thrives in a fast-paced environment * Desire and ability to provide excellent customer service on every interaction * Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher Work From Home: Work-from-home eligibility is not guaranteed and will be based on performance and schedule adherence. Candidates must be prepared to work onsite as required. EDUCATION High school/GED or better (minimum) OUR BENEFITS INCLUDE: * Paid Training * Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays * Spanish Bilingual Differential + Incentives for Eligible Bilingual Interactions * Work-From-Home opportunity upon meeting all performance and attendance requirements, policies, and RWA eligibility requirements * Relaxed dress environment * Generous Paid Time Off - rest and relaxation! * Year-round employee appreciation events and online recognition award program - you are awesome! * Free Coffee at all LSI facility locations * Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk) * Life and Disability Insurance * Pet Insurance * Paid Volunteer Time Off - give back to your community! * Educational Assistance and Employee-Assistance-Program * 401k/Profit Sharing w/Safe Harbor Match * Growth opportunities - 90% of leadership positions are filled from within! Apply ONLINE at ****** LSIcareers.com! Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.

Customer Escalations & Advocacy Representative Department: Networks Operations The Customer Escalations & Advocacy Representative will serve as a senior customer-facing resource responsible for managing complex and sensitive escalations across Vero Fiber's residential, small business, and enterprise segments. This role will advocate for customer needs internally, drive resolution of recurring issues, and work cross-functionally to improve customer experience and retention. RESPONSIBILITIES Act as the primary escalation point for high-impact, sensitive, or unresolved customer issues. Proactively track, document, and analyze escalation trends to identify root causes and recommend process or policy improvements. Partner with frontline customer service, billing, technical support, NOC, and engineering teams to drive timely and effective resolution of escalated cases. Serve as an internal customer advocate, ensuring customer perspectives and pain points are considered in operational and strategic decisions. Manage direct communication with customers in escalated situations, providing clear, empathetic, and solution-focused updates. Support retention efforts for high-value or at-risk accounts by collaborating with management, sales, and service support teams. Develop escalation handling processes, playbooks, and best practices to standardize and improve how Vero manages escalated customer issues. Prepare and deliver regular reports summarizing escalation volume, drivers, outcomes, and any recommendations for improvement. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. REQUIRED QUALIFICATIONS 3+ years in account management, sales, customer success, or a related customer-facing role - ideally within telecommunications, ISP, or technology sectors. Strong problem-solving skills and a solution-oriented mindset. Excellent communication, active listening, and conflict resolution skills. Proven ability to manage high-stakes or emotionally charged customer interactions with professionalism and empathy. Comfortable collaborating across teams and influencing without direct authority. Experience analyzing data and trends to recommend business process improvements. Knowledge of Sonar (or other) CRM tools preferred. JOB DETAILS AND PHYSICAL REQUIREMENTS This has no travel requirements. Must be authorized to work in the United States. This is a staff position. This is a Nonexempt position. This is a Full-Time position. This is a Remote position. The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time. ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: **************** This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.

The GEA Way At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GEA Way philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities PositionBilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote) LocationUSA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SDHow You'll Create Possibilities As a Bilingual Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues (in English and Spanish). In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! We offer a base rate of $17.85/hour+ incentives based on your quality scores - paid weekly. Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. Complete consumer reviews for satisfaction before case closure. Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and po What You'll Bring to Our TeamPosition Requirements Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form High School Diploma or GED Minimum of 1-year Call-Center experience Minimum of 2-years Escalated Customer Service experience Ability to communicate effectively in English is a requirement Excellent written & verbal skills Moderate to advanced computer skills; navigating multiple online applications Exceptional organizational skills; ability to effectively multi-task Ability to handle high-volume calls while simultaneously handling multiple online applications Previous experience working from home (preferred) Soft Skills Passion for helping customers and problem-solving Flexible with the ability to take direction from management yet work independently to achieve goals Active listening skills and the ability to ask questions Conflict resolution skills; negotiation skills; and time management skills Flexibility, being the ability to adapt to change. Critical thinking skills Desire to work in a team environment towards common goals Ability to remain calm and show empathy while handling challenging customer concerns Requirements for Remote Work Environment Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues Internet Speed Requirements: Ping 50 Mbps or lower Download 50 Mbps or higher Upload 15 Mbps or higher Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D).This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GEA, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************

Job Title: Customer Support Travel Agent Join Vacation Advertiser - Where Travel Dreams Come True! Are you passionate about helping others? Do you love travel and enjoy providing exceptional service? At Vacation Advertiser, we inspire travelers to explore the world and help them book unforgettable experiences. Now, we're looking for a Customer Support Travel Agent who shares our passion for travel and people to join our growing team. As a Customer Support Travel Advisor, you'll be the voice of Vacation Advertiser, delivering friendly, helpful, professional experience to every customer-whether they're looking to plan their next getaway, need assistance with booking, or have a question about one of our services. What You'll Do: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Assist clients with booking travel arrangements and troubleshooting issues Provide detailed information about destinations, services, policies, and promotions Ensure customer satisfaction by resolving concerns quickly and effectively Collaborate with travel advisors, sales teams, and vendors to solve complex issues Maintain accurate customer records and follow company protocols What We're Looking For: 1+ years of experience in customer support, hospitality, or travel-related services Excellent communication and interpersonal skills Tech-savvy and comfortable using CRM platforms and booking tools Ability to stay calm and organized in a fast-paced environment Passion for travel and desire to help others plan incredible vacations A proactive attitude and strong problem-solving skills Must have an entrepreneur mindset! Preferred (but not required): Experience in the travel industry or familiarity with travel booking systems Knowledge of all-inclusive resorts, cruises, and European vacations Bilingual abilities (especially Spanish) Job Details: Job Status: Full-time or Part-time Schedule: Flexible with some preferred weekend availability Location: Remote (U.S.-based only) Perks: Travel discounts Training Work-from-home flexibility Opportunities for growth within the company Why Vacation Advertiser? Vacation Advertiser is more than a travel company-it's a community of travel lovers helping people create memories around the world. We believe in doing work that matters, supporting one another, and encouraging personal growth. If you want to be part of a fun, friendly, and purpose-driven company, we'd love to hear from you! Ready to Apply? We're excited to meet you! If you meet the qualifications and are passionate about customer support and travel, apply now. Please only apply if you meet the listed requirements.

At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and opportunities for growth, development, and advancement. We take pride in fostering a safe environment for all employees. Do you love solving problems, making someone's day better, and turning frustration into relief? Are you the type who listens first and finds solutions fast? Then you might be the next superstar on our Customer Success team! We're looking for a Customer Success Representative (CSR) who thrives on delivering top-notch service and building real connections with customers. In this role, you won't just answer questions-you'll be a trusted guide, a helpful expert, and a vital part of a company that values empathy, initiative, and people-first thinking. Whether it's by phone or virtual chat, you'll bring your communication skills, patience, and positivity to every interaction. If you're passionate about helping others, solving challenges, and being part of a supportive, high-performing team-this is the opportunity you've been waiting for. Bilingual in English and Spanish is highly desirable. Summary: The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer relationships by actively listening, understanding individual needs, and implementing effective solutions. The CSR is responsible for resolving a wide range of inquiries and issues through customer education, proactive follow-up, and a commitment to creating a positive and professional customer experience. Schedule: Monday-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 8:30 AM - 5:30 PM, or similar. This is a remote position. Salary Range: $18 - $19 hourly. Upon successful completion of the Level 1 Certification Test, employees will receive a $1/hour increase to their base pay rate. Compensation commensurate with experience. At this time, we are not engaging with agencies or third-party recruiters. Thank you for your understanding. Essential Duties and Responsibilities include the following: * Educate and assist customer base on company website, products, and services * Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a combination of the two * Provide customer feedback to department for new product and resource development * Accurately notate and record each customer interaction to ensure all accounts are updated * Be a knowledgeable point of contact for both new and existing customers * Handle complex requests with patience, professionalism, and empathy * Review and resolve situations in a timely manner by identifying customer concerns * Demonstrate a sense of urgency and dedication to exceed customer expectations and earn customer loyalty through accuracy, efficiency, courtesy, and knowledge * Listen actively and intently to gain a full understanding of the call; acknowledge key points and ask appropriate questions; interpret verbal cues to identify underlying concerns and motivations * Complete and process all required tasks * Regularly perform general housekeeping duties in your work area(s) * Adhere to all safety policies and protocols and maintain a safe working environment * Attend all department/company meetings * Other duties as assigned For an extensive list of responsibilities, duties and physical demands/work environment please refer to the attached Job Description. EDUCATION, LICENSES, CERTIFICATIONS, EXPERIENCES: * High School Diploma or equivalent (GED) - required * Previous experience in customer service roles * Demonstrated history of stable employment * Bilingual in English and Spanish is highly desirable. * Experience in printing or wide format production - preferred CRITICAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS: * Self-Motivation & Accountability: Ability to stay focused on tasks, meet deadlines, and produce high-quality work with minimal supervision. Holding oneself accountable for managing workloads, handling responsibilities, and maintaining professional standards. * Communication Skills: Strong written and verbal communication abilities are vital. Being clear, concise, and professional in emails, messages, and virtual meetings is critical. Active listening, and the ability to interpret and clarify communication effectively. Ability to read and understand corporate policies, job-related documents, and written/verbal instructions in English to ensure effective and compliant job performance. * Technology Proficiency: Intermediate computer knowledge, ability to type 40+ WPM with accuracy. Basic Office 365 knowledge. * Time Management: Self-discipline to manage personal and professional tasks, prioritize work, and avoid distractions at home. * Adaptability and Flexibility: Being adaptable to rapidly changing situations or project pivots without the support of in-person guidance. Comfortable with new tools and technologies, especially when team needs evolve or new platforms are introduced. * Collaboration and Teamwork: Strong ability to work as part of a virtual team. This includes both synchronous (live meetings, chats) and asynchronous (emails, shared documents) communication. Building rapport with colleagues despite the lack of physical presence, maintaining team cohesion and morale. 4over LLC Company History: 4over LLC was founded in February of 2001. What started off as creating business cards and web page designs by a husband and wife, quickly flourished. Since the company was founded, we are now a private equity owned company growing and expanding across many states. Through our 4over Core Attributes, we are committed to meeting and exceeding customer expectations, cultivating and nurturing our relationships, providing excellence and caring for others. Health and Life Insurance- * Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care * 4over pays 100% of the employee's premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000 * Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment 401(k) Retirement Plan * New employees are eligible to enroll the first of the month, following 1 month of employment * Semi-annual open enrollment (January 1st and July 1st) * Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation * Immediate Vesting Holidays and PTO * 9 Paid Holidays * Accumulating PTO to be used after 90-days of continuous and active full-time service 4over is an Equal Opportunity employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.

About the Role Role: Full time | Remote - Ohio residents If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! You don't need to know anything about cars or parts - we'll train you on everything you need to know to succeed! Pay Transparency This position starts at $13 per hour. What to Expect As a Remote Customer Service Agent (Auto Dealer Support) at Morley, you'll act as a resource for automotive dealerships needing help with orders they've placed. Why apply: * Work from home while having regular connection with your teammates * No weekends * Paid training * Equipment provided * Benefits available * Professional development opportunities You need: * Computer, typing and phone skills * Interpersonal skills * Detail oriented * High-speed, hardwired internet connection (e.g., cable or fiberoptic broadband) that you can connect to by ethernet or landline (Note: wireless, 5G and satellite internet unfortunately won't work for this role) * See Skills for Success below Tasks: * Provide fantastic service over the phone * Use your computer skills to: * Research requests related to profile assistance * Track vehicle shipments and vehicle orders * Assist with car warranties * Escalate critical orders * Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day). Skills for Success Required Skills * Computer, typing and phone skills * Can speak and type proficiently at the same time * Able to problem-solve, act as a consultant and resolve customer issues * Solid work ethic, able to meet deadlines * Excellent organizational and interpersonal skills, strong attention to detail Eligibility Requirements * High school diploma or equivalent * Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) * Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive) Schedule * Training (requires 100% attendance): * First five weeks - instructor-led: * 8 hours / day * Between 8 a.m. and 5:30 p.m. Eastern time * Monday - Friday * Next four weeks - hands-on calls: * Scheduled during hours of operation: * Between 8 a.m. and 6 p.m. Eastern time * Monday - Friday * Work schedule: * Able to work shifts between 8 a.m. and 6 p.m. Eastern time * Monday - Friday * No weekends! Nice to Have * Degree in a relevant or related field * Experience in the automotive industry Remote Work Requirements * Ohio resident * High-speed internet access at home that you are able to connect to via Ethernet or landline * Secluded and distraction-free work environment The Remote Experience Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused. (direct link to video: ********************** Why Join Our Morley Family The value of your employment is more than your paycheck. It's the combination of competitive pay, health benefits and other benefits Morley provides - your total compensation package. Health & Wellness Benefits * Medical and prescription coverage, including free annual physicals * Dental and vision insurance * Paid time off * Associate wellness program (earn a reward for getting your annual wellness checkup) * Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits * 401(k) with match * Flexible spending account * Life insurance * Short- and long-term disability insurance (company paid) Benefits to Make Your Life Easier * Teladoc: 24/7 online access to doctors * 24/7 nurse help desk * Patient advocacy: Free 24/7 help with benefit questions and claims issues * Family, financial and estate guidance (will) services About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our Morley Family members and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact *******************************. Thank you for your interest in Morley. Notices * Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: **************************** and your right to work: ******************************** * Click here to view Morley's CCPA Notice for applicants in California: ******************************* * Click here to view Morley's privacy policy: ************************************************

Job Description Bilingual Customer Service Representative - Remote Job Type: Full Time/Part Time - Work from Home Hours: Vary, Midshift/Evening Salary: $15.00 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year Job Summary: We are looking for remote bilingual customer-oriented service representatives who provide high-level customer service solutions to all customers/clients daily. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Manage large amounts of inbound calls and make consistent outbound calls. Identify and assess customers' needs to achieve satisfaction Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call-handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Required Knowledge /Skills / Abilities / Qualifications: Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Customer orientation and the ability to adapt/respond to different types of characters Must be a strong communicator: strong verbal, written, and interpersonal communication skills Ability to multitask, prioritize, and manage time effectively Proficient in typing Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training. Flexibility with scheduling and work hours Other requirements may vary as management determines. Driven by Success: they want to innovate and push themselves constantly, and their team, to be the best in the industry Experience working with an automatic dialer Must be computer literate Pleasant phone demeanor Minimum of one year of previous high-volume call center experience Bilingual Spanish/English Experience in BOTH inbound and outbound environments WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (Ethernet cable) USB-connected Headset Webcam A quiet, dedicated place to work free from distractions, including pets and children.

If you're passionate about helping people, driven by potential, and interested in applying both in an evolving industry and challenging workplace, let's talk. We are seeking upbeat, self-motivated Customer Service Representatives to assist current LifeVantage independent distributors and customers with account inquiries and product information. In an ideal world, you have prior network marketing experience but it is not a deal breaker. We're looking for someone who has excellent verbal and written communication, interpersonal skills, and the ability to easily establish rapport with customers. Most importantly, we're looking for someone who is team-oriented, positive, and willing to work effectively in a fast-paced work environment. If this sounds a lot like you, please apply. Qualifications/Skills · Willingness to learn and open to change · Solid phone presence and interpersonal skills · Excellent verbal and written communication skills · Strong time management, critical thinking, organizational, problem solving and analytical skills · Ability to adapt to work efficiently in a rapidly changing dynamic environment · Positive, professional engaging and friendly attitude is a must · Ability to receive constructive feedback as well as provide valuable suggestions for improvement · Must be computer literate with the ability to learn customer service software applications · Punctuality and consistent work attendance · Able to read, write and communicate verbally in English. Bilingual or multilingual Spanish, Mandarin, Cantonese, Tagalog, German and/or Dutch is a plus. Benefits · Training starts at $17.00 per hour - full time and part time positions available · Daily sales contests, games and competitions · Company lunches, SWAG, product and holiday parties · Generous Benefits Package: Medical, Dental, Group Life & AD&D Insurance, Short & Long Term Disability, Matching 401K · Public Transportation Reimbursement Essential Duties and Responsibilities include the following and other duties as assigned. · Answer inbound calls and respond to customer requests · Build rapport with customers by greeting them in a courteous, friendly, and professional manner · Research possible distributor related issues using inside resources to resolve problems promptly and courteously · Upsell/mention promotions and other products on phone calls · In-depth knowledge and mastery of LifeVantage commission plan and ability to understand how promotions affect commissions · Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity · Perform other duties as assigned by management Education and/or Experience · High School diploma or equivalent · One to three years related customer service experience and/or training, or equivalent combination of education and experience · Background in Network Marketing is a plus Work at Home Requirements: · You will be required to locate a phone and internet service provider who meets our connectivity requirements and arrange connections in advance of your class start date. · Have dedicated cable, DSL, or fiber internet services of at least 50mb/s · A secure home office, free from background noise or other distractions, space to setup desktop workstation and hard wire into your home internet service Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and marketing to establish connections with their clients. Some general responsibilities could include: We are looking for true Entrepreneurs! Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************