There is more than meets the eye when it comes to being a customer complaint service supervisor. For example, did you know that they make an average of $15.82 an hour? That's $32,906 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many customer complaint service supervisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, communication skills and listening skills.
When it comes to the most important skills required to be a customer complaint service supervisor, we found that a lot of resumes listed 20.1% of customer complaint service supervisors included customer service, while 16.9% of resumes included customer complaints, and 10.4% of resumes included inbound calls. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer complaint service supervisor job title. But what industry to start with? Most customer complaint service supervisors actually find jobs in the retail and hospitality industries.
If you're interested in becoming a customer complaint service supervisor, one of the first things to consider is how much education you need. We've determined that 21.9% of customer complaint service supervisors have a bachelor's degree. In terms of higher education levels, we found that 3.6% of customer complaint service supervisors have master's degrees. Even though some customer complaint service supervisors have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a customer complaint service supervisor. When we researched the most common majors for a customer complaint service supervisor, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on customer complaint service supervisor resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a customer complaint service supervisor. In fact, many customer complaint service supervisor jobs require experience in a role such as cashier. Meanwhile, many customer complaint service supervisors also have previous career experience in roles such as customer service representative or assistant manager.
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The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 20.1% of customer complaint service supervisors listed customer service on their resume, but soft skills such as computer skills and communication skills are important as well.