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Best states for a customer contact specialist
- Rank 1 - 10
- 11 - 20
- 21 - 30
- 31 - 40
- 41 - 51
Do you wonder which states in the U.S. are the best for customer contact specialists? If so, we have the full list of best to worst states for customer contact specialist jobs for you to check out and see if you think it's time to move and start anew. Not all states fare the same when it come to job opportunity and pay.Our research found that Illinois is the best state for customer contact specialists, while Massachusetts and New York are ranked highest in terms of median salary. Illinois has a median salary of $44,345 and Massachusetts has the highest median salary among all 50 states for customer contact specialists.
In order to get you the best states for customer contact specialists, we looked at our data on jobs and wages -- specifically the average annual wage and the number of available jobs per capita.Illinois is the best state, and Falmouth is the city with the highest pay for customer contact specialists.
10 best states for customer contact specialists in 2025
1. Illinois
Total customer contact specialist jobs: 4,542 Average annual salary: $44,345 Lowest 10 percent earn: $31,000 Highest 10 percent earn: $62,000 Location Quotient: 1.15
2. Florida
Total customer contact specialist jobs: 6,110 Average annual salary: $41,479 Lowest 10 percent earn: $29,000 Highest 10 percent earn: $59,000 Location Quotient: 1.18
3. Minnesota
Total customer contact specialist jobs: 2,518 Average annual salary: $42,143 Lowest 10 percent earn: $30,000 Highest 10 percent earn: $58,000 Location Quotient: 1.14
4. Wisconsin
Total customer contact specialist jobs: 1,783 Average annual salary: $43,163 Lowest 10 percent earn: $30,000 Highest 10 percent earn: $61,000 Location Quotient: 0.97
5. Massachusetts
Total customer contact specialist jobs: 2,540 Average annual salary: $51,466 Lowest 10 percent earn: $32,000 Highest 10 percent earn: $81,000 Location Quotient: 0.83
6. Arizona
Total customer contact specialist jobs: 2,606 Average annual salary: $38,977 Lowest 10 percent earn: $28,000 Highest 10 percent earn: $53,000 Location Quotient: 1.34
7. Rhode Island
Total customer contact specialist jobs: 379 Average annual salary: $44,557 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $71,000 Location Quotient: 0.94
8. New York
Total customer contact specialist jobs: 3,837 Average annual salary: $47,402 Lowest 10 percent earn: $29,000 Highest 10 percent earn: $75,000 Location Quotient: 0.9
9. Vermont
Total customer contact specialist jobs: 232 Average annual salary: $42,046 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $65,000 Location Quotient: 0.91
10. South Carolina
Total customer contact specialist jobs: 1,509 Average annual salary: $39,023 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $54,000 Location Quotient: 1.02
Customer contact specialist jobsNear Columbus, OH
How Zippia determines the best states to be a customer contact specialist
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a customer contact specialist
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Illinois | $44,345 | $31,000 | 12,802,023 | 4,542 |
| 2 | Florida | $41,479 | $29,000 | 20,984,400 | 6,110 |
| 3 | Minnesota | $42,143 | $30,000 | 5,576,606 | 2,518 |
| 4 | Wisconsin | $43,163 | $30,000 | 5,795,483 | 1,783 |
| 5 | Massachusetts | $51,466 | $32,000 | 6,859,819 | 2,540 |
| 6 | Arizona | $38,977 | $28,000 | 7,016,270 | 2,606 |
| 7 | Rhode Island | $44,557 | $27,000 | 1,059,639 | 379 |
| 8 | New York | $47,402 | $29,000 | 19,849,399 | 3,837 |
| 9 | Vermont | $42,046 | $27,000 | 623,657 | 232 |
| 10 | South Carolina | $39,023 | $27,000 | 5,024,369 | 1,509 |
| 11 | Missouri | $38,145 | $27,000 | 6,113,532 | 2,213 |
| 12 | Alaska | $45,471 | $37,000 | 739,795 | 180 |
| 13 | California | $46,389 | $33,000 | 39,536,653 | 6,577 |
| 14 | North Dakota | $35,144 | $25,000 | 755,393 | 485 |
| 15 | Georgia | $39,203 | $28,000 | 10,429,379 | 3,229 |
| 16 | Iowa | $35,274 | $25,000 | 3,145,711 | 1,786 |
| 17 | Maine | $35,398 | $23,000 | 1,335,907 | 896 |
| 18 | District of Columbia | $47,729 | $31,000 | 693,972 | 307 |
| 19 | Ohio | $35,259 | $24,000 | 11,658,609 | 3,808 |
| 20 | Michigan | $35,363 | $23,000 | 9,962,311 | 3,060 |
| 21 | Tennessee | $35,004 | $25,000 | 6,715,984 | 2,127 |
| 22 | Delaware | $38,982 | $24,000 | 961,939 | 415 |
| 23 | Oregon | $40,436 | $29,000 | 4,142,776 | 1,031 |
| 24 | Wyoming | $34,367 | $25,000 | 579,315 | 248 |
| 25 | Indiana | $35,330 | $24,000 | 6,666,818 | 2,422 |
| 26 | New Hampshire | $37,428 | $23,000 | 1,342,795 | 579 |
| 27 | Nebraska | $34,251 | $25,000 | 1,920,076 | 906 |
| 28 | Pennsylvania | $36,128 | $22,000 | 12,805,537 | 3,954 |
| 29 | Texas | $36,484 | $26,000 | 28,304,596 | 6,593 |
| 30 | Connecticut | $37,683 | $23,000 | 3,588,184 | 1,018 |
| 31 | Louisiana | $33,634 | $24,000 | 4,684,333 | 1,102 |
| 32 | North Carolina | $34,209 | $23,000 | 10,273,419 | 3,298 |
| 33 | New Jersey | $37,748 | $23,000 | 9,005,644 | 2,332 |
| 34 | West Virginia | $30,872 | $21,000 | 1,815,857 | 764 |
| 35 | Nevada | $32,747 | $23,000 | 2,998,039 | 800 |
| 36 | Washington | $37,407 | $27,000 | 7,405,743 | 1,562 |
| 37 | Alabama | $33,242 | $23,000 | 4,874,747 | 1,445 |
| 38 | Oklahoma | $31,874 | $23,000 | 3,930,864 | 1,171 |
| 39 | Maryland | $36,369 | $23,000 | 6,052,177 | 1,829 |
| 40 | Hawaii | $36,660 | $31,000 | 1,427,538 | 256 |
| 41 | Utah | $32,902 | $24,000 | 3,101,833 | 1,001 |
| 42 | Colorado | $34,922 | $25,000 | 5,607,154 | 1,701 |
| 43 | Kentucky | $29,386 | $20,000 | 4,454,189 | 1,702 |
| 44 | Arkansas | $33,129 | $23,000 | 3,004,279 | 738 |
| 45 | Montana | $30,453 | $22,000 | 1,050,493 | 531 |
| 46 | Kansas | $30,636 | $22,000 | 2,913,123 | 1,128 |
| 47 | South Dakota | $28,553 | $20,000 | 869,666 | 444 |
| 48 | Idaho | $30,705 | $22,000 | 1,716,943 | 592 |
| 49 | Virginia | $33,707 | $22,000 | 8,470,020 | 2,632 |
| 50 | New Mexico | $28,883 | $20,000 | 2,088,070 | 767 |
| 51 | Mississippi | $25,565 | $18,000 | 2,984,100 | 929 |
Highest paying states for customer contact specialists
| Rank | State | Avg. Customer Contact Specialist Salary |
|---|---|---|
| 1 | Illinois | $44,345 |
| 2 | Florida | $41,479 |
| 3 | Minnesota | $42,143 |
| 4 | Wisconsin | $43,163 |
| 5 | Massachusetts | $51,466 |
| 6 | Arizona | $38,977 |
| 7 | Rhode Island | $44,557 |
| 8 | New York | $47,402 |
| 9 | Vermont | $42,046 |
| 10 | South Carolina | $39,023 |
| 11 | Missouri | $38,145 |
| 12 | Alaska | $45,471 |
| 13 | California | $46,389 |
| 14 | North Dakota | $35,144 |
| 15 | Georgia | $39,203 |
| 16 | Iowa | $35,274 |
| 17 | Maine | $35,398 |
| 18 | District of Columbia | $47,729 |
| 19 | Ohio | $35,259 |
| 20 | Michigan | $35,363 |
| 21 | Tennessee | $35,004 |
| 22 | Delaware | $38,982 |
| 23 | Oregon | $40,436 |
| 24 | Wyoming | $34,367 |
| 25 | Indiana | $35,330 |
| 26 | New Hampshire | $37,428 |
| 27 | Nebraska | $34,251 |
| 28 | Pennsylvania | $36,128 |
| 29 | Texas | $36,484 |
| 30 | Connecticut | $37,683 |
| 31 | Louisiana | $33,634 |
| 32 | North Carolina | $34,209 |
| 33 | New Jersey | $37,748 |
| 34 | West Virginia | $30,872 |
| 35 | Nevada | $32,747 |
| 36 | Washington | $37,407 |
| 37 | Alabama | $33,242 |
| 38 | Oklahoma | $31,874 |
| 39 | Maryland | $36,369 |
| 40 | Hawaii | $36,660 |
| 41 | Utah | $32,902 |
| 42 | Colorado | $34,922 |
| 43 | Kentucky | $29,386 |
| 44 | Arkansas | $33,129 |
| 45 | Montana | $30,453 |
| 46 | Kansas | $30,636 |
| 47 | South Dakota | $28,553 |
| 48 | Idaho | $30,705 |
| 49 | Virginia | $33,707 |
| 50 | New Mexico | $28,883 |
| 51 | Mississippi | $25,565 |
Customer contact specialist best states FAQs
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Updated January 8, 2025