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What is a customer development manager and how to become one
A customer development manager identifies and creates new business opportunities by studying consumer behavior and market trends. They develop strategies to improve engagement, retention, and satisfaction. They use market research to determine the needs of customers and work with teams to create or modify products accordingly. Customer development managers also collaborate with sales, marketing, and support teams to improve the customer experience. Overall, a customer development manager builds strong relationships between the company and its customers.
Avg. Salary $91,979
Avg. Salary $59,228
Growth rate 7%
Growth rate 0.3%
American Indian and Alaska Native 0.50%
Asian 4.23%
Black or African American 9.81%
Hispanic or Latino 16.63%
Unknown 5.48%
White 63.34%
Genderfemale 38.64%
male 61.36%
Age - 44American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 44Stress level is manageable
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is poor
6.4 - fair
What are the pros and cons of being a customer development manager?
Pros
Room for creativity in developing customer engagement strategies
Opportunity for career growth and advancement
Flexibility in work schedule and location
Competitive salary and benefits packages
Opportunity for travel and networking
Cons
High-pressure environment with tight deadlines and expectations
Can be difficult to measure the success of customer development initiatives
May involve long hours, including evenings and weekends, to accommodate client needs
Can involve significant travel, which may impact work-life balance and personal relationships
May require working with difficult clients or stakeholders who are resistant to change or new ideas
Customer development manager career paths
Key steps to become a customer development manager
Explore customer development manager education requirements
Start to develop specific customer development manager skills
Skills Percentages Customer Service 13.37% POS 10.77% Java 5.69% JavaScript 4.67% HTML 4.37% Complete relevant customer development manager training and internships
Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New customer development managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a customer development manager based on U.S. Bureau of Labor Statistics data and data from real customer development manager resumes.Research customer development manager duties and responsibilities
- Lead a cross-functional team to build HRIS project into the Rollins CRM system.
- Standardize an SDLC process to better manage how projects are develop, test, and release.
- Manage all promotions, account updates, and division sign-offs on POS, racks, shippers, etc.
- Manage all design, front end / UI coding, marketing, and multimedia tasks, across all of the projects.
Prepare your customer development manager resume
When your background is strong enough, you can start writing your customer development manager resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a customer development manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable customer development manager resume templates
Build a professional customer development manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your customer development manager resume.
Apply for customer development manager jobs
Now it's time to start searching for a customer development manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first customer development manager job
Are you a customer development manager?
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Average customer development manager salary
The average customer development manager salary in the United States is $91,979 per year or $44 per hour. Customer development manager salaries range between $66,000 and $127,000 per year.
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Customer development manager reviews
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Updated January 8, 2025
