Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalary

Skills

What They DoEducationDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesRemote JobsJob OutlookCompareEntry Level jobsFull Time jobsWork From Home jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Customer development manager skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical customer development manager skills. We ranked the top skills for customer development managers based on the percentage of resumes they appeared on. For example, 13.4% of customer development manager resumes contained customer service as a skill. Continue reading to find out what skills a customer development manager needs to be successful in the workplace.

15 customer development manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer development managers use customer service:
  • Work with Team Leaders in shopping guidance or clarification of assignments or shopping requirements to develop customer satisfaction and customer service.
  • Well-organized and fully Seymour, CT able to meet deadlines Customer Service/Marketing Development/Management Educate customers on product and service offerings.

2. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how customer development managers use pos:
  • Managed all promotions, account updates, and division sign-offs on POS, racks, shippers, etc.
  • Utilized retailer POS, Nestl DSD shipment data, and Nielsen Market data to identify growth opportunities and secure customer buy-in.

3. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how customer development managers use java:
  • Helped create web based Java application to replace legacy reporting systems.
  • Created JAVA interface applications to extract Sprint Sales Rep and Order Compensation data from Siebel application to Sprint's mainframe applications.

4. JavaScript

Here's how customer development managers use javascript:
  • Implemented JavaScript for Form customization.
  • Involved in doing CRM modifications such as Plugins, JavaScript and C# Web services for MS Dynamics CRM 2011.

5. HTML

Here's how customer development managers use html:
  • Integrated data from customized entity form to web services, using HTML, J Query and AJAX.
  • Inserted multiple open window and i-frames for customized HTML page with dynamic data from web services.

6. Data Analysis

Here's how customer development managers use data analysis:
  • Utilized Nielsen database for effective data analysis and support of selling initiatives.
  • Managed the complex registration process and extensive event data analysis.

Choose from 10+ customizable customer development manager resume templates

Build a professional customer development manager resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your customer development manager resume.

7. SQL Server

Here's how customer development managers use sql server:
  • Developed Custom SSRS (SQL Server Reporting Services) Reports and embedded into MSCRM Application under Custom Reports Category.
  • Generated reports using SQL Server Reporting Services and implemented them in Dynamics CRM.

8. Microsoft Dynamics CRM

Here's how customer development managers use microsoft dynamics crm:
  • Have integrated using Microsoft SharePoint with Microsoft Dynamics CRM for documentation purposes using server side integration.
  • Implemented console applications for Microsoft Dynamics CRM applications.

9. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how customer development managers use customer relationships:
  • Build customer relationships and educate retail partners on seasonal collections to improve the overall success of the brand.
  • Worked independently to establish better customer relationships by face to face contact with dealers and installers.

10. PET

Here's how customer development managers use pet:
  • Developed strategic plans to launch the Friskies Pet Care line in a new pet specialty trade.
  • Introduced Hartz' pet grocery items to NY inner city and cultivated broker network to capture untapped market.

11. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how customer development managers use business development:
  • Coordinate overall operations of a newly developed Business Development Department, which included sales, marketing and training.
  • Recruited and developed new team of seven business development professionals responsible for new business acquisition and account management.

12. JQuery

Here's how customer development managers use jquery:
  • Developed File Upload UI as a modal dialog using Partial views using MVC 4 RAZOR templates and jQuery and CSS.
  • Worked on JSF, HTML5, Web 2.0, AJX with JQuery relevant to Web Channel Experience Management.

13. Power Bi

Here's how customer development managers use power bi:
  • Created hierarchies in power BI reports using visualizations like bar chart, line chart, etc.

14. Business Planning

Business planning is the processing of outlining an organization's key business activities, objectives, and plans to achieve those objectives. An ideal business plan includes an executive summary of the business, its goals, description of products and services, marketing strategy, target market, budget, and financial planning.

Here's how customer development managers use business planning:
  • Led and implemented successfully the CBP (Colgate Business Planning) process and system.

15. Cycle Management

Here's how customer development managers use cycle management:
  • Managed the teams in taking products from inception to design to implementation to launch for the entire Product Life Cycle Management.
  • Focused on product lifecycle management, trade operations, category management, market launches and extensive interaction with multiple departments.
top-skills

What skills help Customer Development Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of customer development manager skills to add to your resume

Customer development manager skills

The most important skills for a customer development manager resume and required skills for a customer development manager to have include:

  • Customer Service
  • POS
  • Java
  • JavaScript
  • HTML
  • Data Analysis
  • SQL Server
  • Microsoft Dynamics CRM
  • Customer Relationships
  • PET
  • Business Development
  • JQuery
  • Power Bi
  • Business Planning
  • Cycle Management
  • Ajax
  • Azure
  • SSRS
  • Ssis
  • ROI
  • WCF
  • Custom Workflows
  • Web Pages
  • Plugins
  • Customer Satisfaction
  • XML
  • CSS
  • Trade Shows
  • Technical Guidance
  • OData
  • Custom Reports
  • Business Process
  • Product Development
  • QA
  • User Interface
  • Customer Support
  • Data Integrity
  • Security Policies
  • Gross Profit
  • Code Reviews
  • Project Planning
  • Business Rules
  • Import Data
  • Opportunity Management

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs