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Become A Customer Engagement Manager

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Working As A Customer Engagement Manager

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $109,235

    Average Salary

What Does A Customer Engagement Manager Do At Paypal

* PayPal, Inc. seeks Customer Engagement Manager in San Jose, CA: Conduct in-depth analysis of PayPal’s customer’s acquisition channels to develop campaigns and segmentation strategies in the Latin America business unit that best suit each customer group profile.
* Craft messaging that increases consumer’s and merchant’s comprehension around PayPal benefits and drive increase in transactions.
* Req’s: MS(or equiv.)
* yrs. exp.
* OR BS(or equiv.)
* yrs. exp.
* Must be legally authorized to work in US w/o sponsorship.
* Submit resume w/ ref. to: Req. #: PLADS1000(PC) to: HR, PayPal, Inc.
* HQ, Bldg.
* Cube 15
* North First Street, San Jose, CA 95131.
* EOE

What Does A Customer Engagement Manager Do At Medtronic

* Global lead for Aortic Pipeline customer engagement activities; primary events include: major customer “Immersion Events” held throughout the world, customer VIP visits at major global conferences, and physician visits to Santa Rosa.
* Initiate and lead cross-functional Customer Engagement Steering Committee to optimize planning, coordination, and execution of customer engagement activities noted above.
* Drive consensus on the productivity metrics of customer engagement activities; create and distribute a scorecard that measures, tracks, and demonstrates the value of our investment in customer engagement activities.
* Own the planning and execution of internal and external innovation campaign.
* This work stream includes many components, including the ownership of the pipeline presentation and communication of pipeline components and strategy across numerous channels (congresses, commercial activities, training events, etc.)
* Pipeline partnership lead, including coordination of support for regional pipeline events, congresses, and activities.
* Cultivate key relationships with and regularly obtain feedback from customers and field organization to gather information, identify needs, and assess opportunities to help drive marketing programs.
* Assist with other core pipeline opportunity assessments as needed.
* Ability to travel up to 30% of the time

What Does A Customer Engagement Manager Do At Lockheed Martin

Work closely with the program manager to understand and build strategies to respond to customer needs, client needs, market trends, and emerging technologies

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Customer Engagement Manager Jobs

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Customer Engagement Manager Demographics

Gender

Male

49.7%

Female

48.7%

Unknown

1.5%
Ethnicity

White

59.2%

Hispanic or Latino

15.8%

Asian

11.0%

Black or African American

9.8%

Unknown

4.2%
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Foreign Languages Spoken

Portuguese

22.2%

Spanish

22.2%

Chinese

11.1%

German

11.1%

Carrier

11.1%

Hebrew

11.1%

Mandarin

11.1%
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Customer Engagement Manager Education

Schools

University of Phoenix

14.0%

Villanova University

7.0%

George Mason University

7.0%

Washington University in Saint Louis

4.7%

University of Memphis

4.7%

Monmouth University

4.7%

University of North Carolina at Greensboro

4.7%

University of Rochester

4.7%

Boston University

4.7%

University of Maryland - University College

4.7%

American University

4.7%

University of Houston

4.7%

San Jose State University

4.7%

University of Texas at Austin

4.7%

Pace University - New York

4.7%

Northwestern University

4.7%

Duke University

4.7%

College of Lake County

2.3%

Ramapo College of New Jersey

2.3%

Thomas Nelson Community College

2.3%
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Majors

Business

27.1%

Management

9.3%

Marketing

9.3%

Communication

6.8%

Project Management

5.9%

Management Information Systems

4.2%

Finance

4.2%

Psychology

3.4%

Computer Information Systems

3.4%

Biology

3.4%

Computer Science

3.4%

Management Science

2.5%

Political Science

2.5%

Public Relations

2.5%

Economics

2.5%

Electrical Engineering

2.5%

Writing

1.7%

Health Sciences And Services

1.7%

Information Technology

1.7%

Electrical Engineering Technology

1.7%
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Degrees

Bachelors

40.4%

Masters

33.1%

Other

16.9%

Certificate

3.6%

Associate

3.6%

Diploma

1.8%

Doctorate

0.6%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Customer Engagement Manager Salaries

Job Title Company Location Start Date Salary
Customer Engagement Manager Amdocs, Inc. Bethpage, NY Jul 14, 2016 $144,000
Senior Customer Engagement Manager Otsuka Pharmaceutical Develop. & Commercializ. Inc. Princeton, NJ Jan 02, 2016 $139,048 -
$144,024
Manager, Tech, Deloitte Digital, Customer Engagement, Commerce & Content Deloitte Consulting LLP Chicago, IL Sep 21, 2016 $137,975 -
$218,500
Customer Engagement Manager Paypal, Inc. San Jose, CA Oct 01, 2012 $130,000
Manager, Customer Engagement Team Avid Technology, Inc. Burlington, MA Feb 20, 2013 $125,000 -
$145,000
Customer Engagement Manager Paypal, Inc. San Jose, CA Aug 30, 2013 $120,000
Manager, Tech, Deloitte Digital, Customer Engagement, Commerce & Content Deloitte Consulting LLP San Diego, CA Sep 29, 2016 $114,315 -
$218,500
Engagement Manager, Custom Campaigns and Video Data Solutions Yahoo! Inc. Sunnyvale, CA Feb 17, 2015 $114,000 -
$134,000
Development Release & Customer Engagement Manager First Insight, Inc. PA Jan 10, 2016 $112,700
Customer Engagement Manager Apttus Corporation San Mateo, CA Aug 15, 2016 $110,989 -
$145,640
Customer Engagement Manager Gracenote, Inc. Emeryville, CA Nov 18, 2013 $110,000
Customer Engagement Manager Pactera Technologies Inc. Redmond, WA Jan 08, 2016 $108,852
Senior Customer Engagement Manager Otsuka Pharmaceutical Development & Commercialization, Inc. Princeton, NJ Jan 01, 2015 $106,452 -
$144,024
Senior Customer Engagement Manager Otsuka America Pharmaceutical, Inc. Princeton, NJ Oct 06, 2014 $106,452 -
$144,024
Customer Engagement Manager Marin Software Inc. San Francisco, CA Sep 11, 2015 $100,000
Development Release & Customer Engagement Manager First Insight, Inc. Sewickley, PA Oct 01, 2013 $99,225
Customer Engagement Manager Marin Software Inc. San Francisco, CA Jan 03, 2014 $95,000 -
$100,000
Customer Engagement Manager Square, Inc. San Francisco, CA Sep 28, 2015 $90,106 -
$125,000
Customer Engagement Manager Infotech Enterprises America, Inc. East Hartford, CT Jun 03, 2013 $90,064
Customer Engagement Manager Gracenote, Inc. Emeryville, CA Sep 17, 2015 $90,000
Development Release & Customer Engagement Manager First Insight, Inc. Pittsburgh, PA Oct 01, 2010 $90,000
Customer Engagement Manager Infotech Enterprises America, Inc. Middletown, CT Nov 21, 2013 $71,261
Customer Engagement Manager Cyient, Inc. Arlington, TX Jul 14, 2015 $70,933
Customer Engagement Manager Cyient, Inc. Middletown, CT Mar 12, 2015 $70,782

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Top Skills for A Customer Engagement Manager

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  1. Customer Engagement Strategy
  2. Customer Satisfaction
  3. Delivery
You can check out examples of real life uses of top skills on resumes here:
  • Developed customer engagement strategy and established Color Center of Excellence to facilitate global customer events for significant product portfolio.
  • Instituted change management control processes which reduced incidences of client technology infrastructure downtime, leading to dramatic improvements in customer satisfaction.
  • Teamed with account teams and delivery architects to develop appropriate and cost effective solution proposals.
  • Delivered excellent customer service by greeting and assisting each customer.
  • End to end cross company customer relationship management.

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Top 10 Best States for Customer Engagement Managers

  1. District of Columbia
  2. New York
  3. Rhode Island
  4. Massachusetts
  5. Connecticut
  6. Delaware
  7. Washington
  8. Alaska
  9. Pennsylvania
  10. Minnesota
  • (123 jobs)
  • (908 jobs)
  • (48 jobs)
  • (537 jobs)
  • (156 jobs)
  • (55 jobs)
  • (395 jobs)
  • (21 jobs)
  • (536 jobs)
  • (275 jobs)

Top Customer Engagement Manager Employers

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Jobs From Top Customer Engagement Manager Employers

Customer Engagement Manager Videos

Microsoft Services - Engagement Manager Role

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