Customer Experience Associate Education Requirements And Courses

Customer experience associate education requirements

Updated January 8, 2025

2 min read

Usually, customer experience associates don't need a college education. The most common degree for customer experience associates is bachelor's degree with 59% graduates, with only 18% customer experience associate graduates earning associate degree. Customer experience associates who decided to graduate from college often finish University of Phoenix or The University of Alabama. Some good skills to have in this position include customer service, customer inquiries and cash handling.

What education do you need to become a customer experience associate?

What degree do you need to be a customer experience associate?

The most common degree for customer experience associates is bachelor's degree, with 59% of customer experience associates earning that degree. The second and third most common degree levels are associate degree degree at 18% and associate degree degree at 12%.

Bachelor's, 59%

Associate, 18%

High School Diploma, 12%

Master's, 5%

Other Degrees, 6%

What should I major in to become a customer experience associate?

You should major in business to become a customer experience associate. 27% of customer experience associates major in business. Other common majors for a customer experience associate include psychology and communication.

Business, 27%

Psychology, 9%

Communication, 7%

Marketing, 6%

Other Majors, 51%

Best majors for customer experience associates

Rank	Major	Percentages
1	Business	27.2%
2	Psychology	9.0%
3	Communication	6.6%
4	Marketing	6.1%
5	Accounting	6.1%

Show more common customer experience associate majors

20 best online courses for customer experience associates

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1. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

2. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

3. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

4. Customer Experience Management Blueprint

4.2

(571)

Learn How To Create A Profitable and Cost-Effective Customer Experience Strategy with These Practical Tools and Lectures...

5. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

6. Customer Experience Management Essentials

(308)

Learn How To Measure And Improve Customer Loyalty...

7. Customer Experience Management (CX): MASTERCLASS 2023

4.3

(3,732)

#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C...

8. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

9. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

10. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

11. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

12. Customer Retention: Maximise Your Profits

4.6

(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

13. Omnichannel Customer Experience Management (CX)

4.5

(3,263)

How To Create A Seamless Customer Experience In An Omnichannel Ecosystem...

14. Customer Service Training: Dealing with Difficult Customers

4.5

(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

15. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

16. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

17. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

18. Customer Experience Certification Workshop

4.2

(673)

The workshop that will help you get the CCXP certification...

19. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

20. The Customer: Develop Customer Centric Metrics (BITE SIZE)

(422)

To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...

Average customer experience associate salary by education level

Customer experience associates with a Master's degree earn more than those without, at $39,320 annually. With a Bachelor's degree, customer experience associates earn a median annual income of $36,018 compared to $29,383 for customer experience associates with an Associate degree.

Customer experience associate education level	Customer experience associate salary
Master's Degree	$39,320
High School Diploma or Less	$27,248
Bachelor's Degree	$36,018
Some College/ Associate Degree	$29,383