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Customer experience associate salary
Average customer experience associate salary
$13.38
Average Customer Experience Associate Salary
The average salary for a Customer Experience Associate is approximately $27,830 per year, translating to around $13.38 per hour. Salaries vary significantly based on factors such as location, experience, and specific industry. For instance, associates in regions with a higher cost of living may earn more, reflecting local market dynamics.
Salary by Experience Level
Experience plays a crucial role in determining salary levels. Entry-level associates may start at lower wages, while those with several years of experience can command higher pay. The salary range typically starts from $25,000 and can exceed $35,000 annually for seasoned professionals.
Highest Paying States
States such as California and New York tend to offer higher salaries for customer experience associates due to their competitive job markets and cost of living considerations. By understanding these salary trends, job seekers can better navigate their career paths and negotiate effectively.
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Where can a Customer Experience Associate earn more?
Customer experience associate salaries by experience level
Customer experience associate salary estimates from across the web
Average customer experience associate salary by state
The average customer experience associate salary in Massachusetts, Tennessee, and Rhode Island are the highest in the U.S. The lowest average customer experience associate salary states are Georgia, Arkansas, and Wyoming.
- State view
- County view
Highest paying states for customer experience associates
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Maine | $27,517 | $13.23 |
| 2 | Massachusetts | $30,515 | $14.67 |
| 3 | Vermont | $28,425 | $13.67 |
| 4 | Indiana | $27,294 | $13.12 |
| 5 | Iowa | $28,355 | $13.63 |
| 6 | Michigan | $27,186 | $13.07 |
| 7 | Rhode Island | $28,545 | $13.72 |
| 8 | Wisconsin | $26,953 | $12.96 |
| 9 | Arizona | $26,857 | $12.91 |
| 10 | Tennessee | $28,892 | $13.89 |
| 11 | Minnesota | $27,751 | $13.34 |
| 12 | Connecticut | $26,348 | $12.67 |
| 13 | Ohio | $25,555 | $12.29 |
| 14 | Colorado | $26,992 | $12.98 |
| 15 | Illinois | $25,446 | $12.23 |
| 16 | Florida | $24,685 | $11.87 |
| 17 | New Jersey | $26,332 | $12.66 |
| 18 | New York | $26,978 | $12.97 |
| 19 | New Hampshire | $24,754 | $11.90 |
| 20 | California | $28,199 | $13.56 |
| 21 | Pennsylvania | $24,291 | $11.68 |
| 22 | Nevada | $25,656 | $12.33 |
| 23 | Oregon | $27,213 | $13.08 |
| 24 | District of Columbia | $28,951 | $13.92 |
| 25 | Utah | $24,431 | $11.75 |
| 26 | Kansas | $23,362 | $11.23 |
| 27 | Maryland | $25,972 | $12.49 |
| 28 | Texas | $24,682 | $11.87 |
| 29 | Louisiana | $22,297 | $10.72 |
| 30 | Nebraska | $24,762 | $11.90 |
| 31 | Washington | $24,549 | $11.80 |
| 32 | Virginia | $24,539 | $11.80 |
| 33 | Oklahoma | $24,154 | $11.61 |
| 34 | North Carolina | $23,412 | $11.26 |
| 35 | Delaware | $22,233 | $10.69 |
| 36 | Montana | $23,844 | $11.46 |
| 37 | Hawaii | $23,814 | $11.45 |
| 38 | West Virginia | $21,321 | $10.25 |
| 39 | Mississippi | $21,086 | $10.14 |
| 40 | South Carolina | $22,313 | $10.73 |
| 41 | Kentucky | $19,890 | $9.56 |
| 42 | Alaska | $22,031 | $10.59 |
| 43 | North Dakota | $21,935 | $10.55 |
| 44 | Georgia | $20,914 | $10.05 |
| 45 | Arkansas | $20,882 | $10.04 |
| 46 | Alabama | $21,155 | $10.17 |
| 47 | Missouri | $21,974 | $10.56 |
| 48 | Wyoming | $20,854 | $10.03 |
| 49 | South Dakota | $20,954 | $10.07 |
| 50 | Idaho | $18,936 | $9.10 |
| 51 | New Mexico | $19,546 | $9.40 |
Highest paying cities for customer experience associates
The highest-paying cities for customer experience associates are Boston, MA, Washington, DC, and Columbia, TN.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $30,574 | $14.70 |
| 2 | Washington, DC | $28,984 | $13.93 |
| 3 | Columbia, TN | $28,897 | $13.89 |
| 4 | Los Angeles, CA | $28,369 | $13.64 |
| 5 | Minneapolis, MN | $27,780 | $13.36 |
| 6 | Albany, NY | $27,403 | $13.17 |
| 7 | Indianapolis, IN | $27,293 | $13.12 |
| 8 | Aurora, CO | $27,014 | $12.99 |
| 9 | Milwaukee, WI | $26,953 | $12.96 |
| 10 | Tempe, AZ | $26,892 | $12.93 |
| 11 | Newark, NJ | $26,395 | $12.69 |
| 12 | Las Vegas, NV | $25,758 | $12.38 |
| 13 | Newark, OH | $25,572 | $12.29 |
| 14 | Chicago, IL | $25,504 | $12.26 |
| 15 | San Antonio, TX | $24,878 | $11.96 |
| 16 | Miami, FL | $24,830 | $11.94 |
| 17 | Omaha, NE | $24,779 | $11.91 |
| 18 | Chesapeake, VA | $24,628 | $11.84 |
| 19 | Seattle, WA | $24,600 | $11.83 |
| 20 | Philadelphia, PA | $24,422 | $11.74 |
Customer experience associate salary details
A customer experience associate's salary ranges from $15,000 a year at the 10th percentile to $49,000 at the 90th percentile.
What is a customer experience associate's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $49,000 | $4,083 | $24 |
| 75th Percentile | $37,000 | $3,083 | $18 |
| Average | $27,830 | $2,319 | $13 |
| 25th Percentile | $20,000 | $1,667 | $10 |
| 10th Percentile | $15,000 | $1,250 | $7 |
Highest paying customer experience associate jobs
The highest paying types of customer experience associates are customer service expert, customer service executive, and customer service consultant.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Account Representative | $36,138 | $3,011 | $17.37 | 269,549 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Customer Care Representative | $32,912 | $2,743 | $15.82 | 214,835 |
| Customer Service Expert | $99,957 | $8,330 | $48.06 | 221,140 |
| Customer Service Representative | $32,260 | $2,688 | $15.51 | 209,515 |
| Customer Service Consultant | $37,471 | $3,123 | $18.02 | 225,026 |
Top companies hiring customer experience associates now:
Which companies pay customer experience associates the most?
Customer experience associate salaries at Boehringer Ingelheim and Meta are the highest-paying according to our most recent salary estimates. In addition, the average customer experience associate salary at companies like Adobe and Microsoft are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Boehringer Ingelheim | $167,040 | $80.31 |
| 2 | Meta | $147,443 | $70.89 |
| 3 | Adobe | $134,639 | $64.73 |
| 4 | Microsoft | $130,474 | $62.73 |
| 5 | $130,323 | $62.66 | |
| 6 | Citi | $125,946 | $60.55 |
| 7 | HP | $109,615 | $52.70 |
| 8 | Infosys Public Service | $108,855 | $52.33 |
| 9 | Salesforce | $107,920 | $51.88 |
| 10 | Santander Bank | $104,779 | $50.37 |
| 11 | Guidehouse | $92,505 | $44.47 |
| 12 | UGI | $92,263 | $44.36 |
| 13 | Booz Allen Hamilton | $85,650 | $41.18 |
| 14 | RapidSOS | $85,580 | $41.14 |
| 15 | Deloitte | $85,549 | $41.13 |
| 16 | ICF | $84,785 | $40.76 |
| 17 | Accenture | $80,275 | $38.59 |
| 18 | RXR Realty | $76,947 | $36.99 |
| 19 | Alliance of Professionals & Consultants | $76,767 | $36.91 |
| 20 | JPMorgan Chase & Co. | $73,442 | $35.31 |
Wage gap by gender, race and education
Customer Experience Associate salary by industry
The average customer experience associate salary varies across industries:
- The average customer experience associate salary in the automotive industry is $32,280, the highest of any industry.
- The average customer experience associate salary in the finance industry is $30,007.
- Customer experience associates in the start-up industry earn an average salary of $24,570, the lowest of any industry.
Highest paying industries for customer experience associates
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Automotive | $32,280 | $15.52 |
| 2 | Technology | $30,007 | $14.43 |
| 3 | Retail | $29,132 | $14.01 |
| 4 | Start-up | $24,570 | $11.81 |
High paying customer experience associate jobs
Customer experience associate salary trends
The average customer experience associate salary has risen by $4,054 over the last ten years. In 2014, the average customer experience associate earned $23,776 annually, but today, they earn $27,830 a year. That works out to a 11% change in pay for customer experience associates over the last decade.
Compare customer experience associate salaries for cities or states with the national average over time.
Average customer experience associate salary over time
Compare customer experience associate salaries for individual cities or states with the national average.
Customer experience associate salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $27,800 | $13.38 | +3.1% |
| 2024 | $27,000 | $12.96 | +2.8% |
| 2023 | $26,200 | $12.60 | +2.5% |
| 2022 | $25,500 | $12.28 | +1.8% |
| 2021 | $25,100 | $12.06 | +1.8% |
Recently added customer experience associate salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Draftkings | Customer Experience Associate, Temporary | Boston, MA | 06/30/2025 | $32,912 |
| Draftkings | Customer Experience Associate, Temporary | Las Vegas, NV | 06/30/2025 | $32,912 |
| Huntington | Customer Experience Banker-Bilingual Spanish, Chicago, IL (Paulina/Milwaukee) | Chicago, IL | 06/29/2025 | $48,001 |
| The TJX Companies, Inc. | Customer Experience Coor | Speedway, IN | 06/29/2025 | $27,131 |
| Get It-Hospitality | Customer Experience Associate Agent | Memphis, TN | 06/29/2025 | $41,740 |
| Window Nation | Customer Experience Admin | Fulton, MD | 06/29/2025 | $36,523 |
| Working at Signature Aviation | Guest Experience Associate-Hpn | White Plains, NY | 06/29/2025 | $43,827 |
| Kate McLeod | Customer Experience Associate | New York, NY | 06/29/2025 | $45,914 |
| Working at Signature Aviation | Guest Experience Associate-FOK | Westhampton, NY | 06/29/2025 | $50,088 |
| The Coca-Cola Company | Guest Experience Associate | Atlanta, GA | 06/28/2025 | $16,848 |
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