Customer field engineer jobs near me

Joining Collibra's Customer Engineering team We're shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. Responsible for both net-new and expansion opportunities in existing accounts. Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. As a Customer Engineer at Collibra, you will be responsible for the technical relationship with the customer throughout the entire customer journey both pre- and post-sale. You will fill an essential and highly respected role in the sales organization at Collibra. Staff Customer Engineers at Collibra are responsible for Mapping solutions to value across large and dynamic organizations, bridging both business and technical requirements. Participating in discovery and driving qualification of new opportunities and expansion customers Preparing and conducting product demonstrations, highlighting how Collibra's Platform can support our Enterprise customer's needs. Advising and supporting customers' technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values. Preparing and providing input for functional and technical sections of RFPs/RFQs. Supporting sales and marketing activities, webcasts, field enablement, and asset creation. Provide advice and feedback to product management and engineering to enhance our offerings. You have 6 + years in a Sales or Customer Engineering or Sales Consulting role. Experience in Sales or Customer engineering in Enterprise land and expand motions. Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management. Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, have set up and/or participated in governance boards. Experience in regulatory compliance and or (financial/IT) audit. Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms - experience in the data space is required. A bachelor's degree or equivalent work experience is required. This position is not eligible for visa sponsorship. You are An effective communicator A sales- and customer- focused self-starter with enthusiasm, flexibility, and motivation. A trusted advisor for C-level executives and C-1 level executives A proven collaborator and liaison with all levels and departments within an organization and experience and success in a partner-heavy environment. Confident in dispensing knowledge to a highly skilled and experienced audience. Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region. Excited for continuous learning and development, with an aptitude for grasping technical concepts.[and link these technical concepts to business benefits] Willing to travel up to 30% within the region. Measures of success Within your first month, you will become familiar with Collibra and the institutional knowledge of process. Within your second month, you should be able to host discovery calls, and basic demonstrations and present the solution and its value. Within your third month, you will become a voice for Collibra having proven proficiency in the software to start educating the customer on features, roadmap, and process of customer-cycle. Operational excellence in completing administrative tasks in support of sales tasks. Compensation for this role The standard base salary range for this position is $152,000.00 - $190,000.00. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location. In addition to base salary, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more. Benefits at Collibra Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra's benefits. We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra. At Collibra, we're proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

At Builder.io, we're pioneering the space between design and development, creating a new category of Visual Development Platform that transforms how teams build digital products. Our mission is to empower design and development teams to unlock their full potential through modern development workflows powered by cutting-edge AI technology. If you're passionate about innovation, developer experience, and helping customers succeed through AI-powered workflows, we'd love to hear from you. About the Role: You'll collaborate directly with engineering, design, and product teams at some of the world's most innovative companies, helping them reimagine how they design, build, and scale digital experiences with Builder. Whether through Fusion, our AI-powered code generation suite that streamlines handoff between design and development, or Publish, our API-driven content platform, you'll partner with engineering, design, and product teams to reimagine how they design, build, and scale digital experiences with Builder. Key Responsibilities: Lead interactive onboarding programs for enterprise design and engineering teams, leading live workshops, hands-on integration sessions, and technical pairings. Guide customers through implementing and optimizing Builder's platform, from Fusion (AI-powered code generation) to Publish (visual content management), ensuring seamless setup and adoption. Collaborate directly with developers and designers to debug issues, extend functionality, and build real projects that demonstrate Builder's AI and visual development capabilities in action. Identify and scale high-impact workflows where Builder's AI can accelerate design-to-code handoffs, reduce engineering bottlenecks, and drive measurable ROI. Develop enablement resources and playbooks-from best-practice guides and sample repos to reusable onboarding templates-capturing learnings from real customer engagements. Partner with Product and Engineering teams to translate customer feedback into actionable insights, refine new features, and continuously improve the onboarding experience. What We're Looking For: Front-End Development Expertise: 4+ years of experience with HTML, CSS, JavaScript, and modern frameworks like React, Vue, or Angular. AI & Workflow Enablement Interest: Experience with (or a strong curiosity about) prompt design, generative AI tools, or LLM-based development workflows. Headless Architecture Proficiency: Familiarity with modern web architectures (headless CMS, APIs, GraphQL) and how data and content flow through large systems. Customer-Facing Experience: Proven success supporting or implementing complex software solutions for enterprise customers. Strategic Thinker: Ability to translate technical and business needs into clear plans that drive adoption and measurable outcomes. Adaptable & Collaborative: Thrives in dynamic, fast-moving environments. Open to feedback, learning, and experimentation. Why Builder.io? Innovative Culture: Join a team that values creativity and forward-thinking ideas. Professional Growth: Collaborate with top-tier enterprise customers and help shape the future of visual development. Competitive Compensation: Estimated salary range of $100,000 - $180,000 USD, based on experience and skills. If you're excited about this role and passionate about driving customer success with cutting-edge technology, we want to hear from you! What Builder.io offers you: Unlimited time off. 3 weeks is the minimum that we will ask you to take each year Mental health days. We encourage you to take at least one per quarter to recharge Paid parental leave. 12 weeks of full pay for the birth and care of a newborn child, or for the placement of a child for adoption or foster care $500 home office improvement budget. Help get what you need to be comfortable working in a digital-first environment $500 annual learning & development budget. Feel supported and empowered to continue developing your skills Co-working space reimbursement. Work from any WeWork at anytime with an All Access pass, or reimburse up to $300/month at another local co-working space Health Insurance. 100% employer-paid premiums for medical, dental, and vision insurance for employees, and 50% covered for eligible dependents Additional Insurance. Depending on location, Builder covers your life insurance, short- and long-term disability, and you'll have access to supplemental benefits like accident and critical illness insurance 401k (for US based team members). Contribute to your financial future through our Guideline plan Real equity. We have a four year vesting schedule with a one year cliff. We also have a ten (10!!) year exercise window 🤯 (yeah, we're pretty stoked about it!) About Builder.io: Builder.io is pioneering the space between design and development, creating a new category of Visual Development Platform that transforms how teams build digital products. Our Visual Copilot technology bridges the gap between Figma designs and production code, enabling teams to build interactive features using natural language while working with their actual code, data, and APIs. Alongside our code generation capabilities, our CMS empowers organizations to skip code generation altogether and publish updates to any live site or app in a couple clicks. Trusted by leading mid-market to enterprise-level companies like JCrew, Vimeo, and Anheuser Busch, we're focused on eliminating the traditional bottlenecks between design, development, and content management. Builder.io is committed to growing an inclusive and diverse team. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You'll Love This Role The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. CSEs must be data-driven to drive efficiency in communicating with all federal and public sector customers. The CSE must be ready to engage with various technical functions within an organization while also being able to demonstrate the value of Cribl in business discussions with company executives. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey. As An Active Member Of Our Team, You Will… Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion Become the trusted Cribl product expert as customers build out observability pipelines to transform data in their organization Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization If You've Got It - We Want It Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value Experience with Federal or Public Sector organizations. Local to the greater Washington D.C. area GovCloud or FEDRAMP Experience Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy. Customer facing presentation history in program reviews or similar events Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes Quick learner with good technical and problem-solving skills Willingness to travel as needed Bonus Points/Preferred Qualifications: Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.) Solid technical understanding of managing customers through Customer Success Platforms such as GainSight Working knowledge of major cloud providers (AWS, Azure, GCP) Good jokes, or maybe better, bad jokes Must be able to obtain a US Security Clearance Top Secret or TS/SCI Clearance Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

=== Page: ******************************************************* === About the Role Hex's customer base is growing and changing quickly as our space and product evolve. To keep pace with this growth, we are hiring the next addition to our Customer Engineering team! Customer Engineering at Hex is a post-sales focused role that works closely with our Account Executives, Product Experts and EPD teams to deliver a top-notch technical customer experience. As a Customer Engineer, you will use your data and project management expertise to effectively onboard new customers as they begin their journey with Hex while setting them up for long-term success. Our CE team works closely with customers throughout their partnership with Hex to build and implement customer-focused frameworks, advise customers on data curation strategies to enable Hex AI, and educate end users on Hex's unique capabilities. Your work is crucial to drive expansion revenue and our product roadmap. By being hands-on with customers, you are the eyes and ears of the company. A large part of your role will be translating all of that valuable information into insights for Product, GTM leadership, and more! Reporting directly to our Head of Customer, this role is perfect for someone looking to have a big impact on a small team and generate ideas for how this role will continue to change. If you want to learn more about the Customer team, what we do, and how we work, please check out our team page! What you will do: Become a Hex product expert capable of guiding customers through initial product setup, asset development, and technical questions Work hands-on with our strategic customers to: Build confidence that Hex is the best place for their organization to work with data Teach Hex best practices and general platform knowledge Advise on data curation strategy to enable Hex AI Drive Hex product adoption with core data personas Experiment with implementation, onboarding and training programs aligned to the newest parts of Hex's product Build relationships with Hex owners at customers in your book of business to get valuable feedback, test early product features, and help them drive product adoption Identify patterns from your book of business that can be reused, automated, or incorporated into the product experience Aggregate and share product feedback internally based on your experiences working hands-on with customers to inform our product roadmap and prioritization Who you might be: You're customer and data-obsessed. You have 2+ years working in a technical customer-facing role (Sales/Customer Engineering, Solutions Architect, Technical Account Management). You are genuinely curious about your customers and their challenges working with data You are comfortable meeting with stakeholders and finding creative solutions to address their pain You mirror our core data persona's technical capabilities. You are fluent in SQL and Python. You have familiarity with the data tooling ecosystem (traditional BI, cloud data warehouses, semantic layers, etc.) and are curious about the role of AI in data (bonus if you have experience with it directly!). You are excited to learn and build something new. You welcome opportunities to be creative, design and run experiments and are comfortable sharing wins, losses, and learnings. You are an effective communicator & advisor. You work well with technical stakeholders (internal & external) to gather/deliver feedback, share timelines, and drive progress. You are comfortable asking for help when you need it. You are a strategic problem solver. You are able to break down complex, ambiguous opportunities into discrete, actionable hypotheses to test with minimal overhead. Preferably based in NYC or SF and excited to work in office 2 days per week, or remote in EST or PST timezone In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The on-target-earnings (OTE) for this role is: $150,000 - $170,000. The OTE range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we're open to. Placement in the OTE range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: *************************************************

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we've become a leader in AI marketing and partner with industry leaders like Domino's, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others. Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. About the Role The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask. You'll work directly with all users to ensure they can get the most value from the platform. This may include answering questions in Intercom, Slack, on the phone, or through email. The nature of the work is technical and requires an understanding of how to read API documentation, how the standard suite of SaaS tools work (e.g. CRMs, ESPs, ERPs, etc...), and the basic building blocks of customers use data. The Customer Success Engineering role is also designed to provide broad exposure across the organization, including tight collaboration with Solutions Architects, Solutions Engineers, Marketing, Engineering, and Operations. The role is perfect for strong team players that want to have impact across the company and with our customers. About You The ideal candidate is hungry to learn, excited to cross-functionally collaborate, driven to deliver optimal customer experiences, and is excited to learn from and teach others. Hightouch is still a startup, which translates to pitching in across the organization and wearing many hats as we grow. You will be excited for an opportunity that allows you to be an important member of an exceptional company, be willing to ask questions when you're unsure, and take initiative when you're passionate about a topic/solution/process. Finally, you'll need to be a self-starter, comfortable with ambiguity, willing to challenge the status quo, and a strong team player. Everyone at Hightouch plays an important role in our growth and this position is at the forefront of our efforts to drive an exceptional for every user. We're of the firm belief that keeping customers promises is how we'll win and we're excited for this role to play an integral part of the customer journey. Requirements 2+ years in a customer-facing role (Note: Doesn't necessarily need to be technical) Technical background either through experience or education Conversant in SQL or willing to learn the basics and a few more advanced topics Strong discovery and interpersonal skills Intellectual curiosity, high ambition, and humility. Excellent verbal and written communication skills. Ability to adapt to an ever-changing work environment Thorough understanding of the technology industry and its players Compensation Hightouch's salary range for this position is 85,000-110,000 USD per year. At Hightouch, we value impact over years of experience when it comes to your role and compensation. Your compensation is based on our assessment of your interview performance, which our recruiting partner and hiring manager will walk you through when you receive an offer. Salary is just one component of Hightouch's total compensation package for employees. We also offer a generous equity package for all of our full-time employees, as we believe being an owner of Hightouch is incredibly important. See below for more information on our benefits and perks.

Forward Networks is transforming how the world's most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry's first network digital twin, a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment. Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security. Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations. Forward Networks is looking for a Customer Success Engineer. Do want to create a category and help build a special company? Join a company that has been in market 5+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable. We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. What you'll do: As a Customer Success Engineer for our Enterprise team, you will be responsible for providing world class post-sales technical leadership to our client base. Responsibilities: Providing advice and guidance as the Forward Networks subject matter expert to ensure successful ongoing usage and adoption of our technologies Taking ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures Walking customers through the various stages of adoption with Forward Networks Platform Working directly with our internal Product Management, Engineering, Sales and Marketing teams. Some travel to customer locations ( Requirements: B.S. Computer Science or equivalent educational experience 5+ years of customer facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider or Governmental agencies Experience: Strong understanding of Networking and Security fundamentals Experience in working with multiple Network vendors (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks etc.) Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques; Superior presentation skills Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment Highly Desired: One or more of the following certificates: CCIE, JNCIE or VCDX Experience in working for a startup company Working knowledge of API driven workflows and scripting languages (Python, bash, jq, graphql, etc) Candidates will work remote with 10-20% travel requirement for customer and internal meetings. Ideal candidate will be located in Central region of US. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $165,000/yr to $190,000/yr. The offered compensation may also include stock.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We're passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You'll not only work with some of the world's most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don't expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Customer Success Engineer at Quantum Metric, you will help to support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth. You will understand the obstacles faced by your clients, guide them to define meaningful requirements, and create innovative solutions to ensure they are successful in achieving their goals.🔧 Responsibilities Adapt quickly to changing priorities and capable of operating in an ever-changing work environment. Architect: Equip stakeholders with the capabilities to effectively execute their digital strategy. Understand your client's objectives, define their implementation plan, and configure the Quantum Metric platform to satisfy their requirements. Engineer: Develop custom JavaScript functions to capture data analytics and satisfy complex use cases. Configure alerts, dashboards, and reports to give clients real-time visibility to the performance of their digital platforms. 💡 Requirements Past experience developing, implementing, or managing digital solutions. Experience in Professional Services, Customer Success, Sales Engineering, Solutions Consulting, or other client-facing roles is preferred Experience with web technologies, analytics, front-end development, and best practices for UX/UI Development experience with HTML, CSS, and JavaScript. Experience with React, Angular, Vue, or native mobile is a plus Must exhibit proficiency in JavaScript development. Hands-on experience with digital analytics solutions such as Adobe Analytics, Adobe Target, Google Analytics, Optimizely, or Tealeaf Expert knowledge of browser developer tools to test scripts & diagnose issues Familiarity with the page load lifecycle & techniques for performance optimization Strong project & time management skills. Must be able to multi-task while simultaneously juggling the needs of multiple clients Able to adapt quickly to changing priorities and capable of operating in an ambiguous environment. Excellent verbal and written communication skills with exemplary presentation skills. Socially capable and be able to connect with a diverse audience: senior leaders, middle managers, and individual contributors, both technical and non-technical 10% travel Compensation: $90,000 - $120,000 base | bonus eligible 🏆 Perks and BenefitsThis will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career. Group benefits Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) FSA, DCFSA, and HSA accounts Employee Assistance Programs (EAP) Telehealth options Voluntary Life & AD&D, STD, LTD, Critical Illness and AccidentHealthy Rewards - Discount ProgramsDiscounts on Pet Insurance 401k (with employer match) and Options / Equity 13 company holidays Unlimited Paid Time Off Sick leave Parental/Adoption Leave In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.Promotional opportunities Rewards and recognition programs Robust onboarding and training program One-time stipend for work-at-home employees Monthly business expense stipend Flexible work environments Employee Discount Program (Perks at Work) Employee Referral Program Lead Referral ProgramMacBook and awesome swag delivered to your door Encouraging and collaborative culture RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack) 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business' bottom line. Today, Quantum Metric captures insights from 40 percent of the world's internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you're interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an *************************** email address and/or LinkedIn in Mail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate's sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to **************************. Quantum Metric is an E-Verify employer: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf Applicant Privacy Policy: ************************************************************* #LI-REMOTE #BI-Remote

Are you interested in working for a growing company, as part of a great supportive accounting team? Are you looking for an exciting opportunity in the medical IT industry? Do you seek a career, rather than just a job? If yes, you need to consider this role with PaxeraHealth Corp. PaxeraHealth is now hiring a Senior Customer Care to join our Implementation and Customer Care team. Don't miss out on this great opportunity with a growing company. We seek an individual who will embrace our culture of excellence, service and integrity. As a developer of technologies that help manage millions of medical images every year, PaxeraHealth Corp. is shaping the industry and transforming technologies so radiologists and clinicians have what they need, including our AI solutions. As such, we are one of the best and brightest medical solutions companies for whom to work. This position is ideal for someone with a strong background in PACS/Healthcare IT, excellent problem-solving skills, and a passion for customer support. This is a Remote Position located in the USA for our company that is located in Newton MA We offer on the job training, and a respectful, friendly work environment in a growing company! Responsibilities Serve as the highest level of technical support for PaxeraHealth clients. Diagnose, troubleshoot, and resolve software and technical issues across healthcare imaging systems. Implement PaxeraHealth software solutions in cloud-based, virtual, and physical environments. Support integrations with PACS, RIS/HIS, EMRs, and third-party healthcare IT solutions. Document project activity, contribute to knowledge-based content, and perform root cause analysis. Collaborate closely with project managers, engineers, and customers to ensure successful installations and timely resolution of service requests. Provide expert input and support in conferences, demos, or onsite engagements when needed. What We're Looking For 5+ years supporting or implementing PACS or similar Healthcare IT software. Bachelor's degree in Computer Science or related field (or equivalent experience). Deep understanding of healthcare imaging standards like DICOM, HL7, and IHE. Hands-on experience with systems administration (Windows Server, Active Directory, VMWare, etc.). Technical knowledge in: Networking: TCP/IP, VPNs, NAT, VLAN Databases: SQL Server, queries, management Scripting: Bash, PowerShell, Ruby/Perl, HTML/XML Tools: Wireshark, IIS, Apache, OpenSSL Strong communication and interpersonal skills with a customer-first mindset. Ability to explain technical concepts to non-technical users clearly and patiently. Must be able to pass a drug test and a background check. What We Offer in Return: A Competitive Wage/Salary! Remote position Working for a rapidly growing company in the dynamic healthcare technology field! Benefits to include: Company Health, Vision and Dental insurance Life Insurance Paid Holidays Paid Vacation Paid sick time Paid personal days Work with an outstanding and dedicated team of accounting, IT, Marketing, and Administrative professionals who are committed to our company's growth Work for a company whose values include: Integrity, Hard Work, Exceptional Service and Innovation A friendly work environment with a family-owned feel! Come Join Our team! Our Team Our most valuable assets are the talented, purposeful people on our team. In fact, they are the backbone of PaxeraHealth. We provide an environment that attracts, motivates, and retains the best people, enabling us to be highly productive and consistently achieve excellent results. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services. Their unique mix of skills and qualifications matches our customers' needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers - now and for the future. If interested in this exciting opportunity to work for a company with tremendous growth potential, one which embraces diversity, offers a respectful, friendly work environment, yet one charged with the energy and excitement, please send your resume with salary requirements now! Don't miss out on this great opportunity.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Engineer - Advanced Customer Engineering (ACE) in United States. The Principal Engineer in Advanced Customer Engineering (ACE) will serve as a senior technical leader working with high-profile customers to resolve complex engineering challenges. This role involves providing expert-level support for critical accounts, onboarding premium services clients, and collaborating with engineering teams to troubleshoot, diagnose, and remediate product and network issues. You will act as a trusted advisor, building strong relationships with both customer executives and front-line engineers. The position requires a deep understanding of enterprise networking, cloud, and wireless technologies, coupled with exceptional problem-solving, communication, and leadership skills. Travel will be required up to 50% of the time, providing opportunities to engage directly with customers and teams across multiple locations. This role is ideal for highly experienced engineers who thrive in high-pressure situations and enjoy mentoring others while delivering exceptional technical solutions. Accountabilities: · Act as the senior technical resource for critical account program customers. · Onboard and provide ongoing support to premium services clients, ensuring a first-class customer experience. · Identify suboptimal network designs or misconfigurations and recommend corrective actions. · Collaborate with engineering escalation teams to troubleshoot and resolve complex software and hardware issues, both remotely and onsite. · Build strong, trusted relationships with customers and internal teams to facilitate problem resolution and knowledge sharing. · Lead technical discussions and provide guidance across the organization to improve service outcomes. · Manage travel schedules proactively to engage effectively with customers. Requirements · Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience. · Typically 10+ years of experience in enterprise networking or related engineering roles. · Deep knowledge of network design, implementation, and troubleshooting, including DNS, DHCP, spanning tree, network access control (802.1X), and remote access technologies (IPSec/SSL VPN). · Experience with WAN/Data Center design, routing protocols (IGRP, EGRP), spine/leaf topologies, and virtualization technologies. · Expertise in 802.11 wireless solutions (b/g/a/n/ac/ax) and security solutions such as IPSec, SSL/TLS, PKI, radius, LDAP, and 802.1X. · Strong analytical, problem-solving, and communication skills, with the ability to interact effectively across all levels of customer organizations. · Familiarity with cloud architectures, DevOps, microservices, full-stack development, and design thinking is a plus. · Willingness to learn new technologies and adapt in a fast-growing environment. Benefits · Competitive annual salary range: $119,500-$275,000. · Comprehensive health and wellbeing benefits, including medical, dental, and vision coverage. · Opportunities for professional development and career growth. · Flexible remote work arrangements with some travel requirements. · Supportive, collaborative team environment with a culture of inclusion and innovation. · Paid time off and access to additional employee benefits programs. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile undergoes our AI-powered screening process designed to identify top talent efficiently and fairly: · 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. · 📊 It compares your profile to the job's core requirements and historical success factors to determine your match score. · 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. · 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is overlooked. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is complete, we share it directly with the company that owns the job opening. Final decisions and next steps, including interviews or additional assessments, are managed by their internal hiring team. Thank you for your interest! #LI-CL1

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity. Own the hardest part of customer adoption. Ship real results, fast. You're not just handing out advice, you're building real systems, fixing real problems, and translating reference architectures into blazing-fast production deployments. As a Customer Delivery Engineer at TigerData, you'll work directly with our most strategic customers during their make-or-break moments: migrations, performance tuning, schema design, and production rollout. You'll write SQL, debug slow queries, optimize real workloads, and you'll do it all while using AI copilots to go faster and work smarter. Your job is to help customers go live successfully, not to write long docs or open tickets for someone else to fix. This isn't a support role. It's a delivery engineering role for builders who thrive in ambiguity, love working directly with customers, and want to see their work quickly translate into a real-world production environment. TigerData is a remote first company. This is a full-time, remote position. This application will focus on North America/South America (NASA) time zones. What you will be responsible for in this role Deliver customer projects Implement migrations, data optimizations, and schema designs Scope and execute engagements with clear, measurable deliverables Fix complex technical problems Tune slow queries and configurations Write tactical fixes and scripts to unblock customers quickly Apply AI to accelerate engineering Use copilots (LLMs, AI assistants) to generate query rewrites and test optimizations Create reusable AI prompts and delivery playbooks Bridge architecture and reality Translate reference architectures into customer-specific deployments Adapt TigerData features (e.g., Hypertables, Hypercore, continuous aggregates, vector search) to real workloads Be the customer's technical champion Own technical success during project delivery Escalate to core Engineering only when there's a product-level gap Capture and share knowledge Write playbooks, scripts, and internal guides Feed learnings back to Product and Engineering You could be a great fit if you: Have deep hands-on experience with PostgreSQL - especially SQL tuning, performance optimization, and schema design Have delivered complex migrations, data transformations, or optimizations in production environments Are fluent in SQL and Python (or similar scripting languages for data work) Are comfortable leading technical conversations with customers, especially under pressure Love using AI tools (copilots, LLMs) to speed up query rewriting, code generation, or problem diagnosis Communicate clearly and know how to explain tradeoffs to customers in high-stakes moments Bonus: experience in Solutions Engineering, Professional Services, or Technical Consulting You might not be a great fit if you: Prefer building long-term features instead of solving immediate customer problems You're uncomfortable being hands-on with messy workloads (slow queries, bad schemas, confusing configs) Dislike being customer-facing and want to stay behind the scenes Prefer reactive ticket-based support work instead of structured delivery projects Struggle with ambiguity and adapting high-level solutions to complex use cases Success in this role looks like: Customers consistently go live in production, on-time and with clear performance wins Projects deliver measurable outcomes - e.g., 10x faster queries, seamless migrations You're known internally as a go-to technical voice on Postgres performance and customer delivery Knowledge from your work gets reused across the org - through scripts, guides, or automation You're seen by customers as a trusted technical advisor, not just a vendor support rep Our Commitment: We respond to every applicant. We review applications fairly and objectively, and shortlist based on relevant skills and experience. We ensure clear and timely communication throughout your candidate journey. We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization. About Tiger Data🐯 Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future. 👉 👉 Want to get a feel for how we work and what we value? Check out our blog post: What It Takes to Thrive at Tiger Data We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here. Our Tech Stack: We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics. Learn more at ***************** or follow us on Twitter @TigerDatabase What We Offer: (Please note that benefits may vary based on country.) Flexible PTO and comprehensive family leave Fridays off in August 😎 Fully remote opportunities globally Stock options for long-term growth Monthly WiFi stipend Professional development and educational resources 📚 Premium insurance options for you and your family (US-based employees) Ready to join the future of PostgreSQL? We can't wait to meet you. 🚀🐯

Fingerprint empowers developers to stop online fraud at the source. We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (20K stars on GitHub). We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle). We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from ******************** domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. We are seeking an experienced and dynamic Strategic Customer Success Engineer to join our team. In this role, you will be the technical point of contact for our enterprise customers, ensuring they receive maximum value from our products and services. You will collaborate closely with our Customer Success Managers, Sales, Product, and Engineer teams to deliver tailored solutions that meet the unique needs of our most strategic clients. Your ability to understand customer challenges, provide technical guidance, and drive successful product adoption will be critical to the long-term success of our customers and our company. Key Responsibilities: Technical Expertise: Act as the primary technical resource for our largest customers, providing expert guidance on the deployment, integration, and optimization of our products. Customer Onboarding: Lead the technical onboarding process for new strategic customers, ensuring a smooth and efficient setup that meets their specific requirements and goals. Ongoing Support: Provide ongoing technical support and troubleshooting to enterprise clients, addressing their concerns promptly and effectively. Customer Advocacy: Serve as the voice of the customer within the company, advocating for their needs and working with internal teams to ensure customer satisfaction. Product Adoption: Partner with clients to align Fingerprint's roadmap with their priorities while driving broader adoption of our capabilities. Capture feedback on performance and feature needs, collaborating with product and engineering teams to shape direction and deliver long-term impact for both sides. Relationship Management: Build and maintain strong relationships with key technical and business stakeholders within enterprise accounts, driving thought leadership and acting as a trusted advisor and strategic partner. Reporting: Monitor and analyze customer health metrics and usage data, leveraging visualization tools to distill insights. Create reports that highlight trends, risks, and opportunities, and translate findings into actionable recommendations that help clients and internal teams achieve their goals. Travel: Minimal travel to visit customers on site expected. Qualifications: Experience: 7+ years of experience in a customer success, professional services, or solutions engineering role, preferably within a SaaS or enterprise software environment with a focus on large accounts. Location: Remote, Pacific Time Zone, Preference for candidates located in the San Francisco Bay area as travel may be required to visit clients on site. Technical skills: Strong hands-on JavaScript experience in a professional environment, especially in debugging or building integrations Experience working with RESTful APIs and other web services Strong SQL skills; PostgreSQL experience preferred. It's used regularly to debug issues and to surface insights into customer usage and integration behavior Familiarity with software development lifecycles and modern API architectures Experience with at least one of our supported SDK languages (Go, Node.js, Python, PHP, C#, Java) is preferred Bonus: experience deploying serverless functions or working with cloud platforms like Cloudflare Workers or AWS Lambda, especially in the context of API integrations Problem-Solving: Exceptional troubleshooting skills with the ability to diagnose and resolve complex technical issues independently. Communication: Excellent communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders. Adaptability: Track record of thriving in highly ambiguous, fast-paced environments. Customer Focus: Demonstrated ability to understand customer needs and deliver solutions that drive success. Collaboration: Proven ability to work cross-functionally with sales, product, and engineering teams to achieve common goals. Education: Bachelor's degree in Computer Science, Engineering, or a related field is preferred. For US-based employees, the cash base compensation range for this role is $150,000 - $170,000 + 20% Bonus. This role includes a bonus. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency, we share salary ranges on all job postings. However, these ranges are specific to the hiring location and may differ within or outside the US. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from ******************** domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions. Due to regulatory and security reasons, there's a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location. We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply. If you are applying as a resident of California, please read our CCPA notice here If you are applying as a resident of the EU, please read our GDPR notice here

RegScale is a continuous controls monitoring (CCM) platform purpose-built to deliver fast and efficient GRC outcomes. We help organizations break out of the slow and expensive realities that plague legacy GRC tools by bridging security, risk, and compliance through controls lifecycle management. By leveraging CCM, organizations experience massive process improvements like 90% faster certification times, and 60% less audit prep time. Today's expansive security and compliance requirements can only be met with a modern, CCM based approach, and RegScale is the leader in that space. Position We are seeking a Customer Success Engineer (CSE) to join our Customer Success team. This is a role that blends support and success responsibilities. As a CSE, you will provide Tier 1 and Tier 2 technical support for our customers, serving as the first line of response for issues through our Customer Portal. While much of your work will focus on troubleshooting and ticket resolution, you'll also have opportunities to support broader customer success initiatives. CSEs are aligned by segment (Commercial or Federal) and work closely with Customer Success Managers and the Manager, Customer Success to ensure customers receive responsive, high-quality assistance with the RegScale platform. This position must be a US Citizen and is subject to a background check and unannounced drug testing requirements. The position is fully remote with an option of being based in our Boston, Knoxville, or DC area offices. Minimal travel for internal and customer meetings may be required. Activities Serve as the first line of response for customer issues through the Support Portal. Gather details, reproduce issues when possible, and provide Tier 1 troubleshooting. Resolve Tier 2 issues when feasible by applying product knowledge and established best practices. Escalate complex or unresolved cases to Tier 3 with complete documentation. Maintain accurate records of customer interactions and resolutions in Salesforce and Jira. Contribute to FAQs, knowledge base articles, and training content to improve customer enablement. Support Customer Success Managers in customer check-ins and other success initiatives. Monitor SLA commitments to ensure timely, high-quality responses. Required Skills 0-2 years of experience in technical support, help desk, or customer success roles in a B2B environment. Strong troubleshooting and problem-solving skills with attention to detail. Familiarity with SaaS products and ticketing/case management systems (Salesforce, Jira). Clear written and verbal communication skills for both technical and non-technical users. Strong organizational skills with the ability to manage multiple tickets at once. Curiosity and willingness to learn about cybersecurity, compliance, and enterprise SaaS. Education/Training, Qualifications, And Certification Bachelor's degree in Computer Science, Information Systems, or a related field preferred; equivalent practical experience considered. Relevant entry-level certifications (e.g., CompTIA A+, Network+, ITIL) or prior internship experience in technical support is considered a plus.

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Customer Engineer (CE) is responsible for installation, commissioning, scheduled and emergency service on Small to Large UPS, Power Distribution Units and other Power Products, & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips[CS1] SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - “14 hours rule” Complete required Vertiv safety training assignments on time. Adhere to on-site Customer safety requirements when applicable. Report all work-related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Timecards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines[CS2] Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a “first time fix” for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred 4+ years military experience in a related technical field 2+ years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we're inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we're building the future of online marketplaces -together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we're just getting started! As one of the fastest growing marketplaces, we're looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role We're looking for a Lead Backend Engineer to join the Customer Experience Platform team and help us build a world-class Customer Support platform. With Whatnot's rapid growth comes a high volume of complex support needs-spanning technical, purchasing, and logistics issues for both buyers and sellers. Our team is responsible for resolving them quickly, reliably, and with high customer satisfaction. As a member of the team, you'll build new user-facing experiences, scale internal infrastructure, and design intelligent AI-powered automations to help us solve thousands of customer issues per hour. You'll lead solutions end to end. You'll translate ambiguous business problems into clear technical solutions and drive delivery and experimentation. Your role will involve creative problem-solving to balance development speed, product impact, and technical excellence. Team members in this role are required to be within commuting distance of our San Francisco, Seattle, Los Angeles, or New York hubs. 👋 You Curious about who thrives at Whatnot? We've found that low ego and a growth mindset, while leaning into action, details, and impact goes a long way here. As our next Backend Engineer, you should have 5+ years of full-time software engineering experience in high growth startups, plus: Bachelor's degree in Computer Science, a related field, or equivalent work experience. Backend Expertise: Proven track record of building end-to-end product experiences and scaling high-scale backend systems. Experience with Python, Elixir, and/or Postgres is a plus. Experience with Python, Elixir, and/or Postgres is a plus. Ownership Mindset: Own projects holistically from inception to production and beyond. You are known for shipping high-quality products and platform level initiatives fast. Product Instinct: Excel at translating user needs to effective technical solutions. Problem Solving: Thrive in ambiguity and tackle challenging problems with creativity and autonomy. Team Leadership: Proactively improve the team environment and foster inclusive, supportive team culture. 🎁 Benefits Generous Holiday and Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Home office setup allowance Monthly allowance for cell phone and internet Care benefits Monthly allowance for wellness Annual allowance towards Childcare Lifetime benefit for family planning, such as adoption or fertility expenses Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation. Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are. Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are. Note, this is a purely telecommuting/work-from-home position whereby the employee may reside anywhere within the U.S. Contribute to the engineering, development, and 24/7 support of identity and access management highly available solutions for the customer identity platform on Azure AD B2C. Work closely with the other Ford teams (business teams, cyber security, application teams, other platform and technical teams) and our partners to ensure Azure AD B2C provides the secure, premium customer experience required. Navigating the Azure AD B2C ecosystem to design, engineer, and/or update Ford custom policies using the Identity Experience Framework. Monitoring, evaluating and updating current capabilities to ensure compliance with Ford security, architecture, and IAM standards. Participating in day-to-day operations in accordance with IT service management processes (requests, incidents, changes, and problems). What you'll be able to do: Senior Customer IAM Platform Engineer - positions offered by Ford Motor Company (Dearborn, Michigan). Note, this is a purely telecommuting/work-from-home position whereby the employee may reside anywhere within the U.S. Contribute to the engineering, development, and 24/7 support of identity and access management highly available solutions for the customer identity platform on Azure AD B2C. Work closely with the other Ford teams (business teams, cyber security, application teams, other platform and technical teams) and our partners to ensure Azure AD B2C provides the secure, premium customer experience required. Navigating the Azure AD B2C ecosystem to design, engineer, and/or update Ford custom policies using the Identity Experience Framework. Monitoring, evaluating and updating current capabilities to ensure compliance with Ford security, architecture, and IAM standards. Participating in day-to-day operations in accordance with IT service management processes (requests, incidents, changes, and problems).

Join a dynamic, global team at Astemo through our Engineering Development Program, designed for early-career professionals in engineering, IT, and manufacturing. This program is focused on developing future leaders by offering hands-on experience, cross-functional exposure, and career growth opportunities in a fast-paced, innovation-driven environment. Participants will rotate through various departments and locations, gaining valuable insight into our products, technologies, and processes, while also building a strong foundation in our company culture and values. Program Highlights Personalized Career Development Plans Formal career discussions to guide your development path Project and assignment reviews led by cross-functional executive leaders Hands-on experience across multiple departments and live projects Domestic and potential international assignments Annual performance and compensation reviews Second-year salary adjustment to align with market rates Required Skills and Qualifications Bachelor's or Master's degree in Engineering (Mechanical, Electrical, Computer Science) or Information Technology 0-3 years of relevant experience; internships or co-op placements are a plus Strong communication and presentation skills Proficiency in Microsoft Office Suite Ability to manage time effectively and work independently with direction Strong teamwork and collaboration mindset Able to analyze and interpret complex technical documents Experience working in multicultural environments is a plus Working Conditions Physical Demands: Must be able to sit or stand for extended periods in a lab or office environment Occasionally required to lift or move items up to 25 pounds Remote work is permitted; however, physical presence is required when job duties demand on-site involvement Travel Requirements: Domestic travel up to 10% annually Potential for international travel quarterly (not including rotational assignments) If you're eager to build a career at the forefront of mobility innovation, we invite you to Own the Future with us at Astemo. Apply now and start your journey. Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin. At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer. If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.

This role is with Kingspan. Kingspan uses RippleMatch to find top talent. Kingspan Graduate Programme - Plant Engineering Graduate - Columbus, OH - 2026 Stream: Engineering and Operations Candidate requirements: You should be no more than 12 months post-graduation You should have no more than 12 months' work experience (not including university placements, internships, summer jobs, etc.) You must be eligible to live and work permanently in the USA You will need to have a degree and/or Masters in a relevant discipline i.e.: Mechanical Engineering A good level of verbal and written English About us: Kingspan welcomes graduates from many disciplines, but whatever your area of study, we are looking for graduates that are ready to take responsibility, be challenged and work on their own initiative. In return we will support you in developing a career that really matters, give you the opportunity to work and live around the world and of course offer a competitive salary and benefits. We have opportunities in our Mechanical Engineering stream in locations throughout UK, Ireland, North America and Mainland Europe and are keen to hear from graduates wishing to join the global leader in high-performance insulation and building envelope solutions. As well as getting the opportunity to work on interesting projects that make a real difference to our planet you will join our highly regarded Graduate Development Programme “Yours to Shape.” What you could be doing: Be a Health, Safety and Environmental champion and exemplify the goal of Zero Harm as a core value (Ensure safe work environment and adherence to Safety Standards). Collaborate with senior engineers and operation leaders to develop project plans and objectives. Conduct research and analysis to support project feasibility studies. Assist in the creation of detailed project schedules and budgets. Coordinate with various stakeholders to gather project requirements and specifications. The skills and competencies you will need: Ability to cope with ambiguity and challenging situations Commitment to deliver the job and go beyond what is expected Ability to interact effectively and communicate with all levels of the organisation Ability to be organised and execute tasks in a timely manner Problem solving, logical thinking and sound judgement What we can offer you: You will be a Kingspan employee from Day 1 The opportunity to live and work across the globe and in any of our 5 divisions: - o Insulation o Insulated Panels o Light, Air and Water o Data and Flooring o Waterproofing and Roofing Competitive salary A graduate development programme aimed at supporting you as you transition from university to the world of work and accelerating your career development Access to business leaders A dynamic, fast-paced work environment Our recruitment process: The first stage is to complete our online application form. This can be found on our application portal via the “Apply” buttons below. You can only submit one application so think about which role you are most interested in. You will be given the option of indicating your other role preferences on the application form. If shortlisted, you will be invited to complete an online Psychometric test, i.e., Arctic Shores' task-based assessments. If successful at that stage, you will be invited to submit a short video interview. Advice for GenAI usage: GenAI can be used to help practice and structure your responses, but should not be used create your responses. For example, you could use GenAI by showing it the job description and asking it to generate mock interview questions to practice with, but it should not be used to simply answer the questions for you. Remember, the goal of using GenAI in your job application is to augment your natural abilities and showcase your best self. It's not about creating a persona that isn't you. We value authenticity and want to understand who you are, your experiences, and what you bring to the table. If successful at that stage, you will be invited to attend a Virtual Assessment Centre comprising of a group exercise, individual presentation and final competency-based interview. Depending on the role, there may be a follow-up call/visit. Applications close: October 25th, 2025!

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Benefits: Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Profit sharing Training & development Vision insurance About the Role We're looking for a highly skilled and experienced Level 3 Engineer who is passionate about delivering extraordinary customer experiences and aspires to grow into a management role. In this position, you'll leverage your technical expertise to solve complex IT challenges while mentoring junior engineers and driving continuous improvement across our clients' IT environments. You will engage directly with our clients, ensuring their systems run optimally, projects are executed flawlessly, and their needs are met with professionalism and care. If you excel in a dynamic environment, enjoy guiding others, and are ready to step into future leadership, we want to meet you. What You'll Do Technical Support & Troubleshooting Deliver expert-level technical support for high-priority escalations involving servers, networks, and cloud-based applications, with deep proficiency in the setup, configuration, implementation, and troubleshooting of Microsoft 365 solutions including Admin Center, Entra, Intune, Purview, Defender, and migration processes. Perform advanced troubleshooting and root cause analysis to resolve critical technical problems efficiently. Implement and maintain robust backup and disaster recovery solutions. Prioritize incidents and service requests to meet or exceed defined SLAs. IT Operations Manage and monitor client IT infrastructures, including servers, networks, and storage systems. Conduct regular system health checks, updates, and maintenance tasks. Enforce security protocols and industry best practices to protect client data and systems. Oversee preventative maintenance by managing internal teams to ensure all manufacturer firmware and software updates on firewalls, switches, routers, access points, and other peripheral devices are current. Identify recurring issues through proactive monitoring and develop processes for permanent resolution. Project Management Lead IT infrastructure projects, including system upgrades, migrations, and new technology implementations. Coordinate with clients and internal teams to ensure projects are completed on time and within scope. Prepare clear project documentation and progress reports for stakeholders. Team Leadership & Mentoring Mentor, guide, and support junior engineers and technical staff to foster their growth and success. Conduct training sessions and facilitate knowledge-sharing across the team. Assist with performance evaluations, providing constructive feedback and growth opportunities. Client Relationship Management Build and maintain strong, trusting relationships with clients to ensure high satisfaction levels. Host regular client meetings to review service performance, address concerns, and plan future initiatives. Identify opportunities for improvement in client environments and recommend strategic solutions. Documentation & Reporting Maintain thorough and up-to-date documentation of IT assets, configurations, and activities. Prepare and present detailed reports on system performance, incidents, and project outcomes. What You Bring Minimum of Bachelor's degree in Computer Science, Information Technology, or a related field. 10+ years of experience in IT support and system administration. Expert knowledge of Microsoft Windows environments and virtualization technologies. Deep understanding of networking protocols, infrastructure, and security best practices. Exceptional problem-solving, analytical, customer service and troubleshooting skills. Excellent communication and interpersonal skills for client engagement and team leadership. Project management experience is a plus. Relevant certifications (e.g., CCNA, CCNP, MCSA) are preferred. Why Join Us? Competitive salary and benefits package tailored to your experience and contributions. Opportunities for professional development and fast-track career growth, including advancement into the Director of Technical Services role. A collaborative, supportive team environment where your expertise is valued, and your career goals are prioritized. Benefits: Competitive salary and benefits package Bonus based on performance Health, Vision and Dental Insurance Opportunity for Advancement Paid Time Off Training & Development Opportunities for professional development and career growth Collaborative and supportive work environment Compensation: $85,000.00 - $100,000.00 per year Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.