Customer Relations Representative - State Farm Agent Team Member
Beau Burton-State Farm Agent
Columbus, OH
About our Agency: We're excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and fun-mixing professionalism with plenty of camaraderie along the way.
We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team member's wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelor's in Business Administration from Elon University, with a focus on Management. Our office is laid back but driven-we push hard for results while keeping a positive, supportive vibe.
Position Overview:
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.
Responsibilities:
Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Professional development
Abundant opportunities for career advancement within our agency
Licensing paid by agency
Requirements:
Genuine interest in marketing products and services that align with customer needs and preferences.
Exceptional communication skills across all channels - written, verbal, and attentive listening.
A people-centric mindset with a keen eye for detail.
Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
Proficiency in learning and navigating computer functions efficiently.
Collaborative spirit, thriving in a dynamic team environment.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$36k-48k yearly est. 2d ago
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CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Columbus, OH
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$25k-36k yearly est. 2d ago
Customer Service Representative (Banking)
Russell Tobin 4.1
Columbus, OH
Customer Service Representative
Duration: 6-12-month contract
Pay: $18-$19/hour
Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.) - or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment?
This is your chance to join a leading investment banking firm and gain hands-on experience in financial services.
Who We're Looking For:
• Recent grads or professionals with 6 months to 2 years of experience (internships count!)
• Strong communication, problem-solving, and organizational skills
• Background in banking, financial services, or customer support is a plus
Preferred qualifications:
• Bachelor's degree
• Previous call center or customer-facing experience
What You'll Do:
• Handle inbound calls related to accounts
• Deliver high-quality, accurate, and efficient customer service
• Troubleshoot and resolve client issues professionally
• Maintain detailed records of customer interactions
🌟 Why Join Us?
• Get your foot in the door at a top-tier financial institution
• Build skills in client service, financial operations, and problem resolution
• Work in a collaborative, growth-oriented environment
• Potential to convert to a full-time role
$18-19 hourly 4d ago
Float Member Services Representative
Bridge Credit Union 3.9
Powell, OH
Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you!
We offer: Affordable health and vision insurance
Free dental insurance
401K plan with up to a 5% match,
Accrued vacation and injury/illness leave
Short-term and Long-term Disability
Life insurance
And more!
Must be willing to travel.
Qualifications:
High school graduate or equivalent.
Required knowledge:
Cash handling..
Good communication skills. Professional appearance, dress, and attitude.
The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills.
Work Schedule
Full time position
Monday - Friday 9 a.m. - 5 p.m.
Saturday 9 a.m. - 1 p.m.
Job Description:
Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed.
Job Posted by ApplicantPro
$22k-28k yearly est. 5d ago
Customer Service Associate I
Kimball Midwest 4.4
Columbus, OH
Job Description
Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Customer Service Contact Center Associate I for our Columbus, Ohio location.
As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.
Responsibilities
Responsible for providing excellent customer service for sales reps, customer, and internal staff
Adhere to company scripts, policies and quality standards.
Ability to handle high call volume and multitask
Provide accurate information regarding products, services, policies and procedures.
Resolve customer issues efficiently and escalate complex cases to appropriate departments when necessary
Responsible for the order entry of phoned in orders (subject to company parameters) and special-order entry projects assigned by management
Performs monthly call tracking
Performs quarterly time tracking
Responds same day to all voicemails, emails, and Teams messages received within working hours
Qualifications
High school diploma or GED
Intermediate proficiency in Microsoft Office Applications (Outlook, AX, Excel, etc.)
The ability to communicate in a professional manner with management, sales representatives, customers, and co-workers in both written and verbal form
Previous call center, customer service experience is preferred
The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
The ability to work fully in the office in Columbus, OH- this is not a remote or hybrid role
The successful completion of a ninety (90) day orientation period
Additional Information
This role is Monday- Friday with the hours of 9:30am-6:00pm
This role is onsite.
We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.
Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.
We Participate in E-Verify. Participamos en E-Verify.
Mon-Friday 9:30am-6:00pm
8 hours per day excluding breaks- 40 hours per week
$33k-39k yearly est. 10d ago
Salon Service Liason
Philosophi Salon
Columbus, OH
Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment
Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day.
What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant
Requirements:
High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role)
Active enrollment in a cosmetology program or active cosmetology license Acceptable background check
Able to use point-of-sale software
$29k-40k yearly est. 27d ago
Care Coordinator
Chenmed
Columbus, OH
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
* Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
* Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
* Uses web-based insurance platforms to generate referral authorizations.
* Effectively communicates the physicians/clinicians needs or outstanding items to patients.
* Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
* Ensures any missed external appointments are rescheduled and communicated to the PCP.
* Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
* Provides extraordinary customer service to all internal and external customers.
* Performs other related duties as assigned.
PAY RANGE:
$17.0 - $24.26 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$17-24.3 hourly 9d ago
CPC Processer Customer Support
Datavant
Columbus, OH
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
CPC Processor I Customer Support to ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism.
This is a Remote role (Call Center)
+ Full-Time: Mon-Fri 8:30am-4:00 pm EST
+ Comfortable working in a high-volume production environment.
+ Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
+ Documenting information on multiple platforms using two computer monitors.
+ Proficient in Microsoft office (including Word and Excel)
**You will:**
+ Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100%
+ Answering release of information related telephone calls and inquiries accurately and timely.
+ Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence.
+ Document all calls, inquiries and resolution in detail in appropriate areas of our software systems.
+ Follow all department and/or site specific processes and procedures accordingly.
+ Meet and maintain the department's productivity and quality assurance expectations.
+ Responsible for following all company policies and procedures as posted or communicated by management.
+ Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence.
+ Maintains a high level of professionalism and good rapport with co-workers and members of management
+ Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately.
+ Performs work in accordance with the training and direction provided and adheres to facility specific procedures
+ Attends mandatory employee in-service meetings and/or training sessions, if so directed
+ Maintain an acceptable attendance record and reports to work as scheduled.
+ Performs other duties as assigned.
**What you will bring to the table:**
+ High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.)
+ Friendly, professional manner of communication. Good customer service skills.
+ Experience with multi-line phone systems is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial.
+ Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents
+ Ability to stay organized while working quickly. Strong attention to detail is also required.
+ Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.)
+ Required to take and pass a 90-day ROI Certification course with a score of 85% or higher.
+ To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$15-$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$15-18.3 hourly 9d ago
Customer Support Associate (US)
Compass Experience Labs
Columbus, OH
This is a remote position supporting mainly US retail and eComm businesses. Our headquarters are located in Columbus, OH, USA in the Eastern Time Zone. Please note that this position is only open to candidates located in the locations we have operations in, which are limited to: FL, GA, MI, NC, OH, TX, WI.
MEET COMPASS
We are a full service BPO that partners with brands to power growth through exceptional customer
experience. Our founders were trailblazers in the eComm industry. When they couldn t find a customer
service partner that was as innovative as they were, they built it. Many companies view their customer
care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their
feedback, and use their insights to gather data about products and offerings, customer care can have a
strategic role in growing a business.
As part of the Compass Experience Team, you will:
Respond to customers primarily through phones as well as through email, chat, text, and social channels while creating memorable service interactions.
Demonstrate strong written and verbal communication skills in alignment with Compass and brand voice
Build a strong understanding of your assigned brand s products, procedures, and resolutions
Work collaboratively with team members to offer encouragement, provide answers, present customer insights and trends
The ideal Compass Employee is:
Compassionate, detail oriented, friendly, open-minded, and eager to help people
Able to solve problems quickly and creatively - we often need to think of solutions on the fly
Able to learn and adapt to changing software (being tech savvy is a must)
Excellent at communication - both written and verbal
Able to adhere to a set schedule and be productive independently
Ability to utilize multiple systems and resources to find a solution to the caller s problem- multitasking is key
Ability to adhere to strict schedule adherence (not just attendance, this includes limited unscheduled breaks, returning from scheduled breaks / lunches on time, adhering to expected handle time for calls once ramped)
All agents must have a quiet workspace where they will not be interrupted or overheard
All candidates who are hired will spend the first few weeks after completing training handling
Phone, Emails, SMS, chats and Social Media.
Phone support will be a daily requirement and will require 85% or higher schedule adherence
(meaning that they take minimal unscheduled breaks). Real time adherence associates monitor statuses and all day associates will be contacted if they are out of adherence.
This is a high volume program. Candidates should expect to be on back to back calls throughout their day with limited down time.
Qualifications and Physical Requirements with or without reasonable accommodation:
High school diploma or equivalent
Call center experience is required.
Must have at least 1-3 years of experience (within the last 2 years) providing customer support across multiple channels, including email, phone, SMS, Chat and Social Media.
1+ year inbound phone experience required
Applicants must have strong internet connection to support systems
Ability to see, talk and hear in order to communicate with others to exchange information verbally and in writing
Ability to operate a computer/laptop and a headset
Experience working remotely is preferred.
Ability to perform all duties of the job while sitting and/or standing for prolonged periods of time (i.e. for the duration of an 8 hr shift)
Availability:
Full Time positions available
HQ is located in Columbus, Ohio
Ability to work East Coast hours. Open availability preferred, may include weekdays, weekends, nights and holidays
Collaboration and teamwork are highly valued within our small team within a larger organization
The ability to multitask and manage a high volume of emails, calls, and action items is essential to meet service level agreements (SLAs).
Self-motivation and independence are crucial for success in this role.
Strong oral and written communication skills are necessary to effectively interact with managers, clients, and customers.
The ability to thrive in a high-performance environment and prioritize customer service is paramount.
Embrace the commitment to customer service and nourishes brand loyalty
Agents must be proficient in using various computer systems, including our internal systems and the Underwriter s CMS.
100% show rate for training is required. Agents must attend training every day with cameras on and be active participants
Training is 2 - 3 weeks of classroom material
Technology Requirements:
Speedtest.com
25 MBPS Download & Upload speed required
An Ethernet hookup is strongly recommended.
A backup location or internet access is necessary in the event of an outage
Benefits:
A fully remote work environment
All necessary computer equipment and training will be provided.
Comprehensive training on our products and services.
Competitive compensation with performance incentives.
Competitive pay with performance incentives.
Career development opportunities, including internal promotions.
A positive and growing work culture that values diversity and inclusivity.
If you possess a compassionate nature, thrive in a customer-centric role, and have a passion for
assisting others, we encourage you to apply.
$26k-38k yearly est. 17d ago
Customer Service Administrator
Towne Properties 4.5
Columbus, OH
Full-time Description
Love Where You Work!
At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play . As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together.
Position:
Customer Service Administrator
Location:
Columbus, OH
Pay Rate:
$18- $20/hour, plus yearly bonus
Schedule:
Monday - Friday 8:15am to 5pm, with occasional evening meetings (40 hours/week total)
What You'll Do as a Customer Service Administrator:
Serve as the primary point of contact for residents and homeowners in your portfolio.
Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
Address customer service inquiries and provide feedback to Association Managers.
Prepare newsletters, community mailings, and other clerical tasks.
Communicate with Board members regarding project updates and tasks.
What We're Looking For:
Minimum of 6 months of experience in customer service or administrative roles.
Strong written and verbal communication skills.
Proficiency in MS Office products.
Experience drafting reports and business correspondence.
The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.
Valid driver's license, reliable vehicle, and auto-insurance.
Willingness to undergo a drug and background check if offered the position.
Why Join Towne Properties?
Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time.
Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts.
Professional Growth:
Towne Properties
is committed to promoting from within. With paid training through our
Towne University
program, you will be ready to advance your career!
Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect.
Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
6 months of experience in customer service or administrative roles.
Proficiency in MS Office products (Outlook, Word, Excel).
Salary Description $18 - $20 per hour
$18-20 hourly 16d ago
Salon Service Liason
Phia Concept Salons 3.6
Columbus, OH
Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment
Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day.
What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant
Requirements:
High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role)
Acceptable background check
Able to use point-of-sale software
$27k-35k yearly est. 3d ago
Customer Specialist - Richwood
Richwood Bank 3.9
Richwood, OH
Job Description
Customer Specialist
At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive.
Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members.
The Customer Specialist position is a front-line position providing customer service to bank clients both in the branch and at the drive thru. This position will conduct the full spectrum of banking service, from evaluating what Richwood Bank account a customer would fit best in, to how to open it and transact funds.
Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants.
Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities!
Essential Functions
Greet customers
Facilitate all transactions for customers across all financial account types and requests
Open accounts and teach customers how to gain the most potential from them
Assist new customers in transferring all funds over seamlessly through our switch program
Maintain an accurate balance of cash drawers daily
Demonstrate knowledge of all accounts, products and services offered
Support customers with all account and service needs
Be willing to help customers with additional benefits such as notary, faxing and check orders
Stay current on rates for CDs, savings IRAs and interest bearing checking
Listen to customer needs and recommend the best solutions to help them succeed
Assist team with miscellaneous office support such as inventory of supplies and cookie Friday preparations
Scan proof - scanning all transactions daily into the computer
Demonstrate drive thru knowledge - speaker, transaction drawers/tube
Perform other tasks assigned by Branch Manager
Skills and Abilities
Excellent customer service skills
The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud.
Mathematical skills
In-depth knowledge of our bank products and services
Work well under pressure and in a fast paced environment
Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion)
Strong communication skills
High degree of accuracy
Detailed and organized
Maintain confidentiality at all times
Maintain a positive can-do attitude towards your team and customers
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act
Punctual
Driven to succeed and open minded to learn more about new technology within our industry
Accurate typing skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail
Education
High School Diploma or GED required, college preferred
Two years of customer service experience required
Cash handling experience preferred
Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$26k-32k yearly est. 15d ago
Healthcare Customer Experience Representative
Fortuity 3.4
Columbus, OH
Healthcare Customer Experience Representative Pay: $16.50/hr Location: 775 West Broad, Columbus (Free parking + on a major COTA bus route) Schedule: Monday - Friday 8-hour shifts between 8 AM and 8 PM. No late nights or weekends! Training: Paid training begins October 27th or November 3rd Why Join Fortuity? Looking for a role where you can earn steady income, build your skills, and make a difference? At Fortuity, you'll be part of a welcoming, community-focused team that helps people access the medications they need to live healthier lives. If you're searching for a full-time position where you can count on steady hours and meaningful work, Fortuity offers the perfect opportunity. Whether you're seeking a reliable income during the winter season or looking to gain valuable experience in a supportive, professional setting, you'll find a welcoming team environment that values your contributions and helps you make a real difference in people's lives. What You'll Do
Answer inbound calls and emails from current program members
Provide friendly, accurate support - or research answers using internal systems
Make outbound calls to follow up on open issues or return voicemails
Work with other departments on program payments and contracts
Keep clear notes and resolve customer questions efficiently
What Makes You a Great Fit
You're a strong communicator who enjoys helping people
You're comfortable using a computer and learning new systems
You're organized, reliable, and able to manage multiple tasks
You like being part of a team and meeting goals together
Nice to Have: Bilingual (Spanish), previous customer service or healthcare experience What We Provide
Paid training and ongoing support from team leaders
A positive workplace culture where people enjoy coming to work
Experience that builds transferable skills for future career opportunities
The chance to be part of a company that invests in our local community
Required Qualifications
English speaking (Spanish is beneficial)
Exceptional interpersonal, written, and verbal communication skills
6 months of contact center or healthcare experience
PC skills and problem-solving skills
High School diploma or equivalent required
Additional Details
This is a seasonal, temporary role expected to run through February 28, 2026 (dates may adjust slightly depending on client needs). A move to permanent status will be based on client need and employee performance.
High school diploma or equivalent required
Applicants living in an SBA-designated HubZone are strongly encouraged to apply, though it is not required
Our Benefits Fortuity's
full-time, permanent
employees receive the following benefits:
Paid time off including 6 paid Holidays
Medical, dental and vision insurance
Company paid Life Insurance, Short and Long Term Disability
Company paid Mental Wellness benefits
Emergency Transportation and Emergency Onsite Child Co-working Space (when employee's childcare is not available)
At Fortuity we believe in our people, and in doing good business for the good of our community. Fortuity is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$16.5 hourly 60d+ ago
Customer Service Advisor- 809
Tupeloms
Columbus, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customerliaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Full-time employees only
$28k-35k yearly est. 11h ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Columbus, OH
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbus area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$29k-40k yearly est. 60d+ ago
Student Engagement Specialist - Ohio State University
Asmglobal
Columbus, OH
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
LEGENDS & THE PHIO STATE UNIVERSITY ALUMNI ASSOCIATION PARTNERSHIP
Legends and The Ohio State University Alumni Association (OSUAA) have partnered to enhance engagement with Buckeye graduates around the world. The higher education fundraising landscape has transformed throughout the past decade and we recognize efforts to successfully engage alumni and friends must evolve. The partnership will introduce a new Engagement Center to identify constituents' interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends.
THE OHIO STATE UNIVERSITY ALUMNI ASSOCIATION
Our alumni family - 560,000-strong - is a diverse, vibrant, and growing community dedicated to making our world better. Our alumni are risk takers and innovators. They are dreamers and doers. The Alumni Association is dedicated to helping all alumni thrive and connect through our clubs and societies that span worldwide, special events, career guidance and more. Our goal is to continue producing strong relationships between our alumni and Ohio State.
THE ROLE
We are currently seeking Ohio State students with an interest in developing their communication skills, growing fundraising knowledge and expanding their network! The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customer service. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University.
ESSENTIAL FUNCTIONS
Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University.
Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association.
Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising.
Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations.
Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication.
Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives.
SUCCESS CRITERIA
Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University.
Connect constituents with relevant and meaningful engagement and philanthropic opportunities.
Ensure that predetermined team and individual engagement and fundraising goals and metrics are met.
Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts.
Positively contribute and participate in workplace culture and activities.
Development and Growth Opportunities:
Opportunity for leadership roles as a Student Supervisor.
Student supervisors are responsible for leading the student team and assisting the Manager in implementing strategy, training new hires, managing shift games, activities, and statistics/performance (among other responsibilities).
Professional Development Series:
Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries.
Build your professional network on the job
Alumni Education: Build a greater understanding of each college at the University
Hear about Alumni career paths that were jumpstarted in the same position that the students are now in
Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners
Post-graduation full-time opportunities with Legends and The Ohio State University.
Collaborative, energetic, fun, competitive and career-focused environment. Various in-shift games, activities, and incentives.
COMPENSATION AND BENEFITS:
Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year.
Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process.
Various daily, weekly, and monthly incentives and competitions with various prizes.
Flexible work hours that are configured to work for current part-time or full-time students.
Requirements:
Ability to work a combination of evening and weekend shifts - Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm.
Times outside of these hours (daytime and early afternoon) are available as well on a case by case basis.
Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals.
Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni.
Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.)
Preferences:
Currently enrolled as a student at The Ohio State University.
Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely.
Working knowledge of Microsoft Office and any related CRM experience.
STUDENT TESTIMONIES
“I chose to work at the EC because I knew it would help with my professional development. I did not expect it to change my life in so many positive ways. Here, I have learned how to get out of my comfort zone, become an effective communicator, and have a lasting impact on the university through my fundraising efforts. The EC has taught me how to lead by example, and I am so proud to be apart of a diverse team of individuals who are all working toward the advancement of Ohio State. My time as a student engagement specialist has inspired me to hopefully continue my work once I graduate as I apply to become full-time specialist at the Engagement Ce
nter.” - Haley, Current Full Time Engagement Specialist and former Student Supervisor
“After transferring from Ohio State Lima to main campus, I needed a job to help support myself for my first time living alone. Being an extremely reserved person, I never thought I would excel at a job like this because of its social nature, but chose to apply to become more confident and professional. I had never thought about a career in philanthropy until I worked here and I made the decision to change my field of study because of this job. After being promoted into two leadership roles as a student, I am now working full-time at the Engagement Center with opportunities and connections you cannot find anywhere else. The skills and lessons I learned being in a leadership position pre graduation is something that you do not find at just any campus job.” -
Jasmine, Current Full Time Engagement Specialist and former Lead Student Supervisor
WORKING CONDITIONS
Location: On Site - University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$13.5 hourly Auto-Apply 60d+ ago
Carrier Solutions Representative
Ease Logistics Services
Dublin, OH
JOB SUMMARY: The Carrier Solutions Representative serves as an integral part of our Carrier Solutions Department and work closely with Senior Regional Leads, Regional Leads, and the EASE Logistics Operations team to manage the company's carrier network in their assigned localities.
ESSENTIAL DUTIES
• Build and foster relationships with carriers within their assigned localities.
• Work as a team to book freight 24+ hours out.
• Follow the EASE Logistics process to identify and solve issues quickly and efficiently.
• Proactively manage workday tasks by answering phone calls and assisting with consistent communication with carriers/account managers.
• Use the established network to offer loads via PNN (Private Notification Network) and Waterfalls.
• Clear, consistent, and professional carrier communication is always a top priority.
• Recruit qualified carriers to work with EASE Logistics.
• Build and maintain relationships with new and existing carriers to effectively support our customers.
• Hold carriers accountable for established KPI's.
• Use carrier scorecards to manage and monitor carrier performance.
• Communicate market conditions that may impact capacity, cost, and service.
• Negotiate and manage contracts, terms, and renewals with carriers.
• Collaborate with carriers and internal teams on continual improvement initiatives.
• Aid in the development of carrier relationships.
• Ensure operations are reviewed by the appropriate party before assigning or leaving for the day.
• Multitask and provide customer service to carriers and customers alike.
• Assist in inbound/outbound phone calls and emails.
• Other duties as assigned.
PROFESSIONAL
• Ability to adapt and work in a fast-paced environment.
• Build and foster an environment of teamwork, integrity, and leadership.
• Communicate, written and verbal, in a manner that is respectful, professional, and polite.
• Demonstrate efficient time management skills by being punctual and reliable.
• Keep work station clean and free of clutter.
WORK ENVIRONMENT
• The physical environment requires the employee to work in an open office setting with regulated temperatures, where many people are on the phone for long periods.
PHYSICAL DEMANDS
• Sitting or standing at a desk, typing, looking at multiple computer screens, and responding to inbound/outbound phone calls, emails, and instant messages throughout the day.
• Occasionally may need to bend, stand, or lift up to 10 lbs.
POSITION TYPE AND EXPECTED HOURS OF WORK
• This position is full-time. Employees typically work Monday-Friday, typical working hours (with an hour lunch), 40+ hours per week, as business demands.
• This role is expected to work outside of typical business hours as business needs dictate.
TRAVEL
• This position would require minimal to no travel. Employees may travel to work-related conferences, trainings, events, etc.
Qualifications
Education
• High School Diploma or GED required.
• A bachelor's degree is preferred.
Experience
• In lieu of a degree, a minimum of 3 years of related experience
• Transportation industry experience is a plus.
• Additional related training and certifications will be weighted on a case-by-case basis.
Knowledge, Skills, & Abilities
• Energetic, relentless, and thriving on hunting for opportunities.
• Excellent communicator with a great phone presence.
• Constructive problem solver.
• Flexible in work hours and adaptable to changing workload.
• Proficient in Microsoft Office Suite
• Demonstrated leadership skills, with the ability to effectively communicate and collaborate with cross-functional teams.
• Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.
$32k-49k yearly est. 8d ago
Customer Relation Specialist
Brandsource
Marion, OH
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
Compensation: $13.00 - $15.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$13-15 hourly Auto-Apply 13d ago
Care Coordinator - Knox
BHP of Central Ohio 4.9
Mount Vernon, OH
Job Description
Care Coordinator
Positions within Licking and Knox Counties Available
Duties: In this role, you provide care coordination services to adult clients with mental health and substance abuse issues. Implements monitoring system, determines client needs and ensures delivery of needed treatment.
The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer:
Exceptional pay
Great benefits including health, dental, vision, life insurance and Employee Assistance Program with Mental Health Counseling
403b retirement plan with matching funds
CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts
Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays
Flexible schedule/Potential Hybrid Model
40 hours per week
Sign on bonuses available
Our Location: Our offices are located at 65 Messimer Drive in Newark, Ohio or 8402 Blackjack Road in Mount Vernon. Both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster.
Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. High School Diploma with one to three years of care coordination experience for individuals with mental health or substance abuse issues. Preferred Associates Degree in Human Services or related field. Qualified Mental Health Specialist (QMHS). Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License. BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions.
To Apply: Online at ***************************
BHP is an EEO and ADA compliant organization.
$36k-46k yearly est. 21d ago
Customer Service Coordinator
Wisconsin Coach Lines Inc.
Ashville, OH
Job Title: Customer Service Coordinator Job Type: Full Time (on site 5 days/week) Education Level: High School Diploma Salary Range: Commensurate with Experience * This opportunity is contingent upon the successful award of a contract*
Summary
Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Customer Service Coordinator with a minimum of five (5) years of experience in customer service, customer engagement, marketing, and communications. The ideal candidate will be an exceptional communicator and be able to establish credibility, lead by influence, and exercise strong customer service and engagement skills. The incumbent will report to the General Manager.
Responsibilities:
* Coordinate daily customer service operations to ensure timely, professional, and high-quality support for all transportation clients
* Serve as the main point of contact between customers, dispatch, and operations teams to resolve issues and keep communication flowing smoothly
* Monitor call center performance and customer feedback, using insights to improve service delivery and enhance customer satisfaction
* Develop and support customer engagement initiatives that strengthen relationships and promote brand loyalty
* Mentor and guide call center representatives, fostering a positive team culture focused on accountability and service excellence
* Partner with marketing and communications teams to align customer messaging, promote new services, and respond effectively to customer needs
Requirements:
* Proven ability to lead by influence and build credibility across teams and departments.
* Exceptional verbal and written communication skills, with strong attention to detail and professionalism.
* Demonstrated success in managing customer relationships and resolving complex service issues in a fast-paced setting.
* Strong analytical and problem-solving skills, with experience using data or metrics to drive service improvements
* Proficient in CRM systems and call center software, with solid organizational and multitasking abilities
Interested candidates can apply at *****************
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.