How To Become A Customer Logistics Manager: What It Is and Career Path

What is a customer logistics manager and how to become one

Updated January 8, 2025

5 min read

A customer logistics manager is an individual responsible for overseeing the movement of goods from suppliers to customers. They manage the transportation, storage, and delivery of products, ensuring that they reach their destination on time and in good condition. Customer logistics managers work with suppliers, manufacturers, and distributors to coordinate shipping schedules and track inventory levels. They also develop and implement strategies to optimize logistics operations while maintaining high levels of customer satisfaction.

ScoreCustomer Logistics ManagerUS Average

Salary

3.1

Avg. Salary $40,171

Avg. Salary $59,228

Stability level

6.8

Growth rate 6%

Growth rate 0.3%

Diversity

4.8

Race

American Indian and Alaska Native 0.42%

Asian 6.13%

Black or African American 11.24%

Hispanic or Latino 18.65%

Unknown 4.31%

White 59.25%

Gender

female 44.10%

male 55.90%

Age - 45

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 45

Stress level

6.8

Stress level is high

7.1 - high

Complexity level

8.6

Complexity level is advanced

7 - challenging

Work life balance

4.6

Work life balance is fair

6.4 - fair

What are the pros and cons of being a customer logistics manager?

Pros

Opportunities to work with various stakeholders
Potential for career growth and advancement
Competitive salary and benefits
Chance to develop problem-solving and communication skills
Ability to make a significant impact on customer satisfaction and loyalty

Cons

High-stress environment with tight deadlines and demanding customers
Need to manage multiple projects simultaneously
Constant need to adapt to changing customer demands and market conditions
Responsibility for managing budgets and meeting financial targets
Potential for dealing with difficult or dissatisfied customers

Key steps to become a customer logistics manager

Explore customer logistics manager education requirements

Most common customer logistics manager degrees

Bachelor's

55.3 %

Associate

17.9 %

High School Diploma

14.8 %

Start to develop specific customer logistics manager skills

Skills	Percentages
OSHA	15.10%
Safety Regulations	12.19%
Supply Chain	8.82%
Account Management	7.94%
Employee Training	7.34%

Complete relevant customer logistics manager training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New customer logistics managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a customer logistics manager based on U.S. Bureau of Labor Statistics data and data from real customer logistics manager resumes.

Research customer logistics manager duties and responsibilities

Manage communication between customs brokers and freight forwarders and negotiate freight rates.
Lead organization's governmental and regulatory compliance office which result in no violation findings during federal oversight inspections.
Create ISO document templates and forms.
Comply with laws, regulations and ISO requirements.

Prepare your customer logistics manager resume

When your background is strong enough, you can start writing your customer logistics manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a customer logistics manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable customer logistics manager resume templates

Build a professional customer logistics manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your customer logistics manager resume.