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Become A Customer Logistics Manager

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Working As A Customer Logistics Manager

  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Interacting With Computers
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Stressful

  • $76,453

    Average Salary

What Does A Customer Logistics Manager Do At Ryder System

* Attainment of productivity goals resolving customer issues
* Quality Assurance Safety Management and reporting New Employee training
* Employee relations solutions Individual will be working in a dynamic environment focusing on delivery of continuous measurable improvement to the customer
* Ensure functional area meets all productivity goals and objectives
* Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
* All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability._

What Does A Customer Logistics Manager Do At Macy's

* Flexible hours, including weekends and evenings.
* Highly organized and able to function from a mobile workstation as well as at desk.
* Ability to multi-task and see projects and/or tasks to completion.
* Collaborate with local team and FBCS/MCCS to ensure a timely resolution to issues.
* Meet weekly with Delivery manager on customer care activities.
* Communicate frequently with delivery and workroom department

What Does A Customer Logistics Manager Do At Mondelez International

* Leads, directs, and trains aspects of Customer Service Operations for Regional Customers This includes ensuring alignment with the strategic direction set by the Sales and CS&L leadership, and ensuring execution processes are in place to provide consistent, reliable service throughout the supply chain.
* Frequent interaction with Sales Executives, Customer Executives, Supply Chain leadership, Field Logistics, and any functions that impact our service and relationship with our Customer
* Ensures tactical implementation of the operational component of our customer strategies through communication and collaboration with Customer Services, Field Sales and Logistics
* Influences overall Customer program or project success, finances, and/or the ability to meet objectives
* Utilizes advanced skills to communicate matters of significant importance to the business, representing the organization to multiple internal and external constituents, negotiating issues with significant impact on the achievement of strategic objectives
* Functional Technical Competencies Gained in Role:
* Business Acumen
* Intermediate
* Microsoft Office Apps – Intermediate
* Reporting systems
* Intermediate
* Lominger Competencies Gained in Role:
* Organizational Agility
* Total Work Systems
* Managing and Measuring Work
* Internal/External Contacts:
* Internal: Regional sales leadership team, Retail Operation Managers, CS&L Customer Development, CSO, field logistics.
* External: Regional Customer supply chain leadership (replenishment, transportation, operations, merchandising); CPG peer companies.
* Competencies:
* Ability to partner with leaders of other functional areas and business partners to drive overall performance while aligning with Mondelez values
* Able to build and sustain capability within field logistics team with customer focused initiatives
* Proven success at influencing others to deliver results and create winning team culture
* Ability to multi-task and deal with continuously changing priorities
* Functional/Technical Competencies:
* Supply chain/logistics functional expertise in DSD and WHD routes to market
* Strong problem solving, negotiating and decision making skills, with proven ability to manage complex situations
* Expertise in SAP and Retail Links

What Does A Customer Logistics Manager Do At Ryder System

* Communicate daily/shift goal of facility and group(s); devise, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed
* Provide leadership for employees through in depth training and continuous review of employee understanding of policies, procedures and processes; create a productive work environment through effective communication, coaching, motivating and leading by example
* Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results
* Hire, train and supervise Leads, Customer Logistics Supervisors (CLS), and/or hourly employees in the assigned work group(s)
* Support and aid in the development of system and process training for employees in the work group(s); perform administrative functions to include tracking of time, attendance and performance feedback
* Instruct and enforce location safety management plans, training and processes
* Assign employees to individual tasks and ensure required tools are available
* Perform other duties as assigned
* Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
* All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability._

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Customer Logistics Manager Demographics

Gender

Male

55.3%

Female

42.9%

Unknown

1.9%
Ethnicity

White

60.9%

Hispanic or Latino

17.6%

Black or African American

11.1%

Asian

7.4%

Unknown

3.0%
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Foreign Languages Spoken

Spanish

66.0%

French

8.5%

Carrier

6.4%

Arabic

4.3%

Portuguese

2.1%

Hebrew

2.1%

German

2.1%

Japanese

2.1%

Russian

2.1%

Cantonese

2.1%

Mandarin

2.1%
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Customer Logistics Manager Education

Schools

University of Phoenix

22.2%

Michigan State University

7.8%

Wayne State University

5.6%

San Jose State University

5.6%

Villanova University

4.4%

Lansing Community College

4.4%

University of North Texas

4.4%

Strayer University

4.4%

Western Michigan University

4.4%

Henry Ford College

3.3%

Ashford University

3.3%

University of Texas at Arlington

3.3%

Arizona State University

3.3%

University of Northern Iowa

3.3%

Salt Lake Community College

3.3%

University of Dayton

3.3%

Florida State University

3.3%

University of Louisville

3.3%

University of Missouri - Saint Louis

3.3%

Texas Christian University

3.3%
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Majors

Business

41.9%

Supply Chain Management

8.3%

Management

5.1%

Marketing

5.1%

Communication

4.0%

Psychology

4.0%

Criminal Justice

3.7%

Finance

3.7%

Operations Management

3.4%

Accounting

3.4%

General Studies

3.1%

Computer Science

2.0%

Education

2.0%

Health Care Administration

1.7%

International Business

1.4%

Electrical Engineering Technology

1.4%

Fine Arts

1.4%

Economics

1.4%

Chemistry

1.4%

Industrial Engineering

1.4%
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Degrees

Bachelors

43.4%

Other

25.0%

Masters

15.0%

Associate

10.7%

Certificate

3.5%

Diploma

1.5%

License

1.0%
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Top Skills for A Customer Logistics Manager

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  1. On-Time Delivery
  2. Safety
  3. Driver Management
You can check out examples of real life uses of top skills on resumes here:
  • Exceeded on-time delivery requirements by 3.5% on-time delivery through effective management of order fulfillment and product loading process.
  • Direct inbound and outbound logistics operations, such as transportation or warehouse activities, safety performance, and logistics quality management.
  • Oversee driver management to ensure backhauls and freight hauls are picked up and delivered on time.
  • Supervised data entry and switchboard operations to guarantee satisfaction and accuracy.
  • Managed human resources operations including employee record maintenance, leave time reporting/verification, payroll and driver team supervision.

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Top Customer Logistics Manager Employers

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