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You are the driving force behind our company.Start your career with Ryder today!
**The physical work location of this role is located in Glen Burnie, MD. You must be willing and able to commute to this location if you wish to be considered for this opening.**
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in
Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
SummaryThe Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
Comprehensive training and the ability to continue your professional development Regional and local Ryder resources to help guide and support as we grow this offering.The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer's expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!
You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.
In addition, YOU are the management and professional representative of the Ryder organization.
If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!!
Essential Functions
Customer service satisfaction and expectation management Staffing performance management and development of exempt and non-exempt employees Manage day-to-day planning and scheduling Health and Safety ManagementState/Local/Federal regulations compliance
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Ability to work within international functional teams High level analytical ability where problems are unusual and difficult Demonstrated technical and professional skills in job-related area Off shift support in the event of critical customer network disruption or crisis Makes decisions in a a timely manner Strong oral and written communications skills Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to work independently and as a member of a team Flexibility to operate and self-driven to excel in a fast-paced environment Capable of multi-tasking, highly organized, with excellent time management skills Detail oriented with excellent follow-up practices Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required Logistics industry knowledge advanced required Knowledge and understanding of Customer/Company local and Federal regulations advanced required Fundamental knowledge of Supply Chain Management components intermediate required Strong knowledge of Manufacturing and Production advanced required
Qualifications
H.S. diploma/GED required Bachelor's degree in Business, Logistics, Supply Chain preferred Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required One (1) year or more direct supervisory/leadership experience required Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required Logistics industry knowledge advanced required Knowledge and understanding of Customer/Company local and Federal regulations. advanced required Fundamental knowledge of Supply Chain Management components. intermediate required Strong knowledge of Manufacturing and Production advanced required
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
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Job Category
Logistics
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
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How to hire a customer logistics manager
Customer logistics manager hiring summary. Here are some key points about hiring customer logistics managers in the United States:
- There are a total of 13,647 customer logistics managers in the US, and there are currently 46,120 job openings in this field.
- The median cost to hire a customer logistics manager is $1,633.
- Small businesses spend $1,105 per customer logistics manager on training each year, while large companies spend $658.
- It takes between 36 and 42 days to fill the average role in the US.
- It takes approximately 12 weeks for a new employee to reach full productivity levels.
- HR departments typically allocate 15% of their budget towards recruitment efforts.
- Cleveland, OH, has the highest demand for customer logistics managers, with 3 job openings.
How to hire a customer logistics manager, step by step
To hire a customer logistics manager, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire a customer logistics manager:
Here's a step-by-step customer logistics manager hiring guide:
- Step 1: Identify your hiring needs
- Step 2: Create an ideal candidate profile
- Step 3: Make a budget
- Step 4: Write a customer logistics manager job description
- Step 5: Post your job
- Step 6: Interview candidates
- Step 7: Send a job offer and onboard your new customer logistics manager
- Step 8: Go through the hiring process checklist
What does a customer logistics manager do?
A customer logistics manager is in charge of overseeing a company's supply chain operations, ensuring customers get to receive their orders promptly and efficiently. Among their responsibilities include managing logistics teams, setting objectives and guidelines, monitoring budgets and schedules, liaising with internal and external parties, and keeping an eye on the progress of operations. They must also respond to issues and concerns, resolving them promptly and efficiently. Moreover, as a manager, it is vital to lead and encourage teams to reach goals while implementing the company's policies and regulations.
Post a customer logistics manager job for free, promote it for a fee
Identify your hiring needs
Before you post your customer logistics manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a customer logistics manager for hire on a part-time basis or as a contractor.
Determine employee vs contractor statusIs the person you're thinking of hiring a US citizen or green card holder?Hiring the perfect customer logistics manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.
The following list breaks down different types of customer logistics managers and their corresponding salaries.
Type of Customer Logistics Manager Description Hourly rate Customer Logistics Manager $12-28 Supply Chain Coordinator A supply chain coordinator is a professional who is responsible for managing inventory and supply sources to support a company's manufacturing and anticipated demand. Supply chain coordinators must assist in the purchase of materials and services and follow-up with vendors to ensure that the purchase orders have the correct price, freight charge, and delivery date... Show more $15-36 Distribution Supervisor A distribution supervisor is in charge of overseeing all distribution processes in a warehouse or similar setting, ensuring accuracy and smooth workflow. Their responsibilities typically revolve around coordinating deliveries and shipment, managing schedules, delegating tasks, assessing the performance of the workforce, and maintaining records of all transactions... Show more $19-46 Create an ideal candidate profile
Common skills:- OSHA
- Safety Regulations
- Supply Chain
- Account Management
- Employee Training
- Shipping Receiving
- Direct Reports
- Continuous Improvement
- Customer Logistics
- Inventory Management
- WMS
- On-Time Delivery
- Freight Carriers
- Customer Orders
Responsibilities:- Manage communication between customs brokers and freight forwarders and negotiate freight rates.
- Lead organization's governmental and regulatory compliance office which result in no violation findings during federal oversight inspections.
- Create ISO document templates and forms.
- Comply with laws, regulations and ISO requirements.
- Expedite materials from global suppliers daily to support JIT production system.
- SAP (WMS) SME role for many internal and external contacts.
Make a budget
Including a salary range in the customer logistics manager job description is a good way to get more applicants. A customer logistics manager salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.
For example, the average salary for a customer logistics manager in Mississippi may be lower than in Alaska, and an entry-level engineer typically earns less than a senior-level customer logistics manager. Additionally, a customer logistics manager with lots of experience in the field may command a higher salary as a result.
Average customer logistics manager salary
$40,171yearly
$19.31 hourly rateEntry-level customer logistics manager salary$26,000 yearly salaryUpdated January 22, 2026Average customer logistics manager salary by state
Rank State Avg. salary Hourly rate 1 California $53,539 $26 2 Michigan $48,740 $23 3 Pennsylvania $47,313 $23 4 Wisconsin $46,139 $22 5 Illinois $44,144 $21 6 Virginia $42,274 $20 7 Connecticut $41,939 $20 8 Ohio $40,769 $20 9 Arizona $38,812 $19 10 Texas $38,566 $19 11 Indiana $38,418 $18 12 Maine $36,510 $18 13 Oklahoma $36,431 $18 14 Kentucky $36,383 $17 15 Alabama $35,914 $17 16 Florida $34,534 $17 17 North Carolina $32,422 $16 18 Tennessee $30,343 $15 Average customer logistics manager salary by company
Rank Company Average salary Hourly rate Job openings 1 Microsoft $118,601 $57.02 3 2 Infineon Technologies $55,769 $26.81 3 RemX $50,045 $24.06 4 PPG $45,435 $21.84 2 5 USA Truck $44,828 $21.55 6 CEVA Logistics $44,030 $21.17 5 7 Volt Systems LLC $42,556 $20.46 8 Wayne Farms Enterprise $42,267 $20.32 9 McGriff Tire $42,251 $20.31 10 Ryder System $41,909 $20.15 285 11 System One $41,808 $20.10 12 Ajilon Consulting $40,776 $19.60 13 Oxford Solutions $39,636 $19.06 14 Kelly Services $39,562 $19.02 8 15 StaffChex $38,787 $18.65 16 Robert Half $38,775 $18.64 32 17 Randstad North America, Inc. $38,475 $18.50 1 18 Southern Glazer's $38,423 $18.47 21 19 Mondelēz International $38,072 $18.30 6 20 Meador Staffing $36,346 $17.47 Writing a customer logistics manager job description
A job description for a customer logistics manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a customer logistics manager job description:
Customer logistics manager job description example
Post your job
There are a few common ways to find customer logistics managers for your business:
- Promoting internally or recruiting from your existing workforce.
- Ask for referrals from friends, family members, and current employees.
- Attend job fairs at local colleges to meet candidates with the right educational background.
- Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
- Post your customer logistics manager job on Zippia to find and recruit customer logistics manager candidates who meet your exact specifications.
- Use field-specific websites.
- Post a job on free websites.
Interview candidates
During your first interview to recruit customer logistics managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.
Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Send a job offer and onboard your new customer logistics manager
Once you've selected the best customer logistics manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.
It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.
To prepare for the new customer logistics manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.
Go through the hiring process checklist
- Determine employee type (full-time, part-time, contractor, etc.)
- Submit a job requisition form to the HR department
- Define job responsibilities and requirements
- Establish budget and timeline
- Determine hiring decision makers for the role
- Write job description
- Post job on job boards, company website, etc.
- Promote the job internally
- Process applications through applicant tracking system
- Review resumes and cover letters
- Shortlist candidates for screening
- Hold phone/virtual interview screening with first round of candidates
- Conduct in-person interviews with top candidates from first round
- Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
- Conduct background checks on top candidates
- Check references of top candidates
- Consult with HR and hiring decision makers on job offer specifics
- Extend offer to top candidate(s)
- Receive formal job offer acceptance and signed employment contract
- Inform other candidates that the position has been filled
- Set and communicate onboarding schedule to new hire(s)
- Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a customer logistics manager?
Recruiting customer logistics managers involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $40,171 per year for a customer logistics manager, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for customer logistics managers in the US typically range between $12 and $28 an hour.
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Updated January 22, 2026