Automatically apply for jobs with Zippia

Upload your resume to get started.

Customer logistics manager skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical customer logistics manager skills. We ranked the top skills for customer logistics managers based on the percentage of resumes they appeared on. For example, 15.1% of customer logistics manager resumes contained osha as a skill. Continue reading to find out what skills a customer logistics manager needs to be successful in the workplace.

15 customer logistics manager skills for your resume and career

1. OSHA

Here's how customer logistics managers use osha:

Conducted routine safety, sanitation and maintenance inspections in accordance with good manufacturing practices and OSHA requirements.
Conduct injury investigations, create formal reports for Safety Manager, and suggest possible improvements while complying with all OSHA standards.

2. Safety Regulations

Here's how customer logistics managers use safety regulations:

Work with Managers to ensure consistency in administration of all payroll and safety regulations.
Enforced DOT/OSHA safety regulations, company rules and policies, issuing disciplinary action as necessary; Maintained driver log books electronically.

3. Supply Chain

A supply chain is a network or a sequence by which finished products of a company are distributed to retailers and then supplied to the end-users. The distribution of products and services from the production line to the final buyers is carried out in a series of steps including; manufacturing, transportation, and their distribution. The whole supply chain consists of different entities including; manufacturers, transportation, warehouses, suppliers, and retailers. The entities ensure that the products retain their originality while also minimizing the cost of delivery.

Here's how customer logistics managers use supply chain:

Identified and implemented strategies to produce organizational value in customer relationship, supply chain management and revenue enhancement.
Investigated and introduced supply chain process improvement measures and presents suggestions to upper management for consideration.

4. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how customer logistics managers use account management:

Field Operations leader accountable for all aspects of Transportation Operations and Account Management for the South Texas Region.
Managed one Dedicated account, was responsible for all aspects of operations and account management.

5. Employee Training

Here's how customer logistics managers use employee training:

Coordinate new employee training and development, including employee relations solutions.
Established regular employee training and evaluation.

6. Shipping Receiving

Here's how customer logistics managers use shipping receiving:

Supervised one shipping receiving employee.
supervised the Shipping Receiving warehouse areas to insure products were received and shipped.

Choose from 10+ customizable customer logistics manager resume templates

Build a professional customer logistics manager resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your customer logistics manager resume.

7. Direct Reports

Here's how customer logistics managers use direct reports:

Coordinated and facilitated weekly continuous improvement meetings with customers and direct reports
Developed direct reports into Manager level within organization.

8. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how customer logistics managers use continuous improvement:

Communicated professionally and strategically managed continuous improvement work groups.
Develop new strategies of Lean Initiatives for continuous improvements, complete daily audits and maintain performance metrics.

9. Customer Logistics

Here's how customer logistics managers use customer logistics:

Hired and on boarded 3 Customer Logistics Associates so they were fully functional with respective teams in just a few months.
Manage end to end operations of the Customer Logistics team of 13 and all order to cash processes.

10. Inventory Management

Here's how customer logistics managers use inventory management:

Streamlined inventory management and asset control through oversight, analysis, and reporting.
Inventory Management - includes leading Indicators, discrepant material, notify order managers of lost items that need to be re-ordered.

11. WMS

A WMS, warehouse management system, is an application software solution tool utilized to coordinate, control, automate and manage a company's warehouse operations and processes. WMS optimizes the supply chain process by maximizing warehouse efficiency, thereby eliminating errors.

Here's how customer logistics managers use wms:

Project Manager for 2003 MOVE WMS implementation - all 15 locations completed on-time and under budget.
Work with Accellos, SAP and WMS.

12. On-Time Delivery

On-Time Delivery, or OTD, is a metric that measures the rate at which finished goods and deliveries are completed on time. This rate is measured by the overall number of units shipped within a specified time frame agreed upon by the consumer and supplier. On-Time Delivery allows suppliers' compliance with delivery deadlines, and hence their consistency, to be assessed using a continuous and collaborative development approach.

Here's how customer logistics managers use on-time delivery:

Exceeded on-time delivery requirements by 3.5% on-time delivery through effective management of order fulfillment and product loading process.
Reached 99.5% case fill and 97% on-time delivery for Costco, which shipped 60% from this location.

13. Freight Carriers

Here's how customer logistics managers use freight carriers:

Promoted corrective actions for lane specific pricing with freight carriers through carrier performance and bid management.
Negotiated rates and managed freight carriers operations.

14. Customer Orders

Here's how customer logistics managers use customer orders:

Track and ensure accuracy of documentation of customer orders.
Enter customer orders and do contract review on order consisting of part, pricing and delivery to customer specifications.

15. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how customer logistics managers use payroll:

Managed human resources operations including employee record maintenance, leave time reporting/verification, payroll and driver team supervision.
Managed and processed all payroll, billing and safety procedures, using Windows NT, MS Excel and MS Word.

5 Customer Logistics Manager resume examples

Build a professional customer logistics manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your customer logistics manager resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Customer Logistics Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of customer logistics manager skills to add to your resume

The most important skills for a customer logistics manager resume and required skills for a customer logistics manager to have include:

OSHA
Safety Regulations
Supply Chain
Account Management
Employee Training
Shipping Receiving
Direct Reports
Continuous Improvement
Customer Logistics
Inventory Management
WMS
On-Time Delivery
Freight Carriers
Customer Orders
Payroll
Order Management

Order Processing
Purchase Orders
AS400
KPIs
Warehouse Operations
Sales Floor
Third-Party Logistics
ISO
Cost Savings
Chain Management
Inventory Control
JIT
Process Improvement
LTL
Customer Issues
EDI

Order Entry
LMS
Customer Calls
BOL
Performance Reviews
POS
Customer Relations
Customer Support
Customer Complaints
Forwarders
Sales Orders
FedEx
Customer Inquiries
Freight Costs
HR
RMA

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs