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Customer marketing manager vs product marketing manager

The differences between customer marketing managers and product marketing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer marketing manager and a product marketing manager. Additionally, a product marketing manager has an average salary of $112,220, which is higher than the $98,889 average annual salary of a customer marketing manager.

The top three skills for a customer marketing manager include project management, customer satisfaction and digital marketing. The most important skills for a product marketing manager are digital marketing, product management, and project management.

Customer marketing manager vs product marketing manager overview

Customer Marketing ManagerProduct Marketing Manager
Yearly salary$98,889$112,220
Hourly rate$47.54$53.95
Growth rate10%10%
Number of jobs137,846166,047
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 75%
Average age3939
Years of experience1010

What does a customer marketing manager do?

A customer marketing manager focuses on devising strategies for customer satisfaction. One of their primary responsibilities revolves around producing reports and presentations, reaching out to clients through calls and correspondence, building rapport with customers while helping them meet their needs, and maintaining records of all transactions. There are also instances when a marketing manager must discuss products and policies to clients, address issues and concerns, and provide corrective measures. Furthermore, as a manager, it is essential to implement all regulations and standards with the team.

What does a product marketing manager do?

A product marketing manager is responsible for managing the company's goods and services, promoting brand awareness, developing effective marketing campaigns to attract existing and potential clients, generating more revenues, and achieving its profitability goals. Product marketing managers must have excellent knowledge of the marketing industry, as well as broad ideas on the current industry trends to meet clients' demands and identify business opportunities. A product marketing manager should be highly communicative and display excellent leadership skills to work with other departments and respond to clients' inquiries and concerns timely and efficiently.

Customer marketing manager vs product marketing manager salary

Customer marketing managers and product marketing managers have different pay scales, as shown below.

Customer Marketing ManagerProduct Marketing Manager
Average salary$98,889$112,220
Salary rangeBetween $70,000 And $138,000Between $83,000 And $149,000
Highest paying CitySan Francisco, CASan Bruno, CA
Highest paying stateCaliforniaCalifornia
Best paying companyBain & CompanyCredit Karma
Best paying industryEducationTechnology

Differences between customer marketing manager and product marketing manager education

There are a few differences between a customer marketing manager and a product marketing manager in terms of educational background:

Customer Marketing ManagerProduct Marketing Manager
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 75%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaUniversity of Georgia

Customer marketing manager vs product marketing manager demographics

Here are the differences between customer marketing managers' and product marketing managers' demographics:

Customer Marketing ManagerProduct Marketing Manager
Average age3939
Gender ratioMale, 46.3% Female, 53.7%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage10%10%

Differences between customer marketing manager and product marketing manager duties and responsibilities

Customer marketing manager example responsibilities.

  • Manage event budget and conduct final written analysis of show ROI to determine event quality and future participation.
  • Develop and manage marketing programs and partner integration for industry marketing in government, healthcare and education markets.
  • Represent CRM team steering channel development opportunity and priority increasing web merchandising and email marketing utilization and optimization.
  • Support development of new POS material, coordinating testing and building data blocks on sales performance and brand recognition.
  • Revamp reporting and campaign tracking systems to accurately measure incremental revenue impact and ROI.
  • Streamline lead process and enable more accurate campaign performance analysis by optimizing marketing automation and CRM system.
  • Show more

Product marketing manager example responsibilities.

  • Manage IP and IPX VPN solutions, including definition of next generation ipsec-base products.
  • Manage execution of retail signage (POS) and cross promotions for grocery partners.
  • Lead a global team representing the commercial interests of the Americas, Europe and Asia.
  • Define, design and manage next generation intranet product incorporating HTML, CGI, and JAVA.
  • Define the product and manage the development of a line of switch mode power supplies for the PC & general market.
  • Lead product development and business development of emerging mobile and cloud solutions.
  • Show more

Customer marketing manager vs product marketing manager skills

Common customer marketing manager skills
  • Project Management, 16%
  • Customer Satisfaction, 13%
  • Digital Marketing, 8%
  • Product Line, 8%
  • Marketing Campaigns, 4%
  • CRM, 4%
Common product marketing manager skills
  • Digital Marketing, 7%
  • Product Management, 7%
  • Project Management, 6%
  • Marketing Campaigns, 5%
  • Market Research, 4%
  • B2B Marketing, 4%

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