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  • Performance Marketing Manager (Paid Advertising)

    HRM Enterprises, Inc. 3.8company rating

    Remote customer marketing manager job

    HRM Enterprises, Inc. is a local, family-owned company established in 1939. With businesses ranging from the largest independent hardware store in the country to a Tripadvisor top-rated restaurant and a dynamic Marketplace, HRM Enterprises has become a popular destination for customers from near and far. With 700 dedicated employees, we focus on exceeding customers' expectations and creating a supportive work environment with Sundays off, no late evenings, great benefits, and fun perks like company picnics and Christmas banquets. Our commitment to internal and external development helps team members grow professionally and find opportunities within the company. Role Description This is a full-time hybrid role for a Performance Marketing Manager - Paid Advertising located in Hartville, OH with some work-from-home flexibility. The Performance Marketing Manager will be responsible for managing, executing and optimizing digital marketing campaigns, conducting data analysis, identifying key performance indicators, and developing strategies to improve marketing performance. Additionally, the role involves working closely with cross-functional teams to ensure alignment with business goals and objectives. Qualifications Digital marketing skills including managing and optimizing campaigns in Google Ads, Meta, Amazon Ads and other paid channels Proficiency in data analysis and identifying key performance indicators Experience in developing and implementing marketing strategies Excellent communication and collaboration skills Ability to work independently and in a team environment Bachelor's degree in Marketing, Business, or a related field
    $76k-116k yearly est. 3d ago
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  • Marketing and Growth Co-op (Remote)

    Stack Wallet LLC

    Remote customer marketing manager job

    Stack Wallet is a New Jersey-based consumer product startup supported by the NJ Innovation Fellows program (NJIF) that is building a modular, next-generation minimalist wallet system. We're looking for a marketing-minded student or recent graduate to join our founding team in a full-time, fully remote co-op* role. This is not a typical internship. You'll work directly with the founders and take real ownership of early-stage marketing, content, and growth efforts. What you'll work on: Creating content for social media (short-form video, photos, posts) Helping shape brand voice and messaging Customer research and feedback collection Growth experiments (email, outreach, communities, social) Supporting launches, promotions, and early customer acquisition What we're looking for: Entrepreneurial mindset and strong work ethic Interest in marketing, branding, and content creation Comfortable working independently Strong written and visual communication skills Based in New Jersey and able to attend monthly in-person sessions in Newark Details: Full-time (35+ hours/week) Fully remote with monthly in-person program sessions in Newark $35,000 annual stipend (via NJIF) Equity opportunity with vesting Two-year program commitment *Co-op academic credit subject to university approval
    $79k-107k yearly est. 2d ago
  • Senior Business Development Manager for CDMO ADC_ Boston

    Porton Pharma Solutions Ltd.

    Remote customer marketing manager job

    Job Description - ADC Business Development Role General: Porton Pharma Solutions Ltd. a leading pharmaceutical CDMO company that provides global pharmaceutical companies with innovative, reliable, and end-to-end process R&D and manufacturing services across small molecule & new modality APIs, dosage forms, and biologics. This BD role is responsible for driving business breakthroughs in the U.S. ADC market through proactive client engagement and strategic business development. The key focus includes building and expanding ADC client relationships, influencing key decision-makers, identifying client needs and market opportunities, and gathering competitive intelligence. This role will also lead contract negotiations and deal execution to secure new business and support the company's growth strategy in the ADC field. Position Profile: Position Title/Grade: From Sr. Manager to Associate Director level Position Type: Individual Contributor Work Location: Remote work, living in the greater Boston area is preferred Direct Supervisor: Executive Director, lead of New Modality BD Team Key Responsibilities: Develop and Strengthen ADC Client Relationships in the U.S. Actively develop and expand relationships with ADC clients in the U.S. by deeply understanding their business needs, technical challenges, and strategic priorities. Provide tailored solutions that address client pain points and create long-term value, enhancing trust and partnership. Regularly meet with clients through face to face visits, business presentations, and participation in industry events to build new relationships from the ground up (0-1 stage). Identify key decision makers within target organizations and establish strong, influential connections. Build a strategic client network to support sustainable growth in the ADC business. Drive Client Engagement and Influence Key Stakeholders Proactively engage with both existing and potential ADC clients to increase awareness of the company's capabilities and services. Conduct in-depth business and technical discussions to better understand clients' priorities and influence their decision-making processes. Effectively position the company's technical strengths, project track record, and service advantages to enhance its competitiveness in the U.S. ADC market. Strengthen strategic relationships with decision-makers, influencers, and other stakeholders critical to business development. Identify Market Opportunities and Customer Needs Continuously collect, analyze, and track client feedback to identify their evolving business needs and market opportunities. Monitor ADC industry trends, technology advancements, and regulatory developments to anticipate changes in client demands. Maintain close communication with internal cross-functional teams-including R&D, manufacturing, quality, and project management-to ensure timely alignment with customer requirements. Collaborate with CC3 (TS/PL, PMM) and New Modality R&D and manufacturing teams to align on customer needs and project delivery. Support the development of commercial strategies based on real-time market and customer intelligence. Gather and Analyze Competitive Intelligence Regularly monitor competitors' public information, including market activities, product launches, strategic announcements, and financial disclosures. Utilize professional market research institutions, industry databases, and analytical tools to assess competitors' market share, pricing trends, customer perception, and business strategies. Provide detailed, actionable intelligence to support internal decision-making, commercial positioning, and competitive strategy development. Identify gaps and opportunities to strengthen the company's competitive advantage in the U.S. ADC market. Lead Contract Negotiations and Drive Business Breakthroughs Take full responsibility for leading commercial discussions, contract negotiations, and deal execution with U.S. ADC clients. Clearly articulate the company's technical advantages, operational capabilities, and successful project cases to enhance client confidence and close deals. Work with internal teams to create flexible commercial policies, such as pricing optimization, service upgrades, or partnership models, to meet client needs and increase win rates. Achieve breakthrough growth in the U.S. ADC business by securing new projects and expanding the company's market presence. Contribute to the company's overall commercial goals by meeting or exceeding revenue and growth targets. Qualifications: A Master or Ph.D. degree in Biology, Pharmacy, or other related life science areas is required. Minimum of 1-2 years of hands on business development experience in the CDMO industry with a focus on ADC services. Existing ADC client resources or prior involvement in strategic partnership building is required. Demonstrated ability to identify and engage ADC clients, maintain strong business relationships, and successfully drive deal closures. Solid knowledge of ADC-related scientific and technical principles, applicable regulatory and legal requirements, and commercial and marketing practices. Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Relevant experience in antibody CRO BD or pharmacology BD will also be considered. No formal management experience required, but the ability to operate independently and influence internal and external stakeholders is expected. Bilingual proficiency in English and Chinese is required to support cross-border client communications and business activities. Core Competencies: Strong interpersonal skills and approachability: able to build and maintain positive relationships with clients and colleagues. Proactive and results-oriented mindset: self-driven, goal-focused, and able to take initiative. High resilience under pressure: adaptable, persistent, and able to perform effectively in a fast-paced and challenging environment. Strong learning and analytical abilities: quick to understand new concepts, with solid skills in synthesis, problem-solving, and critical thinking.
    $101k-143k yearly est. 1d ago
  • Marketing Director

    The Woodland Group, LLC 3.2company rating

    Remote customer marketing manager job

    The Woodland Group specializes in providing premier real estate opportunities across the southeastern United States, offering a diverse selection of mountain and waterfront properties ranging from one to over 100 acres. With a commitment to finding the perfect property for each client, The Woodland Group is dedicated to creating a seamless and personalized experience. Supported by a skilled team of real estate professionals, the company takes pride in helping clients discover their dream properties. Based in Cornelius, NC, The Woodland Group is known for its exceptional service and unparalleled expertise in the real estate industry. Role Description This is a full-time role on-site or remote (US based) located in Cornelius, NC for a Marketing Director. The Marketing Director will be responsible for developing and executing marketing strategies to effectively promote the company's real estate offerings. Daily tasks include overseeing market research, designing marketing campaigns, managing the marketing team, and ensuring sales alignment. The role also involves closely monitoring market trends, identifying opportunities, and enhancing the company's brand presence to ensure business growth and outreach. What You'll Do HubSpot Platform Ownership Serve as The Woodland Group's HubSpot expert and primary administrator. Manage workflows, lists, segmentation, lead scoring, agent processes, reporting, and overall data hygiene. Ensure the platform supports fast-moving property releases and promotional timelines. Deadline-Based Campaign Management Plan, schedule, and execute marketing campaigns tied to one-day sales events and property launches. Build detailed timelines and coordinate deliverables across sales, media, operations, and leadership. Ensure all campaign assets (emails, landing pages, automation, forms) are delivered and deployed on time. Anticipate bottlenecks and proactively remove roadblocks to meet strict deadlines. Especially when it comes to freelancers. Lead Nurturing & Workflow Optimization Create automated sequences for priority bookings, soft bookings, prospects, inactive prospects, and post-tour communication. Continuously improve engagement through A/B testing, branching logic, and behavior-based segmentation. Email Marketing Execution Develop and schedule branded email announcements, tour reminders, updates, and follow-up emails. Follow the Campaign Email Deadline Plan. Maintain high deliverability and engagement while ensuring consistency with brand guidelines. Support high-volume, high-urgency email deployments during peak sales periods. Performance Reporting Build dashboards to track appointment conversions, engagement, source attribution, and ROI. Monitor campaign performance and make data-backed optimization recommendations. Provide leadership and sales teams with clear, timely reports during launch cycles. Cross-Platform Integration & Systems Management This is a critical part of the role. Connect and maintain integrations between HubSpot and key marketing tools, including: SalesMessage (SMS communication + automated follow-ups) Canva (brand-approved templates and creative asset management) Webflow (landing pages, property webpages, forms, and tracking) Mailchimp (legacy lists, syncing, migration, or supplemental sends as needed) Calendly, Land.com, Meta Ads, Google Ads, and others Adobe Creative Suite (Primarily Illustrator and Photoshop) Figma Design (Preferred, but not required) Ensure all platforms communicate correctly and reliably. Troubleshoot sync issues, tracking errors, form connections, and data inconsistencies. Maintain consistent branding, assets, and message flow across all tools. Support the team by preparing templates, links, UTM tracking, and assets in the correct platform. Keep SOPs updated for how each platform integrates into The Woodland Group's marketing ecosystem Cross-Team Collaboration Partner closely with sales teams to ensure smooth campaigns and timely communication. Coordinate with media, design, and operations to streamline campaign production. Act as the go-to HubSpot resource for troubleshooting and process enhancements. Quality Assurance Review all assets for accuracy-links, tracking, formatting, mobile responsiveness, and workflow logic. Maintain compliance with communication laws and internal SOPs. Uphold consistent Woodland Group branding and messaging. What You Bring 2+ years of experience managing HubSpot Marketing Hub (required). Experience running campaigns in deadline-heavy, fast-paced marketing environments. Strong project management skills with the ability to prioritize multiple campaigns simultaneously. Excellent communication and cross-department coordination abilities. Analytical mindset with the ability to interpret data and improve performance. High attention to detail and strong instinct for process, structure, and organization. Experience in real estate/land sales/marketing preferred but not required. Why You'll Love Working With Us Mission-driven company helping families and individuals find their perfect piece of land. Fast-paced, dynamic work with clear results and big wins. Collaborative team with strong values and supportive leadership. Opportunities for professional growth as the company expands nationwide. Competitive compensation and flexible, remote work environment. While this is currently a hands-on management role, it comes with significant growth opportunity. As The Woodland Group expands nationwide, this position is designed to evolve into a leadership role overseeing larger campaigns, systems, and eventually additional team members.
    $83k-120k yearly est. 2d ago
  • NE Territory Business Development Manager (Hospital & Health Systems)

    United States Drug Testing Laboratories (Usdtl 4.3company rating

    Remote customer marketing manager job

    USDTL is a global leader in forensic toxicology testing of drug and alcohol exposed newborns and mothers, as well as other at-risk populations. We service hospitals, child protection agencies, the Department of Defense, legal services, businesses, and more. USDTL prides itself on cutting edge research. We are the laboratory of choice for umbilical cord testing, fingernail/hair testing, and PEth testing. We provide accurate results that lead to early intervention has significant benefits for children, families and communities. We seek passionate employees who will share in our vision to protect and enrich lives. Our vision to protect and enrich lives, and the nature of our business as a drug testing laboratory, makes the work of USDTL, LLC. critically important at all times. We look forward to working with employees who are dedicated to and passionate about our vision. Company Requirements In the performance of their respective tasks and duties all employees are expected to conform to the following: Perform high quality work within deadlines without direct supervision To work remotely to stay connected with the team via Microsoft Teams. Interact professionally with other employees, clients, and vendors. Work independently while understanding the need to communicate and coordinate work efforts with other employees. Responsibilities/Duties/Functions/Tasks Primary responsibility to meet quota for new business revenue/selling prospects our various laboratory tests. Maintain a sufficient pipeline of opportunities to ensure a close rate that achieves the annual goal. Stay abreast of changes in the marketplace impacting customers. Provide overall support to new accounts to ensure clients receive highest level of service during their on-boarding phase; transition to account manager and ensure an effective service transition. Must be comfortable working in sales cycles with 12-24-month lengths, while maintaining pipeline productivity and multiple touches throughout the sales cycle (not a one call close) Responsible for full sales cycle from lead generation to new client on-boarding Calling on hospital staff including: Directors of OB, Directors of Women's, Directors of Mother baby, Laboratory Directors, Senior level hospital administrators, etc. Able to sell value and service to prospects distinguishable beyond pricing. Generating leads by attending conferences, responding to inbound inquiries, as well as cold calling. Drive sales through pre-call planning, post-call analysis and consistent follow-up. Coordinate, collaborate, and utilize internal resources as needed when complex issues develop or when face-to-face or extensive service is required Building and maintaining strong, long-lasting customer relationships with multiple stakeholders within the hospital/health system Leverage relationships to turn a current customer into a referral / reference source. Use Salesforce CRM to log all detailed activities and communications. Collaborate with the Newborn sales team to improve customer satisfaction and retention. Conduct webinars with customers throughout sales cycle. Maintain a breadth of knowledge on all service offerings. Complete all administrative tasks thoroughly and promptly. Ability to travel to local/national conferences or customer sites (50% travel) All other duties as assigned by the Sales Supervisor. Requirements Education Bachelor's Degree with business related degree (e.g., administration, management, etc.) Knowledge 5+ years of B2B sales experience Knowledge of healthcare industry Microsoft Office skills (intermediate to advanced Excel skills) Experience using a CRM Special Position Requirements Live in the Northeastern United States. The candidate must possess a professional image. Ability to stand for prolong periods of time during conferences. Ability to develop and sustain strong customer relationships, strong planning, and organizational skills. Excellent oral and written communication and presentation skills. Candidate must have a valid driver's license. A motor vehicle record in good standing. Must be able to travel nationwide to hospitals and conferences on an as needed basis. Must be able to setup and work exhibit booths for conferences that occasionally extend throughout the weekend. Must be able to occasionally execute back-to-back conferences that may require multiple weeks on the road during busy seasons. Must be able to secure and execute travel and lodging plans for hotel, air, rental car, shared ride, and taxi using personal credit card for reimbursement. Maintain required hospital healthcare vendor credentialing immunizations up to date for onsite visits as applicable. Preferences Knowledge of laboratory testing Knowledge of the newborn healthcare marketplace Knowledge selling to neonatology stakeholders Government RFP's USDTL is an equal opportunity and everify employer along with a drug free workplace All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
    $53k-72k yearly est. 4d ago
  • Sr. Customer Marketing Manager - References

    Samsara 4.7company rating

    Remote customer marketing manager job

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: We are seeking a strategic and customer-focused Senior Customer Marketing Manager, References to build and scale a world-class customer reference program. This role is pivotal in amplifying the voices of our customers, driving advocacy, and empowering our go-to-market teams with impactful customer stories. You will design and manage the processes and infrastructure that enable our customer advocates to shine, directly influencing Samsara's growth, retention, and market leadership. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact - helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. You should apply if: In this role, you will: Expand the advocate network: Build a diverse and dynamic advocate base that reflects our global customer footprint. Drive ongoing recruitment through strategic campaigns, collaboration with Sales and CS teams, and direct customer outreach. Manage and scale the customer advocate database: Ensure the database is a reliable source of truth with up-to-date profiles and engagement data, enabling internal teams to efficiently self-serve and find the right advocate for their needs. Lead the customer reference program: Evolve the program to meet growing demand across go-to-market teams. Maintain and enhance reference management systems in partnership with Marketing Ops, streamline workflows, prioritize requests, and deliver exceptional customer experiences. Empower Sales to win more efficiently: Integrate references into the sales cycle to boost win rates and shorten deal times. Partner strategically with Sales to deliver the right customer references at the right time through hands-on support, self-service options, or ongoing advocate engagements, while ensuring a seamless and positive customer experience. Drive program adoption and enablement: Develop documentation, create training materials, and run enablement sessions for cross-functional teams. Ensure seamless adoption across global regions and address stakeholder issues as they arise. Foster advocate engagement at scale: Establish lifecycle-style approach to continuously engage advocates, going beyond one-off references or acts of advocacy. Build a sense of community among advocates that strengthens the Samsara brand; this may include but is not limited to a clear reference program onboarding process, gamification, rewards, and a customer-facing portal. Measure and optimize program impact: Analyze program performance to improve reference efficacy, drive adoption, and align with business goals. Gather feedback from internal stakeholders and continuously refine the program for maximum impact, leveraging AI and automation workflows to optimize efficiency and performance of the program. Be a Culture Champion: Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 5+ years of experience in customer advocacy or marketing program/project management Experience with CRMs (e.g., Salesforce) and advocacy platforms (e.g., ReferenceEdge) and AI solutions Passionate about elevating the customer experience and building lasting relationships Thrives in an agile, fast-paced environment with multiple moving priorities Exceptional organizational skills and the ability to manage complex projects with competing deadlines Leverage strong interpersonal skills to navigate cross-functional teams and influence stakeholders at all levels Outstanding written and verbal communication skills, with a keen eye for detail Strong analytical skills to evaluate the impact of the customer reference program and its contribution to achieving key business objectives Bachelor's degree or equivalent experience is required An ideal candidate also has: Experience organizing customer-facing events, such as webinars, conferences, or speaking engagements, to elevate customer advocacy. Ability to leverage data and analytics tools like Google Analytics or Tableau to measure program impact and optimize strategies. Expertise in engaging customers through social media campaigns and community-building initiatives to amplify brand presence and loyalty. Strong cross-functional collaboration and storytelling skills to drive alignment and inspire both internal teams and external advocates. Samsara's Compensation Philosophy: Samsara's compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$99,365-$150,300 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
    $99.4k-150.3k yearly Auto-Apply 2d ago
  • Customer Marketing & Community Manager

    Harness.Io 4.3company rating

    Remote customer marketing manager job

    Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$570M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry's leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30-40% of the engineering lifecycle - the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery - and we're looking for exceptional talent to help us move even faster. Position Summary We're looking for a highly organized, creative, and customer-obsessed Customer Marketing & Community Manager to help bring our customer stories and community programs to life. In this role, you'll own the day-to-day execution of key advocacy and engagement programs - ensuring they run smoothly, deliver measurable impact, and continuously engage our customers. You'll collaborate closely with marketing, customer success, and product teams to activate customer voices through events, community programs, and storytelling initiatives. You'll also play a pivotal role in evolving our EngineeringX community, driving recruitment, engagement, and thought leadership content that builds lasting relationships with our audience. This is an exciting opportunity for a motivated marketer who thrives on building relationships, driving operational excellence, and turning great ideas into consistent, impactful programs About the role Support the overall program management and growth of the EngineeringX community, a network of senior engineering leaders focused on advancing technology, fostering leadership, and building meaningful connections. Drive member recruitment and develop new ways to grow community membership. Collaborate with Field CTOs and internal experts to curate and publish thought leadership content and blogs. Own community communications, including weekly newsletters, event invitations, and lifecycle-based messaging - with an emphasis on segmentation, relevance, and member engagement. Develop and execute a virtual event strategy that drives community engagement through curated workshops, peer discussions, and technical sessions that promote engineering excellence, innovation, and meaningful member connections. Ensure the community delivers clear, measurable value through curated events, expert resources, peer collaboration, and experimentation-driven programming that helps members grow their teams and careers. Track and report on community health and engagement over time, including participation trends, content performance, and experimentation outcomes, and use insights to inform future programming. Manage the day-to-day execution of on-going customer marketing programs - ensuring timelines, communications, and deliverables stay on track. Coordinate customer storytelling initiatives across events, webinars, and conferences - sourcing speakers, prepping presenters, and supporting on-site logistics. Assist in the execution of Customer Advisory Board logistics, including scheduling, communications, and post-meeting summaries. About you 3-5 years of experience in customer marketing, community management, field marketing, or related roles - ideally in B2B SaaS or DevOps. Strong project management and organizational skills with the ability to juggle multiple programs and priorities. Excellent written and verbal communication skills; you're as comfortable writing a customer spotlight as you are drafting a community email. A natural relationship-builder who enjoys collaborating across teams and working directly with customers. Detail-oriented with a passion for operational consistency, process improvement, and using data to guide decisions. Comfortable working in a fast-paced, cross-functional environment where creativity meets accountability. Enthusiastic about community-led marketing, customer storytelling, and amplifying authentic customer voices. Motivated by experimentation and iteration, with a mindset of testing new ideas, learning quickly from results, and refining what works. Work Location Remote within the United States What you will have at Harness Competitive salary Comprehensive healthcare benefits Flexible Spending Account (FSA) Flexible work schedule Employee Assistance Program (EAP) Flexible Time Off and Parental Leave Monthly, quarterly, and annual social and team building events Monthly internet reimbursement The anticipated base salary range for this position is between $130000 and $145000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: *************************************** Pay transparency$130,000-$145,000 USDHarness in the news: Accelerating Our Mission to Bring AI to Everything After Code Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal Harness Research Shows AI Visibility Crisis Fueling Security Nightmare Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at *******************. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (********************************************* or you can contact your local law enforcement agency.
    $130k-145k yearly Auto-Apply 9d ago
  • Customer Advocacy Marketing Manager

    Absolute Software

    Remote customer marketing manager job

    We are seeking a dynamic and experienced Customer Advocacy Marketing Manager to join our team. In this role, you will be responsible for developing and managing our customer advocacy initiatives, including our customer referral and reference programs. You will harness the power of our satisfied customers to build brand loyalty, drive new business, and amplify the Absolute Security story. This position is central to demonstrating the value and reliability of our solutions through the voice of our customers. Your primary objective is to build and scale a world-class advocacy program that turns our customers into powerful advocates. You will create and execute strategies that foster deep, long-term relationships and empower our customers to share their success stories. What You'll Bring Proven experience in customer advocacy, customer marketing, or a related role within a B2B technology environment. A demonstrated track record of successfully building and managing customer programs, such as referral or reference programs. Exceptional communication and interpersonal skills, with the ability to build strong, lasting relationships with customers and internal stakeholders. Strong project management skills with the ability to manage multiple initiatives simultaneously. A deep understanding of customer needs and a passion for creating an outstanding customer experience. Experience collaborating with sales and marketing teams to achieve shared objectives. Self-starter with a creative mindset and the ability to execute with precision. Protect the security and privacy of Absolute and its customers. What You'll Do Review Site Strategy: Define, implement and drive the success of initiatives across Gartner Peer Insights, G2 and other review platforms Develop and Manage Advocacy Programs: Design, launch, and manage a comprehensive customer advocacy program, including the creation of a formal customer referral program aimed at driving new business leads. Customer Engagement Strategy: Create and implement strategies to identify, recruit, and nurture customer advocates. You will be responsible for building a vibrant community of engaged customers. Content Creation: Manage the creation of customer-centric content, including testimonials, case studies, video interviews, and reviews. You will work directly with customers to capture their success stories and translate them into compelling marketing assets. Reference Program Management: Oversee the customer reference program to support sales and marketing activities. This includes working with the GTM and Product teams to drive monthly references, customer case studies and customer quotes. Cross-Functional Collaboration: Partner closely with Sales, Marketing, and Customer Success teams to align advocacy efforts with broader business goals. You will ensure customer stories and advocates are leveraged effectively across all channels. Performance Tracking: Measure, analyze, and report on the performance of advocacy programs. You will use data to demonstrate the impact on lead generation, sales acceleration, and brand awareness. Why Work For UsYou're resilient and passionate about securing the Work from Anywhere era. So are we. We're in search of the best and the brightest - everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers - we're looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference. Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Ankeny - IA, Reading - UK and Ho Chi Minh City - Vietnam, Absolute Security accelerates customers' shift to work-from-anywhere through the industry's first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces. Our vision is to be the world's most trusted security company - and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 Recognized Absolute as a Leader in the Summer 2025 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at **************** or visit our YouTube channel Absolute Security is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]
    $82k-118k yearly est. Auto-Apply 60d+ ago
  • Customer Marketing Manager

    Rentable

    Remote customer marketing manager job

    We're Changing the Rentals Industry We're a profitable, growth-stage company building industry-leading martech and data products for the rentals industry. While originally known for building and operating one of the U.S.'s largest rental marketplaces - Rentable, our focus has shifted to our category-leading AI and data SaaS products with triple-digit growth rates. We're a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth. While we've raised $30MM+ to date from some of the world's best investors, we're profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital. If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you. The Role As the Customer Marketing Manager, we are seeking someone to develop and execute marketing strategies that drive engagement, loyalty, retention, and advocacy among our existing customer base within our product suites. The ideal candidate will be passionate about understanding the customer journey and translating those insights into high-impact marketing programs that directly contribute to customer success and growth. Responsibilities Lifecycle Marketing Develop and optimize the customer journey: Create targeted programs and campaigns for every stage of the customer lifecycle, from onboarding to renewal and advocacy, ensuring a seamless and value-driven experience Lead Cross-Sell, Upsell, and Expansion Motion Develop and implement strategic marketing programs to drive upsell and expansion, increase product awareness, growth, and engagement Act as the “voice of the customer” and incorporate customer feedback and advocacy into marketing programs Work collaboratively with Sales, CS, Product, and Marketing teams Measure and Report Success Define metrics to track the effectiveness of lifecycle/customer marketing programs, and regularly report on insights and ROI to internal stakeholders Analyze and compare campaigns to strategize on experiments to increase renewals, cross-sells, referrals, and expansion opportunities Qualifications Bachelor's degree in Marketing, Business, Communications, or a related field Experience working with multiple SaaS products is required Minimum of 6+ years of experience in marketing, with at least 2+ years in a customer-facing or customer marketing role (e.g., Customer Marketing, Demand Generation, or Product Marketing) Proven track record in developing and executing successful marketing campaigns that drive measurable customer engagement, retention, and advocacy Strong understanding of the customer lifecycle and customer journey mapping Experience using marketing automation tools (HubSpot, Salesforce, Hockeystack, Appcues/Pendo) Proficiency in data analysis and using metrics to optimize campaign performance Bonus if you've worked in the multifamily industry Why Rentable 100% remote workplace Competitive Compensation Package Flexible Vacation Policy Medical, Dental, and Vision Insurance 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance Program 401k Program No A**hole policy If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.
    $82k-118k yearly est. Auto-Apply 60d+ ago
  • Senior Customer Marketing & Community Manager

    Glia

    Remote customer marketing manager job

    Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. Senior Customer Marketing & Community Manager Role Summary Glia is looking for a Customer Marketing & Community Manager to build and scale the programs that bring our customers' stories, voices, and expertise to life. In this role, you'll create the engine behind customer advocacy, case studies, and references, while also shaping the strategy and growth of our customer community on Higher Logic/Vanilla and SlapFive. This is a strategic, high-visibility role for someone who loves turning real customer outcomes into powerful narratives and wants to build a community that connects people, accelerates adoption, and supports revenue growth. You'll work closely with Product Marketing, Sales, and Customer Success to develop a long-term approach to customer storytelling, reference management, and community engagement - not just for today's needs, but for the company Glia is becoming. Our customers are passionate, collaborative, and love sharing what they've built with Glia. This role gives you the opportunity to partner with them, amplify their successes, and shape programs that will become foundational to how Glia markets, sells, and learns from its customers. Core Responsibilities Customer Storytelling & Advocacy Leadership Build and manage the customer story pipeline-case studies, videos, webinars, event speakers, analyst references, success articles. Identify, recruit, and interview customers; prepare them for thought leadership, speaking, co-marketing, and media opportunities. Ensure every story is aligned to strategic GTM priorities (industry, product line, competitive replacement, ROI proof). Manage approvals, legal compliance, brand guidelines, and content distribution across marketing and sales channels. Customer Reference & Proof Infrastructure Own the end-to-end reference process-intake, matching, briefing customers, staffing sales reference calls. Maintain an accurate, searchable customer proof library with coverage by product, persona, segment, and industry. Track influence of references on pipeline, win rates, and revenue acceleration. Partner with Sales Enablement to embed customer proof into pitch decks, RFPs, analyst briefings, competitive takeouts. Customer Community Strategy & Vision Define and own the community roadmap, value proposition, and multi-phase growth strategy-from early activation to scaled engagement. Establish the purpose, voice, success metrics, and role of the community in product adoption, retention, and advocacy. Align community goals to broader GTM objectives: onboarding, feature adoption, peer-to-peer education, customer-led growth. Develop and enforce community moderation policies, content standards, and escalation paths. Present trends, member insights, and strategic recommendations to executive leadership and influence investment decisions. Define and report KPIs across advocacy and community: member growth, engagement rate, time-to-answer, reference utilization, pipeline impact. Present quarterly performance and strategic recommendations to Product Marketing, Sales, and Executive teams. Forecast staffing, vendor support, and technology investments required to scale community and advocacy programs. Platform Administration & Governance (Higher Logic / Vanilla + SlapFive) Own configuration of Higher Logic/Vanilla and SlapFive platforms: access permissions, tagging, groups, badging logic, advocacy workflows. Administer roles, onboarding flows, community taxonomy, and member journeys. Liaise with platform vendors, manage support tickets, upgrades, beta features, and roadmap alignment. Advocacy & Gamification Strategy Design customer advocacy journeys-from engaged community member to referenceable champion, speaker, or advisory board voice. Manage SlapFive campaigns, challenges, reward logic, badges, customer tiers, and point systems. Align gamification efforts to product launches, peer reviews (G2, Gartner), referrals, roadmap validation, and feedback loops. Integrate community advocates into case studies, sales references, thought leadership, and events. Required Skills & Experience Must-Haves 3-5+ years of experience in Customer Marketing, Customer Advocacy, Product Marketing, or Community Management within a B2B SaaS or technology environment Proven success leading customer storytelling and advocacy programs (e.g., case studies, references, events, advocacy participation) Experience running a customer reference process that supports Sales cycles (matching references, prepping customers, tracking win/loss impact) Demonstrated ability to interview customers and distill insights into compelling narratives for multiple formats (web, sales assets, video scripts, conferences) Hands-on experience with a customer community platform ( Influitive, Higher Logic, Vanilla, Gainsight Community, Salesforce Experience Cloud, etc.) Experience with customer advocacy / reference management platforms, ideally SlapFive, or comparable systems (Influitive, Base, RO Innovation, etc.) Strong cross-functional leadership skills; proven ability to influence Sales, Customer Success, and Product Marketing stakeholders without direct authority Comfort navigating legal, brand, and approval workflows for customer-facing content Strong strategic thinking and prioritization skills-able to build programs and frameworks, not just execute tasks Exceptional written and verbal communication skills, with the ability to present to executive-level internal and external audiences Demonstrated project and program management skills: managing timelines, dependencies, agencies/vendors, and multiple initiatives simultaneously Nice-to-Haves Experience launching or scaling a customer community from early activation to mature engagement Familiarity with sales cycles, especially where customer proof is critical to competitive deals Prior experience supporting customer speakers at events (user conferences, panels, webinars) Understanding of G2, Gartner Peer Insights, and other review-generation ecosystems Fluency with Salesforce, Highspot, Asana, or similar GTM and workflow tools Background in financial services, fintech, CX platforms, or related AI software categories Experience managing writers, video producers, agencies, or freelance storytellers Ability to travel occasionally for customer interviews, filming, customer events, or speaking opportunities *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via *************** *Want to know more about working at Glia? Check our Glia's Career FAQs
    $82k-118k yearly est. Auto-Apply 42d ago
  • Customer Marketing Manager

    Forethought

    Remote customer marketing manager job

    Launched in 2018, Forethought offers the world's most advanced AI agents for CX - enterprise-ready and built for every customer moment. Handling billions of monthly interactions for leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought's AI agents think, act, and improve - delivering better customer experiences and scalable business impact. The Role We're looking for a Customer Marketing Manager to build the programs that engage, retain, and grow our customer base. This role will own customer engagement efforts, lifecycle campaigns, customer advocacy, and voice-of-customer programs. As our products, customer base, and AI capabilities rapidly scale, we need a manager who will unify customer engagement programs across our CSM, CX, sales, and marketing teams. The goal is to build a repeatable, data-driven customer marketing program that fuels adoption, expansion, and advocacy. This role is highly cross-functional and critical to revenue, retention, and customer success. What You'll Own Customer Lifecycle Build automated lifecycle journeys across onboarding, adoption, renewal, cross-sell, and upsell. Partner with our customer support team to operationalize customer communications and reminders. Drive revenue impact by identifying and activating expansion moments at key lifecycle intervals. Customer Comms & Engagement Own customer newsletters and product update announcements. Design event-triggered campaigns using product signals, Appcues events, and Salesforce data. Support, with opportunity to own, customer-facing webinars, events and other campaigns and programs. Customer Advocacy Build and scale programs for G2 reviews, testimonials, references, and referral motions. Maintain an always-on pipeline of customer quotes, case studies, and success stories. Capture customer sentiment (NPS, in-app feedback, surveys) and surface insights internally. What Success Looks Like Within the first 6-12 months, success includes: Higher activation rates: measurable increases in product adoption during the first 90 days. Expansion pipeline growth: new upsell/cross-sell opportunities sourced through campaigns. Scalable social proof: case studies, testimonials, and quotes produced consistently. Engaged customer base: strong email and in-app engagement across content types. Who You Are 5+ years in customer marketing, lifecycle marketing, or a related B2B marketing role. Strong storyteller with excellent writing and communication skills. Experience building customer content across email, in-app, and more. Highly collaborative; comfortable working cross-functionally with CS, sales, and marketing. Analytical and curious. Driven to understand what makes customers tick and how to keep them engaged. Organized and proactive, with strong project management skills and attention to detail. What You Get: A chance to be an early member of a hyper-growth startup with equity to match An opportunity to help us define a new market within AI Ability to solve challenging problems with a world-class team A low ego company culture that is obsessed with feedback and helping each other grow A distributed team, with a flexible approach to work that allows you to choose how you best work Health Insurance Paid maternity, paternity & parental leave Company-wide wellness days If you are passionate about leveraging technology to drive positive change and thrive in a client-facing role, we want to hear from you! Apply now to join our team and help us deliver exceptional solutions to our clients.
    $82k-118k yearly est. Auto-Apply 16d ago
  • Senior Customer Marketing Manager

    Fieldguide

    Remote customer marketing manager job

    About Us: Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and ESG (Environmental, Social, Governance). Put simply, we build software for the people who enable trust between businesses. We're based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Y Combinator, Floodgate, Elad Gil, Justin Kan, Qasar Younis, Eric Ries, and more. We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start-up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role: Fieldguide is seeking a passionate, customer-focused Senior Customer Marketing Manager to build and manage our customer marketing program. The ideal candidate will develop and execute comprehensive strategies to expand our customer base and grow our existing customer business. This role will also focus on increasing customer retention and engagement, nurturing customer advocates, and enhancing overall customer satisfaction. What You'll Do: Create content, resources, and lead programs to help drive customer expansions. Develop and execute strategies to increase customer retention and engagement and work closely with the customer success team to align on customer goals and outcomes. Work with product marketing to create resources that help customers maximize the value of our product. Serve as a liaison between customers and the product team to relay customer insights and suggestions. Create, launch, and manage Customer Advisory Boards (CAB). Create and manage customer loyalty programs, customer reference and testimonial programs and execute strategies to foster a sense of community among customers. Manage, and grow and monitor online customer communities, collaborating closely with Customer Success (CS) leaders. Create case studies and success stories showcasing customer experiences and manage educational content, such as tutorials, webinars, and product training sessions. Track and report on key customer marketing metrics, such as customer satisfaction, Net Promoter Score, and customer lifetime value. About You: You have 6+ years of experience in a customer marketing role within a fast-growing B2B technology company. Strong understanding of customer retention strategies and customer relationship management. Excellent communication and interpersonal skills. Proficiency in using customer feedback tools and analytics platforms. Ability to create compelling content and manage multiple projects simultaneously. Strong analytical skills and data-driven mindset. More about Fieldguide: Fieldguide is a values-based company. Our values are: Fearless - Inspire & break down seemingly impossible walls. Fast - Launch fast with excellence, iterate to perfection. Lovable - Deliver happiness & 11 star experiences. Owners - Execute & run the business with ownership. Win-win - Create mutual value & earn trust for life. Inclusive - Scale the best ideas with inclusive teams. Some of our benefits include: Competitive compensation packages with meaningful ownership Unlimited PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules
    $108k-163k yearly est. Auto-Apply 29d ago
  • Customer Marketing Manager

    Ivo

    Remote customer marketing manager job

    Job DescriptionIvo is an AI-powered contract intelligence platform built for in-house legal teams. Our products - Ivo Review, Ivo Assistant, and Ivo Repository - help organizations transform the way they review, manage, and understand contracts. Ivo automates complex legal workflows, uncovers hidden risk patterns, and delivers insights in seconds. We're growing rapidly and building a marketing organization that's as data-driven and operationally excellent as the technology we build. The RoleWe're looking for a Customer Marketing Manager to deepen relationships with our customers, drive product adoption, accelerate expansion, and turn satisfied users into active advocates.Responsibilities Build enterprise expansion and renewal programs: Design campaigns and playbooks that improve renewals, identify expansion opportunities, and grow NRR across the enterprise. Drive usage and engagement: Launch targeted lifecycle campaigns that increase adoption of new features across Ivo's platform. Improve and scale customer onboarding: Enhance onboarding experiences, streamline communication touchpoints, and design repeatable campaigns that drive early adoption and long-term retention. Lead customer advocacy: Develop and scale Ivo's advocacy engine - from customer stories and review drives to referral programs and CAB initiatives. Run customer webinars and events: Plan and execute recurring webinars that highlight product best practices, customer wins, and upcoming launches. Collaborate cross-functionally: Partner closely with Demand Gen, Product, CS, and Content to align messaging, share insights, and amplify customer success. Measure and optimize: Reliably track and report on key adoption, engagement, and advocacy metrics. Qualifications 3+ years of experience in B2B marketing, ideally across customer, content, or demand generation functions. Experience creating customer-facing content (case studies, reviews, videos, or webinars). Familiarity with marketing automation and CRM tools (Salesforce preferred; Hubspot a plus). A self-starter mindset with the ability to build programs from 0→1 and collaborate across teams. What Success Looks Like Revenue impact: Clear relationships between customer marketing programs and renewal or expansion growth. Advocacy momentum: A consistent flow of authentic customer stories, testimonials, and reviews. Customer engagement: Measurable increases in usage, adoption, and satisfaction. Operational rigor: Repeatable playbooks and reporting frameworks that tie marketing to revenue outcomes. Compensation and benefits: Competitive Compensation: The USD OTE range for this role is $125,000 - $145,000 (excluding equity). Final offer amounts are determined by multiple factors, including experience and expertise, and may vary from the amounts listed above. Relocation and Visa Support: We also offer relocation assistance for successful applicants moving to SF, as well as support for visa and green card applications where applicable. Medical benefits: Comprehensive medical, dental and vision plans to suit the needs of you and your family. Unlimited PTO: So you can take the time you need to recharge, stay healthy, and bring your best self to work. Office extras: Generous office space in Downtown San Francisco, with snacks, coffee and regular team building events and activities. FAQ:How far along are we?We launched in early access in 2023. Since then, we've had an incredible response from the market and are growing rapidly. We 5x'd in ARR in the last 12 months. Our clients include companies like Canva, Quora, Zapier, Pinterest, Reddit, WordPress, and more. We're happy to share more details with candidates who go through our interview process. Is this a chill gig?Startups are very hard, especially if they're growing fast. You'll have a ton of responsibility, and there's always an enormous amount of stuff to do. It's hard work but the payoff is uncapped. Can I work remotely?We require candidates to work with us in-person 5 days a week in our San Francisco office.
    $125k-145k yearly 28d ago
  • Customer Business Manager, Drug Channel

    Conagra Brands 4.6company rating

    Remote customer marketing manager job

    This is a remote position with flexibility on location in the Midwest. Reporting to a Sales Director, you will take the lead in driving account-level planning for the Drug channel, shaping strategies that deliver volume, profit, and share growth across our diverse portfolio of brands-including Angie's Boomchickapop, Orville Redenbacher, and Slim Jim-for customers like Walgreens and CVS. You will own the plan from start to finish, turning insights into action and building strong partnerships that bring our brands to life.Your Impact: Create annual customer plans that unlock growth opportunities and secure alignment. Design trade promotion strategies and tactical plans that win with the customer. Keep a close eye on the customer's business plan-managing trade budgets, deductions, spending, and volume to hit sales goals. Analyze post-event performance to maximize future promotional success. Bring brand strategies to life through compelling category business reviews. Build strong relationships with buyers to uncover trends, drivers, and incremental opportunities. Use category management insights to connect consumer and shopper trends, sell in new items, and expand distribution. Develop accurate monthly forecasts to optimize supply chain efficiencies by tracking shipments, consumption, and inventory. Collaborate with Commerce Marketing, Sales Strategy and Capabilities, and Category Leadership to create marketing programs that align brand and customer strategies. Your Experience: Bachelor's degree required 3+ years of experience in consumer packaged goods (CPG) sales, including 1-2 years in a customer-facing role within the drug channel Strong financial acumen, including P&L management Number of days in office: Remote#LI-Remote#LI-MSL#LI-PM1 Compensation: Pay Range:$81,000-$118,000 The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees. Our Benefits: We care about your total well-being and will support you with the following, subject to your location and role: Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities Our Company: At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye , Slim Jim and Reddi-Wip . Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome. Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
    $81k-118k yearly Auto-Apply 23d ago
  • Senior Customer Business Manager - Club

    Bel Brands

    Remote customer marketing manager job

    Bel, makers of iconic brands including Babybel, The Laughing Cow, Boursin, and GoGo squeeZ is a growing global company that values your contributions, strives to create a sense of belonging for everyone and offers career growth and development opportunities, as well as competitive total compensation and meaningful well-being benefits from day one. For All, For Good, our company signature, reflects Bel's commitment to Purpose*Full Snacking which unlocks nourishment, joy, and the future of food by providing fruit, veggie and dairy goodness - for all. The company has headquarters in Chicago (Bel USA) and New York City (Materne North America) and operates 4 manufacturing plants in Little Chute, WI; Brookings, SD; Traverse City, MI; and Nampa, ID. Job Description Summary This position is responsible for the sales of all Bel Brands USA branded products in the Club region focused on Costco/BJs. This position will function as one of the Company's representatives for Costco/BJs sharing responsibility with 1 additional counterpart. This role will have accountability for sales volume, trade spending and profit of that business. Up to 40% business travel is required and option to work remotely or flexible in the corporate office. Essential duties and responsibilities Functions as one of the Company's primary representatives with national coverage Costco regions and/or BJs and is held accountable for net sales and the proper management of the trade budget Oversees and provides clear direction of the Company's sales and marketing activities, with direct presentations to Costco Region buyers and/or BJs corporate buyers Aligns all professional objectives with the sales organization and the Company's goals and vision Ability to collaborate cross-functionally, internally and externally, to bring Club Innovation to market, focus on forecast management, and create/execute customer plans This role is highly collaborative and requires consistent partnership with Sr. Customer Business Manager, Club, Sr. Director, Club, and VP, Sales WM/Club. Qualifications and Competencies Minimum degree and experience required: Bachelor's degree and/or equivalent experience required 5 years minimum experience with a CPG company in Sales or related field; Direct customer experience required; Club experience preferred, but not required Working knowledge of the distribution system used by CPG companies required Financial acumen and familiarity with trade management required Analytical background and experience analyzing sales trends and making thoughtful recommendations Ability to forecast and communicate weekly/monthly volume and spending information Specific competencies required: Intermediate computer skills: knowledge of Excel and PowerPoint required, along with the ability to understand/analyze syndicated data. Persuasive and influential sales communication skills; understands audience and adjusts communication to drive desired results. Should be a highly motivated and organized self-starter who strives for excellence; should also thrive in working within a collaborative team and have a desire to grow and learn. Must be a solid strategic thinker who can decisively prioritize competing demands and assess multiple outcomes with limited information. Must possess a presence that fosters positive interactions within all levels of the internal and external community. Ability to professionally and clearly communicate in all written and verbal communications. Should have business maturity, impeccable personal integrity and be committed to ongoing individual professional development. Must have excellent attention to detail and communication skills. Language skills: proficient in written and spoken English required. Performance Expectations: Confidentiality, quality, accuracy, timeliness, reliability, and thoroughness of work performed; ability to gain the trust and respect of management, coworkers; maintain the integrity of confidential business and product information; ability to communicate effectively and develop good working relationships with other employees is essential to accomplish goals and objectives of the Sales Department. Working Conditions: Work is performed largely in a field environment. Hours of work will generally be during regular business hours with at least 40 hours a week. At times there will be some variation in work hours due to, special projects, deadlines and other concerns and the Sr. Customer Business Manager must be willing to put in the extra time & efforts to manage expectations. Work hours may also be adjusted to account for Central Time zone needs, but will be the exception and not consistent expectation. Up to 40% business travel is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total Rewards Base Salary: $160,000 - $175,000 Bonus Opportunity: 30% Car Allowance PTO and Medical, Dental and Vision Benefits from Day 1 401k Match Bel Brands is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other basis protected by applicable federal, state, or local laws. Bel Brands prohibits harassment of applicants or employees based on any of these protected categories. It is also Bel Brand's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Bel Brands is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation or assistance in using the website, please call ************. If you think that this job is for you, please click now on the button "Apply".
    $160k-175k yearly 10d ago
  • Remote Travel Influencer Branding- extra income

    Ojalatravel

    Remote customer marketing manager job

    Job Description Are you a travel influencer that just loves travel? Can you imagine being able to work from wherever you want? Whether it's a nice cafe, a beach, a cruise ship, your living room... Really any place that has internet. Work while enjoying all travel perks that will be available for you! If your country is on the selected list, you can make this dream come true. Earning unlimited commissions and dedicating yourself to the travel industry. Having financial freedom and spending more time with your love ones is important for you? Also for us! You'll be responsible for helping clients with bookings, answering travel-related questions, and ensuring smooth travel arrangements. Key Responsibilities: Assist clients with booking travel arrangements, including flights, hotels, and activities Communicate with clients via email, phone, and messaging platforms to ensure smooth travel planning Stay updated on travel deals, destination options, and travel advisories Manage client expectations and ensure customer satisfaction throughout the booking process Requirements: Must have a computer with a stable Wi-Fi connection Good understanding of English is a plus (written and spoken) High attention to detail and good communication skills Ability to work independently and manage your schedule Perks and Benefits: Work-Life Balance: Set your own schedule and enjoy flexibility. Professional Growth: Gain valuable industry experience and advance your career in travel. Exclusive Discounts: Access discounts for personal and professional travel. Ongoing Support: Receive mentorship, guidance, and access to resources to help you succeed. Ready to Start Your Journey? Combine your love for travel with outstanding customer service. Apply now to join our team and help travelers book their dream accommodations. Apply Now - Your dream life Awaits! If you don't hear from us within a few days, please check your spam or junk folder.
    $107k-140k yearly est. 2d ago
  • Growth Marketing Manager, Paid TikTok & Creative Strategy

    Talkiatry

    Remote customer marketing manager job

    Talkiatry is seeking a Growth Marketing Manager to drive the expansion, optimization and creative strategy of paid TikTok, performance oriented creative strategy and paid landing page optimization. This role will own the day-to-day execution and strategy of TikTok, while also playing a key role in scaling and optimizing paid campaigns through creative and landing page testing. The ideal candidate is a data-driven growth marketer with experience scaling TikTok, creating, sourcing, and executing paid creative strategies, and optimizing landing pages to deliver measurable growth. About Talkiatry: Talkiatry transforms psychiatry with accessible, human, and responsible care. We're a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need-and allow psychiatrists to focus on why they got into medicine.You will: Own and grow Talkiatry's paid TikTok execution and creative strategy, including: Serve as channel lead for strategy, testing, and execution on a day-to-day basis Own the media buying and execution of paid TikTok Own direct-response creative strategy by driving creative ideation (writing briefs and storyboarding), owning the testing roadmap, managing creative partners (agencies, TikTok One), and analyzing creative performance with the ultimate goal of increasing creative production and diversifying creative mix Build and support our creator partnership pipeline through direct relationships and platforms like Billo, growing our creator content and whitelisting activity Lead Paid landing page strategy and testing: Develop and propose new landing page concepts in collaboration with other paid channel leads Prioritize and manage the testing roadmap with the goal of improving conversion rates across paid channels Develop requirements docs for resources building out the pages You have: Bachelor's degree or equivalent experience 3-5 years of experience in B2C growth/performance marketing, including 2+ years managing and scaling TikTok, minimum 6 figure/month budgets Proven experience with A/B testing in landing page optimization Demonstrated ability to manage a creative testing roadmap and partner effectively with cross-functional teams Organizational ability to prioritize and manage several stakeholders and agencies Strong analytical skills with the ability to translate data into insights and actionable strategies Comfortable operating in a fast-paced, high-growth environment with shifting priorities Experience prospecting and working with creators for whitelisted/sponsored content Bonus: Experience using VWO and/or Webflow, experience marketing in healthtech Why Talkiatry: Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care Collaborative environment: be part of building something from the ground up at a fast-paced startup Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands It all comes back to care: we're a mental health company, and we put our team's well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
    $48k-83k yearly est. Auto-Apply 16d ago
  • Marketing Analytics Manager

    National Debt Relief 4.5company rating

    Remote customer marketing manager job

    National Debt Relief is seeking a strategic and data-driven Manager of Marketing Analytics to help lead analytics and advanced measurement. Reporting to the Director of Marketing Analytics, this role will manage advanced marketing measurements (including MMM, MTA, and incrementality testing,) drive analytically proven efficiencies in spend and deliver actionable insights. This role will play a key role in optimizing channel efficiency and driving growth and ROI through advanced data analysis in collaboration with internal marketing team and external partners. This role will work cross-functionally with marketing, finance, data engineering and other analytics teams to help build out analytical sophistication and shape the future of marketing measurement at the company. This is a hands-on management role for someone who thrives at the intersection of analysis, strategy, and execution to drive measurable business outcomes. Responsibilities Act as a subject matter expert on advanced marketing analytics methodologies, including MTA, MMM, UMM, and incrementality testing. Apply attribution frameworks and business data to evaluate acquisition performance and optimize marketing performance. Work collaboratively with analytics leadership to design and operationalize a MMM to measure channel impact on leads and priority KPI. Use model outputs to recommend adjustments and improvements to marketing strategies. Help lead incrementality testing efforts, including experiment design, tracking results, and partnering with marketing teams to ensure incrementality test results and learnings are shared broadly and inform future strategy. Collaborate cross-functionally with Data Engineering, Finance, and Marketing teams to ensure smooth operations, clean data infrastructure, and consistent data modeling. Regularly present findings, insights, and recommendations to senior leadership. Qualifications Education/Experience Bachelor's degree in STEM or other quantitative discipline preferred. 6+ years of experience in marketing analytics, with 2+ years working with advanced marketing measurement. Required Skills/Abilities Familiarity and experience with MMM methodologies and models Experience with MTA and incrementality testing Proven ability to collaborate with senior leadership and cross-functional teams. Deep expertise in SQL, analytics platforms like Tableau, Looker, or Sigma. Advanced Excel capabilities and the ability to construct complex models and forecasts. Exceptional problem-solving, critical thinking, and strategic planning skills. Outstanding communication and storytelling abilities, with a talent for presenting complex data insights to executive audiences. Demonstrated ability to manage multiple high-stakes projects in a fast-paced environment. Financial services experience preferred. Role Requirements: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $124,500 to $143,000 annually. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE
    $124.5k-143k yearly Auto-Apply 15d ago
  • Customer Business Manager II Remote

    McCormick 4.4company rating

    Remote customer marketing manager job

    You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we're only getting started. At McCormick, we're always looking for new people to bring their unique flavor to our team. McCormick employees - all 14,000 of us across the world - are what makes this company a great place to work. We are looking to hire a Remote Customer Business Manager II supporting Meijer immediately. Ideal candidate would have ability to travel with frequency up to 25%, and live within a two hour driving distance to major airports located in Wisconsin, Illinois, Indiana or Ohio. What We Bring To The Table: The best people deserve the best rewards. In addition to the benefits you'd expect from a global leader (401k, health insurance, paid time off, etc.) we also offer: * Competitive compensation * Career growth opportunities * Flexibility and Support for Diverse Life Stages and Choices * Wellbeing programs including Physical, Mental and Financial wellness * Tuition assistance POSITION OVERVIEW This Customer Business Manager II will be responsible for the achievement of strategic account OGSM's including delivering the sales volume objective, promotional execution, account level distribution targets, retail price management, and execution of retail controllables. This Customer Business Manager II will have Direct selling responsibility of Meijer and focus on achieving growth targets by setting goals, monitoring progress to our sales objectives, and maximizing customer intimacy. RESPONSIBILITIES * Developing and delivering customer plans to achieve objectives within budget, and short- & long-term solutions through best practice thought leadership. * Primary and day-to-day selling interface at customer HQ penetrating the highest level within the customer organization, including deal negotiations. * Delivering creative solutions and thought leadership for their retail customers. * Execution of sales plan while managing financial controls in our trade system. REQUIRED QUALIFICATIONS * Bachelor's degree in business, Marketing, Management, or related field * 6 years Sales, Marketing, or related experience with a minimum of 4 years experience successfully managing customer base * Excellent verbal and written communication, negotiating and influencing, teamwork and relationship, computer and analytical skills * Experience utilizing McCormick's Trade Promotion Management system for comprehensive annual business plan building and financial management. * Expert knowledge of procedures & concepts within the Sales function and basic knowledge in other areas, such as sales operations, supply chain, and marketing * Working knowledge of deal economics, customer-level P&L finacials, and business impacts * Analytical mindset and in-depth understanding of Circana and consumer insight driven business planning * Expert understanding of CPG industry sector and competitive landscape * Ability to travel PREFERRED QUALIFICATIONS * Expert knowledge of McCormick products, mix & impact to profit, and awareness of store conditions and current & best practices within area #LI-SM1 As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. Base Salary: $103,520 - 181,150. Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick's Sales Incentive Bonus (SIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include: * Comprehensive health plans covering medical, vision, dental, life and disability benefits * Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support * Retirement and investment programs including 401(k) and profit-sharing plans Current McCormick employees who meet these qualifications and are interested in pursuing this position must notify their direct supervisor and their unit HR representative prior to applying. First consideration will be given to employees who have been displaced from their jobs for positions with the same grade or lower. If there are no qualified candidates, all other employees will then be considered. No displaced employee will receive preferential consideration for a promotional opportunity. McCormick may recruit external candidates concurrently in order to expedite the recruitment process. Qualified internal candidates submitting bids within the first ten (10) days of the job being posted will be considered before external candidates. Internal bids received after the tenth (10th) day will be considered along with external candidates. It is the policy of McCormick and Company to select and promote for all positions without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. WHY WORK AT MCCORMICK? United by flavor. Driven by results. As a McCormick employee you'll be empowered to focus on more than your individual responsibilities. You'll have the opportunity to be part of something bigger than yourself-to have a say in where the company is going and how it's growing. Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.
    $50k-79k yearly est. 23d ago
  • Commercial Marketing Analytics Manager (Remote Available)

    Alphabroder 4.4company rating

    Remote customer marketing manager job

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE We are seeking an experienced and collaborative Commercial Marketing Analytics Manager to help build and scale a comprehensive marketing measurement capability. This role will focus on developing a full-funnel measurement framework that supports both digital and broader marketing initiatives, enabling more effective planning, execution, and optimization. The ideal candidate brings a strong foundation in marketing analytics, experience across a variety of measurement methodologies, and a track record of introducing new capabilities that drive business impact. Experience in B2B marketing environments and e-commerce analytics is a strong plus. SCHEDULE Monday-Friday, Full-Time, Exempt Remote Available WHAT YOU WILL DO Marketing Measurement Framework & Strategy * Develop and implement a scalable, full-funnel marketing measurement framework that aligns with business goals and marketing strategies. * Define and standardize KPIs across brand, demand generation, and retention efforts. * Partner with marketing leadership to evolve measurement maturity and introduce new capabilities. End-to-End Campaign Planning & Measurement * Collaborate with cross-functional teams to support end-to-end campaign planning, from setting objectives and KPIs to post-campaign analysis and insights. * Ensure measurement plans are in place for all major campaigns, including test design, tracking, and performance evaluation. * Provide guidance on learning agendas and how to apply insights to future planning cycles. Cross-Functional Collaboration * Work closely with teams across marketing, merchandising, commercial strategy, commercial analytics, and data science to ensure alignment on measurement priorities and data integration. * Serve as a key liaison to translate business questions into structured measurement plans and learning agendas. E-Commerce Analytics * Support measurement and optimization of e-commerce performance, including traffic, conversion, and digital merchandising effectiveness. * Partner with digital and UX teams to analyze customer journeys and identify opportunities to improve site performance and user experience. * Contribute to the integration of e-commerce data into broader marketing performance reporting. Capability Development & Enablement * Support the rollout of new measurement methodologies such as marketing mix modeling (MMM), attribution modeling, and incrementality testing. * Help integrate digital and offline data sources to enable holistic performance evaluation. * Collaborate with internal and external partners to evaluate and implement measurement tools and platforms. Team Leadership * Manage and develop a marketing analytics analyst, providing mentorship, guidance, and support in day-to-day work and long-term career growth. * Foster a collaborative and learning-focused environment within the analytics function. Performance Analysis & Optimization * Guide the analysis of marketing effectiveness across channels and tactics, identifying opportunities to improve ROI and customer engagement. * Contribute to test design and evaluation for A/B and test & control experiments. * Help build dashboards and reporting structures that support ongoing performance monitoring. WHAT WE'RE LOOKING FOR * 7+ years of experience in marketing analytics, marketing strategy, or related roles. * Strong understanding of full-funnel marketing measurement, including brand, digital, CRM, and e-commerce channels. * Experience developing and implementing measurement frameworks and introducing new analytics capabilities. * Familiarity with MMM, attribution modeling, and incrementality testing. * Excellent communication and collaboration skills, with the ability to influence across functions. * Experience in B2B or hybrid B2B/B2C environments is highly desirable. * Bachelor's degree in marketing, Business, Economics, or a related field; advanced degree a plus. Preferred Tools & Platforms * Google Tag Manager, Google Analytics 4, Listrak, Qualtrics * Power BI, SQL, Snowflake * Google Ads Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office and home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $81k-108k yearly est. 15d ago

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