Customer operations director demographics and statistics in the US
Customer operations director demographics research summary. Zippia estimates customer operations director demographics and statistics in the United States by using a database of 30 million profiles. Our customer operations director estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer operations directors after extensive research and analysis:
- There are over 3,986 customer operations directors currently employed in the United States.
- 41.8% of all customer operations directors are women, while 58.2% are men.
- The average customer operations director age is 44 years old.
- The most common ethnicity of customer operations directors is White (67.2%), followed by Hispanic or Latino (15.4%), Asian (6.4%) and Black or African American (6.2%).
- Customer operations directors are most in-demand in Washington, DC.
- The start-up industry is the highest-paying for customer operations directors.
- 10% of all customer operations directors are LGBT.
On this page
Customer operations director demographics by:
Customer operations director gender statistics
41.8% of customer operations directors are women and 58.2% of customer operations directors are men.
- Male, 58.2%
- Female, 41.8%
Customer operations director gender ratio
| Gender | Percentages |
|---|---|
| Male | 58.2% |
| Female | 41.8% |
Customer operations director gender pay gap
Women earn 92¢ for every $1 earned by men
Male income
$142,463
Female income
$131,645
Customer operations director gender ratio over time
This data breaks down the percentage of men and women in customer operations director positions over time. Currently, 41.8% of customer operations directors are female.
Customer operations director gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 64.05% | 35.95% |
| 2011 | 63.37% | 36.63% |
| 2012 | 62.55% | 37.45% |
| 2013 | 63.09% | 36.91% |
| 2014 | 64.92% | 35.08% |
| 2015 | 63.62% | 36.38% |
| 2016 | 64.53% | 35.47% |
| 2017 | 61.88% | 38.12% |
| 2018 | 61.80% | 38.20% |
| 2019 | 59.79% | 40.21% |
| 2020 | 59.91% | 40.09% |
| 2021 | 58.15% | 41.85% |
Customer operations director related jobs gender ratio
We compared customer operations directors with similar job titles to see how gender ratios vary. As you can see, district commercial superintendent and street superintendent have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Administrative Assistant To General Manager | 9% | 91% |
| Manager Stylist | 9% | 91% |
| Salon Manager | 12% | 88% |
| Customer Operations Director | 58% | 42% |
| General Superintendent | 97% | 3% |
| Street Superintendent | 97% | 3% |
| District Commercial Superintendent | 98% | 2% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer operations director demographics by race
The most common ethnicity among customer operations directors is White, which makes up 67.2% of all customer operations directors. Comparatively, 15.4% of customer operations directors are Hispanic or Latino and 6.4% of customer operations directors are Asian.
- White, 67.2%
- Hispanic or Latino, 15.4%
- Asian, 6.4%
- Black or African American, 6.2%
- Unknown, 4.3%
- American Indian and Alaska Native, 0.5%
Customer operations director race
| Customer operations director race | Percentages |
|---|---|
| White | 67.2% |
| Hispanic or Latino | 15.4% |
| Asian | 6.4% |
| Black or African American | 6.2% |
| Unknown | 4.3% |
| American Indian and Alaska Native | 0.5% |
Customer operations director race and ethnicity over time
See how customer operations director racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer operations director race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 74.90% | 6.33% | 5.29% | 11.18% |
| 2011 | 74.74% | 6.49% | 5.32% | 10.89% |
| 2012 | 74.39% | 6.06% | 5.45% | 11.97% |
| 2013 | 74.90% | 5.89% | 5.49% | 11.33% |
| 2014 | 73.79% | 5.86% | 5.39% | 12.69% |
| 2015 | 73.80% | 5.92% | 5.33% | 12.61% |
| 2016 | 71.47% | 6.43% | 5.78% | 13.82% |
| 2017 | 72.83% | 5.91% | 5.52% | 13.32% |
| 2018 | 72.39% | 5.68% | 6.10% | 13.19% |
| 2019 | 71.01% | 5.96% | 6.14% | 14.26% |
| 2020 | 69.25% | 5.99% | 5.78% | 14.15% |
| 2021 | 67.20% | 6.23% | 6.41% | 15.35% |
Customer operations director wage gap by race
According to our data, asian customer operations directors have the highest average salary compared to other ethnicities. Black or african american customer operations directors have the lowest average salary at $137,871.
| Ethnicity | Salary |
|---|---|
| Unknown | $140,903 |
| White | $144,842 |
| Black or African American | $137,871 |
| Asian | $146,547 |
| Hispanic or Latino | $142,314 |
Average customer operations director age
See how the average age of customer operations directors varies based on ethnicity and gender.
Male
Female
Customer operations director age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 42 | 45 |
| Unknown | 42 | 41 |
| Asian | 43 | 41 |
| Hispanic or Latino | 42 | 40 |
| White | 45 | 44 |
| American Indian and Alaska Native | 43 | 44 |
Customer operations director age breakdown
The average age of customer operations directors is 40+ years years old, representing 64% of the customer operations director population.
Customer operations director age breakdown
| Customer Operations Director Years | Percentages |
|---|---|
| 40+ years | 64% |
| 30-40 years | 30% |
| 20-30 years | 6% |
Customer operations director educational attainment
The most common degree for customer operations directors is bachelor's degree, with 70% of customer operations directors earning that degree. The second and third most common degree levels are master's degree degree at 16% and master's degree degree at 7%.
- Bachelor's, 70%
- Master's, 16%
- Associate, 7%
- High School Diploma, 3%
- Other Degrees, 4%
Customer operations directors by degree level
| Customer operations director degree | Percentages |
|---|---|
| Bachelor's | 70% |
| Master's | 16% |
| Associate | 7% |
| High School Diploma | 3% |
| Other Degrees | 4% |
Customer operations director jobs you might like
Customer operations director wage gap by degree level
According to the data, customer operations directors with a Master's degree earn more than those without, at $168,160 annually. With a Doctorate degree, customer operations directors earn a median annual income of $163,459 compared to $150,254 for customer operations directors with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $168,160 |
| High School Diploma or Less | $128,852 |
| Bachelor's Degree | $150,254 |
| Doctorate Degree | $163,459 |
| Some College/ Associate Degree | $131,839 |
Customer operations director employment statistics
Most customer operations directors work for a private in the technology industry.
Company size where customer operations directors work
Below, you can see the size of companies where customer operations directors work.
Customer operations director jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 6% |
| 50 - 100 employees | 12% |
| 100 - 500 employees | 18% |
| 500 - 1,000 employees | 8% |
| 1,000 - 10,000 employees | 22% |
| > 10,000 employees | 34% |
Customer operations director jobs by company type
Employees with the customer operations director job title have their preferences when it comes to working for a company. For instance, most customer operations directors prefer to work at private companies over public companies.
Customer operations director jobs by sector
| Company type | Percentages |
|---|---|
| Education | 3% |
| Public | 43% |
| Private | 53% |
| Government | 1% |
Customer operations director jobs by industry
The most common industries for customer operations directors are technology, professional and telecommunication.
Customer operations director industry statistics
| Industry | Percentages |
|---|---|
| Technology | 20% |
| Fortune 500 | 16% |
| Professional | 8% |
| Telecommunication | 7% |
| Start-up | 7% |
| Retail | 6% |
| Manufacturing | 5% |
| Health Care | 5% |
| Internet | 4% |
| Finance | 4% |
| Media | 3% |
| Transportation | 2% |
| Hospitality | 2% |
| Education | 2% |
| Pharmaceutical | 1% |
| Government | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Non Profits | 1% |
| Insurance | 1% |
| Real Estate | 1% |
| Agriculture | 1% |
Customer operations director turnover and employment statistics
Customer operations director unemployment rate over time
The unemployment rate for customer operations directors between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer operations director unemployment rate by year
| Year | Customer operations director unemployment rate |
|---|---|
| 2010 | 6.02% |
| 2011 | 5.17% |
| 2012 | 4.50% |
| 2013 | 3.74% |
| 2014 | 3.19% |
| 2015 | 2.83% |
| 2016 | 2.57% |
| 2017 | 2.68% |
| 2018 | 2.15% |
| 2019 | 2.22% |
| 2020 | 3.68% |
| 2021 | 4.01% |
Average customer operations director tenure
The average customer operations director stays at their job for 1-2 years, based on the 771 customer operations directors resumes in Zippia's database.
Customer operations director tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 13% |
| 1-2 years | 38% |
| 3-4 years | 17% |
| 5-7 years | 17% |
| 8-10 years | 6% |
| 11+ years | 9% |
Customer operations director LGBT ratio compared to similar jobs
Review the percent of customer operations directors that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Administration Vice President | 7.93% | 48,271 |
| Senior Project Manager | 8.41% | 183,210 |
| Client Account Manager | 9.38% | 128,665 |
| Customer Operations Director | 10.39% | - |
| City Manager | 11.63% | 8,928 |
| Senior Human Resources Generalist | 13.02% | 47,037 |
| Advertising Manager | 14.95% | 43,083 |
Similar customer operations director jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Administration Vice President | 7.93% | 48,271 |
| Senior Project Manager | 8.41% | 183,210 |
| Client Account Manager | 9.38% | 128,665 |
| City Manager | 11.63% | 8,928 |
| Senior Human Resources Generalist | 13.02% | 47,037 |
| Advertising Manager | 14.95% | 43,083 |
Foreign languages spoken by customer operations directors
The most common foreign language among customer operations directors is Spanish at 60.0%. The second-most popular foreign language spoken is French at 12.0% and German is the third-most popular at 8.0%.
- Spanish, 60.0%
- French, 12.0%
- German, 8.0%
- Portuguese, 6.0%
- Carrier, 6.0%
- Other, 8.0%
Customer operations director languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 60.0% |
| French | 12.0% |
| German | 8.0% |
| Portuguese | 6.0% |
| Carrier | 6.0% |
| Other | 8.0% |
