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Customer operations director education requirements
Updated January 8, 2025
4 min read
There are several educational requirements to become a customer operations director. Customer operations directors usually study business, marketing, or accounting. 70% of customer operations directors hold a bachelor's degree, and 16% hold an master's degree. We analyzed 771 real customer operations director resumes to see exactly what customer operations director education sections show.
The most common colleges for customer operations directors are the University of Phoenix and the University of Phoenix.
There are also many online customer operations director courses to help get the education required to be a customer operations director.
There are certain customer operations director certifications that you should consider. These customer operations director certifications include Project Management Professional (PMP) and Six Sigma Green Belt.
What education do you need to become a customer operations director?
What degree do you need to be a customer operations director?
- Bachelor's, 70%
- Master's, 16%
- Associate, 7%
- High School Diploma, 3%
- Other Degrees, 4%
What should I major in to become a customer operations director?
- Business, 36%
- Marketing, 10%
- Accounting, 6%
- Communication, 5%
- Other Majors, 43%
Most common colleges for customer operations directors
| Customer operations director common college | Percentages |
|---|---|
| University of Phoenix | 16.75% |
| Michigan State University | 8.37% |
| Northeastern University | 6.40% |
| University of California - Davis | 5.91% |
| Villanova University | 4.93% |
Best majors for customer operations directors
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 36.4% |
| 2 | Marketing | 10.1% |
| 3 | Accounting | 5.5% |
| 4 | Communication | 5.3% |
| 5 | Management | 4.3% |
Best colleges for customer operations directors
The best colleges for customer operations directors are Northwestern University, University of Pennsylvania, and University of Southern California.
A customer operations director with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for customer operations directors. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become customer operations directors.
1. University of Pennsylvania
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
2. Northwestern University
Evanston, IL • Private
In-state tuition
$54,568
Enrollment
8,451
3. University of Southern California
Los Angeles, CA • Private
In-state tuition
$56,225
Enrollment
19,548
4. University of Texas at Austin
Austin, TX • Private
In-state tuition
$10,610
Enrollment
40,329
5. Pennsylvania State University
University Park, PA • Private
In-state tuition
$18,454
Enrollment
40,108
6. SUNY at Binghamton
Vestal, NY • Private
In-state tuition
$9,808
Enrollment
13,990
7. Northeastern University
Boston, MA • Private
In-state tuition
$51,522
Enrollment
13,760
8. Lehigh University
Bethlehem, PA • Private
In-state tuition
$52,930
Enrollment
5,030
9. Bentley University
Waltham, MA • Private
In-state tuition
$49,880
Enrollment
4,177
10. Carnegie Mellon University
Pittsburgh, PA • Private
In-state tuition
$55,465
Enrollment
6,483
20 best online courses for customer operations directors
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10. KPIs: Key Performance Indicators A-Z: Performance Management
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The success of your business through managing relationships with customers effectively...
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Top 10 most affordable universities for customer operations directors
The most affordable schools for customer operations directors are Baruch College of the City University of New York, university of florida, and usf sarasota-manatee.
If the best universities for customer operations directors are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for customer operations directors.
1. Baruch College of the City University of New York
New York, NY • Private
In-state tuition
$7,262
Cost of attendance
14,046
2. University of Florida
Gainesville, FL • Private
In-state tuition
$6,381
Cost of attendance
21,034
3. USF Sarasota-Manatee
Sarasota, FL • Private
In-state tuition
$5,587
Cost of attendance
13,043
4. Florida State University
Tallahassee, FL • Private
In-state tuition
$5,656
Cost of attendance
21,623
5. Brigham Young University
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
6. University of South Florida
Tampa, FL • Private
In-state tuition
$6,410
Cost of attendance
20,456
7. Florida International University
Miami, FL • Private
In-state tuition
$6,556
Cost of attendance
19,434
8. USF St. Petersburg
St. Petersburg, FL • Private
In-state tuition
$5,821
Cost of attendance
19,849
9. University of Houston - Victoria
Victoria, TX • Private
In-state tuition
$6,491
Cost of attendance
19,075
10. University of Puerto Rico - Mayaguez
Mayaguez, PR • Private
In-state tuition
$4,094
Cost of attendance
14,302
Top 10 hardest universities to get into for customer operations directors
The hardest universities for customer operations directors to get into are Northwestern University, University of Pennsylvania, and University of Southern California.
Some great schools for customer operations directors are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for customer operations directors based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
1. Northwestern University
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
2. University of Pennsylvania
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
3. University of Southern California
Los Angeles, CA • Private
Admissions rate
13%
SAT average
1,445
4. Northeastern University
Boston, MA • Private
Admissions rate
19%
SAT average
1,466
5. Carnegie Mellon University
Pittsburgh, PA • Private
Admissions rate
17%
SAT average
1,507
6. New York University
New York, NY • Private
Admissions rate
20%
SAT average
1,419
7. Boston University
Boston, MA • Private
Admissions rate
22%
SAT average
1,420
8. University of Miami
Coral Gables, FL • Private
Admissions rate
32%
SAT average
1,365
9. Lehigh University
Bethlehem, PA • Private
Admissions rate
22%
SAT average
1,380
10. Washington University in St Louis
Saint Louis, MO • Private
Admissions rate
15%
SAT average
1,506
Top 10 easy-to-apply-to universities for customer operations directors
The easiest schools for customer operations directors to get into are Mount Saint Mary's University, barry university, and oklahoma wesleyan university.
Some schools are much easier to get into. If you want to start your career as a customer operations director without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for customer operations directors.
1. Mount Saint Mary's University
Los Angeles, CA • Private
Admissions rate
84%
SAT average
1,031
2. Barry University
Miami, FL • Private
Admissions rate
91%
SAT average
1,006
3. Oklahoma Wesleyan University
Bartlesville, OK • Private
Admissions rate
68%
SAT average
964
4. Holy Names University
Oakland, CA • Private
Admissions rate
70%
SAT average
849
5. University of the Incarnate Word
San Antonio, TX • Private
Admissions rate
88%
SAT average
1,044
6. Notre Dame College
Cleveland, OH • Private
Admissions rate
90%
SAT average
994
7. Kean University
Union, NJ • Private
Admissions rate
86%
SAT average
991
8. University of North Texas at Dallas
Dallas, TX • Private
Admissions rate
83%
SAT average
992
9. Felician University
Lodi, NJ • Private
Admissions rate
81%
SAT average
999
10. Waynesburg University
Waynesburg, PA • Private
Admissions rate
91%
SAT average
1,080
Average customer operations director salary by education level
| Customer operations director education level | Customer operations director salary |
|---|---|
| Master's Degree | $168,160 |
| High School Diploma or Less | $128,852 |
| Bachelor's Degree | $150,254 |
| Doctorate Degree | $163,459 |
| Some College/ Associate Degree | $131,839 |
Customer operations director education FAQs
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Updated January 8, 2025
Updated January 8, 2025