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Best customer operations manager certifications
Customer operations manager certifications allow job seekers to demonstrate their competency as an customer operations manager to employers. However, not all customer operations manager certifications provide the same value for job seekers.
The best certifications for a customer operations manager are Six Sigma Green Belt, Certified Manager Certification (CM), and Six Sigma Yellow Belt.
Below is a list of the best customer operations manager certifications. Obtaining an customer operations manager certification will give you a leg up when you apply for jobs and increase your potential salary.
3 best certifications for customer operations managers
| Rank | Customer operations manager certification | Organization |
|---|---|---|
| 1 | Six Sigma Green Belt | IASSC |
| 2 | Certified Manager Certification (CM) | ICPM |
| 3 | Six Sigma Yellow Belt | IASSC |
3 best customer operations manager certifications
1. Six Sigma Green Belt
The IASSC Certified Lean Six Sigma Green Belt (ICGB) is a professional who is well versed in the Lean Six Sigma Methodology who both leads or supports improvement projects, typically as a part-time role. A Lean Six Sigma Green Belt possesses a thorough understanding of all aspects within the phases of D-M-A-I-C. They understand how to perform and interpret Six Sigma tools and how to use standard principles of Lean.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required?
2. Certified Manager Certification (CM)
The Certified Manager Animal Resources (CMAR) certification program is designed to raise competency and professionalism in the field of Animal Resources Management. The CMAR designation involves a series of four examinations: three exams arranged via an organization called the Institute for Certified Professional Managers (ICPM), and the Animal Resources Exam offered by AALAS. Obtaining the CMAR designation is a sign of professionalism in the field of animal resources management.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
3. Six Sigma Yellow Belt
The IASSC Certified Lean Six Sigma Yellow Belt (ICYB) is a professional who is versed in the basics of the Lean Six Sigma Methodology who supports improvement projects as a part of a team or conducts small projects on a part time basis. A Lean Six Sigma Yellow Belt possesses an understanding of the aspects within the phases of D-M-C.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required?
What is the best certification for a customer operations manager?
The best customer operations manager certification is Six Sigma Green Belt. The Six Sigma Green Belt is awarded by the International Association of Six Sigma Certification. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this customer operations manager certification:
- To become a certified Six Sigma Green Belt, you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every year.
The most common combination of customer operations manager certifications include: Six Sigma Green Belt, Certified Manager Certification (CM), and Six Sigma Yellow Belt.
Online courses for customer operations managers to earn certifications
1. Customer Service & Support For Customer Service Executives
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2. Customer Service, Customer Support, And Customer Experience
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3. Customer Service: 6 Keys To Exceptional Customer Service
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4. Customer Service Training: Dealing with Difficult Customers
Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...
5. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
6. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
7. Operational Risks Management ORM
Operational Risks Management ORM Case Studies for Risk Management, Compliance, Audit, IS Security, Banking Professionals...
8. Customer Service
How to Approach New Customers and Maintain Existing Ones...
9. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...
10. Essential Customer Success
The definitive Customer Success Management course. Practical resources for professional Customer Success Managers...
11. The Customer: How to Manage Customer Feedback (BITE SIZE)
Create an environment that welcomes customer feedback. Educate your team on how to handle feedback and use it to improve...
12. Omnichannel Customer Experience Management (CX)
How To Create A Seamless Customer Experience In An Omnichannel Ecosystem...
13. Customer Relationship Management A Retail Perspective
The success of your business through managing relationships with customers effectively...
14. Customer Experience Management (CX): MASTERCLASS 2023
#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C...
15. Customer Service Success: Take Your Skills to the Next Level
3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...
16. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
17. Supply Chain Management A-Z: Operations & Logistics Basics
Supply Chain Management Basics: An MBA style course to boost your career as a business operations & logistics manager...
18. Customer Success Manager (CSM) Elite
Accelerate your Customer Success career with actionable strategies you can implement immediately...
19. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
20. The Customer: Develop Customer Centric Metrics (BITE SIZE)
To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...