Customer operations manager demographics and statistics in the US
Customer operations manager demographics research summary. Zippia estimates customer operations manager demographics and statistics in the United States by using a database of 30 million profiles. Our customer operations manager estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer operations managers after extensive research and analysis:
- There are over 192,068 customer operations managers currently employed in the United States.
- 40.2% of all customer operations managers are women, while 59.8% are men.
- The average customer operations manager age is 44 years old.
- The most common ethnicity of customer operations managers is White (67.6%), followed by Hispanic or Latino (15.1%), Asian (6.3%) and Black or African American (6.2%).
- Customer operations managers are most in-demand in Chicago, IL.
- The professional industry is the highest-paying for customer operations managers.
- 10% of all customer operations managers are LGBT.
On this page
Customer operations manager demographics by:
Customer operations manager gender statistics
40.2% of customer operations managers are women and 59.8% of customer operations managers are men.
- Male, 59.8%
- Female, 40.2%
Customer operations manager gender ratio
| Gender | Percentages |
|---|---|
| Male | 59.8% |
| Female | 40.2% |
Customer operations manager gender pay gap
Women earn 93¢ for every $1 earned by men
Male income
$114,739
Female income
$107,133
Customer operations manager gender ratio over time
This data breaks down the percentage of men and women in customer operations manager positions over time. Currently, 40.2% of customer operations managers are female.
Customer operations manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 65.59% | 34.41% |
| 2011 | 64.92% | 35.08% |
| 2012 | 64.12% | 35.88% |
| 2013 | 64.64% | 35.36% |
| 2014 | 66.44% | 33.56% |
| 2015 | 65.17% | 34.83% |
| 2016 | 66.06% | 33.94% |
| 2017 | 63.46% | 36.54% |
| 2018 | 63.38% | 36.62% |
| 2019 | 61.40% | 38.60% |
| 2020 | 61.52% | 38.48% |
| 2021 | 59.78% | 40.22% |
Customer operations manager related jobs gender ratio
We compared customer operations managers with similar job titles to see how gender ratios vary. As you can see, district commercial superintendent and street superintendent have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Administrative Assistant To General Manager | 9% | 91% |
| Manager Stylist | 9% | 91% |
| Salon Manager | 12% | 88% |
| Customer Operations Manager | 60% | 40% |
| General Superintendent | 97% | 3% |
| Street Superintendent | 97% | 3% |
| District Commercial Superintendent | 98% | 2% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer operations manager demographics by race
The most common ethnicity among customer operations managers is White, which makes up 67.6% of all customer operations managers. Comparatively, 15.1% of customer operations managers are Hispanic or Latino and 6.3% of customer operations managers are Asian.
- White, 67.6%
- Hispanic or Latino, 15.1%
- Asian, 6.3%
- Black or African American, 6.2%
- Unknown, 4.3%
- American Indian and Alaska Native, 0.5%
Customer operations manager race
| Customer operations manager race | Percentages |
|---|---|
| White | 67.6% |
| Hispanic or Latino | 15.1% |
| Asian | 6.3% |
| Black or African American | 6.2% |
| Unknown | 4.3% |
| American Indian and Alaska Native | 0.5% |
Customer operations manager race and ethnicity over time
See how customer operations manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer operations manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 75.26% | 6.26% | 5.24% | 10.95% |
| 2011 | 75.10% | 6.42% | 5.26% | 10.67% |
| 2012 | 74.75% | 5.99% | 5.39% | 11.74% |
| 2013 | 75.26% | 5.82% | 5.44% | 11.10% |
| 2014 | 74.15% | 5.79% | 5.33% | 12.46% |
| 2015 | 74.17% | 5.85% | 5.27% | 12.38% |
| 2016 | 71.84% | 6.36% | 5.72% | 13.59% |
| 2017 | 73.19% | 5.84% | 5.46% | 13.09% |
| 2018 | 72.76% | 5.62% | 6.04% | 12.96% |
| 2019 | 71.37% | 5.89% | 6.08% | 14.03% |
| 2020 | 69.62% | 5.93% | 5.72% | 13.93% |
| 2021 | 67.56% | 6.16% | 6.35% | 15.12% |
Customer operations manager wage gap by race
According to our data, asian customer operations managers have the highest average salary compared to other ethnicities. Black or african american customer operations managers have the lowest average salary at $111,520.
| Ethnicity | Salary |
|---|---|
| Unknown | $113,647 |
| White | $116,402 |
| Black or African American | $111,520 |
| Asian | $117,591 |
| Hispanic or Latino | $114,635 |
Average customer operations manager age
See how the average age of customer operations managers varies based on ethnicity and gender.
Male
Female
Customer operations manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 42 | 45 |
| Unknown | 42 | 41 |
| Asian | 43 | 41 |
| Hispanic or Latino | 42 | 40 |
| White | 45 | 44 |
| American Indian and Alaska Native | 43 | 44 |
Customer operations manager age breakdown
The average age of customer operations managers is 40+ years years old, representing 64% of the customer operations manager population.
Customer operations manager age breakdown
| Customer Operations Manager Years | Percentages |
|---|---|
| 40+ years | 64% |
| 30-40 years | 30% |
| 20-30 years | 6% |
Customer operations manager educational attainment
The most common degree for customer operations managers is bachelor's degree, with 68% of customer operations managers earning that degree. The second and third most common degree levels are associate degree degree at 14% and associate degree degree at 10%.
- Bachelor's, 68%
- Associate, 14%
- Master's, 10%
- High School Diploma, 4%
- Other Degrees, 4%
Customer operations managers by degree level
| Customer operations manager degree | Percentages |
|---|---|
| Bachelor's | 68% |
| Associate | 14% |
| Master's | 10% |
| High School Diploma | 4% |
| Other Degrees | 4% |
Customer operations manager jobs you might like
Customer operations manager wage gap by degree level
According to the data, customer operations managers with a Master's degree earn more than those without, at $132,515 annually. With a Doctorate degree, customer operations managers earn a median annual income of $129,292 compared to $120,171 for customer operations managers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $132,515 |
| High School Diploma or Less | $105,156 |
| Bachelor's Degree | $120,171 |
| Doctorate Degree | $129,292 |
| Some College/ Associate Degree | $107,270 |
Customer operations manager employment statistics
Most customer operations managers work for a private in the technology industry.
Company size where customer operations managers work
Below, you can see the size of companies where customer operations managers work.
Customer operations manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 10% |
| 100 - 500 employees | 15% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 37% |
Customer operations manager jobs by company type
Employees with the customer operations manager job title have their preferences when it comes to working for a company. For instance, most customer operations managers prefer to work at private companies over public companies.
Customer operations manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 47% |
| Private | 50% |
| Government | 1% |
Customer operations manager jobs by industry
The most common industries for customer operations managers are technology, telecommunication and manufacturing.
Customer operations manager industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 20% |
| Technology | 16% |
| Telecommunication | 9% |
| Manufacturing | 9% |
| Retail | 7% |
| Professional | 5% |
| Transportation | 5% |
| Health Care | 5% |
| Media | 4% |
| Finance | 3% |
| Internet | 2% |
| Utilities | 2% |
| Construction | 2% |
| Hospitality | 2% |
| Start-up | 2% |
| Insurance | 2% |
| Education | 2% |
| Pharmaceutical | 1% |
| Government | 1% |
| Real Estate | 1% |
| Agriculture | 1% |
| Energy | 1% |
Customer operations manager turnover and employment statistics
Customer operations manager unemployment rate over time
The unemployment rate for customer operations managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer operations manager unemployment rate by year
| Year | Customer operations manager unemployment rate |
|---|---|
| 2010 | 6.02% |
| 2011 | 5.17% |
| 2012 | 4.50% |
| 2013 | 3.74% |
| 2014 | 3.19% |
| 2015 | 2.83% |
| 2016 | 2.57% |
| 2017 | 2.68% |
| 2018 | 2.15% |
| 2019 | 2.22% |
| 2020 | 3.68% |
| 2021 | 4.01% |
Average customer operations manager tenure
The average customer operations manager stays at their job for 1-2 years, based on the 1,386 customer operations managers resumes in Zippia's database.
Customer operations manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 9% |
| 1-2 years | 34% |
| 3-4 years | 21% |
| 5-7 years | 17% |
| 8-10 years | 6% |
| 11+ years | 13% |
Customer operations manager LGBT ratio compared to similar jobs
Review the percent of customer operations managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Facilities Manager | 7.93% | 13,167 |
| Project Administrator | 8.41% | 141,253 |
| Internet Sales Consultant | 9.38% | 28,456 |
| Customer Operations Manager | 10.39% | - |
| Book Publisher | 11.63% | 296 |
| Human Resources Supervisor | 13.02% | 46,523 |
| Promotions Director | 14.95% | 8,812 |
Similar customer operations manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Facilities Manager | 7.93% | 13,167 |
| Project Administrator | 8.41% | 141,253 |
| Internet Sales Consultant | 9.38% | 28,456 |
| Book Publisher | 11.63% | 296 |
| Human Resources Supervisor | 13.02% | 46,523 |
| Promotions Director | 14.95% | 8,812 |
Foreign languages spoken by customer operations managers
The most common foreign language among customer operations managers is Spanish at 54.8%. The second-most popular foreign language spoken is Portuguese at 9.7% and French is the third-most popular at 9.7%.
- Spanish, 54.8%
- Portuguese, 9.7%
- French, 9.7%
- Japanese, 6.5%
- Carrier, 6.5%
- Other, 12.8%
Customer operations manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 54.8% |
| Portuguese | 9.7% |
| French | 9.7% |
| Japanese | 6.5% |
| Carrier | 6.5% |
| Other | 12.8% |
