Customer operations manager job description

Here at Avis Budget Group we're more than just rentals-although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly-power to change the future. Sound your speed? Come join our family.

Join Avis Budget Group, a global leader in mobility, as an entry-level Operations Manager Trainee, where you will learn how to lead front-line teams in an exciting airport car rental operation.

Through our structured, hands-on learning program immersed in the operation, we'll teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction and lead teams of people. After completing training, you will supervise one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management.

You'll continue to work closely with managers and mentors who will teach you all of the skills you'll need to grow and advance your career in our Fortune 500 company, with a clear career path from an entry level Operations Manager all the way to an Area Vice President.

We offer a competitive wage and benefits package: Total potential annual compensation of $50,000 ; Use of a company vehicle which includes gas, insurance and maintenance; access to comprehensive medical plan, 401K and other voluntary group benefits. We also offer employee discounts, including a discounted purchase of a rental car.

We believe in connecting our employees to more: opportunities, benefits, support, collaboration and most importantly - power - to change the future. Sound your speed? Come join our family.
What we're looking for:


Recent graduate with bachelor's degree OR associate's degree plus at least two years' supervisory experience. Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions. Valid driver's license and good driving record. Flexibility to work days, evenings, overnights, weekends, and holidays. Willingness to work outdoor in weather conditions with moderate noise level.


Extra points for this:


One year of experience providing high quality customer service


Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled.

This role requires the ability to frequently stand, sit, walk, drive, and type. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require.

*Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Denver

Colorado

United States of America

Looking for an exciting opportunity to learn more about the Aerospace industry while finishing your degree? Consider joining us here at Collins Aerospace, where we're working side-by-side with customers on exciting industry possibilities. With a comprehensive portfolio, extensive capabilities and broad expertise, we're crafting intelligent solutions to meet the demands of a rapidly evolving global market - all representing the best in innovation and technology for the industries we serve across commercial, business, space, and military and defense aviation.

Partner with our dedicated people leaders to experience meaningful work aligned with your university curriculum, powerful exposure to leadership at all levels, tailored career growth and more! At Collins, we're redefining aerospace and we're just getting started. Come soar with us.
This is a seven month co-op beginning January 2023. The work is fully remote.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Perform duties in support of the Operations Customer Management organization. Duties to include; data analytics, report generation, customer communications, and project management.

Primary Responsibilities:

+ Run daily reports and mail to internal and external customers.

+ Perform analytics on customer On Time Delivery and future demand data

+ Support OCMs with customer projects and related activities and projects

+ Utilize various software and data management applications

Basic Qualifications

+ Requires a High School Diploma or equivalent and student must be pursuing a Bachelor's or advanced degree in an applicable discipline.

+ Must be a U.S. Citizen

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

+ Background check and drug screen required (every external new hire in the U.S.)

+ Drug Screen only performed on re-hires who have been gone for more than 1 year

Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that's redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

What you'll do day-to-day:

• Ensuring the Security and Fraud Operations teams are ready to support new products and high visibility launches with the staffing, resources, information and processes required (training, playbooks, tooling, documentation, resolution paths, FAQs, etc)
• Working with operations teams to collect, prioritize and communicate product-related challenges and customer feedback to be considered by product and engineering in future development
• Surfacing customer or operations considerations to validate requirements and proposed product solutions
• Planning, coordinating, and driving discipline around the processes for testing, launching and rollout of new products and features
• Developing, managing, and continuously improving processes for scale that help your product/eng team meet its goals more efficiently and effectively

About you:

• Bachelor's degree or equivalent practical experience
• 4+ years working experience in program or project management, product operations, or finance operations role that worked closely with product and engineering teams
• Experience building trusted partnerships with product and engineering teams
• Exceptional project management skills
• Ability to work independently and a strong sense of ownership
• Attention to details and cross-functional relationship management skills
• Excellent communication skills (both written and verbal)

Bonus points:

• 2+ years of experience working with Customer Trust & Safety teams or on projects aiming to protect customers
• Knowledge and understanding of security and privacy controls and regulations
• Experience working with Operations teams
• Experience working at a fast-paced tech company
• Familiarity with SQL

CO Residents: In Colorado, the base pay for this position ranges from $102000 to $145000. This role is also eligible for an annual discretionary bonus and participation in Robinhood's equity plan.

We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy.

Click here to learn more about Robinhood's Benefits.

Robinhood is a primarily remote company. If hired, you will work as a remote employee unless the job you are applying for has a different working model specified. Please reach-out to your recruiter if you have any questions regarding the job's working model.