Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Customer operations manager salary
Average customer operations manager salary
$111,914
Understanding Customer Operations Manager Salaries
A Customer Operations Manager is responsible for overseeing customer service operations, ensuring an optimal experience for clients. The average salary stands at $111,914 per year, or $54 per hour. Salaries may differ based on experience and location. For instance, those in high-demand states often earn more. Entry-level positions typically start lower, but with experience, salaries can significantly increase.
Salary by Experience Level
Entry-level managers can expect around $80,000, while experienced managers may earn upwards of $140,000. Factors such as industry specialization and company size also play critical roles in salary determination.
Highest Paying Locations
States like California and New York consistently show higher salary averages due to the cost of living and demand for skilled professionals. Researching local job markets can provide insights into potential salary ranges.
Other Opportunities
For those interested in advancing their careers, exploring specialized roles within customer operations can lead to higher compensation. Consider opportunities in technology or consulting sectors, which often offer competitive salaries.
Let Zippi find your next customer operations manager job
Let Zippi find your next customer operations manager job
Where can a Customer Operations Manager earn more?
Customer operations manager salaries by experience level
| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level customer operations manager | $46,100 | $22.16 |
| Mid-level customer operations manager | $71,200 | $34.23 |
| Senior-level customer operations manager | $129,000 | $62.06 |
Customer operations manager salary estimates from across the web
Average customer operations manager salary by state
The average customer operations manager salary in Washington, Maryland, and Wisconsin are the highest in the U.S. The lowest average customer operations manager salary states are Oklahoma, Wyoming, and West Virginia.
- State view
- County view
Highest paying states for customer operations managers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | North Carolina | $116,456 | $55.99 |
| 2 | Wisconsin | $124,679 | $59.94 |
| 3 | Texas | $115,546 | $55.55 |
| 4 | District of Columbia | $119,874 | $57.63 |
| 5 | Maryland | $124,717 | $59.96 |
| 6 | Washington | $129,814 | $62.41 |
| 7 | Pennsylvania | $109,263 | $52.53 |
| 8 | Massachusetts | $120,746 | $58.05 |
| 9 | South Dakota | $111,960 | $53.83 |
| 10 | New Jersey | $120,504 | $57.93 |
| 11 | Nevada | $103,383 | $49.70 |
| 12 | Alabama | $111,068 | $53.40 |
| 13 | California | $122,581 | $58.93 |
| 14 | Connecticut | $118,932 | $57.18 |
| 15 | Tennessee | $103,667 | $49.84 |
| 16 | Colorado | $118,900 | $57.16 |
| 17 | Alaska | $108,539 | $52.18 |
| 18 | Missouri | $105,929 | $50.93 |
| 19 | Michigan | $100,303 | $48.22 |
| 20 | Rhode Island | $114,791 | $55.19 |
| 21 | New York | $114,903 | $55.24 |
| 22 | Illinois | $107,068 | $51.48 |
| 23 | Georgia | $96,693 | $46.49 |
| 24 | Virginia | $112,255 | $53.97 |
| 25 | Maine | $98,624 | $47.42 |
| 26 | Ohio | $92,908 | $44.67 |
| 27 | Louisiana | $99,102 | $47.65 |
| 28 | Kansas | $92,608 | $44.52 |
| 29 | Indiana | $90,685 | $43.60 |
| 30 | Delaware | $104,981 | $50.47 |
| 31 | Hawaii | $109,548 | $52.67 |
| 32 | South Carolina | $90,524 | $43.52 |
| 33 | Minnesota | $91,946 | $44.20 |
| 34 | Nebraska | $91,516 | $44.00 |
| 35 | Arizona | $94,924 | $45.64 |
| 36 | Mississippi | $89,374 | $42.97 |
| 37 | Arkansas | $88,691 | $42.64 |
| 38 | Florida | $87,861 | $42.24 |
| 39 | Idaho | $91,356 | $43.92 |
| 40 | Oregon | $95,755 | $46.04 |
| 41 | New Hampshire | $85,148 | $40.94 |
| 42 | Iowa | $87,422 | $42.03 |
| 43 | New Mexico | $91,107 | $43.80 |
| 44 | North Dakota | $90,832 | $43.67 |
| 45 | Montana | $81,580 | $39.22 |
| 46 | Wyoming | $82,439 | $39.63 |
| 47 | Utah | $90,607 | $43.56 |
| 48 | Kentucky | $69,374 | $33.35 |
| 49 | Oklahoma | $84,565 | $40.66 |
| 50 | West Virginia | $81,894 | $39.37 |
| 51 | Vermont | $81,527 | $39.20 |
Highest paying cities for customer operations managers
The highest-paying cities for customer operations managers are Seattle, WA, San Francisco, CA, and Baltimore, MD.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $130,353 | $62.67 |
| 2 | San Francisco, CA | $128,101 | $61.59 |
| 3 | Baltimore, MD | $124,704 | $59.95 |
| 4 | Boston, MA | $120,745 | $58.05 |
| 5 | Newark, NJ | $120,423 | $57.90 |
| 6 | Colorado Springs, CO | $120,065 | $57.72 |
| 7 | Bridgeport, CT | $119,075 | $57.25 |
| 8 | Charlotte, NC | $116,795 | $56.15 |
| 9 | Austin, TX | $115,964 | $55.75 |
| 10 | New York, NY | $115,157 | $55.36 |
| 11 | Arlington, VA | $111,531 | $53.62 |
| 12 | Birmingham, AL | $110,774 | $53.26 |
| 13 | Philadelphia, PA | $109,667 | $52.72 |
| 14 | Chicago, IL | $107,110 | $51.50 |
| 15 | Knoxville, TN | $103,652 | $49.83 |
| 16 | Ann Arbor, MI | $100,544 | $48.34 |
| 17 | Atlanta, GA | $96,572 | $46.43 |
| 18 | Portland, OR | $95,262 | $45.80 |
| 19 | Phoenix, AZ | $95,049 | $45.70 |
| 20 | Wichita, KS | $93,650 | $45.02 |
Customer operations manager salary details
A customer operations manager's salary ranges from $84,000 a year at the 10th percentile to $147,000 at the 90th percentile.
What is a customer operations manager's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $147,000 | $12,250 | $71 |
| 75th Percentile | $129,000 | $10,750 | $62 |
| Average | $111,914 | $9,326 | $54 |
| 25th Percentile | $96,000 | $8,000 | $46 |
| 10th Percentile | $84,000 | $7,000 | $40 |
Highest paying customer operations manager jobs
The highest paying types of customer operations managers are senior operations manager, technical operations manager, and operations program manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| General Manager Of Operations | $89,522 | $7,460 | $43.04 | 382,581 |
| Performance Manager | $103,521 | $8,627 | $49.77 | 314,923 |
| Manager, Center Operations | $61,059 | $5,088 | $29.36 | 419,533 |
| Operations Manager, District | $81,574 | $6,798 | $39.22 | 372,271 |
| Operations Support Manager | $79,730 | $6,644 | $38.33 | 376,894 |
| Operations Program Manager | $111,378 | $9,281 | $53.55 | 319,602 |
Top companies hiring customer operations managers now:
Which companies pay customer operations managers the most?
Customer operations manager salaries at Google and Floor & Decor are the highest-paying according to our most recent salary estimates. In addition, the average customer operations manager salary at companies like Michaels Stores and Amazon are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | $136,360 | $65.56 | |
| 2 | Floor & Decor | $131,325 | $63.14 |
| 3 | Michaels Stores | $130,324 | $62.66 |
| 4 | Amazon | $128,152 | $61.61 |
| 5 | VMware | $125,810 | $60.49 |
| 6 | Cargomatic | $125,795 | $60.48 |
| 7 | Avis Budget Group | $125,544 | $60.36 |
| 8 | Burberry | $124,541 | $59.88 |
| 9 | Xilinx | $121,739 | $58.53 |
| 10 | Procore Technologies | $121,635 | $58.48 |
| 11 | The Travelers Companies | $120,703 | $58.03 |
| 12 | Texas Instruments | $120,650 | $58.00 |
| 13 | The Coca-Cola Company | $119,812 | $57.60 |
| 14 | Amd | $117,515 | $56.50 |
| 15 | Cisco | $115,911 | $55.73 |
| 16 | Randstad North America, Inc. | $115,292 | $55.43 |
| 17 | NRG Energy | $115,210 | $55.39 |
| 18 | Equinix | $114,308 | $54.96 |
| 19 | Harvard University | $113,811 | $54.72 |
| 20 | TKXS by TELUS Agriculture | $111,419 | $53.57 |
Wage gap by gender, race and education
Customer Operations Manager salary by industry
The average customer operations manager salary varies across industries:
- The average customer operations manager salary in the professional industry is $115,137, the highest of any industry.
- The average customer operations manager salary in the finance industry is $110,744.
- Customer operations managers in the telecommunication industry earn an average salary of $100,568, the lowest of any industry.
Highest paying industries for customer operations managers
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Professional | $115,137 | $55.35 |
| 2 | Technology | $110,744 | $53.24 |
| 3 | Transportation | $109,342 | $52.57 |
| 4 | Retail | $103,933 | $49.97 |
| 5 | Health Care | $103,566 | $49.79 |
| 6 | Manufacturing | $103,468 | $49.74 |
| 7 | Telecommunication | $100,568 | $48.35 |
High paying customer operations manager jobs
Customer operations manager salary trends
The average customer operations manager salary has risen by $9,178 over the last ten years. In 2014, the average customer operations manager earned $102,736 annually, but today, they earn $111,914 a year. That works out to a 4% change in pay for customer operations managers over the last decade.
Compare customer operations manager salaries for cities or states with the national average over time.
Average customer operations manager salary over time
Compare customer operations manager salaries for individual cities or states with the national average.
Customer operations manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $112,000 | $53.80 | +2.8% |
| 2024 | $109,000 | $52.32 | -0.1% |
| 2023 | $109,000 | $52.39 | +0.5% |
| 2022 | $108,000 | $52.12 | +1.1% |
| 2021 | $107,000 | $51.55 | +1.6% |
Recently added customer operations manager salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Cyrusone | Technical Customer Operations Manager | Aurora, IL | 06/30/2025 | $140,000 |
| Get It-Hospitality | Customer Operations Manager-Food Distribution-Remote | Frisco, TX | 06/29/2025 | $125,000 |
| RemX | The Workforce Experts | Customer Insights Manager | White Plains, NY | 06/27/2025 | $97,600 |
| Supermicro | Customer Program Management-Operations | San Jose, CA | 06/26/2025 | $180,000 |
| Super Micro Computer, Inc. | Customer Program Management-Operations | San Jose, CA | 06/26/2025 | $180,000 |
| The Hertz Corporation | Manager Customer Operations | Birmingham, AL | 06/20/2025 | $55,000 |
| Amazon | Customs Brokerage Operations Manager, Iscap-VAR | Bellevue, WA | 06/18/2025 | $133,200 |
| Resonetics | Customer Operations Manager | Blaine, MN | 06/18/2025 | $78,000 |
| Skydio | Revenue Operations Manager-Customer Success | San Mateo, CA | 06/09/2025 | $120,000 |
| Fairmarkit | Customer Operations Manager | Austin, TX | 06/01/2025 | $90,000 |
Customer operations manager salary FAQs
Search for customer operations manager jobs