Customer program manager work from home jobs - 2150 jobs

A leading digital transformation company is looking for an Engagement Manager to drive digital transformation programs. The role involves leading presales efforts, overseeing delivery teams, and maintaining strategic client relationships. With a focus on customer experience and technical oversight, candidates should have 10+ years in retail or B2B commerce, expertise in Agile methodologies, and a strong executive presence. This position offers a competitive salary ranging from $150,000 to $200,000 and a comprehensive benefits package. #J-18808-Ljbffr

Launch REI is building a modern real estate media brand centered around a high-quality podcast, short-form video, and a fast-growing newsletter and community. We're looking for a Short-Form Content Manager to own the packaging, posting, and optimization of our short-form content across platforms. Applicants without examples of short-form content you've managed will not be considered This is not a scheduling role. This is a distribution and growth role. You'll manage the short-form ecosystem for both the Launch REI podcast and Vince's personal brand, pushing out ~50-70 clips per month across platforms like Instagram, TikTok, YouTube Shorts, LinkedIn, X, and Facebook. What you'll own: Distributing podcast clips and talking-head videos across all platforms Writing and optimizing hooks, captions, hashtags, pinned comments, and CTAs Managing posting workflows using tools like Riverside, Opus, and Buffer Packaging content for each platform (titles, covers, copy, formatting) Selecting strong clips and helping identify what content should be posted Ensuring all posts are consistent, high quality, and on brand Monitoring performance and surfacing insights weekly Iterating formats, hooks, and angles to improve reach, retention, and engagement over time What success looks like Consistent daily posting across platforms High-quality packaging (strong hooks, clean copy, optimized CTAs) A reliable system for managing ~50-70 shorts per month Clear improvement in reach, engagement, and profile activity over time Organized workflows that make short-form distribution frictionless Who we're looking for: Experience managing short-form content for creators, podcasts, or brands Strong instincts for hooks, storytelling, and audience psychology Comfortable working with short-form video workflows and tools Organized, proactive, and detail-oriented Growth-minded - you test, learn, and optimize Bonus: experience with podcasts, newsletters, or personal brands This role is ideal for someone who enjoys turning long-form content into high-performing short-form and wants real ownership over a growing media brand's distribution engine. Logistics: Part-time (starting ~8-12 hours/week, with room to grow) Fully remote Pay: $22-$30/hour depending on experience 30-day paid trial period To apply - Please send: A short intro about your background Examples of short-form accounts or clips you've worked on 2-3 short-form videos you admire and why you think they performed well Thanks for your time and effort in applying, we know job searching is tough right now.

A global consulting firm is seeking a Senior Manager in the Technology practice to lead engagement delivery related to Digital Manufacturing Cloud (DMC). Candidates should have significant experience with SAP Production Planning and client project management. Exceptional technical and communication skills are essential as you will work closely with business stakeholders to ensure effective implementation of technology solutions. A flexible work model is supported, with competitive compensation based on experience. #J-18808-Ljbffr

About the job Hi, this is Eric 👋 We're hiring a stellar Technical Program Manager to join our engineering org at Basil Systems. The Role At basil, we're seeking a Technical Program Manager to serve as the connective tissue between product strategy and engineering execution. As our engineering team grows and takes on increasingly diverse technical initiatives, we need someone who can ensure our product vision translates into clear, documented engineering work while maintaining team coordination across our fully remote team. You'll partner closely with our product leadership to bridge the gap between strategic vision and tactical execution, acting as the first point of contact for engineering questions and ensuring nothing falls through the cracks as we continue to scale. Key Responsibilities Clarify and document product requirements so engineers have complete context before development starts. Act as the go-to liaison between product and engineering, translating vision into clear, actionable specs. Coordinate across projects and teams to track dependencies, avoid duplication, and ensure smooth communication. Create lightweight processes and accountability systems that balance structure with startup speed. Support strategic planning by aligning the technical roadmap with product priorities and identifying capability gaps. Role Requirements 3-5+ years as TPM, preferably at early-stage startups (Series A-B) Deep technical fluency Exceptional written communication and documentation skills Comfortable building processes from scratch in ambiguous environments Experience with GitHub, issue tracking, and technical documentation Startup mentality-resourceful, scrappy, comfortable with uncertainty Nice-to-Haves Former engineer who transitioned to TPM Background at small startups with right-sized process expectations Can proactively fill gaps without constant direction This role might not be for you if... You're a heavy process advocate and want enterprise-grade Scrum or rigid methodologies You have a need for perfect clarity before taking action You have a big company mindset What We Offer Competitive salary Health and vision benefits Attractive equity package Flexible work environment (remote-friendly) Opportunity to work on impactful projects that are helping bring life-saving medical products to market Be part of a mission-driven team solving real healthcare challenges at a critical scaling point Our Culture At Basil Systems, we value flexibility and support a distributed team. We actively employ and support remote team members across different geographies, allowing you to work when, where, and how you work best. We are committed to building a diverse, inclusive, and safe work environment for everyone. Our team is passionate about using technology to make a meaningful difference in healthcare. How to Apply If you're excited about this opportunity and believe you'd be a great fit for our team, please send your resume and a brief introduction to *****************************. Basil Systems is an equal opportunity employer. We welcome applicants of all backgrounds and experiences. Featured benefits Vision insurance, Medical insurance, Dental insurance, 401(k)

The Integration Project Manager II is responsible for managing medium to high complexity projects within programs and medium complexity standalone projects. Essential Functions: Responsible for successful delivery of integration projects at the workstream level Schedule and facilitate project meetings including weekly status meetings and stakeholder meetings Lead stakeholders in the refinement of the project charter Collaborate with business owners on the identification and assignment of business resources Capture and report on meeting notes, decisions, and action items Maintain workstream SharePoint site and project document repository Lead stakeholders in the current state documentation process Lead stakeholders in the future state recommendation process Develop and maintain project schedule Capture and consolidate IT and business estimates for project Accurately track and report project status against plan to stakeholders at all levels Escalate issues to Business Owner, Program Manager, and IMO Leadership as applicable Drive cross-functional communication between impacted business and IT areas Assess, manage, and control project scope, schedule, and budget change impacts Ensure project milestone deliverables are completed and approved at every stage of the project lifecycle Maintain project stakeholder matrix Assist with the continuous improvement of project management best practices, processes, and tools Collaborate with IT point of contact on the identification and assignment of IT resources Represent project in program meetings or in Portfolio Governance meetings Work with Talent Development and Communications to develop project communication and training plans Track, compile and report project metrics and budget Advocate for and adhere to IMO standards, tools and processes Implement mitigation strategies, contingency plans, and communicate/escalate to stakeholders Maintain RAID for project items Develop project operations and support plan Perform any other job duties as requested Education and Experience: Bachelor's Degree in Project Management, Business, Computer Science or related field or equivalent years of relevant work experience is required Minimum of two (2) years of healthcare insurance experience is required Minimum of one (1) years of project management experience is required Minimum of one (1) years of integration management experience is highly preferred Competencies, Knowledge and Skills: Must be comfortable leading workstream teams of subject matter excerpts through business requirements discovery phases. Experience with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc. Experience working in project management software is preferred Demonstrates analysis and reporting skills Excellent decision making/problem solving skills Demonstrates interpersonal and relationship building skills Demonstrates critical listening and thinking skills Ability to effectively interact with all levels of the organization Excellent written and verbal communication skills Customer service oriented Ability to proactively, effectively and efficiently lead a project team of up to 15 core members and multiple external vendors Ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectations Demonstrates a sense of urgency Understanding of project management processes, techniques and tools, and development lifecycle (ideally Agile) Familiarity of and knowledge of Medicaid and Medicare a plus Licensure and Certification: Project Management Professional (PMP) certification is preferred Working Conditions: General office environment; may be required to sit or stand for extended periods of time High potential for remote work Compensation Range: $72,200.00 - $115,500.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type: Salary Competencies: - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-GB1

Akkodis is seeking a Product Manager for a Contract position with a client in Fully Remote (50 miles within Phoenix/Beaverton). Ideally, we are looking for applicants with a solid background Product Manager extensive experience with Product Manager, ROI, Saas, Analyst. Pay Range: $55 to $61/hour. The rate may be negotiable based on experience, education, geographic location, and other factors. **Bachelor's degree is required, with an advanced degree (MBA) preferred** *** HM would like to see candidates with 3+ years product management experience, and those with average tenure in a single position for at least 2 years. *** Top 4 Required Skills: Business education/certification in Product Mgmt. (BS, MBA, etc.), Mid tear Product Mgmt. experience -managed their own product with experience performing ROI assessments Software Product Manager experience for external customers Fluency in analytics - experience with reporting metric definition. Position Overview: The Product Manager is responsible for managing one of the company's digital products with a primary emphasis on product strategy and delivery of the roadmap. Specifically, the Product Manager develops each product's feature set and acceptance criteria in collaboration with business stakeholders, while balancing strategic differentiation (scope), executional feasibility (resources), and deadline management (time). The Product Manager is a critical leader driving product ideation of business needs, and roadmap tradeoffs with Client Services, Operations, Marketing, and/or Sales stakeholders. Aligned with stakeholders, the Product Manager collaborates with UX/UI design and software engineering on requirements definition, design specifications, user story prioritization, and go-to-market activities. This role may involve market research, competitor research, 3rd party platform research, and return on investment analysis with a focus on revenue opportunities, or cost of revenue reduction. The successful candidate must have a professional background in bringing digital products to market, while successfully managing outcomes, KPI's, and client relationships in a fast-paced, results-oriented environment. Knowledge of the settlement administration industry is a plus. Required Qualifications & Characteristics: A Bachelor's degree is required, with an advanced degree (MBA) preferred. The successful candidate will have 3-5 years' experience in the Software Technology & Development arena. 3+ years of product management experience with experience building and launching SaaS-based software solutions. The position will require significant exposure to and collaboration with major clients, sales prospects, users and stakeholders. The successful candidate will be a driven, accomplished product manager with a track record of success conceptualizing, developing and bringing to market innovative software solutions and new feature enhancements to drive sales and entries into new markets. Comfortable in high growth organizations. A hands-on leader, the ideal candidate will possess experience suited to an entrepreneurial and collaborative growth-oriented environment. Fluency in analytics; Ability to demonstrate ROI of all new product initiatives. Proven track record of successful collaboration with development, sales, marketing and finance. Strategic mindset with a passion for product delivery and user experience. A quick learner. Strong technical skills and knowledge of SaaS software and enterprise wide systems. Experienced in agile and scrum development methodologies, and a committed partner to the product development team. Ability to understand technical product feature set. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance.

A fast-growing healthcare SaaS company is looking for a technical, highly organized Product Manager to help elevate and mature its product function. This is a high-impact role where you'll partner closely with engineering, UX, and leadership to bring structure, clarity, and research-driven decision making to a rapidly scaling platform that supports the home care industry. If you're someone who thrives in fast-moving environments, loves solving complex problems, and excels at turning chaos into clarity - this team wants you! What You'll Do: Lead product discovery through customer research, competitive analysis, and market understanding Develop clear user stories, requirements, and acceptance criteria Work directly with engineering teams in Agile ceremonies (standups, sprint planning, backlog refinement) Drive alignment between product, UX, and engineering-integrating multiple teams into a cohesive workflow Manage the roadmap, timelines, and cross-functional communication Present confidently to senior leadership and guide key product decisions Facilitate product rollouts, UAT, and post-launch evaluation Bring structure, documentation, and organization to evolving product processes What We're Looking For: 4-7+ years of Product Management experience (SaaS required) Technical aptitude and experience working with dev teams, APIs, and feasibility discussions Strong organizational skills with the ability to manage multiple workstreams and keep stakeholders aligned Experience in healthcare or home healthcare Proven ability to lead through influence, communicate clearly, and present to executive leadership Background in Agile and embedded engineering collaboration Someone who is calm under pressure, confident, and highly proactive Why This Role Is Unique: Fully remote role with meaningful ownership Direct access to leadership; your voice and strategy will shape the product direction Opportunity to bring discipline and structure into a product org that's ready for its next phase Mission-driven environment impacting care providers and the home healthcare industry Fast-moving team that values responsiveness, collaboration, and clarity

The UAS Program Manager & Pilot leads and operates the company's Unmanned Aerial Systems (UAS) program. The role is responsible for developing, managing, and executing drone-based operations across a variety of transmission, distribution, and utility-related projects ensuring safe, efficient, and company and FAA compliant operations. The role combines leadership and technical expertise with hands-on piloting and regulatory compliance responsibilities. POSITION FUNCTIONS Program Management: Develop and oversee all aspects of Service Electric's UAS program, including budgeting, policy adherence, risk management, and long-term strategy. Coordinate with internal departments (operations, safety, estimating) to integrate UAS into project workflows. Maintain compliance with FAA regulations, including Part 107 and any waivers or exemptions and ensure that all company drone operators meet company and FAA guidelines. Supervise and manage the company's UAS resources, including both personnel and equipment. Stay up-to-date on new UAS technologies and strategies as well as changes to regulations. Builds positive relationships with customers through clear, respectful, and responsive communication, providing a high level of customer service. Flight Operations: Serve as the primary UAS pilot for critical operations and progress monitoring of utility infrastructure. Operate drones in challenging environments, including proximity to energized lines and remote terrain. Plan missions, conduct pre- and post-flight checks, and maintain logs and flight data records. Training and Oversight: Train and supervise additional pilots or UAS technicians. Implement safety protocols and emergency response procedures. Work with the Safety department to respond to any incidents, conduct after-action reviews, and implement corrective actions. Data Management: Capture high-quality data and ensure its proper processing and delivery to stakeholders. Collaborate with IT and Data Analyst teams for data integration and analysis. Others duties as assigned. EDUCATION AND EXPERIENCE REQUIREMENTS 4+ years of FAA Part 107 Remote Pilot Certificate (in good standing). Proven experience in UAS operations, particularly in utility or construction environments, specifically experience flying near or around high-voltage transmission lines. Strong knowledge of FAA regulations, UAS technologies, and safety best practices. Experience in program or project management. Experience in training is a plus. Valid driver's license and willingness to travel to remote job sites as needed. KNOWLEDGE, SKILLS, AND ABILITIES Background in electrical utilities, construction management, or engineering. Ability to interpret aerial data and collaborate with technical teams. Highly organized with a strong attention to detail. Ability to identify and solve complex issues. Good analytical and problem-solving skills. Excellent written and verbal communication skills. Excellent interpersonal and customer service skills. Self-motivated. Good project management skills, capable of handling multiple projects concurrently with good time management. Ability to maintain confidentiality. Ability to build and foster relationships with team members. Ability to meet the physical demands of the role. Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment. DIRECT REPORTS: No LICENSES AND CERTIFICATIONS: FAA Part 107 SUPERVISOR RESPONSIBILITIES: None TRAVEL REQUIRED: Heavy WORKING CONDITIONS: NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice.

Top law firm seeks an eDiscovery/Litigation Support Specialist. RCA is a plus. Law firm experience is required. This role is fully remote. Great firm and work in a large team of eDiscovery professionals. Position involves: Relativity and RelOne Managing the EDRM Working with case teams Providing support to attorneys and paralegals in Relativity Managing vendors Salary ranges from $140-150K plus OT.

STNDRD is a fitness community committed to transforming lives through discipline, hard work, and consistency, fostering both mental and physical growth. Founded and led by 6x Mr. Olympia Champion Chris Bumstead, STNDRD delivers world-class fitness programs and expert guidance through an innovative app. The platform provides workout tracking, nutritional guidance, and adaptable programs for users' unique goals and schedules, whether at home or the gym. At its core, STNDRD is a community passionate about supporting its members and fostering personal and collective growth. Together, the mission is to set a new standard in fitness, helping individuals live with purpose and resilience every day. Role Description This is a full-time remote position for a Project Manager in STNDRD's Coaching Business. As a Project Manager, you will oversee and coordinate end-to-end project execution within the coaching team, ensuring timely and successful completion. Your responsibilities will include managing project timelines, expediting processes, coordinating with teams for inspections, streamlining logistics, and maintaining clear communication with stakeholders to ensure smooth delivery of coaching services. Collaboration, planning, and execution will be key functions in this dynamic role. Qualifications Strong expertise in Project Management, planning, and execution Experience in Expediting and Expeditor processes to ensure timely task completion Skills in Inspection and quality control to maintain standards and deliverables Proficiency in Logistics Management for coordinating resources and schedules Excellent leadership, organizational, and problem-solving abilities Strong communication and collaboration skills across remote teams Experience in the fitness, training, or coaching industry is a plus Bachelor's degree in Business Administration, Management, or a related field is preferred

Back 30d Project Manager II - Strategy and Transformation #21-8603 Multiple Locations Apply X Facebook LinkedIn Email Copy Location is 100% Remote. Market Pittsburgh Work Hours per Week 37.5 Requirements Bachelor's Degree required. PMP Certification or similar required. Minimum of 3 years Banking Experience or similar required. Track record of independently managing complex projects. Job Description SUMMARY: As a Project Manager II within the Enterprise Strategy & Planning team you will be responsible for driving strategy and leading key projects for complex, cross-functional initiatives across multiple line of business. You will be heavily involved in organizing, directing, managing, coordinating, and executing key activities to ensure operational readiness and that staff is prepared to manage changes with high quality and sound controls and you will also handle executive communication. Manages moderate and high complexity projects from request through the archive phase. Requires extreme discretion and confidentiality while showing a high degree of professionalism. ESSENTIAL FUNCTION: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training. ESSENTIAL DUTIES & RESPONSIBILITIES: Business Insight: Understands the strategic goals of the organization and align project objectives accordingly Analyzes market trends and business data to inform project decisions and strategies. Manage Complexity: Navigates and manage moderate to high-level projects with multiple stakeholders and interdependencies. Develops and implement effective project plans to handle intricate project details and challenges. Resourcefulness: Identifies and leverage available resources to achieve project goals efficiently. Innovates and adapt to overcome obstacles and ensure project success. Accountability: Takes ownership of project outcomes and ensure timely delivery within scope and budget. Monitors project progress and implement corrective actions as needed. Collaboration: Fosters a collaborative environment by working closely with cross-functional teams. Builds strong relationships with stakeholders to ensure alignment and support. Effective Communication: Communicates project status, risks, and issues clearly and effectively to all stakeholders. Facilitates meetings and presentations to keep the team informed and engaged. Adaptability: Adjusts project plans and strategies in response to changing circumstances and feedback. Stays flexible and open to new ideas and approaches to improve project outcomes. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER SKILLS & ABILITIES: Willingness to provide a level of service which will clearly differentiate us from our competitors. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Ability to multitask. Excellent communication, time management and problem-solving skills. Ability to maintain trust, discretion, and confidentiality. COMPUTER SKILLS: Proficient in Microsoft Office products which includes Word, Excel, PowerPoint, SharePoint, OneNote, and Outlook. Ability to learn Project Management and web-based software applications. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Full-Time/Part-Time Full-time Area of Interest Operations All Locations Uniontown, Ohio, United StatesAnn Arbor, Michigan, United StatesBowie, Maryland, United StatesCincinnati, Ohio, United StatesColumbus, Ohio, United StatesDefiance, Ohio, United StatesFairmont, West Virginia, United StatesFindlay, Ohio, United StatesFort Wayne, Indiana, United StatesFrankfort, Kentucky, United StatesHuntington, West Virginia, United StatesIndianapolis, Indiana, United StatesIronton, Ohio, United StatesNew Albany, Indiana, United StatesParkersburg, West Virginia, United StatesPittsburgh, Pennsylvania, United StatesToledo, Ohio, United StatesWheeling, West Virginia, United StatesYoungstown, Ohio, United States Show more

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara's Customer Success Programs team drives operational excellence and scalability across our global Sales organization. As a Program Manager II, you'll play a critical supporting role in executing high-impact initiatives that improve sales productivity, streamline workflows, and drive adoption of strategic go-to-market changes. This role will work closely with to support programs that evolve and scale our Customer Success strategy, helping ensure Samsara's post-sales teams are enabled to drive consistent, customer-centric outcomes. These initiatives often span process improvements, enablement rollouts, change management, and tooling enhancements. The ideal candidate is highly organized, detail-oriented, and proactive. You should be excited to build your program management skills while gaining exposure to a broad range of stakeholders across CS, Revenue Operations, Systems, and Enablement. This is a great opportunity to grow into a high-impact operator while learning how strategic transformation happens inside a high-growth GTM organization. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Support Program Execution: Partner with Senior Program Managers to drive progress on key workstreams, track milestones, and surface risks. Analyze and Report Outcomes: Assist in defining KPIs, collecting data, and delivering insights through dashboards and program updates. Coordinate Cross-Functional Work: Help coordinate meetings, follow-ups, and communications across Sales, Revenue Operations, Systems, and Enablement teams. Document and Improve Processes: Maintain up-to-date documentation and identify opportunities to optimize repeatable workflows. Drive Adoption and Change: Support change management efforts, including building communication plans, FAQs, and enablement resources. Model Samsara's Cultural Principles: Be customer-obsessed, inclusive, and relentlessly focused on long-term impact. Champion, role model, and embed Samsara's values and operating principles as we scale globally and across new offices. Minimum requirements for this role: Bachelor's degree or equivalent practical experience. 3-5 years in project management, program management, sales operations, or business analysis (SaaS or GTM experience is a plus). Exposure to cross-functional program work and stakeholder communication. Comfortable working in a remote environment and able to collaborate effectively across time zones. Analytical skills with proficiency in Excel/Sheets and basic data tools (e.g. Looker, Tableau, or Salesforce reporting). Excellent attention to detail and follow-through. An ideal candidate has: Familiarity with GTM systems (Salesforce, NetSuite, Gong, etc.). Experience supporting change management or enablement efforts. Certification or coursework in Agile, PMP, or similar methodologies. Experience using AI-powered tools to enhance productivity, streamline program tasks, or uncover insights. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$83,002.50-$111,600 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint. In This Role In this role, you will support the launch, adoption, and scaling of newly introduced, customer-facing programs delivered globally. You will work closely with regional and cross-functional stakeholders to enable smooth rollouts through strong change management, communication, and operational coordination. A typical day involves managing program timelines, consolidating inputs from multiple regions, preparing executive-ready presentations, analyzing Excel-based reports, and supporting continuous improvement efforts based on field feedback. This role operates in a fast-paced, evolving environment and requires comfort navigating ambiguity while keeping programs on track. Responsibilities Support the global launch and rollout of new customer-facing programs and services Coordinate program activities across regional leads and stakeholder groups Drive change management efforts to support adoption and usage of newly launched programs Create and maintain program documentation, presentations, and communication materials Consolidate inputs, updates, and feedback from multiple regions into clear summaries Analyze Excel-based data and reports to track adoption, progress, and program effectiveness Support post-launch program refinement by incorporating field feedback and updating materials Track action items, dependencies, risks, and follow-ups to ensure timely delivery Assist with project planning, execution tracking, and operational reporting Present updates, findings, and recommendations to sponsors and stakeholders Provide organizational and operational support to ensure programs can scale effectively Required Qualifications Bachelor's degree in Business Administration, Management, or a related field 5-7 years of experience in program coordination, project management, or operations support Prior experience supporting the launch or delivery of new programs or services Strong organizational, coordination, and time-management skills Excellent verbal and written communication skills Proficiency with Microsoft 365 tools, particularly: PowerPoint for building executive-ready presentations Excel for data analysis, reporting, and tracking Ability to work independently and manage multiple priorities in a fast-changing environment Experience working with cross-functional or regionally distributed teams Attention to detail with the ability to synthesize large amounts of information Preferred Qualifications Experience with change management, communications, or adoption enablement initiatives Exposure to large, matrixed organizations or global operating models Experience supporting customer success, service delivery, or go-to-market programs Familiarity with project management methodologies and best practices PMI, PMP, or similar program/project management certification Comfort working through ambiguity and evolving program requirements Experience supporting senior stakeholders or program sponsors Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $110,000 to $115,000 USD/Year. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate's qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: ******************* Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Location: Remote - EST Time zone

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments - and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs. Fuze Health's foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future. The Associate Customer Program Manager supports the execution and performance of customer-facing programs that advance Alto's mission to improve patient outcomes through seamless, technology-enabled pharmacy care. This role acts as a key contributor within the Customer Programs team, helping ensure that program deliverables meet expectations, operational workflows run smoothly, and issues are escalated with clarity and urgency. Working cross-functionally with Operations, Product, Engineering, and clinical partners, the Associate Program Manager ensures strong day-to-day coordination, contributes to program reporting, and supports the continuous improvement of our customer experience and operational excellence. Key Responsibilities Support the day-to-day execution of assigned customer programs, ensuring alignment with contractual, regulatory, and operational expectations. Coordinate with cross-functional stakeholders (Operations, Product, Engineering, Care, Compliance) to ensure smooth delivery of program requirements. Track program performance metrics and prepare recurring reports, surfacing trends, risks, and opportunities for improvement. Assist in the development of project plans, timelines, and documentation for new or expanding programs. Identify and escalate program risks or blockers, participating in solutions that protect service quality and patient experience. Maintain clear communication channels with internal teams and external partners as directed by senior program leadership. Support process improvements by documenting workflows, gathering requirements, and participating in retrospective reviews. Ensure program documentation, SOPs, and trackers remain accurate and up to date. Required Experience & Qualifications Minimum Qualifications: Bachelor's degree or equivalent practical experience. 0-2 years of experience in program coordination, operations, project management, or customer success-preferably within healthcare, pharmacy, or a regulated environment. Familiarity with operational workflows, performance metrics, and cross-functional collaboration. Ability to manage multiple tasks with strong attention to detail and follow-through. Excellent written and verbal communication skills. Proficiency with tools such as GSuite, Slack, project management platforms (e.g., Asana, Jira), and spreadsheets. Comfort working in fast-paced, ambiguous environments and adapting to evolving business needs. Preferred Qualifications: Experience in pharmacy operations, digital health, or healthcare services. Exposure to program or project management methodologies; CAPM or similar certification is a plus. Experience supporting client-facing or operational programs in a service-delivery environment. Familiarity with regulatory frameworks relevant to pharmacy or healthcare operations. Benefits: The compensation range for this position is $45,000 - $60,000, in addition we offer a range of benefits including: Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and up to 16 weeks of paid parental leave for a birthing parent, and up to 8 weeks of paid bonding leave for non-birthing parents, and up to 12 weeks of family caregiver leave, including 4 paid, to support care for a family member, and a Lifestyle Spending Account allowance each month. #LI-Remote At Fuze Health, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive. Fuze Corporate Inc. and its subsidiaries respects your privacy and is committed to protecting your personal information. Please read our Candidate Privacy Notice which explains how we collect, use, disclose, and protect personal information about job applicants during the recruitment and hiring process.

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleAs the Director of Customer Success Operations at Attentive, you will lead and optimize the rhythm around revenue and retention performance for our Customer Success team. This role reports to the VP of Revenue Operations, partnering closely with CS Leadership. You will own the cadence, forecasting rigor, segmentation and capacity model, and data integrity required to run the CS business with clarity and accountability. You'll combine strategic thinking with hands-on operational leadership-building scalable processes, delivering actionable insights, and ensuring our teams have the goals, tools, and customer health signal infrastructure to proactively reduce churn and accelerate growth.What You'll Accomplish CS Quota & Goal-Setting: Own the end-to-end annual and quarterly goal-setting process for CS (retention/renewals and expansion, as applicable), including target methodology, goal allocation, and ongoing calibration in partnership with CS Leadership, RevOps, and Finance Renewals Forecasting & Model Operations: Build and run a high-rigor renewals forecasting operating rhythm-owning the renewal forecast model, inspection cadence, risk taxonomy, and early-warning mechanisms to improve predictability and drive proactive intervention Customer Revenue Model & Operations: Own the underlying customer revenue operating model (what renews when, where risk sits, what drives NDR/GRR outcomes) and translate it into clear operating mechanisms, dashboards, and processes that CS teams can run weekly Post-Sale Performance Insights: Deliver clear performance storytelling for the CS organization-drivers of churn/retention/expansion, cohort trends, and recommended actions-and partner with CS Leadership to turn insights into execution Customer Segmentation & Territory / Book Management: Define and maintain customer segmentation and book-of-business management principles; partner with CS Leadership to align coverage models to customer needs and business goals CS Capacity Planning: Own CS capacity and coverage planning (ratios, book sizing, ramp assumptions, workload drivers) and translate it into hiring/coverage recommendations in partnership with CS Leadership and FP&A CS Data Integrity & Operating Hygiene: Own post-sale data integrity standards (definitions, required fields, lifecycle stages) and enforce operating hygiene so forecasting, reporting, and workflows are reliable and scalable Team Leadership & Development: Lead a team of 5, defining the right org structure and assessing current coverage and operating mode. Build an enablement and quality bar that scales with the business Your Expertise Proven experience (8+ years) in Revenue Operations, Business Analytics, or related roles, preferably in a B2B SaaS company Excellent analytical skills, with the ability to analyze complex data sets and market dynamics Exceptional communication and presentation skills, with the ability to effectively articulate complex concepts Strong understanding of SaaS business models, go-to-market strategies, and customer success processes Demonstrated success in leading teams and driving cross-functional alignment across multiple stakeholders across all levels Strong leadership capabilities, with experience in building and developing high-performing teams You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. US based applicants:- The US base salary range for this full-time position is $190,000-$240,000 annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-AR1 Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Academic Programs International (API) is a leader in international and experiential education. Our mission is to design and deliver international experiences that inspire learning and enrich students, partners, and communities. We believe in the value of experiential education as a means of promoting intellectual curiosity, cultural sensitivity, and holistic personal development. In doing so, we are also dedicated to providing high-quality, accessible, and affordable international experiences to students across the U.S. Come join our mission-driven, growth-oriented company as we are looking for an experienced Program Manager for our Customized Programs team. Job Description **API doesn't sponsor work visas** The Program Manager, Customized Programs, will manage a portfolio of customized, faculty-led and experiential study abroad programs for US colleges, universities and partner institutions, from development and negotiation, through implementation. Program Manager is also responsible for growing and sustaining professional relationships among university faculty and study abroad staff, while proactively seeking out new customized program development opportunities. On a day-to-day basis, Program Manager will: Manage a portfolio of customized, faculty-led and experiential programs. Proactively seek out new customized program development opportunities. Gather specific details and requirements for requested programs. Collaborate with international staff and partner organizations to develop comprehensive itineraries and budgets for programs. Prepare and present detailed program proposals and contracts for university partners. Oversee the program pre-departure process to prepare international staff, enrollment staff and faculty for program implementation. Analyze post-program evaluation summaries, recommend improvements on future programs and initiate renewal of next year's programs. Qualifications KEY QUALIFICATIONS: Bachelor's degree from accredited college or university. Previous participation in a study/work/intern/volunteer abroad program (highly desirable). Experience developing and sustaining professional relationships across diverse groups of people. Experience in account management, sales or similar position managing multiple clients/customers, programs, projects, etc. Previous experience working in higher ed, international education, student advising, or assisting faculty and their staff preferred KNOWLEDGE, SKILLS & ABILITIES: Proficiency in Microsoft Office and Google Suite (particularly Excel and Sheets). Working knowledge of Salesforce (or similar CRM). Ability to manage multiple responsibilities simultaneously, while meeting established deadlines (critical). Excellent time management and organizational skills, with consistent and attentive follow-through; must have an eye for detail while juggling other projects, deadlines and distractions. Effective relationship-building and interpersonal skills. Strong communication skills, including the ability to write and speak professionally, respectfully and clearly with people from around the world; must be able to communicate expectations across diverse groups of people in a clear and professional manner. Additional Information Established over 25 years ago by four international education professionals (our "Founding Mamas") API offers programs in 45 cities within 21 countries across Asia, Europe, Latin America, the Middle East and South Pacific. We were a GoAbroad Innovation People's Choice Award Winner (2019) and have a tenured team of committed and mission-driven professionals with a passion for what we do. While API has been around for over two decades, we continue to grow and evolve, but maintain the spirit of a small start-up. Offering competitive compensation and benefit packages (including bonus plans and flexible paid time off), internal promotions and advancement opportunities, and the flexibility to work remotely or out of our beautiful office located just minutes from Barton Creek and Lake Austin and always stocked with snacks, beverages and catered lunches! We also cannot resist company events and celebrations (especially when treats and raffle prizes are involved). At API, we celebrate diversity and are committed to providing an environment of mutual respect, equality and inclusion, representing a variety of backgrounds, perspectives, skills and experiences. All employment decisions are based on qualifications, competence, merit, performance and business needs. Equal employment opportunities are available to all individuals without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state or local law.

We are seeking an experienced and strategic Director of Customer Operations to lead and scale our customer experience organization. This individual will oversee both the Community Engagement Specialists (CES) and Customer Support teams, driving strategies across customer success, support, and account management to ensure retention, satisfaction, and revenue growth. The ideal candidate will bring a proven track record of leading high-performing teams, improving cross-functional processes, and delivering exceptional customer experiences across Eventeny.. Here's what you'll do Strategic leadership: Lead and coach CES, Customer Support, and Account Management teams. Hire, mentor, and grow high-performing managers and individual contributors. Vision & goals: Set strategic direction and performance goals aligned with company-wide initiatives. Translate company priorities into operational team plans. Customer insights & outcomes: Use data to track retention, satisfaction, and customer growth. Implement frameworks to increase feature adoption and lifetime value. Cross-functional alignment: Collaborate with Product, Sales, and Marketing to prioritize initiatives that impact onboarding, usage, upsells, and renewals. Operational excellence: Build and refine playbooks, systems, and workflows to scale customer operations across multiple functions. Escalation & risk management: Oversee processes for managing customer escalations and proactively mitigate risk. Voice of the customer: Partner with Product and Engineering to influence roadmap priorities through customer feedback. Enablement & training: Develop and manage success content, support documentation, internal training, and knowledge bases to drive scalable education. Executive reporting: Own reporting for leadership on KPIs, NPS, churn risks, and expansion opportunities. Budgeting & planning: Lead annual planning and budgeting for CES and support orgs, including headcount forecasting and resource allocation. External representation: Represent Eventeny at customer events, conferences, and industry panels. Change management: Lead cross-functional change initiatives that improve customer outcomes and internal efficiencies, with a focus on strategic execution and adoption across teams. Executive stakeholder collaboration: Partner closely with the CEO, COO, and leadership team to define customer-centric strategies and represent customer operations in strategic planning sessions. Compliance and risk oversight: Maintain alignment between customer operations and all legal, compliance, and data protection standards. Organizational design & scalability: Drive organization design initiatives, including roles, responsibilities, and career pathing for CES, Customer Support, and Account Management functions. Retention and lifecycle strategy: Develop lifecycle engagement strategies to reduce churn and increase renewal rates, working with Growth and Product teams to optimize moments that matter. Here's what we are looking for Bachelor's or Master's degree in business or related field (MBA preferred) 8+ years in SaaS customer-facing roles, with 3+ years leading multiple teams including Support, Account Management, and Customer Success Experience owning customer journey strategy and operational delivery Proven leadership in hiring, coaching, and developing managers Strategic thinker with experience scaling support, success, or account functions Empathetic communicator with strong executive presence and cross-functional influence Highly analytical and process-driven, with experience leading team-wide OKRs or KPIs Strong financial acumen and experience managing departmental budgets Deep knowledge of tools like HubSpot, Zendesk, and customer success platforms Experience overseeing complex customer relationships and renewals Proven ability to lead change and manage through ambiguity Passion for the event industry and alignment with Eventeny's mission Benefits of Working for Us Flexible schedule - work around your life and your needs; we don't count your hours. Unlimited Paid Time Off - yes, really! Fully remote. Comprehensive health insurance. Vision and dental insurance. Group life Insurance. Quarterly employee bonuses. 401K retirement plan. Yearly company retreat. Potential for customer event access. Company-provided laptop and general office supplies. Compensation This is a full-time position with a base salary of $90,000-$100,000, benefits, and quarterly bonus payouts. The final offer will be determined by multiple factors, including candidate experience and expertise. This is a remote position in the US only.

Department Marketing Employment Type Permanent Location Remote, United States Workplace type Fully remote Reporting To Director of Industry Marketing & ABM What that means day-to-day: What you'll need to be successful: What you'll get in return: About Veriforce Equal Employment Opportunity We are an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work. If you are contacted for an interview and require accommodation/adjustments during the interviewing process, please let us know.

The Sr. Manager, Regional Marketing Programs role oversees the Regional Marketing Programs team, consisting of Regional Marketing Programs Managers and three Regional Marketing Programs coordinators. This role, reporting to the Sr. Director of Marketing Programs and Client Experience, is responsible for working in collaboration with all marketing functions, sales and services organizations, partner alliances, and Optiv's partner community to devise and implement overarching regional marketing program strategies that drive incremental revenue for the organization, advance Optiv solutions, and increase brand awareness. The Sr. Manager, Regional Marketing Programs will be the key stakeholder in training new managers, establishing and directing marketing processes, and evaluating technology to help the regional marketing team move towards automation and effectively measure ROI. This role will also be responsible for managing all regional marketing programs, in a dedicated region(s) including but not limited to, Optiv-led strategic solution-focused roadshows, account-targeted programs, regional conferences and professional associations, targeted field activities, webinars, strategic roundtables, and partner events. How you'll make an impact: * Collaborate with the Sr. Director of Marketing Programs and Client Experience to devise comprehensive strategic regional marketing plans that incorporate regional activities, alignment with corporate national campaigns and brand initiatives. * Engage and work with other areas of marketing (demand gen, solution management, brand and comms, marketing operations) to carry out the execution of strategies and tactics. * Primary liaison between the Regional Marketing Programs team and Marketing Programs leadership team. * Partner with Sales GTM team, AVPs and Regional Sales Directors to understand their business needs and create marketing activities that align with national objectives and regional goals and priorities. * Develop strategic regional marketing programs, aligned to Optiv solutions, and lead the regional marketing team in their execution. * Drive Services engagements and awareness in regional marketing motion. * Responsible for the training, management, and development of assigned Regional Marketing Programs Managers. * Assess challenges of the field and Regional Programs Managers and create solutions to address those challenges. * Work with the partner alliances team to determine partner OEM partner involvement and funding. * Responsible for oversight of team communication to sales team including, marketing initiatives, ongoing campaigns, website tools, upcoming regional programs, etc. * Liaise regularly with Optiv's expansive OEM partner ecosystem. * Work with Optiv's OEM Partner community to devise and execute joint marketing plans supporting key business initiatives, technology plays and co-innovation opportunities. * Intimately understand and leverage available partner funding (MDF, Co-Op, BDF, etc.) to optimize activity effectiveness. * Manage regional marketing budgets, and assess priority, impact, and feasibility for regional third-party events and conferences. * Activity analysis and ROI tracking. * Manage the post event/campaign/activity debrief process to determine effectiveness of each regional marketing program. What we're looking for: * Minimum 10 years field marketing/sales support experience. * Experience successfully managing a remote team of regional marketers as well as directly working with a sales team. * Experience in the cybersecurity industry and understanding of its complex B2C sales cycles and marketing's impact on the business. * Oversee from inception to completion campaign plans including audience target identification, campaign project plans/deliverables/owners, budgeting, and post-campaign reporting. * Strong communication skills, able to build and maintain relationships and build rapport. * Ability to present to different levels of the organization - Ensure strong communication with key stakeholders by creating a high level of awareness, excitement and adoption of marketing programs and resources. * Strong team player, with the ability to work with multiple stakeholders and work cross functionally. with teams to facilitate involvement (customer marketing, product, presales, sales, SDRs, etc.). * Demonstrated analytical, organizational, negotiation, and project management skills. * Strong working knowledge of Salesforce, Marketo, NetSuite, Splash, Domo. * Budget management experience. * Bachelor's degree in marketing, business, communications, or equivalent area of study. * #LI-KG1 What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.