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  • Project Director - Residential

    Blusky

    Remote job

    BRIEF DESCRIPTION: The Project Estimator at BluSky Restoration Contractors, LLC is a key position that is pivotal to the success of maintaining and building strong relationships with managed repair programs. By meeting BluSky standards for providing prompt responses to insurance carrier and customer needs, the Project Estimator represents the company as a leader in customer service and contributes to the growth of the company. Salary $70000 - $90000 Commission OTE $70000 - $200000 PRINCIPAL DUTIES & RESPONSIBILITIES: Key Result Areas (KRA): Job has been satisfactorily performed when all KRAs successfully executed General Job Management * Achieve 96% customer satisfaction rating * Jobs are completed in a timely fashion and meet target profit margins * Communicate with all parties (clients, insurance) throughout job as required * Document all activity in Xactanalysis (Details, Notes, Documents, and Photos tabs) as required by BluSky Best Practices for program work * Document all activity as required in company systems * Thorough understanding of construction and restoration to produce jobs quickly and professionally * Manage acceptable volume of business Customer Service/Sales * Focus on growing residential managed repair program work by building positive relationships with insurance adjusters and meeting all required response times * Target program and large loss adjusters via weekly sales and business development activity * Attend industry related functions for marketing purposes * Coordinate with Business Development Managers on any after-hour, or social events * Document and track all marketing activity in BluSky's CRM system * Work assigned leads on residential programs with exceptions directed by the office Vice President * Understanding needs and management expectations of clients and partners * Address all concerns and conflicts without delay per program best practices * Build a positive rapport with program adjusters and customers * Sales goal of up to $2 million per year based upon program assignments and other leads Scoping & Estimating * Be proficient in use of required estimating systems * Understand line item definitions for correct use of related items * Understand and utilize all insurance carrier estimating guidelines * Write estimates and changes to estimates in a timely manner * Prepare and provide in writing client's payment and production schedules, and client selection sheets with deadlines. * Responsible for collection of funds in timely manner Production Management * Review jobs with Project Manager going over scopes and budgeting at the beginning of every job * Review insurance supplements and customer change orders with the Project Manager per BluSky Best Practices * Do not start any additional work without documented insurance company approval and signed change orders from the customer * Conduct regular job costs monitoring against budget for any expenses charged to jobs and discuss discrepancies with the Project Manager immediately * Ultimately responsible for all aspects of the job * Contribute to the departments base of professional sub-contractors * Work with the Project Manager to ensure quality control throughout the course of the project * Ensure safety compliance and organization on all jobs Teamwork * Keep management, peers and staff always informed * Show respect for all colleagues and outside associates * Participate in on call rotation * Be an active leader in the company and a vocal contributor to company success. Personal Development * Maintain a high level of industry knowledge * Achieve required training goals * Attend minimum one industry educational event or outside training session per year. SUPERVISORY RESPONSIBILITY: * This position does not have any direct reports. COMPETENCIES, KNOWLEDGE, SKILLS AND ABILITIES: * Thorough understanding of construction and restoration to write accurate estimates * Familiar with insurance regulations and qualifications * Decision making, problem solving, and documentation skills required * Strong verbal, written, and interpersonal communication skills required * Strong MS Office Suite product knowledge required * An outgoing, driven, tenacious, team-oriented attitude is a must! EDUCATION, QUALIFICATIONS & REQUIREMENTS: * Insurance Restoration Estimating/Xactimate Experience required, or equal commercial construction estimating experience * 3+ years of experience in Insurance Restoration Estimating and/or Commercial Construction Estimating required * Must have strong construction knowledge * Must be able to write and establish budgets and job-costing * Flexible schedule; some nights and weekend may be required WORK ENVIRONMENT & PHYSICAL JOB DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, talk and hear. The employee is required to regularly move and walk around the office. TRAVEL: Occasional travel is primarily local to branches in the assigned area during the business day. Some out-of-area and overnight travel may be expected for training or meetings. COMPENSATION: BluSky offers a competitive base salary, a bonus plan for qualified positions, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental and vision), paid time off, disability, equipment appropriate to the position (i.e.: laptop, smart phone, etc.), and corporate apparel allowance. BluSky also offers extended benefits such as: Remote Work, Employee Assistance Program, Accident & Critical Illness Coverage, LegalShield, Professional Development, Paid Referral Program and more. EEOC: BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation or any other applicable status protected by Federal, State or local law. It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
    $70k-200k yearly 23h ago
  • 100% Remote - Big Data & Analytics - Program Manager

    Beacon Hill 3.9company rating

    Remote job

    . Candidates will be working on PST Hours Big Data & Analytics - Program Manager / Project Manager - Broker Dealer & Wealth Management a HUGE PLUS but not a must have. Looking for a Data & Analytics - Program Manager to drive enterprise data & analytics initiatives within the broker-dealer, wealth management, or asset management industry. This role will lead cross-functional programs, align business and technology teams, and ensure compliance with governance and regulatory standards. Must-Haves 7-10 years of program/project management experience (large, complex initiatives). 3-5 years leading data & analytics or technology programs. Strong background in financial services/wealth management/asset management. Expertise in data governance, data architecture, BI, and analytics. Executive-level communication and stakeholder management. Experience with Agile, Scrum, or hybrid delivery models. Proficiency with tools like Jira, Smartsheet, Airtable, Confluence, MS Project. Nice-to-Haves Familiarity with Azure, Snowflake, Databricks. Knowledge of data privacy/compliance (SEC, FINRA, GDPR, CCPA). PMP, PgMP, or Agile certifications. Interested candidates may submit their resumes online or call at ************ for further information regarding the position. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™
    $85k-139k yearly est. 4d ago
  • Senior Technical Project Manager

    Catapult Federal Services

    Remote job

    Role Type: 6-Month CONTRACT (potential for contract extension, based on candidate performance) Clearance: Must have a Public Trust clearance Job Description We are seeking a highly skilled Senior Technical Project Manager to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government agency. In this role, you'll serve as the bridge between business stakeholders and technical teams, driving digital transformation projects that directly impact how government services are delivered to millions of citizens. Your day-to-day will involve leading cross-functional project teams through Agile development cycles, managing stakeholder relationships across multiple federal agencies, and overseeing the implementation of cutting-edge contact center technologies. You'll be responsible for translating complex business requirements into actionable technical specifications, ensuring projects meet federal compliance standards including FedRAMP, and continuously optimizing contact center operations to deliver exceptional citizen experiences. Duties and Responsibilities Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization projects, from initiation through closeout. Coordinate cross-functional teams including federal business owners, OCIO staff, GSA representatives, and vendors to ensure alignment and clear communication. Oversee Salesforce platform implementations and enhancements across Service Cloud, Experience Cloud, Knowledge Management, and Analytics while ensuring FedRAMP compliance. Manage Contact Center technology deployments including IVR design, call routing, self-service automation, and CRM integration. Professionally interact with external customers to understand and document agency mission needs and requirements. Collaborate with business stakeholders to gather and translate functional requirements into technical specifications, user stories, and use cases. Analyze current business processes to identify opportunities for automation and process improvement using Salesforce capabilities. Conduct daily Scrums and lead Agile ceremonies, with particular focus on backlog refinement. Manage customer-facing requests including standard service requests, SLA commitments, and Change Management processes. Develop labor estimates and project schedules while tracking spending to ensure delivery within budget constraints. Implement performance metrics and conduct quality audits to ensure contact center operations meet federal quality standards. Drive innovation and continuous improvements by identifying technical solutions that enhance efficiency and user experience. Develop solution architecture for contact center technologies including CCaaS, CRM systems, and telephony platforms. Provide weekly project status reporting to both internal leadership and external stakeholders. Support recruiting, training, and onboarding of contact center agents to maintain optimal staffing and skill levels. Required Experience/Skills Bachelor's degree with 12+ years of relevant experience OR Master's degree with 10+ years of relevant experience (additional relevant experience may be accepted in lieu of degree). PMP Certification (required). Salesforce Certifications including Administrator and Service Cloud (required). Scrum Master Certification (required). Extensive Salesforce expertise across Service Cloud, Experience Cloud, Knowledge Management, and platform integrations. Hands-on experience with Contact Center solutions such as NICE CXone, Amazon Connect, or equivalent cloud CCaaS platforms. Proven experience managing and optimizing contact center operations including workforce management, quality monitoring, and performance metrics. Background in solution architecture with hands-on experience in CCaaS, CRM systems, and/or telephony technologies. Demonstrated ability to lead innovation initiatives and implement continuous improvements within contact center environments. Experience with Agile methodologies and facilitating Agile ceremonies. Proven ability to develop labor estimates and schedules for complex IT projects. Track record of managing project spending according to budget. Strong leadership skills with ability to manage and motivate virtual teams. Detail-oriented with strong analytical, communication, organizational, and time management skills. Ability to work effectively in a fast-paced, virtual team environment. U.S. Citizenship and ability to obtain a government-issued Public Trust clearance (required). Nice-to-Haves 8+ years of experience in program and project management with focus on IT and contact center operations. 6+ years of experience leading IT projects built on the Salesforce platform. 5+ years of experience applying Agile/Scrum methodologies to IT modernization projects. 5+ years of experience documenting customer journeys and writing user stories. Knowledge of UI/UX design principles. Experience writing test cases and testing IT applications. Experience implementing chatbots and/or other AI-based solutions. Previous experience working with Federal government customers and understanding federal procurement processes. Knowledge of contact center technologies such as PBX, ACD, IVR, CTI, WFM, Call Recording/Quality Monitoring, Performance Management, eLearning, and Intelligent IVR/speech recognition. Experience recruiting and training contact center agents. Education: Bachelor's degree required (Master's degree preferred). Relevant experience may be considered in lieu of degree requirements. Pay & Benefits Summary: Pay Rate: $83.35 per hour Competitive benefits package including health, dental, and vision insurance Flexible remote work arrangement
    $83.4 hourly 1d ago
  • AI Product Manager - AI Infrastructure & Cloud Platforms (Remote, East Coast US)

    Black Recruitment SL

    Remote job

    Product Manager - AI Scale-Up (East Coast: NYC, Boston, or Washington DC, etc...) Full Remote Are you a Product Manager with deep expertise in AI and infrastructure - and a passion for building products that will shape the future of large-scale AI computing? We're supporting a fast-growing, well-funded tech company operating at the intersection of AI infrastructure, cloud computing, and system-level software. They're looking for a Product Manager to lead the design and evolution of their next-generation AI software platform. Founded by industry veterans (ex-Apple, Nvidia, Intel, etc.) and headquartered in San Francisco, the company's engineering teams are based in Paris. We're therefore looking for a Product Manager based on the US East Coast, ensuring overlap between Paris and San Francisco time zones. ⚠️ Please note: To preserve client confidentiality, this description remains intentionally high-level. Full details about the company and role will be shared if your profile is shortlisted. 🚀 YOUR MISSION As Product Manager, you'll play a pivotal role in shaping the future of AI infrastructure. Your mission is to bridge deep technical expertise with customer insight to deliver powerful, scalable, and intuitive products that redefine how AI workloads are deployed and optimized. Important: This is a new product. Experience in building products from scratch (not just managing existing ones) is essential. You will: Lead with technical excellence - collaborate closely with engineering teams in Paris to design, build, and deliver AI/ML infrastructure products that balance performance, scalability, and usability. Stay connected to the market - engage directly with customers, partners, and internal teams to identify opportunities, refine the go-to-market strategy, and position the company ahead of competitors. Make data-driven decisions - analyze usage data, customer feedback, and key metrics to guide product direction and ensure alignment with business outcomes. Drive cross-functional collaboration - partner with engineering, design, marketing, and sales to ensure seamless product delivery and consistent communication. Shape the long-term vision - define product roadmaps and prioritize initiatives aligned with the company's mission, market trends, and the evolving AI ecosystem. Your work will directly influence how developers, researchers, and enterprises access and scale compute for next-generation AI - helping our client deliver more compute, with less complexity. 🎯 PROFILE REQUIREMENTS 8+ years of Product Management experience, including 5+ years in AI, ML, Cloud, or distributed systems. Strong technical fluency - able to collaborate closely with engineering on AI infrastructure, APIs, and platform-level features. Proven ability to turn customer insights and data into actionable product strategies and go-to-market plans. Experienced in data-driven decision-making and using metrics to guide roadmap and measure success. Skilled at cross-functional collaboration, aligning engineering, design, sales, and marketing around shared goals. Excellent communication and storytelling skills - able to translate technical complexity into business value. Strategic thinker with a bias for execution, balancing long-term vision with immediate delivery. Experience in startup or high-growth environments with a fast-paced, iterative culture. Nice to Have Prior work on AI infrastructure, MLOps platforms, or high-performance compute (HPC). Familiarity with GPU/accelerator ecosystems, distributed training, or orchestration frameworks. Hands-on experience with AI frameworks such as PyTorch, TensorFlow, or JAX. Experience in cloud environments (AWS, GCP, Azure) or hybrid deployments. Previous roles at AI infrastructure startups or hyperscalers are a strong plus. 📍 JOB DETAILS Contract Type: Permanent Compensation: Competitive base salary (USD 100K-160K) + equity package Location: Anywhere in the US Eastern Time Zone (e.g., NYC, Boston, Washington DC) Work Model: Full remote Start Date: ASAP ⚙️ RECRUITMENT PROCESS Interview with a Black Recruitment Associate Interview with the Head of Product (San Francisco) - Hiring Manager - N+1 Interview with the Head of Engineering (Paris) Interview with the Head of Sales (Paris) Interview with the CEO (San Francisco) The order of interviews and participants may vary depending on availability. If you believe your background aligns with this fantastic opportunity to shape the future of AI infrastructure, we'd love to hear from you. Please apply with your updated CV.
    $83k-117k yearly est. 1d ago
  • Product Manager

    Akkodis

    Remote job

    Akkodis is seeking a Product Manager for a Contract position with a client in Fully Remote (50 miles within Phoenix/Beaverton). Ideally, we are looking for applicants with a solid background Product Manager extensive experience with Product Manager, ROI, Saas, Analyst. Pay Range: $55 to $61/hour. The rate may be negotiable based on experience, education, geographic location, and other factors. **Bachelor's degree is required, with an advanced degree (MBA) preferred** *** HM would like to see candidates with 3+ years product management experience, and those with average tenure in a single position for at least 2 years. *** Top 4 Required Skills: Business education/certification in Product Mgmt. (BS, MBA, etc.), Mid tear Product Mgmt. experience -managed their own product with experience performing ROI assessments Software Product Manager experience for external customers Fluency in analytics - experience with reporting metric definition. Position Overview: The Product Manager is responsible for managing one of the company's digital products with a primary emphasis on product strategy and delivery of the roadmap. Specifically, the Product Manager develops each product's feature set and acceptance criteria in collaboration with business stakeholders, while balancing strategic differentiation (scope), executional feasibility (resources), and deadline management (time). The Product Manager is a critical leader driving product ideation of business needs, and roadmap tradeoffs with Client Services, Operations, Marketing, and/or Sales stakeholders. Aligned with stakeholders, the Product Manager collaborates with UX/UI design and software engineering on requirements definition, design specifications, user story prioritization, and go-to-market activities. This role may involve market research, competitor research, 3rd party platform research, and return on investment analysis with a focus on revenue opportunities, or cost of revenue reduction. The successful candidate must have a professional background in bringing digital products to market, while successfully managing outcomes, KPI's, and client relationships in a fast-paced, results-oriented environment. Knowledge of the settlement administration industry is a plus. Required Qualifications & Characteristics: A Bachelor's degree is required, with an advanced degree (MBA) preferred. The successful candidate will have 3-5 years' experience in the Software Technology & Development arena. 3+ years of product management experience with experience building and launching SaaS-based software solutions. The position will require significant exposure to and collaboration with major clients, sales prospects, users and stakeholders. The successful candidate will be a driven, accomplished product manager with a track record of success conceptualizing, developing and bringing to market innovative software solutions and new feature enhancements to drive sales and entries into new markets. Comfortable in high growth organizations. A hands-on leader, the ideal candidate will possess experience suited to an entrepreneurial and collaborative growth-oriented environment. Fluency in analytics; Ability to demonstrate ROI of all new product initiatives. Proven track record of successful collaboration with development, sales, marketing and finance. Strategic mindset with a passion for product delivery and user experience. A quick learner. Strong technical skills and knowledge of SaaS software and enterprise wide systems. Experienced in agile and scrum development methodologies, and a committed partner to the product development team. Ability to understand technical product feature set. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance.
    $55-61 hourly 3d ago
  • Senior Project Manager

    Andersen James Group

    Remote job

    I am supporting a leading consultancy with a key senior hire to accelerate their land development growth across Tampa and the wider region. This is a strategic role for a P.E. who can blend delivery strength with local relationships, commercial awareness and genuine leadership influence. The business is expanding its private-sector land development portfolio and requires a senior figure who can drive revenue, elevate client relationships and support both delivery and long-term strategy. They want someone local. with ties to developers. builders. and regional partners who can make an early impact. What you will be doing Leading site development projects across grading. drainage. utilities and a full horizontal design. Acting as a senior technical resource and guiding junior engineers. Strengthening relationships with local private-sector clients and supporting BD efforts. Supporting proposal strategy and helping secure new opportunities. Ensuring high-quality project delivery across timelines. scope and internal expectations. Operating as a senior BD leader with mentoring influence. with potential for direct team management. Opportunity to build a team or bring talent with you where there is a strong business case. Typical project scope Current project fees typically range from around $500k to $1.5m. What we are looking for P.E. required. Strong experience in land and site development across grading. utilities. stormwater and full horizontal design. Existing client ties in Florida and the ability to influence revenue quickly. A doer-seller mindset with clear commercial understanding. Comfortable operating as a senior presence with leadership. mentoring and BD responsibility. Benefits/ Package The consultancy offers a strong benefits package including: Full Medical Company HSA contribution for HDHP/EPO plans. Incentives for annual physicals. 401k 6 working weeks of remote working per year with scope for additional flexibility depending on leadership needs.
    $79k-110k yearly est. 23h ago
  • Project Manager

    Allied Consultants, Inc. 4.4company rating

    Remote job

    Allied Consultants, Inc is a proudly Austin based firm with over 33 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience Project Manager to play a key role within a high-impact technical services team. **Location of job: Remote** Responsibilities The client requires the services of a Technical Project Manager, hereafter referred to as Candidate, who meets the general qualifications for this role and the specifications outlined in this document for the client. The Worker will lead cross-functional teams through the execution of complex technical projects, including the GIS migration to Azure cloud initiative. This role requires strong experience managing enterprise-level projects involving GIS Enterprise and Azure cloud environments, software development(.NET), DevOps practices, and spatial data integration. The Candidate will be responsible for delivering multiple projects on schedule and within budget by applying project management best practices, ensuring scope alignment, managing stakeholder expectations, and tracking project risks and issues. The ideal candidate will have technical acumen to understand architecture and integration efforts and provide oversight across SDLC phases using Agile methodologies. ESSENTIAL FUNCTIONS: Project Management: Lead the end-to-end management of GIS Enterprise and Geodatabase migration and Azure-based technical initiatives. Stakeholder Engagement: Facilitate communication between technical teams, business units, and leadership to ensure alignment. Technical Oversight: Understand and manage technical solution roadmaps in Azure, including DevOps CI/CD and software integration strategies. Agile Delivery: Apply Agile methodologies (Scrum/Kanban) to drive sprint planning, backlog grooming, and delivery milestones. Risk Management: Proactively manage project risks, issues, dependencies, and mitigation strategies. Performance Monitoring: Oversee quality assurance and monitor solution performance in collaboration with technical leads. Documentation: Ensure the creation and maintenance of key project documents such as charters, plans, reports, and dashboards. Compliance: Support client's regulatory obligations in the Oil, Gas, and Energy sector through disciplined delivery and documentation. Qualifications Minimum (Required): Graduation from an accredited four-year college or university with a degree in computer science or a related field 8 years of: Experience managing SDLC-based projects using Agile/Scrum Strong leadership and ability to manage cross-functional technical teams Experience with resource planning, project budgeting, and vendor coordination Excellent communication, presentation, and reporting skills Highly organized and able to manage multiple projects at once and meet deadlines Extensive skill in effective verbal and written communications with stakeholders 6 years of: Experience in Technical project management for cloud-based (Azure preferred) enterprise initiatives Familiarity with Azure DevOps, CI/CD, and related tools and workflows Experience managing or coordinating projects involving .NET Core, C#, SQL Server Experience in creating project plans, dashboards, Gantt charts, and executive status reports Meticulous attention to detail with an ability to produce high-quality work in a dynamic environment 5 years of: Experience as project manager, Working with ESRI GIS products, ArcGIS Pro, ArcGIS Online, ArcGIS Server web services, geospatial databases (e.g. Oracle spatial, SQL Server, Azure DevOps) Preferred (Optional): 6 years of: Experience with mainframe modernization or transformation projects (added advantage) Overview At Allied Consultants, we value our consultants and are committed to providing an exceptional experience including: Highly competitive pay rates Local support staff for responsive, personal service Comprehensive benefits package, including: Medical insurance (with employer cost sharing) Life insurance A 401(K) plan with company match Flexible spending through a cafeteria plan Candidates selected for interviews will be subject to a criminal background check and may be required to pass a drug screening, in compliance with federal and state regulations. All offers of employment are contingent upon successful completion of these checks. Allied Consultants is a proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $82k-116k yearly est. 2d ago
  • eDiscovery Project Manager

    Two Point Consulting

    Remote job

    Top law firm seeks an eDiscovery/Litigation Support Specialist. RCA is a plus. Law firm experience is required. This role is fully remote. Great firm and work in a large team of eDiscovery professionals. Position involves: Relativity and RelOne Managing the EDRM Working with case teams Providing support to attorneys and paralegals in Relativity Managing vendors Salary ranges from $140-150K plus OT.
    $140k-150k yearly 1d ago
  • Entry Level Project Manager (Remote)

    TBS Solutions LLC

    Remote job

    The entry level Project Manager role is responsible for leading, managing, and tracking project activities. The candidate is expected to manage customer expectations, provide project reporting and documentation, and promote collaboration among stakeholders. Ensure that the project goals and objectives are met within the planned scope, schedule, and cost. The person will handle decision-making and liaison with the project sponsor. RESPONSIBILITIES: Oversee and lead projects in a traditional waterfall and/or Agile project environment. Develop the project plan and schedule including tmelines, milestones, and resources Lead project meetings to achieve desired objectives and outcomes. Create applicable project deliverables and deliver reporting. Ensure project aligns with PMO guidelines, policies, and standards. Identify project risks and develop effective mitigation plans. Implement measures to ensure utmost quality of project deliverables. QUALIFICATIONS: A Bachelor's Degree with a major in Business, Marketing, Computer Science, Engineering, Accounting, Finance, Psychology, or other related discipline is preferred. Proven problem solving, negotiation, organizational, and time management skills. Good oral and written communication skills. Basic computing knowledge. WE OFFER: Flexibility to work remotely Positive and team-oriented work environment Attractive Salary Package (65K 90K) TRAINING PROCESS: 5 weeks online training Hands-on industry standard training experience Training start date: Friday July 18th, 2025 (starts 6pm EST) 2 days training schedule (Friday 6pm 8pm and Saturday 10am 1pm EST) Simulated case studies and real project examples Send resume to to apply. You may also contact us at ************. COMPANY DESCRIPTION TBS Solutions LLC is a fast-growing Information Technology and Business services company. We are the go-to Business Analysis, Project Management, and Agile Scrum professionals in the DMV area. We have many years of remarkable industry knowledge and experience that will help you realize your dreams of securing a profitable and sustainable career with a bright future.
    $77k-108k yearly est. 60d+ ago
  • Project Manager

    Calsan Dumpsters Pro LLC

    Remote job

    📌 Job Opening: Virtual Project Manager - Remote (Home Office) Position Type: Full-time We are seeking a Virtual Project Manager who is organized, proactive, and detail-oriented to support and coordinate projects remotely. This role involves managing communication, workflows, scheduling, and team coordination to ensure smooth operations and timely completion of tasks. Key Responsibilities Coordinate and manage projects remotely, ensuring deadlines and deliverables are met. Communicate daily with teams, clients, and vendors via phone, email, and online platforms. Schedule deliveries, dispatch services, and track project progress. Organize documentation, reports, and project records. Monitor KPIs, update dashboards, and prepare performance summaries. Identify operational challenges and propose improvements. Provide administrative support as needed for ongoing projects. Requirements Previous experience as a Project Manager, Virtual Assistant, Coordinator, or similar remote role. Excellent organization and multitasking abilities. Strong communication and problem-solving skills. Comfortable using online tools (Google Workspace, CRM platforms, spreadsheets, etc.). Reliable internet connection and a quiet workspace. Bilingual: Intermediate English and Spanish required. We Offer Competitive salary based on experience. 100% remote position with flexible working hours. Professional growth opportunities. Supportive and collaborative work environment.
    $88k-132k yearly est. 2d ago
  • Program Manager, People Programs

    Stitch Fix 4.5company rating

    Remote job

    , Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Role The Program Manager, People Programs will oversee the execution of key P&C initiatives that bring our People strategy to life. This role is hands-on, managing detailed project plans, tracking progress, and ensuring deliverables are met on time and within scope. You'll partner closely with the People Leadership Team (PLT) and cross-functional teams to align on priorities, remove roadblocks, and drive operational excellence. This high visibility role requires strong organization, communication, and problem-solving skills to turn strategy into action and ensure smooth execution across multiple HR work streams. This is an individual contributor role reporting to the Chief People Officer. You're excited about this opportunity because you will… You'll build clarity, drive collaboration, and turn strategy into action. You'll connect work across the People & Culture functions (Talent, Total Rewards, Talent Development, Business Partners, DEI, and Shared Services) building structures, managing timelines, and ensuring cross functional projects deliver measurable impact. You'll develop and manage day-to-day execution of P&C initiatives and rhythms of the business, ensuring alignment and timely delivery. Build and maintain project plans, track progress, and communicate updates to stakeholders Streamline processes and embed tailored AI solutions to increase efficiency and consistency in program delivery. Track outcomes and report progress on key milestones and success metrics. We're excited about you because… 5-8 years of broad experience across HR and project managements and bring core understanding of programs across Talent, Total Rewards, Talent Development and Management, DEI, and People Operations. Strong Project Management Skills Highly organized with the ability to manage multiple timelines, deliverables, and stakeholders simultaneously. Skilled in building clear project plans, tracking milestones, and driving accountability Excellent Strategic Execution and Cross-Functional Collaboration Connects day-to-day project work to broader HR and business strategy. Anticipates roadblocks, problem-solves proactively, and ensures smooth delivery of cross functional initiatives Works effectively across all HR functions (e.g., Talent, Total Rewards, L&D, BP, DEI, Operations). Builds trust and alignment with diverse stakeholders, balancing priorities and perspectives. Clear Communication Communicates complex updates simply and clearly to a variety of audiences, including executives. Keeps stakeholders informed through concise reporting, summaries, and dashboards. Brings Change Agility that is Results Oriented Adapts quickly to shifting priorities and evolving business needs.Thrives in ambiguity and can turn ideas into structured plans. Focused on driving measurable outcomes and ensuring follow-through on commitments. Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$98,300-$164,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************
    $98.3k-164k yearly Auto-Apply 38d ago
  • Program Manager, LowerOS

    Lower LLC 4.1company rating

    Remote job

    Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech company, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. We're looking for a Program Manager, LowerOS -- with deep subject matter expertise in mortgage to work on one our biggest strategic bets: the development of our proprietary end-to-end lending software and refining our change management processes as we scale into growth. You'll operate at the intersection of strategy, execution, and cross-functional coordination contributing to our mission to make home ownership more accessible. This is an individual contributor role reporting to the EVP of Program and Product Management. You'll collaborate closely with product managers, engineers, training, and internal communications, as well as key stakeholders across sales, operations, and executive leadership. It's a great opportunity for someone with mortgage expertise to pivot into a new direction in their career. What you'll do: Support the coordination and execution of cross-functional initiatives by assisting in planning, tracking, and delivery of defined program components. Act as an interim operations team member to manufacture the first loans in our proprietary end-to-end loan software, shepherding loans from application through closing. Translate project-level goals into actionable tasks, schedules, and simple resource needs with the guidance of senior leaders. Monitor progress on assigned workstreams, helping to identify risks and surface blockers to the appropriate leads or stakeholders. Facilitate communication within immediate teams and partner functions to ensure shared understanding of project timelines, goals, and updates. Assist in creating training material, status reports, and team updates, contributing to visibility and alignment across stakeholders. Support compliance efforts by helping ensure tasks align with relevant regulatory or policy guidelines, escalating concerns as needed. Participate in team retrospectives and tool/process adoption, offering input to help improve program management practices within the team. Who you are: 2-4 years of residential mortgage experience in an operations role such as processing, underwriting, or otherwise working in the loan manufacturing process is a must. Proficiency in using loan origination systems and standard productivity tools (Microsoft Office, project management software, etc.). 2+ years of program or project coordination/management or equivalent experience, ideally in a tech-enabled or regulated industry such as fintech or proptech. Experience supporting cross-functional projects, with the ability to manage timelines, track tasks, and assist with stakeholder coordination. Demonstrated ability to translate project goals into clear action items, and help define milestones, dependencies, and success metrics with guidance. Strong organizational and problem-solving skills, with the ability to manage shifting priorities and contribute to issue resolution within defined workstreams. Effective written and verbal communication skills, with the ability to coordinate across teams and adapt messaging for different audiences. Growing ability to build relationships and collaborate across functions, with some experience in resolving misalignments through partnership and facilitation. Why you'll love working at Lower: You'll be surrounded by talented, dedicated people who believe in the company's mission. You'll be able to shape the future of Lower's user experience. You'll join a locally and nationally recognized best place to work that values promotion from within. There is opportunity for professional growth and development. Plus: Competitive compensation plan Extended benefit offerings including: Medical/dental/vision Paid holidays Paid time off Parental leave Life insurance Short- and long-term disability 401K with company match Discount on home mortgage refinances or purchase Job Type: Full-time Work Location: With locations in Columbus, OH and Austin, TX we'd love to find someone who is able to work in-person on a hybrid basis. We are open to considering fully remote for highly experienced candidates, with willingness to travel periodically. Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy
    $48k-72k yearly est. Auto-Apply 57d ago
  • Program Manager II - Customer Success Programs

    Samsara 4.7company rating

    Remote job

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara's Customer Success Programs team drives operational excellence and scalability across our global Sales organization. As a Program Manager II, you'll play a critical supporting role in executing high-impact initiatives that improve sales productivity, streamline workflows, and drive adoption of strategic go-to-market changes. This role will work closely with to support programs that evolve and scale our Customer Success strategy, helping ensure Samsara's post-sales teams are enabled to drive consistent, customer-centric outcomes. These initiatives often span process improvements, enablement rollouts, change management, and tooling enhancements. The ideal candidate is highly organized, detail-oriented, and proactive. You should be excited to build your program management skills while gaining exposure to a broad range of stakeholders across CS, Revenue Operations, Systems, and Enablement. This is a great opportunity to grow into a high-impact operator while learning how strategic transformation happens inside a high-growth GTM organization. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Support Program Execution: Partner with Senior Program Managers to drive progress on key workstreams, track milestones, and surface risks. Analyze and Report Outcomes: Assist in defining KPIs, collecting data, and delivering insights through dashboards and program updates. Coordinate Cross-Functional Work: Help coordinate meetings, follow-ups, and communications across Sales, Revenue Operations, Systems, and Enablement teams. Document and Improve Processes: Maintain up-to-date documentation and identify opportunities to optimize repeatable workflows. Drive Adoption and Change: Support change management efforts, including building communication plans, FAQs, and enablement resources. Model Samsara's Cultural Principles: Be customer-obsessed, inclusive, and relentlessly focused on long-term impact. Champion, role model, and embed Samsara's values and operating principles as we scale globally and across new offices. Minimum requirements for this role: Bachelor's degree or equivalent practical experience. 3-5 years in project management, program management, sales operations, or business analysis (SaaS or GTM experience is a plus). Exposure to cross-functional program work and stakeholder communication. Comfortable working in a remote environment and able to collaborate effectively across time zones. Analytical skills with proficiency in Excel/Sheets and basic data tools (e.g. Looker, Tableau, or Salesforce reporting). Excellent attention to detail and follow-through. An ideal candidate has: Familiarity with GTM systems (Salesforce, NetSuite, Gong, etc.). Experience supporting change management or enablement efforts. Certification or coursework in Agile, PMP, or similar methodologies. Experience using AI-powered tools to enhance productivity, streamline program tasks, or uncover insights. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$83,002.50-$111,600 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
    $83k-111.6k yearly Auto-Apply 10d ago
  • Program Manager, Customized Programs

    Academic Programs International 4.0company rating

    Remote job

    Academic Programs International (API) is a leader in international and experiential education. Our mission is to design and deliver international experiences that inspire learning and enrich students, partners, and communities. We believe in the value of experiential education as a means of promoting intellectual curiosity, cultural sensitivity, and holistic personal development. In doing so, we are also dedicated to providing high-quality, accessible, and affordable international experiences to students across the U.S. Come join our mission-driven, growth-oriented company as we are looking for an experienced Program Manager for our Customized Programs team. Job Description **API doesn't sponsor work visas** The Program Manager, Customized Programs, will manage a portfolio of customized, faculty-led and experiential study abroad programs for US colleges, universities and partner institutions, from development and negotiation, through implementation. Program Manager is also responsible for growing and sustaining professional relationships among university faculty and study abroad staff, while proactively seeking out new customized program development opportunities. On a day-to-day basis, Program Manager will: Manage a portfolio of customized, faculty-led and experiential programs. Proactively seek out new customized program development opportunities. Gather specific details and requirements for requested programs. Collaborate with international staff and partner organizations to develop comprehensive itineraries and budgets for programs. Prepare and present detailed program proposals and contracts for university partners. Oversee the program pre-departure process to prepare international staff, enrollment staff and faculty for program implementation. Analyze post-program evaluation summaries, recommend improvements on future programs and initiate renewal of next year's programs. Qualifications KEY QUALIFICATIONS: Bachelor's degree from accredited college or university. Previous participation in a study/work/intern/volunteer abroad program (highly desirable). Experience developing and sustaining professional relationships across diverse groups of people. Experience in account management, sales or similar position managing multiple clients/customers, programs, projects, etc. Previous experience working in higher ed, international education, student advising, or assisting faculty and their staff preferred KNOWLEDGE, SKILLS & ABILITIES: Proficiency in Microsoft Office and Google Suite (particularly Excel and Sheets). Working knowledge of Salesforce (or similar CRM). Ability to manage multiple responsibilities simultaneously, while meeting established deadlines (critical). Excellent time management and organizational skills, with consistent and attentive follow-through; must have an eye for detail while juggling other projects, deadlines and distractions. Effective relationship-building and interpersonal skills. Strong communication skills, including the ability to write and speak professionally, respectfully and clearly with people from around the world; must be able to communicate expectations across diverse groups of people in a clear and professional manner. Additional Information Established over 25 years ago by four international education professionals (our "Founding Mamas") API offers programs in 45 cities within 21 countries across Asia, Europe, Latin America, the Middle East and South Pacific. We were a GoAbroad Innovation People's Choice Award Winner (2019) and have a tenured team of committed and mission-driven professionals with a passion for what we do. While API has been around for over two decades, we continue to grow and evolve, but maintain the spirit of a small start-up. Offering competitive compensation and benefit packages (including bonus plans and flexible paid time off), internal promotions and advancement opportunities, and the flexibility to work remotely or out of our beautiful office located just minutes from Barton Creek and Lake Austin and always stocked with snacks, beverages and catered lunches! We also cannot resist company events and celebrations (especially when treats and raffle prizes are involved). At API, we celebrate diversity and are committed to providing an environment of mutual respect, equality and inclusion, representing a variety of backgrounds, perspectives, skills and experiences. All employment decisions are based on qualifications, competence, merit, performance and business needs. Equal employment opportunities are available to all individuals without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state or local law.
    $41k-62k yearly est. 60d+ ago
  • Director, Customer Success, East

    Attentive 4.2company rating

    Remote job

    Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleWe are looking for a highly motivated Customer Success leader with a growth mindset to help lead and coach a new generation of managers and CSMs supporting our Strategic segment with our highest value customers. You will help improve every facet of the team: coaching to up-level customer engagements, create and refine team- and company-wide processes, spearheading growth initiatives, and driving retention and account health. You will work cross-functionally with Sales, Product, Design, Engineering, and Marketing to make sure we are doing everything possible to retain and grow some of our largest customer relationships as we're transforming into a multi-product company. Ultimately, you and your team will be responsible for driving consultative experiences, partnerships, and product health for Attentive's top Strategic customers in order to reduce churn and contribute to expansion growth. It is a unique opportunity to get a seat at the leadership table and owning the east coast book of business for our Strategic segment.What You'll Accomplish Lead and scale a team of 25 CSMs and managers who support our Strategic customer segment, managing $180M ARR. Manage, hire, and develop a team of Customer Success Managers who have deep industry experience with the aim of maximizing customer retention and happiness in our Strategic segment Partner with regional Sales, Renewals, and Professional Services leadership to deliver exceptional post-sale experience and outcomes for customers Design and drive strategic improvements to scale processes, services, and systems to enable the team to exceed adoption, retention, and growth objectives Implement new processes and operations vital to scaling the team and executing on results Be a thought leader and establish executive relationships with key customers to ensure we are multi-threaded Create a culture of accountability and execution through data driven strategies Work with the internal executive team (CEO, Head of Product, VPs of CS, Sales, Marketing, Design) to translate customer feedback into specific product requirements Your Expertise Excelled in a CS/AM role (preferably at a marketing/software company or startup) 5-7+ years prior leadership experience A natural leader and passionate coach who inspires his/her team to elevate performance Strong entrepreneurial mindset: self-motivated to work independently on tight timelines to achieve ambitious goals A growth mindset with a bias for action and openness to challenge the status quo People-focused leader with proven ability to build creative, collaborative teams, develop people, and link performance to overall business objectives Team player with track record of partnering with Sales, Renewals, Professional Services and other cross-functional stakeholders to deliver results Ability to thrive in a high growth, fast paced environment and adapt quickly to changing demands. Experience scaling teams and processes Extremely personable: excited to coach and develop employees internally and work closely with customers externally Data driven decision maker with a strong focus on execution Extremely detail oriented and organized Located in CST or EST You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants:- The standard base salary range for this position is $165,000 - $200,000 annually + bonus/commission + equity + benefits- Our salary ranges are determined by role, level and location #LI-AL1 Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
    $165k-200k yearly Auto-Apply 56d ago
  • Director, Lifecycle & Customer Marketing

    Veriff 4.0company rating

    Remote job

    At Veriff, we're on a mission to make the digital world a safer place. Our AI-powered identity verification platform helps companies around the globe verify the identities of their customers - faster, more accurately, and more securely than ever before. We're trusted by some of the world's most innovative brands to keep their ecosystems secure, inclusive, and accessible. We're looking for a Director of Lifecycle & Customer Marketing to design and execute an end-to-end strategy that fuels pipeline, strengthens customer relationships, and builds the Veriff brand. About the Role Veriff is entering its next phase of growth, and we're investing in a more holistic approach to customer engagement, retention, and advocacy. As the Director of Lifecycle & Customer Marketing, you will define and lead the strategy that drives engagement across the entire customer journey, from activation and onboarding to advocacy and expansion. You will be responsible for how Veriff builds long-term relationships with customers, ensuring every touchpoint-from automated nurture programs to executive events-deepens trust, accelerates adoption, and fuels growth. This is both a strategic and hands-on role that blends leadership, creative storytelling, and operational excellence. You will collaborate closely with Product Marketing, Demand Generation, Content, Customer Success, and Account teams to align lifecycle programs with business priorities and measurable outcomes. What You'll Do Lifecycle Strategy and Customer Growth Define and own Veriff's end-to-end customer lifecycle strategy, covering activation, renewal, and expansion. Develop frameworks and programs that increase retention, upsell, and customer lifetime value across all customer segments. Partner with Account Management and Customer Success teams to design lifecycle programs that support expansion and retention within key accounts. Apply Account-Based Marketing (ABM) principles to customer engagement through targeted events, digital activations, and personalized campaigns for strategic accounts. Work with RevOps and Marketing Ops to establish strong governance, measurement, and compliance standards for customer communications. Integrate lifecycle programs into product usage data, campaign signals, and CRM workflows to deliver timely, relevant messaging. Drive customer segmentation and personalized communication strategies in collaboration with data and analytics teams. Customer Marketing and Advocacy Activation Lead Veriff's customer marketing efforts, amplifying customer stories through digital, social, and experiential channels. Develop and scale a formal customer advocacy program, identifying champions, cultivating referenceable customers, and encouraging participation in events, webinars, case studies, and media opportunities. Build a strong community of trusted advocates who are eager to share their Veriff experience and represent the brand in public forums and private networks. Partner with PMM, CS, and Sales to translate customer outcomes into content that supports pipeline generation and deal acceleration. Own the customer communications strategy for product launches, events, and key announcements to ensure consistency and impact. Begin laying the groundwork for a future Customer Advisory Board by identifying the right mix of advocates, defining participation models, and collaborating with leadership to shape how Veriff gathers ongoing customer insight and influence. Measurement, Reporting, and Optimization Define and track lifecycle KPIs such as activation rate, engagement, retention, expansion, and advocacy. Partner with Data team to build dashboards that visualize customer engagement and growth impact. Develop testing frameworks for nurture, onboarding, and retention programs, and continuously optimize based on performance data. Translate insights into actionable plans that improve conversion, retention, and advocacy across audience segments. Leadership and Team Development Start as a team of one with cross-functional support, but eventually build and lead a high-performing team across lifecycle, customer marketing, and email operations. Mentor and develop team members, ensuring alignment with campaigns, content, and product marketing initiatives. Champion customer marketing as a strategic growth driver across Veriff, influencing how the company communicates, celebrates, and learns from its customers. Foster strong collaboration between marketing, sales, and customer success teams to create an integrated and consistent customer experience. What You Bring 10+ years of B2B SaaS marketing experience, with at least 4-5 years leading lifecycle or customer marketing programs. Proven experience building multi-stage lifecycle programs that drive engagement, retention, and expansion. Demonstrated success developing customer advocacy or reference programs and integrating them into sales and marketing activities. Experience partnering with account and customer success teams to design programs that support strategic account growth and retention. Strong understanding of ABM practices and how to apply them to customer marketing initiatives, including events and digital programs. Deep familiarity with marketing automation platforms (HubSpot, Marketo, or equivalent) and CRM data structures. Strategic thinker with strong analytical skills and the ability to connect data to measurable business impact. Excellent communicator and cross-functional collaborator who can align product, sales, and marketing around shared goals. Strong writing and messaging skills, with the ability to create or edit copy that is clear, persuasive, and on-brand. Solid understanding of data governance, privacy regulations, and best practices for compliant customer communication. Compensation: The salary ranges for this role is between $175,000 - $195,000 Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law Why Veriff? We are the preferred identity verification platform partner for the world's most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we're dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include... Full-remote job within the USA Extra recharge days per year on top of your annual vacation days Stock options that ensure you share in our success 401(k) matching Extensive, medical, dental, and vision insurance to ensure you're feeling great physically and mentally Learning and Development and Health & Sports budgets that you are free to tailor to your own needs We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy. #LI-CY1 #LI-Remote
    $175k-195k yearly Auto-Apply 16d ago
  • Learning & Development Program Manager

    Dropbox 4.8company rating

    Remote job

    Role Description As an experienced Learning & Development Program Manager at Dropbox, you will lead the strategy, execution, and continuous improvement of high-impact learning programs across the employee lifecycle. Your portfolio will span leadership development, general and VP onboarding, technology-enabled learning for general populations, and the company-wide coaching program. You will manage and evolve multiple learning initiatives simultaneously-bringing strong systems thinking, learning operations expertise, and a learner-first mindset to your work. You will serve as a key liaison between the L&D team and stakeholders across the business, including senior leaders, and will bring executive presence, strong judgment, and clear communication to every interaction. In this highly cross-functional role, you'll partner with Learning Designers, People Analytics, external vendors, and leaders across Dropbox to deliver scalable and insight-driven learning experiences. You'll define and operationalize the learning metrics strategy, using data to inform continuous improvement and strategic prioritization. This is a role for a collaborative doer who is energized by complexity, passionate about enabling growth, and motivated to bring Dropbox's Learning Philosophy to life. Responsibilities Own and operate Dropbox's coaching program from manager to VP level: manage vendor partnerships, facilitate intake and matching, and oversee program evaluation and communications. Lead the execution of multiple concurrent L&D programs, including leadership development, general & VP onboarding and skill-building for general employee populations. Partner with Learning Designers to refresh and evolve programs based on learner feedback, behavioral data, and organizational priorities. Define and implement Dropbox's learning metrics strategy, turning engagement and impact data into actionable insights. Manage integrated program calendars, dashboards, and planning processes, ensuring visibility, prioritization, and alignment across stakeholders. Deliver technology-enabled learning experiences that scale effectively in a Virtual First environment (e.g., LMS platforms, Slack-based workflows, self-paced content, AI). Build strong cross-functional partnerships at the senior level to ensure aligned and high-quality learning experiences. Requirements Bachelor's degree or equivalent experience in Organizational Development, Psychology, Education, Business, or a related field. At least 4 + years of experience in L&D, program management, employee experience, or HR strategy, preferably in a distributed or tech-enabled organization. Proven ability to manage and evolve coaching programs and/or leadership development initiatives across multiple stakeholder groups. Demonstrated success in managing multiple large-scale, cross-functional programs, with strong attention to strategy, timelines, and execution. Experience designing and operationalizing metrics and evaluation strategies for learning programs, and translating insights into iteration. Executive presence and the ability to engage with and influence senior stakeholders, aligning learning initiatives with leadership and company priorities. Experience working with instructional designers and user researchers to shape and iterate learner experiences. Preferred Qualifications Project Management Professional (PMP), Certified Professional in Learning and Performance (CPLP), or similar credentials Familiarity with adult learning principles, leadership development frameworks, or behavior change models Experience with modern LXP/LMS platforms and integrations Proficiency in project and data tools such as Airtable, Asana, Google Workspace, and Tableau (or equivalent) Interest in or experience applying AI tools to learning and productivity in ethical and impactful ways Compensation US Zone 1 This role is not available in Zone 1 US Zone 2$110,200-$149,000 USDUS Zone 3$97,900-$132,500 USD
    $110.2k-149k yearly Auto-Apply 2d ago
  • Director of Customer Operations - Fast Growing DTC Brand (Supplements)

    MNY Ventures

    Remote job

    MNY Ventures is a high-growth holding company behind one of the fastest-scaling wellness brands in the world. In under two years, we've built a multi-channel supplement business that serves tens of thousands of customers monthly across Amazon, Shopify, and TikTok Shop. With a 60+ person team and rapidly growing support volume (2,000 tickets per day), we're hiring a Director of Customer Operations to lead and transform our CS organization into a world-class department. Your Mission: Lead and evolve a 40+ person global customer service operation, transforming inconsistent performance into elite execution. You'll design systems, coach leaders, and set the bar for speed, quality, and customer retention while holding your team accountable to clear KPIs. Responsibilities: Manage a global CS team of ~40 agents and 5 Team Leads with L1/L2 structure across internal and BPO agents Own end-to-end operations: ticket flow, SOPs, QA, agent performance, retention, escalation Coach Team Leads and agents directly, while creating scalable frameworks for feedback and accountability Implement systems to improve CSAT, Trustpilot, refund %, and response time with current tools Track and enforce performance standards across shifts and regions Surface issues and solutions before they escalate with no need for micromanagement Deliver consistent reports and KPI updates directly to the founders Our Tech Stack: Richpanel (CRM) Shopify (DTC) Recharge & Checkout Champ (subscriptions) Stripe (payments) Slack, WhatsApp (team communication) KPIs You Will Own: Trustpilot Score: 4.5+ CSAT Score: 4.0+ First Response Time: Under 8 hours Oldest Ticket: Under 1 day Agent Output: 80+ tickets/day per agent Refund and Chargeback Rates: Within acceptable thresholds What We Are Looking For: 5+ years leading CS teams of 30-100 agents in high-volume eCommerce or subscription brands Proven success managing internal teams and outsourced BPOs Deep systems thinker who can build SOPs, training protocols, and dashboards from scratch Tactical operator who personally reviews tickets and holds the team to high standards Past experience turning around underperforming teams or CS orgs Strong communicator with direct, proactive leadership style Relentless problem-solver who takes initiative and moves fast Why Join MNY Ventures: Career-defining opportunity to lead a CS transformation from the inside out Zero corporate red tape with full autonomy and direct access to founders Massive ownership over outcomes in a growing company High-trust culture where results are recognized, and great work is rewarded This Role is Not for You If: You avoid hard conversations or shy away from accountability You need layers of direction before taking action You want to sit at a strategic level without doing hands-on leadership You get overwhelmed by speed, growth, or changing priorities You'd rather manage status quo than drive real change How to Apply: If you're an elite operator who thrives on ownership, solves problems without waiting to be asked, and has the hunger to build something world-class, we want to hear from you. This is not a cushy middle management job, this is a builder role for someone who takes pride in running a high-performance team. To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity.
    $123k-172k yearly est. Auto-Apply 60d+ ago
  • Program Manager, Startup Ecosystem

    Advanced Systems Group 4.2company rating

    Remote job

    Description About Us: Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.We are looking for: Advanced Systems Group LLC. is seeking an experienced Program Manager to join our high-performing team! A Program Manager for the Startup Ecosystem is passionate about empowering the startup community through strategic programs and collaborative initiatives. They bring startup ecosystem events to life! In this role, they are responsible for planning and logistics for regional startup events & programs - specifically our Accelerator program(s). They will leverage a strong understanding of program management, event planning, operations, logistics, and agency management to support Accelerator experiences to connect and engage with founders, developers, investors, and program partners within the startup ecosystem. This role is remote in Pacific Standard Time. Responsibilities: Event and program management for 1-2 cohorts per year and other non-Accelerator startup ecosystem standalone events Responsible for ensuring all operations, logistics, and communications are effectively handled Maintenance of event support tools and tracking Coordinating content with speakers and mentors Support of pre and post program / event logistics and execution Act as liaison and quality control lead for the program Work closely with senior management to ensure all business policies and procedures are properly implemented Manage changing priorities and implements plans to meet meet program needs Support with post program / event reporting (qualitative & quantitative) Required Qualifications & Experience: 4+ years experience in customer success, program operations, and/or support Strong event management, budget management, project management, and/or community management skills Ability to independently and collaboratively manage regional events and community programs Proven track record in independent problem solving A team player with the ability to exercise good judgment in a rapidly changing and oftentimes ambiguous environment Understanding of how to build scalable processes, automate your tasks, and author guides and documentation for others Preferred Qualifications & Experience: Experience working at a startup or working closely with the startup and venture community Experience with Google Workspace tools Proven aptitude and hunger for learning, an ability to develop and implement creative ideas, and the discipline to manage different projects to tight deadlines simultaneously An ability to quickly get up-to-speed on complex technology, product, market, and economic environments Compensation & Benefits: This full-time role offers a salary of $108,000 - $132,500 USD depending on experience. At Advanced Systems Group, we prioritize an inclusive work environment and offer a variety of benefits to support our diverse team, including: Comprehensive medical coverage with 3 different plans to fit your needs, and 100% of the employee medical premium covered by ASG. Discounts on health and wellness programs, plus savings on travel and more. Voluntary benefits including disability, accident, critical illness insurance, and pet insurance. Employee Assistance Program offering counseling, financial coaching, and more. Paid time off to relax and recharge. Additional benefits to help you plan for the future, like life insurance and 401k. Interested applicants, including those from Washington state, may contact [email protected] to request a full disclosure of the benefits offerings. Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $108k-132.5k yearly Auto-Apply 36d ago
  • Business Program Manager

    BDS Connected Solutions

    Remote job

    At a Glance We are seeking a Business Program Manager who is located in the Western or Central time zone to support operations across the Partner Experiences team within Microsoft. This role will work directly with the Senior Director of Partner Experiences to ensure operational excellence, business continuity, and strong cross-team execution. You will manage priorities, orchestrate complex schedules, create high-impact executive presentations, and support initiatives that strengthen how the team delivers for our Microsoft client. The ideal candidate has experience in project management, business operations, or executive support, ideally within a consumer electronics, technology, or retail brand environment. Because this role has high visibility with Microsoft stakeholders, the right candidate must demonstrate exceptional communication, professionalism, and the ability to collaborate seamlessly with internal teams, partner agencies, and cross-functional leaders. Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow. Minimum Pay USD $83,000.00/Yr. Maximum Pay USD $85,000.00/Yr. What We Offer * Competitive pay with bonus potential * Health and wellness benefits plans * Flexible vacation and holiday policies * Paid parental leave * 401(k) with employer matching * Technology allowance * Referral bonus * Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs * Opportunity to work with a growing company that actively rewards and promotes its employees What You'll Do * Support the Partner Experiences Senior Director with administrative activities, including meeting agendas, facilitation, calendar management, and action-item follow-up * Serve as the operational backbone for the team-ensuring meetings, milestones, and deliverables stay aligned and on track * Maintain confidentiality and demonstrate sound judgment when handling sensitive information * Own the Partner Experiences deliverable calendar, workback schedules, and milestone tracking for key initiatives * Drive accountability by ensuring cross-functional teams are aligned on priorities, timelines, ownership, and risks * Support the creation and management of Rhythm of Business (ROB) processes, team cadences, and workflow systems * Facilitate the development of executive-level PowerPoint decks, including structure, storytelling, data visualization, and design. * Compile and synthesize input from multiple stakeholders to create cohesive, compelling narratives for Microsoft executive audiences * Ensure all communication reflects brand voice, quality standards, and message clarity * Partner closely with internal stakeholders, agencies, and Microsoft teams to support the development and execution of PE initiatives * Remove roadblocks, escalate challenges, and proactively identify interdependencies across workstreams * Serve as a point of contact for operational questions and coordination across teams * Identify opportunities to streamline processes, introduce efficiencies, and strengthen team operations * Support onboarding of new team members and ensure systems, documentation, and processes are up to date * Manage or support usage of key tools (e.g., Teams, OneNote, SharePoint, Workfront, Smartsheet, etc.) * Work within assigned project hours and budgets * Support ad-hoc projects or strategic initiatives as assigned by leadership * Demonstrate flexibility, adaptability, and a willingness to take on new challenges What You'll Bring Experience and Education: * Bachelor's degree in business administration, project management, operations management, or process/change management * 3+ years of experience in project management, business operations, program management, or executive support * Strong communication skills, including experience supporting senior leaders or executives * Demonstrated ability to manage multiple priorities under tight deadlines * High proficiency in Microsoft Office Suite (PowerPoint, Excel, Outlook, Teams) * Experience managing cross-functional projects or stakeholders * Strong organizational and time-management skills with excellent attention to detail * Experience managing multiple projects and coordinating projects with multiple departments and agency staff members over varying deadline scales and time zones Skills and Attributes: * Experience working within Microsoft or other large, matrixed organizations * Background in consumer electronics, retail, field marketing, or channel environments * Familiarity with budgeting, forecasting, or basic financial operations * Experience with Workfront, Smartsheet, Asana, or similar project management tools * Strong storytelling and design skills for executive presentations Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: * Regularly talk, sit, stand, walk, and bend over * Repetitive use of hands/arms, repetitive use of legs and grasp * Continuous hand/eye coordination and fine manipulation Important Information The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Privacy Policy for CA Residents BDS Connected Solutions. ("BDS") is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer. BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today's disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at ******************** for more information.
    $83k-85k yearly Auto-Apply 9d ago

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