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Industrial engineers must have a bachelor’s degree. Employers also value experience, so cooperative education engineering programs at universities are also valuable.Education
Industrial engineers need a bachelor’s degree, typically in industrial engineering. However, many industrial engineers have degrees in mechanical engineering, electrical engineering, manufacturing engineering, industrial engineering technology, or general engineering. Students interested in studying industrial engineering should take high school courses in mathematics, such as algebra, trigonometry, and calculus; computer science; and sciences such as chemistry and physics.
Bachelor’s degree programs include lectures in classrooms and practice in laboratories. Courses include statistics, production systems planning, and manufacturing systems design, among others. Many colleges and universities offer cooperative education programs in which students gain practical experience while completing their education.
A few colleges and universities offer 5-year degree programs in industrial engineering that lead to a bachelor’s and master’s degree upon completion, and several more offer similar programs in mechanical engineering. A graduate degree allows an engineer to work as a professor at a college or university or to engage in research and development. Some 5-year or even 6-year cooperative education plans combine classroom study with practical work, permitting students to gain experience and to finance part of their education.
Programs in industrial engineering are accredited by ABET.Important Qualities
Creativity. Industrial engineers use creativity and ingenuity to design new production processes in many kinds of settings in order to reduce the use of material resources, time, or labor while accomplishing the same goal.
Critical-thinking skills. Industrial engineers create new systems to solve problems related to waste and inefficiency. Solving these problems requires logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to the problems.
Listening skills. These engineers often operate in teams, but they also must solicit feedback from customers, vendors, and production staff. They must listen to customers and clients in order to fully grasp ideas and problems the first time.
Math skills. Industrial engineers use the principles of calculus, trigonometry, and other advanced topics in mathematics for analysis, design, and troubleshooting in their work.
Problem-solving skills. In designing facilities for manufacturing and processes for providing services, these engineers deal with several issues at once, from workers’ safety to quality assurance.
Speaking skills. Industrial engineers sometimes have to explain their instructions to production staff or technicians before they can make written instructions available. Being able to explain concepts clearly and quickly is crucial to preventing costly mistakes and loss of time.
Writing skills. Industrial engineers must prepare documentation for other engineers or scientists, or for future reference. The documentation must be coherent and explain their thinking clearly so that the others can understand the information.Licenses, Certifications, and Registrations
Licensure is not required for entry-level positions as an industrial engineer. A Professional Engineering (PE) license, which allows for higher levels of leadership and independence, can be acquired later in one’s career. Licensed engineers are called professional engineers (PEs). A PE can oversee the work of other engineers, sign off on projects, and provide services directly to the public. State licensure generally requires
The initial FE exam can be taken after one earns a bachelor’s degree. Engineers who pass this exam are commonly called engineers in training (EITs) or engineer interns (EIs). After meeting work experience requirements, EITs and EIs can take the second exam, called the Principles and Practice of Engineering.
Several states require engineers to take continuing education in order to keep their licenses. Most states recognize licenses from other states, as long as the other state’s licensing requirements meet or exceed their own licensing requirements.Advancement
Beginning industrial engineers usually work under the supervision of experienced engineers. In large companies, new engineers also may receive formal training in classes or seminars. As beginning engineers gain knowledge and experience, they move on to more difficult projects with greater independence to develop designs, solve problems, and make decisions.
Eventually, industrial engineers may advance to become technical specialists, such as quality engineers or facility planners. In that role, they supervise a team of engineers and technicians. Obtaining a master’s degree facilitates such specialization and thus advancement.
Many industrial engineers move into management positions because the work they do is closely related to the work of managers. For more information, see the profile on architectural and engineering managers.
Average Length of Employment
Top Careers Before Customer Quality Engineer
Top Careers After Customer Quality Engineer
Hispanic or Latino9.5%
Black or African American0.7%
Customer Quality Engineer
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University of Phoenix17.6%
University of Florida7.4%
Rochester Institute of Technology5.9%
Indiana State University5.9%
Southern Polytechnic State University5.9%
More Tech Institute5.9%
Henry Ford College4.4%
Western Michigan University4.4%
Eastern Michigan University2.9%
Texas A&M University2.9%
San Jose State University2.9%
Southern Methodist University2.9%
South Dakota School of Mines and Technology2.9%
Youngstown State University2.9%
Georgia Institute of Technology -2.9%
University of Colorado at Boulder2.9%
Customer Quality Engineer
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|Job Title||Company||Location||Start Date||Salary|
|Staff Customer Quality Engineer||Western Digital Technologies, Inc.||Milpitas, CA||Oct 12, 2016||$133,250|
|Senior Customer Quality Engineer||Sandisk Corporation||Milpitas, CA||Feb 16, 2016||$125,965 -
|Customer Quality Engineer||Texas Instruments Incorporated||Dallas, TX||Apr 28, 2016||$123,822|
|Staff Customer Quality Engineer||Sandisk Corporation||Milpitas, CA||Nov 27, 2013||$120,065|
|Customer Quality Engineer||Semiconductor Components Industries, LLC||Livonia, MI||Aug 09, 2016||$120,000|
|Staff Customer Quality Engineer||Sandisk Corporation||Milpitas, CA||Dec 01, 2013||$112,000|
|Senior Customer Quality Engineer||Sandisk Corporation||Milpitas, CA||Dec 10, 2013||$112,000|
|Customer Quality Experience Engineer||Micron Semiconductor Products, Inc.||South Lyon, MI||Oct 17, 2016||$109,500|
|Customer Quality Engineer||Texas Instruments Incorporated||Tucson, AZ||Jan 20, 2016||$108,750|
|Customer Quality Engineer||Texas Instruments Incorporated||Tucson, AZ||Jul 23, 2015||$108,750|
|Customer Quality Engineer||Texas Instruments Incorporated||Tucson, AZ||Oct 03, 2015||$108,750|
|Senior Customer Quality Engineer||Infineon Technologies North America Corp.||Milpitas, CA||Oct 01, 2010||$103,000|
|Customer Quality Engineer||Texas Instruments Incorporated||Santa Clara, CA||Jan 01, 2013||$102,500|
|Customer Quality Engineer||Texas Instruments Incorporated||Richardson, TX||Aug 01, 2015||$95,750|
|Customer Quality Engineer||Texas Instruments Incorporated||Plano, TX||Mar 30, 2016||$90,800|
|Customer Quality Engineer||Texas Instruments Incorporated||Plano, TX||Aug 04, 2015||$90,800|
|QRA SSD Customer Quality Engineer||Micron Technology, Inc.||Boise, ID||Aug 08, 2015||$89,250|
|QRA SSD Customer Quality Engineer||Micron Technology, Inc.||Boise, ID||May 11, 2015||$89,250|
|Customer Quality Engineer||General Motors Company||Bowling Green, KY||Jan 29, 2015||$87,069|
|Global Customer Quality Engineer Supervisor||Molex, LLC||Rancho Cucamonga, CA||Mar 09, 2016||$86,757 -
|Customer Quality Engineer||Infineon Technologies Americas Corp.||Livonia, MI||Feb 11, 2015||$84,460|
|Customer Quality Engineer||Infineon Technologies North America Corp.||Livonia, MI||Sep 15, 2015||$84,460|
|Customer Quality Engineer||FMC Technologies, Inc.||Houston, TX||Sep 12, 2015||$76,214 -
|Customer Quality Engineer-Senior||Cummins Emission Solutions Inc.||Columbus, IN||Sep 12, 2015||$75,600 -
|Senior Customer Quality Engineer||Cummins Inc.||Fridley, MN||Sep 15, 2015||$75,600 -
|Customer Quality Engineer||Mann+Hummel USA, Inc.||Portage, MI||Jun 09, 2016||$75,000|
|Customer Quality Engineer||Omron Automotive Electronics, Inc.||Saint Charles, IL||May 07, 2016||$74,263|
|Customer Quality Engineer 2||Skyworks Solutions, Inc.||Parksdale, CA||Oct 01, 2012||$72,000|
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