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CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Customer relations associate job in Columbus, OH
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
CustomerRelation Specialist
Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customerrelations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a CustomerRelations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$25k-36k yearly est. 8d ago
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Customer Service Specialist
Alphabe Insight Inc.
Customer relations associate job in Columbus, OH
About Us At Property Soar, we specialize in elevating real estate ventures through strategic guidance, data-driven insight, and expert consulting. Our team is committed to helping clients unlock new opportunities in property development, acquisition, and sales optimization. With a strong foundation in business intelligence and market analytics, we pride ourselves on delivering measurable results and empowering our clients to grow with confidence.
Job Description
Property Soar is seeking a skilled and detail-oriented Customer Service Specialist to support our client relationships by providing timely, accurate, and courteous assistance. This position is ideal for individuals who are passionate about delivering high-quality service in a dynamic, professional environment.
Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and internal ticketing systems
Resolve customer concerns and issues with accuracy and efficiency
Maintain a thorough knowledge of our property offerings and processes
Document interactions, feedback, and resolutions in company systems
Collaborate with internal departments to ensure a seamless customer experience
Assist with administrative tasks related to client accounts and support requests
Qualifications
Qualifications
High school diploma or equivalent (Associate or Bachelor's degree preferred)
2+ years of experience in a customer service role, preferably in real estate or a professional services environment
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Proficiency in Microsoft Office and CRM systems
Ability to work independently and manage multiple priorities
Additional Information
Benefits
Competitive salary: $59,000 - $66,000 annually
Opportunities for professional development and internal advancement
Comprehensive training and onboarding support
Health, dental, and vision insurance
Paid time off and holidays
A dynamic and collaborative team environment
$59k-66k yearly 8d ago
Customer Service
Apidel Technologies 4.1
Remote customer relations associate job
Qualifications: A combination of formal education such as Bachelors Degree, Associates Degree with certifications and/or at least 2-4 years of progressive customer service experience Excellent communication skills Excels at interpersonal and relationship management skills
Prior experience with the ability to successfully resolve conflict
Strong ability to multi-task
Some exposure to building products and/or retail industry preferred
Developed systems aptitude and Microsoft Office skills
SAP experience required
Order Management
Accept, enter, schedule and maintain orders within SAP
Sales Force
Order Entry Document Manager (OEDM)
Understands and executes all types of order processing (EDI/Business Connections)
Verify pricing
Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies
Ability to build efficient truckloads and schedules in coordination with the traffic department
Verify accurate information on ship schedule/OEDM
Is a high performer in the CAS Learning Path achieving agreed upon metrics and demonstrating critical behaviors
Can function across all regions and in multiple business groups
Understands and correctly provides direction of the Service Advantage for our customer and Sales Team.
Communicates when necessary with internal departments regarding Credit and Pricing
Expedites hot or special orders as agreed upon with sales and supervisor
Conflict Management
Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner
Address and correct customer service issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction
Collaborate with cross-functional teams to expedite orders
Perform backorder coordination/shipping
Maintain customer records within all software databases
Communicate any schedule delays in customer orders in a timely manner
Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved.
Order Management & Customer Service Supply Chain Support
Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group.
Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customer service and related cross trained function(s).
Maintain customer records within all software databases
Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved.
Is proficient in SalesForce or equivalent computer related skillset
Maintain customer records within all software databases
Responsibilities:
Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the Customer Service Temp is accountable for establishing a strong customerrelationship based on trust and responsiveness to deliver World Class Service to the incumbents customer base. The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers expectations. Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner. The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions. The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers.
The CST works within the parameters as defined by CertainTeed customer service standards and the Service Advantage guidelines. The incumbent must analyze and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer, but considers the overall impact to the business. Proactively resolves customer problems/issues, exhibiting ownership for our customers.
This position will run from February 2026 through at least August 2026.
Demonstrates relentless customer service
Flexibility in working hours 7:30am 6pm with some overtime
Willingness and ability to work from home during inclement weather or emergency situations requires home phone line & internet
Strong organizational skills
Concise communication skills
Team player
Responsible
Influencing Skills
Highly developed interpersonal skills
Unwavering personal values
Intermediate excel and MS office capability
Systems aptitude i.e. Sales Force/SAP
Ability to multitask at a high level
Preferred skills
Customer Service
$33k-39k yearly est. 8d ago
Customer Support Specialist
Brilliance Canada
Remote customer relations associate job
We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY.
Job Description:
We Are: Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing.
You Are: Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a flexible schedule in a team environment around a lot of great people. You need a fast-paced environment where no two days are the same and you understand how to be the face/voice of a company.
Responsibilities Include:
Work with our insurance provider clients and deliver great overall customer service
Take in a high volume of calls, communicate via email and letters as appropriate
Document all client communication across several platforms
Be the point person for our clients as well as their customers
Qualifications:
2+ years of customer service experience in a call-center environment
Demonstrated communication, organizational and interpersonal skills
Intermediate proficiency in Microsoft Office
Strong independent problem solving and analytical skills
Preferred Qualifications:
4+ years of insurance experience (insurance agent license a plus!)
Bilingual (Spanish/English)
Associate's degree
Worker Type:
Number of Openings:
3
$44k-68k yearly est. 3d ago
Customer Account Representative - Urology
Aeroflow 4.4
Remote customer relations associate job
Shift: Monday-Friday 8:30 am - 5:30 pm EST Pay: $20/hour Aeroflow Health is taking the home health products and equipment industry by storm. We've created a better way of doing business that prioritizes our customers, our community, and our coworkers.
We believe in career building. We promote from within and reward individuals who have invested their time and talent in Aeroflow. If you're looking for a stable, ethical company in which to advance you won't find an organization better equipped to help you meet your professional goals than Aeroflow Health.
The Opportunity
Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose - to provide great customer service to our new and current patients.
As a customer account representative, you will focus on providing exceptional customer service to patients, professionals, and insurance companies.
This is a fully remote position; however, it is not a flexible or on-demand schedule. To be successful in this role, you must be able to work in a quiet, distraction-free environment where you can handle back-to-back phone calls and maintain focus throughout your shift.
Please note: Working remotely is not a substitute for childcare. Candidates must have appropriate arrangements in place to ensure they are fully available and able to respond to calls and tasks as they come in throughout the workday.
Your Primary Responsibilities
We are currently seeking a Customer Account Representative. CAR is typically responsible for:
Handling a high-volume number of both incoming and outgoing phone calls daily
Updating account information, such as: product needs, insurance, contact information, etc.
Placing resupply orders for current patients that receive incontinence supplies and catheters
Researching insurance payer requirements and understanding reimbursement procedures
Troubleshooting equipment problems and offering product changes
Maintaining HIPAA/patient confidentiality
Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
Compliance is a condition of employment and is considered an element of job performance
Regular and reliable attendance as assigned by your schedule
Other job duties as assigned
Skills for Success
Excellent Customer Service Skills
Ability to Think Critically
Exceptional Organization
High Level of Compassion
Outstanding Written and Verbal Communication
Willingness to Make Decisions Independently
Ability to Contribute to a Team
Must Be Adaptable and Willing to Learn
General Computer and Email Proficiency
Required Qualifications
High school diploma or GED equivalent
1 year of customer service experience preferred
1 year of call center experience preferred
Excellent written and verbal communication skills
Excellent critical thinking skills
Excellent De-escalation skills
Excellent active listening skills
Ability to multitask - shifting between open applications as you speak with patients
Ability to type 40+ words per minute with accuracy
A reliable, high-speed internet connection is required, with a minimum download speed of 20 Mbps and minimum upload speed of 5 Mbps. Unstable or unreliable connectivity may impact performance expectations. Repeated internet or phone outages may result in the termination of remote work privileges at the discretion of Aeroflow Health management.
You might also have, but not required:
Knowledge with different types of insurance such as medicare, medicaid, and commercial plans
DME supplies, specifically with incontinence and catheters
What we look for
We are looking for highly motivated, talented, individuals who can work well independently and as a team. Someone who has strong organizational, time management, and problem-solving skills. Willing to learn and adapt to organizational changes.
What Aeroflow Offers
Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!
Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
Family Forward Certified
Great Place to Work Certified
5000 Best Place to Work award winner
HME Excellence Award
Sky High Growth Award
If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
If this opportunity appeals to you, and you are able to demonstrate that you meet the minimum required criteria for the position, please contact us as soon as possible.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$20 hourly 3d ago
Work From Home - Entry Level Customer Service
American Income Life Insurance Company 4.2
Remote customer relations associate job
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.
Responsibilities:
Helping customers by providing product and service information
Answer customer questions regarding their coverage
Develop and maintain a knowledge base of the evolving products and services
Regularly review these agreements in an effort to develop a more cost-effective plan
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
What are we looking for in a candidate?
A sharp individual with an entrepreneurial mindset
An individual that is a team player and works well under pressure
An individual with professional communication skills
Benefits
Hands on training
Weekly pay
Bonuses
Residual income
Company paid trips
Remote
Apply now to learn more about what we do and how you can be a part of our team today!
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$35k-43k yearly est. 8d ago
Online Customer Support Specialist (REMOTE)
Ao Globe Life
Remote customer relations associate job
Job Title: Online Customer Support Specialist - Remote Job Type: Full-Time / Part-Time About the Job Are you ready to kickstart your career in a fast-growing industry with no prior experience required? Join one of the nation's leading supplemental benefits providers, proudly serving families for over 65 years. We're actively hiring Entry-Level Benefits Representatives who are eager to learn, grow, and build a successful career-all from the comfort of their home.
This is a great opportunity for recent high school graduates, college students, career changers, or anyone seeking a remote entry-level job with real potential.
Key Responsibilities:
Provide friendly, helpful support to customers regarding their benefits
Educate clients on available supplemental health and life insurance options
Answer questions, schedule virtual consultations, and walk customers through coverage
Learn and stay up to date with our products, services, and training tools
Help clients choose the most effective and affordable benefit plans
Collaborate in a team environment while working independently
What You'll Need to Succeed:
No experience required - we'll train you!
A strong work ethic and eagerness to learn
Great communication and people skills
Basic computer literacy and ability to use video conferencing tools
Professional attitude with a positive mindset
Must be 18 years or older and eligible to work in the U.S.
We're Looking For Someone Who Is:
Looking to build a long-term career with advancement potential
Reliable, self-motivated, and goal-oriented
Comfortable speaking with people and enjoys helping others
A team player who takes pride in their work
Benefits & Perks:
Remote position - work from home anywhere in the U.S.
Weekly pay and performance-based bonuses
Residual income for long-term earnings
Paid company trips and travel incentives
Full training provided - no experience needed
Flexible schedule (full-time or part-time)
Opportunities to advance into leadership and management roles
Apply Today!
Start a rewarding career in customer service and sales from the ground up. We're hiring now-no degree or experience needed. If you're ready to learn, grow, and thrive in a remote, entry-level position, apply now and join a team that values your potential.
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$32k-46k yearly est. 8d ago
Customer Service Advocate
BMW-Bayerische Motoren Werke AG
Customer relations associate job in Columbus, OH
REAL ADDED VALUE: A CONTENTED CUSTOMER. WE ALWAYS GO THE EXTRA SMILE. USE NUMBERS. CREATE JOY. BMW FINANCIAL SERVICES. It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customer service. People who are alway Customer Service, Advocate, Customer Experience, Service, Retail, Automotive
$30k-36k yearly est. 6d ago
Appointment Customer Representative | Work From Home
Above Life Agency
Remote customer relations associate job
We are expanding new territory this week. Looking for entry-level customer service appointment representative to meet with our clients today!
Submit your resume below and we will get someone to contact you in 24-48 hours!
About Our Agency:
Leads system Provided
Work from home/zoom schedule
Amazing Sales Training
Inspiring leadership
Excellent mentorship, community & support
About our agents:
Communication skills
Run leads weekly
Zoom meetings with clients
Internet connection needed
Friendly, encouraging & positive personality
Please apply now and we will get back to you in 24-48 hours!
Your schedule will remain work from home, flexible and remote. This is a 1099 position, commission only.
Powered by JazzHR
$30k-48k yearly est. 8d ago
Remote Customer Service Specialist - Employee Benefit Administration
Activus Connect
Remote customer relations associate job
We are seeking a dedicated and knowledgeable customer service representative to join our team and provide exceptional customer service and support regarding employee benefits, 401K plans, and payroll inquiries, and other benefit and time off related inquiries. The ideal candidate should possess excellent communication skills, a strong attention to detail, and a solid understanding of benefits administration and payroll processes. This role involves addressing customer queries, resolving concerns, and assisting employees with accurate information to ensure their overall satisfaction.
Responsibilities:
Customer Support: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters, health insurance, or supplemental insurance plans as needed through inbound calls.
Issue Resolution: Identify and troubleshoot employees' concerns and issues, providing efficient solutions or escalating complex matters to appropriate internal departments.
Documentation: Maintain detailed and organized records of all interactions, inquiries, and resolutions in the company's customerrelationship management (CRM) system.
Education and Guidance: Offer guidance and explanations to employees on benefit enrollment processes, retirement planning, investment options, and any updates to payroll policies.
Policy Knowledge: Stay updated on company policies, industry regulations, and compliance requirements to provide accurate information and ensure consistent service quality.
Qualifications:
High school diploma or equivalent is required.
Proven experience in a customer service or call center role, ideally with a focus on employee benefits, 401K plans, or payroll inquiries.
Strong interpersonal and communication skills, with the ability to explain complex concepts in a clear and understandable manner.
Familiarity with benefits administration platforms, retirement plans, and payroll systems is highly desirable.
Exceptional problem-solving skills and the ability to handle challenging situations with empathy and professionalism.
Detail-oriented with excellent organizational and multitasking abilities.
Availability to work flexible shifts, based on call center needs.
Demonstrated commitment to delivering outstanding customer experiences.
If you are passionate about assisting employees with their benefits, 401K, and payroll inquiries and are dedicated to delivering top-notch customer service, we encourage you to apply for this rewarding position. Join our team and be an essential part of providing a positive employee experience.
Activus Connect is only hiring for this role within the United States at this time.
Pay Rate:
$15.25 per hour during training
$17.00 per hour once you reach production
Benefits:
Paid time off
Community time
Referral program
Dental and Vision Insurance
Health Insurance
Completely remote work
Technical Requirements:
You will need to have your own equipment for this position as outlined below:
Desktop or Laptop Computer (Tablets, Chromebooks, WinBooks, Macs, or Virtual Machines etc are not permitted)
Processor: i5 or newer (or Ryzen 5+) 2GHZ processing power or better
Minimum 8GB RAM
256 GB SSD
You must have administrator access on the computer you are using.
Windows 11 OS
High Speed Internet Access with 20MBPS Download and 20MBPS Upload or better
You are unable to use a wireless internet connection for this position, you must be hardwired with a hardline cable or DSL connection.
VPN's are not permitted while on the clock
Dual Monitors, at least 20 inch.
Wired USB headset Plantronics Model 3310 or 3320
Webcam for meetings and training
All peripherals must be hardwired for use (keyboard, mouse, etc.)
$15.3-17 hourly 8d ago
Customer Service Specialist Property and Casualty - US Based Remote
Anywhere Real Estate
Remote customer relations associate job
The Customer Service Specialist is responsible for delivering exceptional service to policyholders and supporting the agency's retention and growth goals. This role involves handling customer inquiries, processing payments, conducting proactive outreach, and assisting with remarketing efforts. The ideal candidate will be detail-oriented, customer-focused, and comfortable managing both inbound and outbound communications.
Key Responsibilities:
+ Respond to customer policy inquiries via phone, email, and other communication channels.
+ Collect and process payments accurately and in compliance with agency standards.
+ Perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities.
+ Handle inbound and outbound calls with policyholders and insurance carriers to resolve issues and provide updates.
+ Quote and sell insurance policies across multiple lines, ensuring compliance with state regulations and agency guidelines.
+ Assist with remarketing efforts to retain customers and improve satisfaction.
+ Complete administrative duties, including data entry, document management, and updating customer records in agency systems.
+ Collaborate with team members to meet service level agreements and retention goals.
Qualifications:
+ High school diploma or equivalent
+ Insurance license (Property & Casualty) or willingness to obtain within a specified timeframe.
+ Prior experience in customer service, preferably in an insurance or financial services environment.
+ Strong communication skills (verbal and written) and ability to handle high-volume calls.
+ Proficiency in agency management systems (e.g., AMS360, Salesforce) and Microsoft Office Suite.
+ Ability to multitask, prioritize, and work in a fast-paced environment.
Key Competencies:
+ Customer-focused mindset with strong problem-solving skills.
+ Sales aptitude and ability to identify cross-selling opportunities.
+ Attention to detail and accuracy in handling transactions.
+ Team-oriented with a proactive approach to achieving goals.
Our Insurance Agency helps real estate agents provide consumers with a seamless transaction experience. An independent provider of personal lines of insurance, the team works with national and regional insurance companies to design affordable coverage options and combination policies that meet a variety of budgets and lifestyles.
Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran
$26k-34k yearly est. 8d ago
Treasury Services Specialist
Allied 3.9
Remote customer relations associate job
This position is geared toward being the subject matter expert concerning the daily Treasury Services processes. This role will perform typical Analyst level tasks while supporting the Treasury Services team with any day-to-day issues and concerns. This position is responsible for building out processes and providing additional training to the Treasury Services team.
ESSENTIAL FUNCTIONS
Complete Monthly Reconciliations of client accounts through Great Plains
Process New business banking setup (BPO & ASO)
Make existing business banking changes (BPO & ASO)
Vendor maintenance for print fulfillment
VCC/EFT Implementation & support
Complete Check Tracer processes
Positive Pay submission
Create and implement new processes as needed
Lead new hire and existing team member training as needed
Other duties as assigned
EDUCATION
Bachelor's degree in accounting, or equivalent work experience required.
EXPERIENCE AND SKILLS
A minimum of 2 years' experience as a Treasury Analyst required
Must be detailed oriented
Excellent written and verbal communication skills required.
Excellent organizational and time management skills required.
Proficient with Microsoft Office Suite, Excel, Word, or similar software required
Experience with financial management systems, such as Great Plains or similar
Good computer skills with programs such as MS Excel, Access, and Power BI.
Exceptional analytical and problem-solving skills.
Strong financial and mathematic abilities.
Excellent verbal and written communication skills.
Strong time management and organizational abilities
POSITION COMPENTENCIES
Communication
Customer Focus
Accountability
Functional/Technical Job Skills
PHYSICAL DEMANDS
This is an office environment requiring extended sitting and computer work
WORK ENVIRONMENT
Remote
Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.
Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
Protect Yourself from Hiring Scams
Important Notice About Our Hiring Process
To keep your experience safe and transparent, please note:
All interviews are conducted via video.
No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager.
If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process.
For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems
Your security matters to us-thank you for helping us maintain a fair and trustworthy process!
$41k-60k yearly est. 8d ago
Customer Service Associate
American Signature, Inc. 4.5
Customer relations associate job in Columbus, OH
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.
Some of the functions the Customer Service Associate will perform:
Embodies our values: Adventure Guides, Serve Others and Own It
Assists in fostering an energetic and positive working environment
Frequently communicates with customers via phone
Partners with all team members to create an easy transaction and great in home delivery service
Develops strong relationships with customers who shop with us in-store and online
Listens to the customers' needs and presents possible options
Requirements
The Ideal Candidate will have, among other skills and abilities:
High school diploma or general education degree (GED); or equivalent combination of education and experience
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and team members
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Demonstrated ability to handle customer calls displaying good phone skills
Track record of serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility
Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to shifting priorities and a changing environment
Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
$22k-27k yearly est. 8d ago
Customer Service Representative - State Farm Agent Team Member
Beau Burton-State Farm Agent
Customer relations associate job in Columbus, OH
Benefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
We're excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and fun-mixing professionalism with plenty of camaraderie along the way.
We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team member's wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelor's in Business Administration from Elon University, with a focus on Management. Our office is laid back but driven-we push hard for results while keeping a positive, supportive vibe.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Beau Burton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$27k-35k yearly est. 8d ago
Customer Service Representative - State Farm Agent Team Member
Adam Deel-State Farm Agent
Customer relations associate job in Columbus, OH
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customerrelations and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Health, Dental, and Vision Insurance
Salary plus commission/bonus
Life/Disability Insurance Benefits
401K with matching funds
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Learning to market property/casualty, life, health and banking and financial products
Setting sales and growth goals
Working closely with the agent to gain an understanding of the agent's role and office logistics
Learning how to network effectively
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Our Agency
Adam Deel is a State Farm agent in Columbus, Ohio. We are a top ranked agency in the state of Ohio. Our work environment is fast-paced, team centric, and goal oriented. We focus on providing excellent training on the insurance industry while providing existing employees an opportunity to advance within the agency and State Farm. If you are ready to start your career in the insurance industry, our office would be a great home for you! Follow the next steps below to apply.
Next Steps
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 8d ago
Customer Service Representative
Aston Carter 3.7
Customer relations associate job in Dublin, OH
Account Coordinator / Order Entry
Schedule: Monday-Friday, 9:00 AM - 6:00 PM
About the Role We are looking for a detail-oriented Account Coordinator to join our team! In this role, you will serve as a key point of contact for customers and internal departments, ensuring smooth order processing and exceptional service. You'll manage a high volume of orders, maintain strong relationships with warehouse and freight partners, and contribute to a collaborative team environment.
Responsibilities
+ Communicate effectively with customers and internal teams (Purchasing, Sales, Operations, Logistics, Accounting).
+ Maintain close relationships with warehouse and freight carriers regarding customer orders.
+ Provide backup support for other Customer Service Representatives as needed.
+ Process a high volume of incoming orders via phone, email, and fax; accurately enter details into SAP.
+ Respond to inquiries on product availability, shipping, invoices, returns, and other customer needs.
+ Reconcile purchase order and order discrepancies promptly.
+ Run and review daily and ad-hoc reports.
+ Assist with special projects and process improvements.
+ Collaborate with Account Managers on customer updates and inquiries.
+ Manage a consistent book of business (200-250 customers).
Qualifications
+ Experience: 1-2 years in order entry or customer service.
+ Education: High school diploma or equivalent.
+ Technical Skills: Proficiency in Microsoft Word and Excel; SAP experience preferred.
+ Ability to perform basic Excel formulas (SUM, AVG, etc.).
+ Strong attention to detail and accuracy.
+ Excellent organizational and multitasking skills.
+ Ability to thrive in a fast-paced environment.
+ Strong communication skills (verbal and written).
+ Team-oriented mindset.
Additional Skills
+ Familiarity with data entry and order entry processes.
+ Experience building long-term customerrelationships.
Job Type & Location
This is a Contract to Hire position based out of Dublin, OH.
Pay and Benefits
The pay range for this position is $23.08 - $23.08/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dublin,OH.
Application Deadline
This position is anticipated to close on Jan 26, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$23.1-23.1 hourly 8d ago
Customer Service Representative
Acme Brick Company 4.2
Customer relations associate job in Columbus, OH
Agregado al sistema: 09/10/25 10:47 "Join the Acme Brick Family" CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are currently seeking a "best in class" Customer Service Representativewith excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position*
Communicate with custo mers by phone, email or in person on various concerns.
Work with vendors and manufacturers on various concerns.
Work with Acme production coordinators on product inquiries.
Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
Serves as a back up to other CSRs.
Receive tile, wood, stone and other masonry materials into inventory through the operating system.
As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
Order entry of sales orders and sales transfers.
Skills and Experience Required for Success
2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Competencies Required for Success
Integrity
Initiative
Teamwork
Customer Service Orientation
Relationship Building
Quality Focused
Education
High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
*Application may vary based on relevant state laws
Todos los solicitantes serán evaluados a través del program de Verificación Electrónica (E-Verify en Inglés) y también deben de completar una prueba de detección de medicamentos y/ó sustancias controladas previa al empleo antes de ser contratados. Además, es política de la compañía administrar una prueba aleatoria trimestral de detección de medicamentos y/ó sustancias controladas en toda la compañía. La Compañía Acme Brick se compromete a brindar igualdad de oportunidades de empleo de acuerdo con las leyes federales, estatales y locales.
$28k-34k yearly est. 8d ago
Regional Customer Service Representative
Advantage Drainage Systems, Inc.
Customer relations associate job in Hilliard, OH
The Regional CSR serves as a trusted point of contact for assigned regional customers, providing comprehensive order management and relationship support. This role ensures timely resolution of customer issues, proactive communication, and collaborati Customer Service Representative, Customer Service, Continuous Improvement, Regional, Representative, Business, Manufacturing, Retail
$27k-35k yearly est. 7d ago
Float Member Services Representative
Bridge Credit Union 3.9
Customer relations associate job in Powell, OH
Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you!
We offer: Affordable health and vision insurance
Free dental insurance
401K plan with up to a 5% match,
Accrued vacation and injury/illness leave
Short-term and Long-term Disability
Life insurance
And more!
Must be willing to travel.
Qualifications:
High school graduate or equivalent.
Required knowledge:
Cash handling..
Good communication skills. Professional appearance, dress, and attitude.
The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills.
Work Schedule
Full time position
Monday - Friday 9 a.m. - 5 p.m.
Saturday 9 a.m. - 1 p.m.
Job Description:
Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed.
Job Posted by ApplicantPro
$22k-28k yearly est. 4d ago
Customer Service Representative
Thermoid
Customer relations associate job in Bellefontaine, OH
The Customer Service Representative supports Thermoid's customers by providing accurate product and service information, processing orders, resolving delivery and service issues, and coordinating closely with internal teams. This role requires strong verbal communication skills, confident phone interaction, and excellent time management to ensure daily tasks are completed accurately and on schedule. The ideal candidate is proactive, motivated, and eager to take on additional responsibilities to support team success.
Principal Duties and Responsibilities:
Customer Support & Order Processing
• Answer customer questions by phone and email, requiring clear, confident verbal communication and a professional demeanor.
• Process customer orders and respond promptly to sales and service inquiries.
• Provide accurate quotes and lead times for new and existing products.
• Maintain customer records with up-to-date account information.
• Assist in resolving customer credit issues and documentation needs.
Customer Outreach Responsibilities
• Conduct proactive outreach, with an emphasis on phone-based communication, to follow up on open orders, quotes, delivery timing, backorders, and general service needs. This outreach is essential to driving excellence in customer service, strengthening customerrelationships, and ensuring customers receive clear, timely, and accurate communication throughout the order lifecycle.
• Document all outreach interactions accurately in D365 per established company standards.
• Support Thermoid's Customer Outreach Program by completing required weekly outreach activities.
Issue Identification & Resolution
• Clarify customer complaints or delivery issues, determine root cause, and recommend the best solution.
• Coordinate internally to expedite corrections, adjustments, or order updates, ensuring timely follow-up.
• Initiate paperwork including credits, complaints, RMAs, and internal requests on behalf of customers.
Administrative Responsibilities
• Perform clerical tasks such as filing, data entry, correspondence, and document preparation for the sales and service departments.
• Ensure accurate and consistent communication across Manufacturing Operations, Scheduling/Planning, Quality, Engineering, Finance, Sales, and Marketing.
Performance & Team Responsibilities
• Demonstrate strong time management and ensure daily tasks are completed consistently and accurately.
• Work with a high degree of motivation and ownership; proactively seek opportunities to take on additional responsibilities that support the team.
• Participate in improving workflow, customer experience, and cross-departmental communication as business needs evolve.
Experience and Education:
• Associate's Degree preferred; equivalent experience considered.
• Minimum of two years of customer service experience preferred, ideally in a manufacturing or industrial setting.
• Friendly, helpful, customer-focused approach with strong problem-solving skills.
• Proven attention to detail, accuracy, and consistency in following procedures.
• Strong time-management, task prioritization, and organizational abilities.
Technical Skills:
• Proficiency with Microsoft Office, especially Outlook and Excel.
• Strong verbal and written communication skills; high comfort level handling phone-based customer interaction.
• Ability to perform basic math and geometry calculations.
• Experience with ERP or order-entry systems; ability to learn new systems quickly (D365 preferred but not required).
• Solid administrative and documentation skills.
Organizational Relationships:
• Reports to: Customer Service Manager
• Internal communication with: Manufacturing Operations, Quality, Planning/Scheduling, Engineering, Finance, Sales, and Marketing.
• External communication with: Customers and distributors to maintain strong partnerships and support coordination.
HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022
Please click on this link to view the notice.
$27k-35k yearly est. 4d ago
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