Customer relations coordinator full time jobs - 209 jobs
Memory Care Coordinator (LPN) - DSL Dublin
Danbury Westerville
Dublin, OH
You don't just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents.
We offer a great FULL TIME benefits and perks package!
Company Paid Benefits:
Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Life and AD&D (Guardian)
Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law.
Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management.
Work and Life Balance Specialists
Employee Optional Benefits:
Medical (BCBS)-for Employee, Spouse, and/or Dependents.
HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit!
Dental (Guardian)- for Employee, Spouse, and/or Dependents.
Vision (Guardian VSP)- for Employee, Spouse, and/or Dependents.
Additional Voluntary Life (Guardian)- for Employee, Spouse, and/or Dependents.
Additional Voluntary AD&D (Guardian)
Critical Illness (Guardian)- for Employee, Spouse, and/or Dependents.
Hospital Indemnity (Guardian)- for Employee, Spouse, and/or Dependents.
Accident (Guardian)
MetLife Legal (Legal Shield)- for Employee, Spouse, and/or Dependents.
Assistance with Adoption, Lawyers, Wills and Trusts and much more!
No waiting periods, no claim forms, no deductibles!
MetLife Pet Insurance
Wide range of coverages for your fur babies!
All dog and cat breeds are covered.
I dentity Theft (All State)
401(k)with Matching (TransAmerica)
Tuition Reimbursement
Perks :
Vacation from 90th Day of Employment
On Demand Pay Option
Bonuses :
Resident Referral Bonus Opportunities
Employee Referral Bonus Opportunities
Employees are not mandated to have the COVID-19 vaccine.
As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well.
Responsibilities include but are not limited to:
· Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident
· Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content
· Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program
· Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director.
· Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services
· Participate in support groups at the direction of the Life Enrichment Director
· Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided
· Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations
· Maintain accurate and timely documentation that complies with state regulations and community policy
· Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation
· Serve as a role model for staff regarding care of dementia resident
· In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident
· Assist with the resident's admission to ensure a smooth transition
· Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission
· Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning
· Assist residents in the maintenance and adequate supply of personal clothing and other personal items
· Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment
· Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director
Preferred Skills and Qualifications:
·Must be an LPN
·Experience with Alzheimer's and other dementia individuals
· Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment
· Background in nursing/ proving one on one care for seniors
· Flexible schedule, including availability to work evenings, weekends and holidays as needed
If you have a positive outlook and would like to work on a great team then we want to hear from you!
We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
IND789
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Customer Support, Customer Service, Collection Representative
Location: Columbus, OH 43219, USA
Duration: 6+ Months (Contract to Full time conversion)
Pay range: $19-19.17/hr.
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
$19-19.2 hourly 3d ago
Customer Service and Sales Support
Vitric 7
Columbus, OH
📋 Customer Service and Sales Support | Customer Service, Marketing, Sales |
🚨 Start ASAP
📍 Columbus, OH | 💼 Entry Level | ⏱ Full-Time
Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future.
📋 Job Summary:
This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience.
✅ Key Responsibilities:
Promote products, services, and promotions to customers one on one.
Greet and assist customers with a friendly and professional attitude.
Provide in-depth product knowledge and recommendations to meet customer needs.
Meet or exceed retail sales goals and performance targets.
Participate in product training and stay up-to-date on promotions and new arrivals.
Collaborate with team members to ensure a smooth and effective retail operation.
🎯 Who We're Looking For:
High school diploma or equivalent; post-secondary education is a plus.
Previous experience in retail or customer service is preferred but not required.
Strong communication and interpersonal skills.
Positive attitude with a passion for customer service.
Ability to work in a fast-paced environment and handle multiple tasks.
📋 Why This Role?
This is more than just a job-it's a launchpad for your career. With our rapid growth, you'll have the opportunity to take on leadership roles and make a real impact. If you're ready to grow, lead, and succeed, we want to hear from you!
Competitive hourly wage plus commission/bonuses (if applicable)
Employee discounts
Opportunities for growth and advancement
Supportive and inclusive team environment
Ongoing training and development
$22k-30k yearly est. 2d ago
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Clifton, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 14d ago
Customer service/work from home agents
B&C Call Center Solutions 4.2
Columbus, OH
We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon.
Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday
Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm
Full benefits for full time and part time after a period of 30 days.
W2 employee
Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis.
What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States.
Respond Today
$25k-32k yearly est. 60d+ ago
Customer Service Professional - Start a new career today
Dev 4.2
Columbus, OH
Spectrum
Job DescriptionAt A Glance
Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts.
Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.
Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
Are you ready for something new?
No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customer service histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential.
What is the Internet/Voice Repair Representative role?
It's about building relationships and turning the knowledge you gain in training into customer service wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
$24k-31k yearly est. 60d+ ago
Customer Service Specialist
West Shore Home 4.4
Columbus, OH
Position: Customer Service SpecialistLocation: Columbus, OH (ONSITE) Schedule: Monday-Friday, 7:30am-4:00pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As a Customer Service Specialist at West Shore Home, you will ensure that each interaction with our customers exceeds expectations. You will report directly to the General Manager and work closely with the Regional Operations Department.
Key Role Accountabilities:
Handle both inbound and make outbound calls each day, establishing long-term relationships with our customer base
Respond to customer requests (phone, email, website, other company employees) for support due to issues relating to products previously installed.
Report customer escalations/emergencies directly to the General Manager and Customer Service Manager.
Order necessary parts through manufacturers and schedule service visits when needed.
Keep customers aware of any service-related schedule changes.
Must-Have Requirements:
A passion for building relationships
A desire to work independently, efficiently, and with high accountability
A proven track record of success in customer service that exceeds expectations
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) plans with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The hourly pay for this position is $20-$22 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ***********************************
$20-22 hourly 9d ago
ADON/Care Coordinator (Full Time)
Carriage Court Senior Living
Hilliard, OH
“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents' quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.”
-Arrow Team Member
Position- Care Coordinator/ADON
Position Type: Full-Time
Location: Hilliard, Ohio
Starting Salary: $75,000-$80,000
Shift Schedule-
Supporting on the floor (1) 7am-7pm shift per week
Fulfilling remaining hours with administrative tasks and rotating on-call
Come join our team at 3570 Heritage Club Dr. Hilliard, Ohio 43026!
We are looking for someone (like you):
● Be a Care Cultivator: Direct an exceptional community culture through motivation, innovation, and development that provides exceptional customer service and quality care.
● Be a Curator of Care: Assemble, catalogue, and manage the personalized care needs of assisted living neighborhood residents as well as the requests and expectations of family members.
● Be a Talent Trainer: Ensure adherence to community standards, policies and procedures, and applicable federal, state, and local laws and regulations when selecting, onboarding, and providing ongoing training for team members.
● Be a Sales Support: Assist community growth through direct interaction and work with Sales to assess resident needs and assist families with the senior living options that suit their needs.
What are we looking for?
● You must be at least twenty-one (21) years of age.
● You must be a licensed Med Tech or be enrolled in the Med Tech class within 90 days of hire.
● In some states, you must have current Licensed Practical Nurse (LPN) or Registered Nurse (RN) license in good standing within state of employment.
● Have at least three (3) years of experience in resident care in assisted living.
● Thorough working knowledge of current care standards and regulations.
● Experience in hands-on care of memory-impaired residents.
● Ability to maintain and update effective service plans.
● Ability to supervise care staff.
● Comprehensive working knowledge of current medication regulation and law.
● Knowledge of requirements for providing care and supervision appropriate to residents.
● Ability to communicate with physicians, pharmacies, families, and community staff.
● Be in good health, and physically mental and capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.
● Demonstrate freedom from pulmonary tuberculosis within (7) days of employment.
● Must be criminally cleared by DOJ and FBI prior to the initial presence in the facility.
● Must have a clean driving record as per the insurance carrier's policy.
Employment Benefits (We value our benefits):
● Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
● Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
● Disability insurance (Full Time)
● Employee assistance program
● Weekly Employee Recognition Program
● Life insurance (Full Time)
● Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
● Tuition Reimbursement (after 90 days for FT AND PT employees)
● Employee Referral Program (FT, PT, and PRN)
● Complimentary meal each shift (FT, PT, and PRN)
● Daily Pay Option
● Direct Deposit
● Did we mention that we PROMOTE FROM WITHIN?
Do you want to see how much fun we are at Carriage Court Senior Living? Please visit us via Facebook: ************************************************************
Or, take a look at our website: **********************************
Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Kayla Moore at ************.
Click here to hear about Arrow's Core Values!
About the company
Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees!
Arrow Senior Living YouTube-Click Here
Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.
#OHHP
Keywords: hiring immediately, assisted living, nursing home, LPN, Licensed Practical Nurse, wellness, RN, registered nurse, wellness nurse, Manager, ADON, Care Coordinator, med tech, medications, coordinator
$75k-80k yearly Auto-Apply 6d ago
Customer Specialist - Travel
Richwood Bank 3.9
Marysville, OH
Customer Specialist, Travel
At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive.
Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members.
The Traveling Customer Specialist position is a front-line position providing customer service to bank clients. This position is will travel all nine locations as needed. This position will conduct the full spectrum of banking service, from evaluating what Richwood Bank account a customer would fit best in, to how to open it and transact funds.
Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants.
Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities!
Essential Functions
Greet customers
Facilitate all transactions for customers across all financial account types and requests
Open accounts and teach customers how to gain the most potential from them
Assist new customers in transferring all funds over seamlessly through our switch program
Maintain an accurate balance of cash drawers daily
Demonstrate knowledge of all accounts, products and services offered
Support customers with all account and service needs
Be willing to help customers with additional benefits such as notary, faxing and check orders
Stay current on rates for CDs, savings IRAs and interest bearing checking
Listen to customer needs and recommend the best solutions to help them succeed
Assist team with miscellaneous office support such as inventory of supplies and cookie Friday preparations
Scan proof - scanning all transactions daily into the computer
Demonstrate drive thru knowledge - speaker, transaction drawers/tube
Perform other tasks assigned by Branch Manager
Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered.
Skills and Abilities
Excellent customer service skills
The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud.
Mathematical skills
In-depth knowledge of our bank products and services
Work well under pressure and in a fast paced environment
Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion)
Strong communication skills
High degree of accuracy
Detailed and organized
Maintain confidentiality at all times
Maintain a positive can-do attitude towards your team and customers
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act
Punctual
Driven to succeed and open minded to learn more about new technology within our industry
Accurate typing skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail
Education
High School Diploma or GED required, college preferred
Two years of customer service experience required
Cash handling experience preferred
Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$26k-32k yearly est. 60d+ ago
Healthcare Customer Experience Representative
Fortuity 3.4
Columbus, OH
Healthcare Customer Experience Representative Pay: $16.50/hr Location: 775 West Broad, Columbus (Free parking + on a major COTA bus route) Schedule: Monday - Friday 8-hour shifts between 8 AM and 8 PM. No late nights or weekends! Training: Paid training begins October 27th or November 3rd Why Join Fortuity? Looking for a role where you can earn steady income, build your skills, and make a difference? At Fortuity, you'll be part of a welcoming, community-focused team that helps people access the medications they need to live healthier lives. If you're searching for a full-time position where you can count on steady hours and meaningful work, Fortuity offers the perfect opportunity. Whether you're seeking a reliable income during the winter season or looking to gain valuable experience in a supportive, professional setting, you'll find a welcoming team environment that values your contributions and helps you make a real difference in people's lives. What You'll Do
Answer inbound calls and emails from current program members
Provide friendly, accurate support - or research answers using internal systems
Make outbound calls to follow up on open issues or return voicemails
Work with other departments on program payments and contracts
Keep clear notes and resolve customer questions efficiently
What Makes You a Great Fit
You're a strong communicator who enjoys helping people
You're comfortable using a computer and learning new systems
You're organized, reliable, and able to manage multiple tasks
You like being part of a team and meeting goals together
Nice to Have: Bilingual (Spanish), previous customer service or healthcare experience What We Provide
Paid training and ongoing support from team leaders
A positive workplace culture where people enjoy coming to work
Experience that builds transferable skills for future career opportunities
The chance to be part of a company that invests in our local community
Required Qualifications
English speaking (Spanish is beneficial)
Exceptional interpersonal, written, and verbal communication skills
6 months of contact center or healthcare experience
PC skills and problem-solving skills
High School diploma or equivalent required
Additional Details
This is a seasonal, temporary role expected to run through February 28, 2026 (dates may adjust slightly depending on client needs). A move to permanent status will be based on client need and employee performance.
High school diploma or equivalent required
Applicants living in an SBA-designated HubZone are strongly encouraged to apply, though it is not required
Our Benefits Fortuity's
full-time, permanent
employees receive the following benefits:
Paid time off including 6 paid Holidays
Medical, dental and vision insurance
Company paid Life Insurance, Short and Long Term Disability
Company paid Mental Wellness benefits
Emergency Transportation and Emergency Onsite Child Co-working Space (when employee's childcare is not available)
At Fortuity we believe in our people, and in doing good business for the good of our community. Fortuity is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$16.5 hourly 60d+ ago
Customer Service Administrator
Towne Properties 4.5
Columbus, OH
Full-time Description
Love Where You Work!
At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play . As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together.
Position:
Customer Service Administrator
Location:
Columbus, OH
Pay Rate:
$18- $20/hour, plus yearly bonus
Schedule:
Monday - Friday 8:15am to 5pm, with occasional evening meetings (40 hours/week total)
What You'll Do as a Customer Service Administrator:
Serve as the primary point of contact for residents and homeowners in your portfolio.
Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
Address customer service inquiries and provide feedback to Association Managers.
Prepare newsletters, community mailings, and other clerical tasks.
Communicate with Board members regarding project updates and tasks.
What We're Looking For:
Minimum of 6 months of experience in customer service or administrative roles.
Strong written and verbal communication skills.
Proficiency in MS Office products.
Experience drafting reports and business correspondence.
The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.
Valid driver's license, reliable vehicle, and auto-insurance.
Willingness to undergo a drug and background check if offered the position.
Why Join Towne Properties?
Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time.
Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts.
Professional Growth:
Towne Properties
is committed to promoting from within. With paid training through our
Towne University
program, you will be ready to advance your career!
Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect.
Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
6 months of experience in customer service or administrative roles.
Proficiency in MS Office products (Outlook, Word, Excel).
Salary Description $18 - $20 per hour
$18-20 hourly 6d ago
Customer Service Advisor- 809
Tupeloms
Columbus, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Full-time employees only
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Vision insurance
CUSTOMERRELATION SPECIALIST
Retail Furniture Bedding Appliances
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customerrelations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a CustomerRelations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
$25k-36k yearly est. 12d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Columbus, OH
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbus area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$29k-40k yearly est. 60d+ ago
Customer Service Agent
DSV Road Transport 4.5
New Albany, OH
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - New Albany, 1101 Beech Rd
Division: Solutions
Job Posting Title: Customer Service Agent
Time Type: Full Time
Required.
Position Description Summary:
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling
* Interact with management and warehouse personnel to establish service criteria and meet customer requirements
* Follow up with customers and other departments to resolve invoice problems and discrepancies
* Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling
* Accurately input into and retrieve information from the system
* Audit air bills for completeness and accuracy. Research and maintain filings of air bills
* Reconcile driver pickup and delivery manifests
* Read, decode, and decipher freight coding in order to expedite freight movement and tracking process
* Record damaged shipments and misrouted freight on applicable reports
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways.
Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health.
Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion.
Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel.
Essential Functions:
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience.
Position Description Summary:
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling
* Interact with management and warehouse personnel to establish service criteria and meet customer requirements
* Follow up with customers and other departments to resolve invoice problems and discrepancies
* Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling
* Accurately input into and retrieve information from the system
* Audit air bills for completeness and accuracy. Research and maintain filings of air bills
* Reconcile driver pickup and delivery manifests
* Read, decode, and decipher freight coding in order to expedite freight movement and tracking process
* Record damaged shipments and misrouted freight on applicable reports
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways.
Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health.
Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion.
Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel.
Essential Functions:
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$25k-31k yearly est. 4d ago
Customer Relation Specialist
Brandsource
Marion, OH
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
CustomerRelation Specialist
Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customerrelations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a CustomerRelations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
Compensation: $13.00 - $15.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$13-15 hourly Auto-Apply 4d ago
Customer Experience Representative
Plaskolite 4.4
Columbus, OH
JOB TITLE: CUSTOMER EXPERIENCE REPRESENTATIVE DEPARTMENT: CUSTOMER EXPERIENCE REPORTS TO: CUSTOMER EXPERIENCE TEAM MANAGER WAGE: SALARIED, EXEMPT WORK HOURS: FULL-TIME, M-F, 8-5
ESSENTIAL TASKS AND RESPONSIBILITIES:
Respond quickly to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution
Resolve routine and basic problems and communicate solutions or requested information to customers and internal stakeholders
Analyze a customer's service needs and refer to other service or technical departments for follow-up as needed
Utilize customerrelationship management (CRM) or other database to record activities and research product information
Utilize order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, and maintain customer information and other data related to each transaction
Receive and process orders for materials and merchandise
Research and resolve customer issues
Confirm orders, update shipping status, and proactively notify customers of any backorder or delivery delays
Complete all other duties and projects as assigned
JOB SPECIFICATIONS:
Two-year degree or a minimum of two years' experience in customer service, inside sales or related field required
Previous customer-facing experience is preferred, such as customer service, sales, inside sales, or service industry
Ability to read and write the English language in a clear and concise manner, experience in Spanish, French, or other language skills a plus
Calm and empathetic demeanor when dealing with demanding customers
General typing skills, along with previous PC and Microsoft Office experience
Superior verbal and written communication skills
Ability to organize, prioritize, and work within established deadlines
Willingness to work overtime when necessary or required
Business math skills needed to perform daily tasks
Ability to multi-task, and work independently and as a team
Willingness to travel when necessary
AVAILABLE BENEFITS:
Sign-On Bonus
Health Insurance 401(k) and Employer Contribution
Paid time off
Paid Holidays
Dental Insurance
Vision Insurance
Life Insurance
Employee discount program
Tuition reimbursement
Voluntary Life Insurance
About Plaskolite
PLASKOLITE is a global leader in manufacturing of engineering thermoplastics, including Acrylic, Polycarbonate, ABS, Olefin and PETG Sheet, Extruded Profiles and PMMA Polymers. Founded in 1950, by Donald Dunn and family, PLASKOLITE has a reputation for providing the highest quality products in the industry. Our innovative thermoplastic solutions are used in a wide variety of applications, including glazing, safety shields, lighting, signs and point-of-purchase displays. Headquartered in Columbus, Ohio, with manufacturing facilities throughout North America and Europe, Plaskolite delivers superior thermoplastic sheet, profiles, and polymers to the world thru long-lasting customerrelationships and hands-on customer service.
PLASKOLITE
is committed to providing equal employment opportunities to qualified individuals with disabilities. If requested, the Company will provide reasonable accommodation to otherwise qualified individuals where appropriate to allow the ++
individual to perform the essential functions of the job, so long as doing so does not create an undue hardship on the business.
$30k-37k yearly est. 29d ago
Family Care Coordinator-K
BHP 4.9
Mount Vernon, OH
Family Care Coordinator
Positions in both Licking and Knox Counties
Duties: In this role, you will provide care coordination services to youth clients [age birth to 22, if still enrolled in school] with mental health and substance abuse issues and their families. Implements monitoring system, determines client needs and ensures delivery of needed treatment and services. Screens and assesses clients for their appropriateness for agency services. Conducts interviews with family members, service providers, school personnel and others to obtain information for the assessment. Implements client monitoring systems, determines clients' needs and identifies clients' risk factors. Ensures delivery of needed treatment and services. Meets with individual clients and provides group facilitation. Works constructively with clients to reach agreed upon outcomes and coordinates care with internal and external providers. Shares on-call responsibility.
The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer:
Exceptional pay
Great benefits including health, dental, vision, life insurance
403b retirement plan with matching funds
CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts
Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for full time staff
Flexible schedule/Potential Hybrid Model
40 hours per week (Monday-Friday)
Eligible for sign on bonus
Our Location: We are located at 8402 Blackjack Road, Mount Vernon, Ohio, and at 65 Messimer Road, Newark, Ohio, both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster.
Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. Associate's Degree in Human Services or related field with one to three years of case management experience for individuals with mental health or substance abuse issues required. Qualified Mental Health Specialist (QMHS) required. Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License; BLS/CPR certification required.
LSW/LPC; State of Ohio Driver's License; BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions.
To Apply: Online at ***********************************
$36k-46k yearly est. 60d+ ago
Customer Service Coordinator
Wisconsin Coach Lines Inc.
Ashville, OH
Job Title: Customer Service Coordinator Job Type: Full Time (on site 5 days/week) Education Level: High School Diploma Salary Range: Commensurate with Experience * This opportunity is contingent upon the successful award of a contract*
Summary
Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Customer Service Coordinator with a minimum of five (5) years of experience in customer service, customer engagement, marketing, and communications. The ideal candidate will be an exceptional communicator and be able to establish credibility, lead by influence, and exercise strong customer service and engagement skills. The incumbent will report to the General Manager.
Responsibilities:
* Coordinate daily customer service operations to ensure timely, professional, and high-quality support for all transportation clients
* Serve as the main point of contact between customers, dispatch, and operations teams to resolve issues and keep communication flowing smoothly
* Monitor call center performance and customer feedback, using insights to improve service delivery and enhance customer satisfaction
* Develop and support customer engagement initiatives that strengthen relationships and promote brand loyalty
* Mentor and guide call center representatives, fostering a positive team culture focused on accountability and service excellence
* Partner with marketing and communications teams to align customer messaging, promote new services, and respond effectively to customer needs
Requirements:
* Proven ability to lead by influence and build credibility across teams and departments.
* Exceptional verbal and written communication skills, with strong attention to detail and professionalism.
* Demonstrated success in managing customerrelationships and resolving complex service issues in a fast-paced setting.
* Strong analytical and problem-solving skills, with experience using data or metrics to drive service improvements
* Proficient in CRM systems and call center software, with solid organizational and multitasking abilities
Interested candidates can apply at *****************
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
$27k-36k yearly est. 13d ago
Twist Aero Warranty & Service Professional
Twist Inc. 4.4
Jamestown, OH
TWIST AERO WARRANTY & SERVICE MANAGER We are seeking a qualified individual to lead our Twist Aero Warranty and Service Department. This person would also help with development and planning on our airport construction projects.
* Oversee activities related to warranty claims
* Support current customers spare parts needs
* Interact with suppliers for spare parts orders
* Keep track of warranty case documentation and corrective action implementations
* Communicate installation project timelines with customers
* Order construction equipment deliveries
Requirements:
* Practiced in Microsoft Office Suite
* Expert communication skills
* Professional customerrelationship abilities
* Understanding of construction job sites
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
Work Location: In person
Job Category: Office
Job Type: Full Time
Job Location: 5100 Waynesville Jamestown Rd
Shift: 1st
Apply for this position
Twist, Inc. and Twist Aero are equal opportunity employers.
$33k-52k yearly est. 60d+ ago
Learn more about customer relations coordinator jobs