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Best customer relations manager certifications
The best certifications for a customer relations manager are Certified Professional, Life and Health Insurance Program (CPLHI), Certified Pharmacy Technician (CPhT), and Certified Manager Certification (CM).
Customer relations manager certifications demonstrate your competency as a customer relations manager to employers. However, not all customer relations manager certifications provide the same value.
Below is a list of the best customer relations manager certifications. Obtaining a customer relations manager certification will give you a leg up when you apply for jobs and increase your potential salary.
8 best certifications for customer relations managers
| Rank | Customer relations manager certification | Organization |
|---|---|---|
| 1 | Certified Professional, Life and Health Insurance Program (CPLHI) | LOMA |
| 2 | Certified Pharmacy Technician (CPhT) | PTCB |
| 3 | Certified Manager Certification (CM) | ICPM |
| 4 | Certified Service Manager | PSA |
| 5 | Food Safety Manager Certification | NRSFP, FSMC |
| 6 | Certified Sales Professional (CSP) | MRERF |
| 7 | Master Project Manager (MPM) | AAPM |
| 8 | IT Information Library Foundations Certification (ITIL) | Zavata |
8 best customer relations manager certifications
1. Certified Professional, Life and Health Insurance Program (CPLHI)
The Certified Professional, Life and Health Insurance Program (CPLHI) Program is a three-course education program in Bahasa Indonesia specifically designed to meet the industry education requirements of professionals in Indonesia. Recognized by the Insurance Directorate, Ministry of Finance and the Life Assurance Association of Indonesia (AAJI), who also requested LOMA create the program, the CPLHI Program provides a comprehensive business education for life and health insurance professionals.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
2. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Certified Manager Certification (CM)
The Certified Manager Animal Resources (CMAR) certification program is designed to raise competency and professionalism in the field of Animal Resources Management. The CMAR designation involves a series of four examinations: three exams arranged via an organization called the Institute for Certified Professional Managers (ICPM), and the Animal Resources Exam offered by AALAS. Obtaining the CMAR designation is a sign of professionalism in the field of animal resources management.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
4. Certified Service Manager
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
5. Food Safety Manager Certification
The National Registry's Certified Food Safety Professional examination has been developed following the strictest test development procedures. The Certified Food Safety Manager examination is accredited by the American National Standards Institute using standards set by the Conference for Food Protection.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
6. Certified Sales Professional (CSP)
The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling. From business creation to improved time and territory management; goal-setting to prospecting, and everything in between, attendees return to the territory with a renewed enthusiasm for selling.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
7. Master Project Manager (MPM)
If you have 3+ years of Project Management Experience, you may apply for MPM™ Master Project Manager Board Certification.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
8. IT Information Library Foundations Certification (ITIL)
The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
What is the best certification for a customer relations manager?
The best customer relations manager certification is Certified Professional, Life and Health Insurance Program (CPLHI). The Certified Professional, Life and Health Insurance Program (CPLHI) is awarded by the LOMA.
Here's a bit more background on how to obtain this customer relations manager certification:
- To become a certified Certified Professional, Life and Health Insurance Program (CPLHI), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- No renewal for certification, if you earn it once it is valid all time.
The most common combination of customer relations manager certifications include: Certified Professional, Life and Health Insurance Program (CPLHI), Certified Pharmacy Technician (CPhT), and Certified Manager Certification (CM).
Online courses for customer relations managers to earn certifications
1. Customer Service, Customer Support, And Customer Experience
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2. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
3. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
4. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
5. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
6. Customer Service
How to Approach New Customers and Maintain Existing Ones...
7. Customer Service Training: Dealing with Difficult Customers
Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...
8. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
9. Customer Relationship Management A Retail Perspective
The success of your business through managing relationships with customers effectively...
10. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
11. Customer Retention: Maximise Your Profits
How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...
12. CRM: Customer Relationship Management
Practical Ideas To Generate Sales, Loyalty And Repeat Business Fast...
13. Business Communication Skills: Handling Clients & Customers
Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...
14. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
15. Customer Experience Management (CX): MASTERCLASS 2023
#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C...
16. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
17. Customer Service: How to sell more without advertising
Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising...
18. Essential Customer Success
The definitive Customer Success Management course. Practical resources for professional Customer Success Managers...
19. Customer Experience Management Essentials
Learn How To Measure And Improve Customer Loyalty...
20. The Customer: Develop Customer Centric Metrics (BITE SIZE)
To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...