Customer relations manager demographics and statistics in the US
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Customer relations manager demographics by:
Customer relations manager gender statistics
61.8% of customer relations managers are women and 38.2% of customer relations managers are men.
- Female, 61.8%
- Male, 38.2%
Customer relations manager gender ratio
| Gender | Percentages |
|---|---|
| Female | 61.8% |
| Male | 38.2% |
Customer relations manager gender pay gap
Women earn 92¢ for every $1 earned by men
Male income
$64,857
Female income
$59,882
Customer relations manager gender ratio over time
This data breaks down the percentage of men and women in customer relations manager positions over time. Currently, 61.8% of customer relations managers are female.
Customer relations manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 53.10% | 46.90% |
| 2011 | 47.75% | 52.25% |
| 2012 | 50.07% | 49.93% |
| 2013 | 43.03% | 56.97% |
| 2014 | 42.24% | 57.76% |
| 2015 | 43.94% | 56.06% |
| 2016 | 42.14% | 57.86% |
| 2017 | 44.74% | 55.26% |
| 2018 | 45.06% | 54.94% |
| 2019 | 40.52% | 59.48% |
| 2020 | 39.25% | 60.75% |
| 2021 | 38.21% | 61.79% |
Customer relations manager related jobs gender ratio
We compared customer relations managers with similar job titles to see how gender ratios vary. As you can see, sales superintendent and route sales manager have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Catering Sales Manager | 19% | 81% |
| Director Of Admissions And Marketing | 20% | 80% |
| Media Traffic Manager | 20% | 80% |
| Customer Relations Manager | 38% | 62% |
| Director Of Sales Engineering | 93% | 7% |
| Route Sales Manager | 94% | 6% |
| Sales Superintendent | 95% | 5% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer relations manager demographics by race
The most common ethnicity among customer relations managers is White, which makes up 74.7% of all customer relations managers. Comparatively, 9.1% of customer relations managers are Hispanic or Latino and 6.0% of customer relations managers are Black or African American.
- White, 74.7%
- Hispanic or Latino, 9.1%
- Black or African American, 6.0%
- Asian, 5.1%
- Unknown, 4.7%
- American Indian and Alaska Native, 0.4%
Customer relations manager race
| Customer relations manager race | Percentages |
|---|---|
| White | 74.7% |
| Hispanic or Latino | 9.1% |
| Black or African American | 6.0% |
| Asian | 5.1% |
| Unknown | 4.7% |
| American Indian and Alaska Native | 0.4% |
Customer relations manager race and ethnicity over time
See how customer relations manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer relations manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 80.78% | 6.26% | 2.65% | 7.69% |
| 2011 | 81.57% | 7.20% | 3.12% | 6.77% |
| 2012 | 81.65% | 8.41% | 3.04% | 5.21% |
| 2013 | 79.65% | 8.60% | 3.75% | 6.64% |
| 2014 | 83.75% | 6.39% | 2.72% | 5.84% |
| 2015 | 78.70% | 7.90% | 3.68% | 6.96% |
| 2016 | 77.17% | 7.61% | 3.90% | 8.36% |
| 2017 | 78.94% | 5.72% | 4.02% | 9.44% |
| 2018 | 76.11% | 8.19% | 3.94% | 9.35% |
| 2019 | 78.83% | 7.03% | 4.20% | 7.77% |
| 2020 | 73.71% | 6.88% | 4.67% | 10.44% |
| 2021 | 74.71% | 5.97% | 5.12% | 9.12% |
Customer relations manager wage gap by race
According to our data, asian customer relations managers have the highest average salary compared to other ethnicities. Unknown customer relations managers have the lowest average salary at $59,573.
| Ethnicity | Salary |
|---|---|
| Unknown | $59,573 |
| White | $65,550 |
| Black or African American | $63,424 |
| Asian | $71,675 |
| Hispanic or Latino | $64,645 |
Average customer relations manager age
See how the average age of customer relations managers varies based on ethnicity and gender.
Male
Female
Customer relations manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 36 | 40 |
| White | 43 | 41 |
| Black or African American | 42 | 40 |
| Asian | 42 | 40.5 |
| Hispanic or Latino | 40.5 | 35 |
Customer relations manager age breakdown
The average age of customer relations managers is 40+ years years old, representing 55% of the customer relations manager population.
Customer relations manager age breakdown
| Customer Relations Manager Years | Percentages |
|---|---|
| 40+ years | 55% |
| 30-40 years | 33% |
| 20-30 years | 12% |
Customer relations manager educational attainment
The most common degree for customer relations managers is bachelor's degree, with 57% of customer relations managers earning that degree. The second and third most common degree levels are associate degree degree at 19% and associate degree degree at 11%.
- Bachelor's, 57%
- Associate, 19%
- High School Diploma, 11%
- Master's, 7%
- Other Degrees, 6%
Customer relations managers by degree level
| Customer relations manager degree | Percentages |
|---|---|
| Bachelor's | 57% |
| Associate | 19% |
| High School Diploma | 11% |
| Master's | 7% |
| Other Degrees | 6% |
Customer relations manager jobs you might like
Customer relations manager wage gap by degree level
| Education | Salary |
|---|---|
| Master's Degree | $78,600 |
| Bachelor's Degree | $68,947 |
Customer relations manager employment statistics
Most customer relations managers work for a private in the retail industry.
Company size where customer relations managers work
Below, you can see the size of companies where customer relations managers work.
Customer relations manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 8% |
| 50 - 100 employees | 12% |
| 100 - 500 employees | 22% |
| 500 - 1,000 employees | 5% |
| 1,000 - 10,000 employees | 20% |
| > 10,000 employees | 33% |
Customer relations manager jobs by company type
Employees with the customer relations manager job title have their preferences when it comes to working for a company. For instance, most customer relations managers prefer to work at private companies over public companies.
Customer relations manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 3% |
| Public | 34% |
| Private | 62% |
| Government | 2% |
Customer relations manager jobs by industry
The most common industries for customer relations managers are retail, automotive and finance.
Customer relations manager industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 17% |
| Retail | 13% |
| Automotive | 11% |
| Finance | 8% |
| Manufacturing | 7% |
| Professional | 6% |
| Technology | 6% |
| Telecommunication | 4% |
| Construction | 4% |
| Health Care | 4% |
| Hospitality | 3% |
| Insurance | 3% |
| Transportation | 2% |
| Start-up | 2% |
| Education | 2% |
| Energy | 2% |
| Media | 1% |
| Internet | 1% |
| Government | 1% |
| Utilities | 1% |
| Real Estate | 1% |
Customer relations manager turnover and employment statistics
Customer relations manager unemployment rate over time
The unemployment rate for customer relations managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer relations manager unemployment rate by year
| Year | Customer relations manager unemployment rate |
|---|---|
| 2010 | 3.71% |
| 2011 | 4.67% |
| 2012 | 4.18% |
| 2013 | 2.60% |
| 2014 | 3.08% |
| 2015 | 3.48% |
| 2016 | 2.03% |
| 2017 | 3.31% |
| 2018 | 1.32% |
| 2019 | 3.58% |
| 2020 | 3.24% |
| 2021 | 3.45% |
Average customer relations manager tenure
The average customer relations manager stays at their job for 1-2 years, based on the 6,096 customer relations managers resumes in Zippia's database.
Customer relations manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 16% |
| 1-2 years | 37% |
| 3-4 years | 17% |
| 5-7 years | 16% |
| 8-10 years | 6% |
| 11+ years | 8% |
Customer relations manager LGBT ratio compared to similar jobs
Review the percent of customer relations managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Territory Sales Executive | 7.25% | 255,773 |
| Promotions Director | 9.54% | 8,812 |
| Product Specialist/Product Management | 9.86% | 144,587 |
| Customer Relations Manager | 16.11% | - |
Similar customer relations manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Territory Sales Executive | 7.25% | 255,773 |
| Promotions Director | 9.54% | 8,812 |
| Product Specialist/Product Management | 9.86% | 144,587 |
Foreign languages spoken by customer relations managers
The most common foreign language among customer relations managers is Spanish at 58.5%. The second-most popular foreign language spoken is French at 7.6% and Hindi is the third-most popular at 3.6%.
- Spanish, 58.5%
- French, 7.6%
- Hindi, 3.6%
- Arabic, 3.6%
- Portuguese, 3.1%
- Other, 23.6%
Customer relations manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 58.5% |
| French | 7.6% |
| Hindi | 3.6% |
| Arabic | 3.6% |
| Portuguese | 3.1% |
| Other | 23.6% |
