Customer Relations Representative remote jobs

Remote Bilingual Benefits Specialist Why Work Here? Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site. We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team. Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base. We enjoy: -weekly pay -weekly bonuses -residual income -annual convention -fun work environment -goal-oriented promotions

Job Title : Technical Information Service Representative Type: 12-month contract with possible extension. Pay + Benefits. Responsibilities: This role will be responsible for providing our customers, distribution partners, and sales reps with technical support on our adhesives products and solutions through our technical helpline. The candidate will be responsible for providing timely support for technical inquiries via phone, email, and web chat. Candidate will need to visualize mechanical situations and work with customers to determine the best products to use, while identifying potential leads. This position provides an entry into the world of adhesives - staff in this role are highly regarded as experts in the adhesive world. Candidate will be expected to be available for on-site technical training as needed. Will work remotely but in person (onsite) for trainings. Requirements: Technical or mechanical aptitude/Hands-on experience preferred Strong oral and written communication skills are essential Strong customer related communications and interpersonal skills necessary Proficient at navigating Microsoft Office and web-based programs Good home internet connection French language an asset Education: Bachelor's Degree in technical field or College Degree in Trades

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Overview: We are seeking a Call Center Representative for a medical service provider. The call center representative will assist customers and providers with general inquiries and specific account troubleshooting. The call center representative must possess excellent verbal communication skills and the ability to accurately document customer interactions. Temp to Perm Role: Based on strong performance in this role, you may be offered the opportunity to transition to a permanent position after the first six months. Schedule: Full-Time or Part-Time, Hours of Operation Monday-Friday 8am-6pm -1st week of training is onsite. 1 day per month required onsite. Pay: $17.20/hour mono-lingual English $18.20/hour bi-lingual Spanish/English Benefits: Paid Leave Paid Sick Leave Promotional possibilities Good hours of operation - no late nights or overnight Weekends and holidays off Additional benefits available if an employee transfers to a permanent position. What You Need: Located within 30 miles of Downtown Chicago High School diploma or equivalent 1 year of experience in call center environment or 1 year of experience in customer service Highly proficient computer skills Ability to work with multiple screens Typing requirement of a minimum of 25 wpm Comfortable being on camera during work shift Internet speed of at least 20MBPS for remote work Excellent verbal and written communication skills A genuine desire to help others What you will do: Answer incoming calls from customers, general public, and providers Complete and/or process new applications for health care coverage via the telephone and interpret eligibility determinations made by the Marketplace, and enrollment into health plans. Facilitate the fulfillment of caller requests for materials via mail, email, or download Track and document all inquiries using the applicable systems Transfer/refer consumers to appropriate entities according to the established guidelines Escalate calls or issues to the appropriate designated staff for resolution as needed Complete associated tasks according to the established guidelines Meet Quality Assurance (QA) and other key performance metrics Follow all policies, procedures, and protocol when engaging with caller Attend meetings and training as requested and maintain up-to-date knowledge of all programs and systems. Additional Information: Equipment (computer, headset) provided by the company Must have own internet access RTR HR and Staffing Services is a well established Staffing Agency located in Chicago, Illinois. RTR has extensive experience placing temporary and permanent employees for the past 15 years, and helping our employees achieve their career objectives. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Title: Remote Client Relations Specialist Monthly Pay: $3,200 - $4,000 We're seeking a Client Relations Specialist to serve as a key connection between our team and our clients. In this fully remote role, you'll ensure each client receives timely updates, helpful support, and thoughtful follow-through. If you're an excellent communicator who enjoys keeping people informed, organized, and satisfied, this is a great opportunity to grow within a supportive team. Key Responsibilities: Proactively reach out to clients with updates, feedback requests, or check-ins Respond to inquiries related to services, timelines, or account changes Track client interactions and preferences using CRM systems Coordinate with internal teams to ensure client expectations and deadlines are met Prepare simple reports or summaries as needed Follow up after meetings or project milestones to confirm client satisfaction Qualifications: Strong written and verbal communication skills with a client-first attitude Comfortable using email, spreadsheets, and CRM tools Organized, detail-oriented, and reliable with strong follow-through Ability to manage multiple conversations and priorities in a remote setting Experience in customer service, client support, or administrative roles is a plus Quiet home workspace and dependable high-speed internet Perks & Benefits: Competitive pay: $3,200 - $4,000 100% remote role-no commute needed Paid training and onboarding Friendly, team-driven environment Flexible scheduling (part-time or full-time options) Pathways for advancement into account management or leadership roles

Check below to see if you have what is needed for this opportunity, and if so, make an application asap. /RESPONSIBILITIES Perform expert leadership skills in the managementof staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g.,CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years ofrecent, full-time hospital or clinic experience are required.Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required.External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A currentlicense from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card. xevrcyc Remote working/work at home options are available for this role.

Job Title : Customer Service Advocate Required Experience: 1-2 years call center experience. 1-2 years of experience with Windows based operating systems (Microsoft Office, Suite, etc.) Requirements: • The ability to attend training, nesting at Quaker Lane, Warwick RI office. During nesting, must pass metrics before transitioning to remote. • The ability to work from home includes the requirement that high-speed internet be used and must be connected to home router via ethernet cable. Hotspots not allowed. • A quiet place to work that is secure and free of distractions. Work from home is not a substitute for childcare. * Must be able to use video during interviews and training. *Class Start Date: " The plan is to train on-site at client office in Warwick, RI " Training Schedule: 8:30-5pm EST, 1 Hour Lunch Regards, Akansha Pandey Recruiting Partner Americas Recruiting - Technology HAYS Working for your tomorrow Email- ************************* Direct Number - **************

## **About the Role** Mercor is seeking experienced **customer services representatives** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $125 by referring** Share the referral link below, and **earn $125 for each successful referral** through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [**Learn

About the role... This role is a member of a client team and works closely with advisors, custodians, and external professionals. It's a great opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to grow in the investment advisory space. Due to the collaborative nature of the role, the position is in office but my client offers flexibility to work remotely when life warrants. Initial responsibilities include: Support client service and account administration Coordinate transactions like cash flows, asset transfers, and trades Prepare client reports and meeting materials Manage documentation and client records Communicate with custodians and outside advisors Contribute to team-wide projects and office operations Qualifications: Degree in Finance, Accounting or similar field Salesforce experience a plus Proficient in Microsoft Office (especially Excel and Outlook)

About FWFFWF is a third-party logistics and transportation company headquartered in Grand Rapids, MI. Together, we have paved the way in the transportation industry since our founding in 2012. Our award-winning culture is devoted to empowering people and collectively fostering an environment of excellence as we strive to uplift our teammates, partners, and customers to create a lasting impact. As a 3PL, we specialize in full truckload (TL), less-than-truckload (LTL), drayage, rail, and international ground and air freight. We're currently hiring for January 2026 start dates as well as February, March, and May! Please note that this role is 100% on-site in Kentwood, Michigan. As a Sales Representative at FWF, you're not just moving freight - you're building an empire. Like the work ethic that drives us, we believe in rolling up our sleeves and getting the job done right. You'll be the driving force behind building and managing your own book of business, while handling your clients' transportation needs 24/7/365. If you're the hardest worker you know with a drive to create your own financial freedom and an “attack the day” approach, this may be the career for you. This position provides paid training, hands-on sales experience, and direct exposure to leadership, offering an excellent foundation for ambitious individuals seeking career growth. There's no secret to our success - we simply invest in the right people and the right technology, with laser focus on delivering the best possible client experience in our industry. Choose your path to success: At FWF, we offer two distinct career tracks after you complete our comprehensive, paid training program, and understand the fundamentals of logistics. Note that compensation plans are the same for both tracks: Inside Sales Track: Perfect for those who thrive in a high-energy team environment, those who appreciate consistency, and those looking to put down roots here in Grand Rapids, MI. Build your empire in our corporate headquarters, developing deep industry expertise and lasting client partnerships. Sales Destination Track: Designed for entrepreneurial spirits craving freedom, new horizons, and unique challenges. After a training period, relocate and work remotely in emerging FWF markets, build your territory from the ground up, and accelerate your career through outside sales. What you'll do: Develop and maintain a robust book of business through cold-calling and lead generation Own the sales cycle end-to-end, from lead generation through close Manage day-to-day shipment tracking, problem resolution, and consistent communication Provide consultative transportation solutions to prospective and current clients Build long-lasting client relationships that drive referrals and lead to further sales opportunities Set personal and professional goals that align with team objectives, continuously building sales knowledge and understanding of the freight market Consistently meet (and ideally, exceed) sales quotas and performance goals What we offer $50k - $100k Base salary + uncapped commissions Comprehensive benefits package including health/dental/vision/life insurance 401(k) retirement plan with company match Paid time off and paid holidays Industry-leading training and development Sales contests with monetary rewards Transparent, people-first culture Ongoing support to create clear, personalized career goals Discounted gym memberships Dependent care reimbursement accounts Employee assistance and discount programs What You'll Bring Unstoppable drive and competitive spirit Problem-solving mindset and eagerness to learn Strong organizational skills and attention to detail Strong communication skills, including active listening and confident speaking skills Ability to thrive in a very fast-paced environment Proficient computer skills, including experiences with MS Office products such as Outlook, Word, and Excel, plus the ability to learn new programs Must be 18 years of age or older FWF Recognition Inc 5000 Fastest-Growing Private Companies in America - 8 years running Transport Topics Top Freight Brokerage Firm Detroit Free Press Top Workplaces Michigan Celebrates Small Business 50 Companies to Watch West Michigan's Best and Brightest Companies to Work For Ready to make your ambition a reality? Bring your grit, and we'll provide the tools and support to help you thrive. Whether you're looking to put down roots or explore new horizons, your empire starts here. At FWF, we embrace diversity and are committed to creating an inclusive environment where every individual is respected and valued. Our values - Show don't tell, honor your word, impact those around you, education creates excellence, leadership beyond title, and do what it takes - guide us in promoting equal opportunity and fostering a culture that thrives on equality.

Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage. Why This Opportunity Stands Out: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) We're Looking For: Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance

Gather Grills (gathergrills.com) was founded with the inspiration to bring people together around the tradition of food and fire. Our products are designed to renew relationships and create unforgettable gatherings by combining the functionality of a grill and a fire pit into one ultimate outdoor table. Creator Jed Strange developed Gather Grills with the vision of fostering connections and strengthening bonds, ensuring that while the fire may be temporary, the relationships built last a lifetime. The company is expanding rapidly and current sales efforts have yielded estimated $1,000,000/per year for sales positions. Role Description This is a full-time or part-time role for a Sales Representative This is a commission only job with unlimited earning potential $1,000,000 sales goal with 10-17% commission This position has a travel budget, leads provided and marketing support with many leads expected to convert in 30-60 days Gather Grills is based in GA and we are hiring GA based as well as outside of GA. The Sales Representative will be responsible for generating new sales opportunities, managing customer relationships, and achieving sales targets. In some cases reps will be asked to travel for trade shows and events across GA and the US Daily tasks include identifying and reaching out to potential clients, conducting presentations and product demonstrations, negotiating sales, and collaborating with the marketing team to develop sales strategies. Some work from home is acceptable. Qualifications Experience in Sales, Customer Relationship Management (CRM), and Lead Generation Strong Negotiation and Communication skills Ability to conduct Presentations and Product Demonstrations Basic understanding of Marketing principles and strategies Excellent organizational and time management skills Ability to work both independently and as part of a team Experience with outdoor living products or grills is a plus Please respond to this post and email ***********************

Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team! As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage. This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone. What You Will Do: * Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options. * Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions. * Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments. * Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language. * Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems. * Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information. * Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions. * Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards. What You Can Bring: * High school diploma or equivalent. * Basic Microsoft Office Skills, including Word, Excel, and Outlook. * Minimum Typing speed of 30 wpm. * Experience in a call center environment preferred. * Some experience in insurance and/or sales is preferred. * Excellent verbal and written communication skills. * Ability to solve complex policyholder issues with a positive attitude. * Ability to work in a fast-paced environment and work well under pressure. * Knowledge of life and/or health insurance terminology preferred. Location: 7677 Henneman Way, McKinney, Texas

This role is for one of Weekday's clients. We are currently helping hire for one of the leading AI labs (via one of our partners); supporting them in building and refining advanced AI systems. This is a unique opportunity to apply your Investment Services expertise toward shaping AI systems designed to replicate real-world workflows across investment banking, private equity, asset management, and equity research. You will help evaluate, calibrate, and enhance AI models to ensure their outputs align with professional standards in the investment domain. Requirements What exactly would you do? Evaluate AI-generated outputs in investment-related tasks for quality, accuracy, and business alignment Calibrate AI decision-making processes in valuation modeling, portfolio analysis, forecasting, risk assessment, and scenario planning Provide structured feedback to improve clarity, consistency, and financial rigor Requirements 🎓 Education: Bachelor's degree in Finance, Economics, Business Administration, or a related analytical field (MBA or certifications such as CFA, CPA, CAIA are a plus) 💼 Experience: 2+ years in investment services, ideally in investment banking, private equity, asset management, equity research, or related buy-side/sell-side roles within established organizations 📊 Skills: Strong proficiency in investment analysis and financial modeling (valuation, market analysis, portfolio construction, risk-return assessment) Solid understanding of investment processes, performance metrics, and strategic decision-making frameworks Excellent analytical, critical thinking, written, and presentation skills, with the ability to simplify complex financial insights 📍 Location: Remote (flexible, work from anywhere) Benefits 💵 Compensation: $90 to $150 per hour (based on experience) 🎁 Bonus: Weekly performance incentives of $20-$100 per hour for top performers 🕒 Time commitment: ~20 hours per week (part-time) ⏳ Project duration: 1-2 months 🌍 Fully remote, asynchronous work - flexible schedule 📑 Independent contractor engagement, with daily payments via Stripe Connect

Why Texas Association of School Boards (TASB) We come from humble beginnings - picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources so they can focus on what matters most - excellent and equitable education for all 5.4 million Texas students. We feel privileged to work alongside talented team-members who are passionate about education and enjoy learning from new and different perspectives. We believe what makes our organization highly successful is the rich diversity our employees collectively bring to TASB with different backgrounds, skillsets, cultures and ethnicities, gender identities, interests, abilities, and work styles. And our passion for education and learning doesn't end there. Our culture has always encouraged employees to grow and become their best selves both professionally and personally through a variety of innovative and collaborative development opportunities. You're likely beginning to see why we've been regularly named by Austin Business Journal as a Top Ten Best Places to Work! TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year. This means that if you contribute 5% to the plan, TASB will contribute 10%), onsite daycare, onsite gym, wellness program, tuition reimbursement, remote work options, flexible schedules, and more. Every role at TASB thoughtfully complements our mission and the educational impact being made in communities across Texas. If you consider your work exceptional and want to help drive our mission forward, keep reading! About You As a dynamic, people-focused Customer Success Consultant who thrives on building relationships and delivering exceptional experiences, you'll collaborate with our implementation and sales teams to ensure seamless product deployment for customers, design and lead engaging training sessions across the nation, and work as part of a dedicated team providing responsive customer support. You'll create impactful content, represent BoardBook at conferences nationwide, and provide actionable insights that drive adoption and long-term success. If you're a positive, energetic communicator who loves connecting with people and empowering them through technology, this is your opportunity to make a meaningful impact! A Typical Day Deliver in-person and virtual training sessions for diverse user groups, including onboarding programs, webinars, tutorials, and conference presentations. Represent the organization at conferences nationwide by delivering information sessions and engaging with current and prospective customers as an exhibitor. Deliver customer support, providing timely and effective assistance to BoardBook users via phone and email to ensure a positive user experience and maintain strong client relationships. If you're still reading, we'd love to meet you! How You'll Make an Impact The Customer Success Consultant will make a meaningful impact by equipping governing boards in school districts, businesses, and non-profits with the training, resources, and support they need to lead effectively. By fostering strong relationships and delivering engaging learning experiences, you'll help organizations strengthen governance, improve decision-making, and create lasting value for the communities they serve. Skills for Success Education and Experience: Bachelor's degree from an accredited university. 5+ years of experience in training, instructional design, or a related field, with demonstrated success in facilitating both in-person and virtual training sessions for diverse audiences. Experience with board meeting management software and user workflows preferred. Professional experience in K-12 educational settings is a plus. Experience troubleshooting and researching solutions to network, software, and hardware isues. Knowledge, Skills, and Abilities: Ability to build and retain strong customer relationships. Ability and willingness to travel nationally frequently. Ability to analyze engagement data and translate it into actionable strategies. Excellent communication and presentation skills. Demonstrated ability to manage phone and email communications effectively and professionally. Familiarity with adult learning principles and training evaluation methods. Proficiency with tools such as Zoom, CRM systems, and analytics dashboards. Strong collaboration skills and ability to work cross-functionally and at all levels. The TASB Difference Enjoy competitive pay and rich benefit offerings. Be part of a collaborative environment where every contribution impacts communities across the nation. Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance. Learn and grow individually and together through frequent professional development, wellness seminars, and more. Work alongside transparent leaders with an open and consistent feedback approach. Celebrate as a team with meaningful (and fun) events and tokens of appreciation throughout the year. Posting Notices The health and safety of our employees and members, is our top priority. The Association is an equal opportunity employer and will not discriminate against an individual based on any of the following personal characteristics protected by law: race, color, national origin, religion, sex (including in relation to marital status, pregnancy, pay, sexual orientation or gender identity), age, disability, genetics or veteran status. This position does not qualify for visa sponsorship. Any job offer is contingent upon receipt of results of a satisfactory background check. #LI-Hybrid

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season.. Agents will.serve customers by providing product and service information; resolving product and service issues. Customer Service Representative Job Duties: Interact with Turbo Tax customers via phone, focusing on tax related questions, data entry and navigation. Research, analyze and determine an appropriate course of action for TurboTax customers. Be a positive representative for Intuit and the Turbo Tax product; take a caring and empathetic approach to customer interactions. Articulate how to use the TurboTax product accurately and efficiently resolve customer inquiries on the first contact. Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires. Act as a technical resource when assisting customers to resolve problems with devices and equipment. Provide support via phone and/or SmartLook one-way video and screen share technology. Customer Service Representative Job Qualifications: 1 year of customer:service call center, retail or helpdesk. Excellent technical and customer service skills - passion for providing the BEST customer experience. Must have extensive experience with Windows OS, web browsing, email, and various software applications.. Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires. Must be able to efficiently navigate through menus & options on desktop devices while describing those actions verbally to customer. Excellent written and verbal communication skills and excellent phone etiquette (Clear crisp speech). Requires strong active listening skills to accurately paraphrase a customer conversation. Ability to begin servicing the program immediately after the call center owner or its agent certifies for a period of 90 days thereafter and meet the minimum service interval requirement.

Description Customer Support Expert What We're Looking For: Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater's Media Intelligence Platform, ensuring their experience is smooth, informative, and valuable. Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with experienced Customer Support Experts and accomplished leaders who stand ready to support you at every turn. Be a part of our vibrant community, where your unique contributions are celebrated, and you're empowered to unleash your full potential. What You'll Do: Provide excellent product support to our clients via email and live chat to enhance the client experience Influence product development through valuable feedback to our Product and Engineering teams Be able to remain organized and be able to prioritize in a high-volume environment Take ownership of support tickets from start to completion while providing value-added information Be an expert on Meltwater products and features as they are launched and engage with our Support Experts globally Contribute to our internal product training sessions and engage with our global Support team Support a variety of technical projects focused on maintaining Meltwater applications and enhancing Client Support workflows, tools, and efficiencies Drive and implement new initiatives to enhance support across the client lifecycle, including designing solutions, engaging stakeholders, documenting standards for best practices, providing feedback, and designing newsfeeds for client engagement. What You'll Bring: A Bachelor's degree in any discipline, or up to one year of relevant work experience in customer service, hospitality, teaching, or similar people-focused roles. Strong communication skills with the ability to connect with clients and colleagues in a clear, friendly, and professional manner. A collaborative, proactive, and solution-oriented mindset, eager to contribute to team success. Enthusiasm for learning, a growth mindset, and a drive to develop your career in a support-focused environment. Ability to manage multiple priorities, stay organized, and work effectively in a fast-paced setting. Familiarity with ticketing or live chat systems is a plus, but not required. Willingness to work on a hybrid schedule with 2 days in the office. The position may include occasional shifts outside standard office hours to ensure timely client support. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off for enhanced work-life balance Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage Complimentary CalmApp subscription for you and your loved ones because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We are seeking a motivated and customer-focused Consumer Services Representative to join our remote team. In this role, you will provide support to customers, answer inquiries, resolve complaints, and assist with product/service information. You will work closely with other teams to ensure high-quality customer service and satisfaction, all while working from the comfort of your own home. Key Responsibilities: Respond to inbound customer calls, emails, or chat inquiries in a timely, friendly, and professional manner. Address customer issues, complaints, or concerns by troubleshooting and offering solutions. Provide accurate information about products, services, or policies. Process orders, returns, exchanges, or refunds as per company guidelines. Maintain detailed records of customer interactions, transactions, and resolutions. Handle high-volume inquiries while maintaining a positive attitude and professional demeanor. Ensure customer issues are resolved efficiently, escalating more complex issues to the appropriate department when necessary. Collaborate with cross-functional teams (e.g., technical support, billing) to resolve customer issues. Contribute to continuous improvement by suggesting ways to enhance customer service processes. Maintain up-to-date knowledge of product offerings, company policies, and industry trends. Skills & Qualifications: High school diploma or equivalent (Associates or Bachelors degree preferred). Previous experience in a customer service or call center environment is preferred. Excellent communication skills, both verbal and written. Strong problem-solving skills and ability to think on your feet. Ability to remain calm under pressure and manage difficult conversations with tact and professionalism. Tech-savvy and proficient in using customer service software, CRM tools, and other online platforms. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision and in a remote environment. A positive and empathetic attitude with a passion for helping others. Work Environment & Requirements: Remote work with flexible hours (may include evenings or weekends based on business needs). Must have a quiet and dedicated workspace. Reliable internet connection and up-to-date computer equipment. Ability to manage multiple tasks and deadlines simultaneously. Willingness to undergo any necessary training for tools and systems used by the company. Preferred Qualifications: Previous experience working remotely. Experience in consumer-focused industries (e.g., retail, telecommunications, financial services). Familiarity with CRM systems such as Salesforce, Zendesk, or similar tools. Benefits: Competitive salary and benefits package (medical, dental, vision, etc.). Paid time off (PTO) and holidays. Opportunities for career advancement and professional development. Flexible work schedule with the ability to work from home. Preferred qualifications: Legally authorized to work in the United States 18 years or older