Find The Best Customer Relations Specialist Jobs For You

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Average Salary
$31,099
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
116,152
Job Openings

Customer Relations Specialist Careers

There is more than meets the eye when it comes to being a customer relations specialist. For example, did you know that they make an average of $14.95 an hour? That's $31,099 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Customer Relations Specialist Do

There are certain skills that many customer relations specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

When it comes to the most important skills required to be a customer relations specialist, we found that a lot of resumes listed 29.6% of customer relations specialists included communication, while 25.7% of resumes included company policies, and 14.3% of resumes included customer relations. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer relations specialist job title. But what industry to start with? Most customer relations specialists actually find jobs in the retail and finance industries.

How To Become a Customer Relations Specialist

If you're interested in becoming a customer relations specialist, one of the first things to consider is how much education you need. We've determined that 43.6% of customer relations specialists have a bachelor's degree. In terms of higher education levels, we found that 4.6% of customer relations specialists have master's degrees. Even though some customer relations specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a customer relations specialist. When we researched the most common majors for a customer relations specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on customer relations specialist resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a customer relations specialist. In fact, many customer relations specialist jobs require experience in a role such as customer service representative. Meanwhile, many customer relations specialists also have previous career experience in roles such as administrative assistant or cashier.

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Average Salary
$31,099
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
116,152
Job Openings

Customer Relations Specialist Career Paths

Top Careers Before Customer Relations Specialist

Cashier
8.6 %

Top Careers After Customer Relations Specialist

Cashier
7.1 %

Customer Relations Specialist Jobs You Might Like

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Customer Relations Specialist

Customer Relations Specialists in America make an average salary of $31,099 per year or $15 per hour. The top 10 percent makes over $47,000 per year, while the bottom 10 percent under $20,000 per year.
Average Salary
$31,099
Find Your Salary Estimate
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Best Paying Cities

City
ascdesc
Average Salarydesc
San Carlos, CA
Salary Range36k - 61k$47k$47,099
Superior, WI
Salary Range31k - 46k$38k$38,361
Houston, TX
Salary Range26k - 48k$36k$36,294
Gastonia, NC
Salary Range26k - 45k$35k$35,088
Greer, SC
Salary Range23k - 41k$31k$31,398
Dayton, OH
Salary Range23k - 40k$31k$31,109
$23k
$61k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Customer Relations-University of Cincinnati
Customer Relations-University of Cincinnati
Best Crowd Management
Best Crowd Management
05/22/2021
05/22/2021
$28,09105/22/2021
$28,091
Customer Relations Specialist
Customer Relations Specialist
Pods
Pods
05/21/2021
05/21/2021
$36,52305/21/2021
$36,523
Customer Relations Specialist
Customer Relations Specialist
Jtpostmaster
Jtpostmaster
03/30/2021
03/30/2021
$35,50003/30/2021
$35,500
Bilingual Customer Relations Specialist--Remote
Bilingual Customer Relations Specialist--Remote
Aerotek
Aerotek
03/30/2021
03/30/2021
$33,39203/30/2021
$33,392
Customer Relations Specialist
Customer Relations Specialist
Utah Transit Authority
Utah Transit Authority
03/29/2021
03/29/2021
$35,50003/29/2021
$35,500
See More Recent Salaries

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Customer Relations Specialist Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Customer Relations Specialist. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Customer Relations Specialist Resume

At Zippia, we went through countless Customer Relations Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Customer Relations Specialist Demographics

Gender

female

65.1 %

male

29.5 %

unknown

5.4 %

Ethnicity

White

61.1 %

Hispanic or Latino

18.0 %

Black or African American

10.6 %

Foreign Languages Spoken

Spanish

56.8 %

French

10.0 %

Portuguese

5.0 %
See More Demographics

Customer Relations Specialist Education

Majors

Business
32.8 %

Degrees

Bachelors

43.6 %

Certificate

18.9 %

Associate

17.6 %
See More Education Info

Online Courses For Customer Relations Specialist That You May Like

Customer Service
udemy
4.5
(3,785)

How to Approach New Customers and Maintain Existing Ones...

Customer Service Mastery: Delight Every Customer
udemy
4.5
(8,824)

Master Customer Service using this practical customer care course...

Start Improving Customer Service
udemy
3.9
(2,023)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

See more
Job type you want
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Top Skills For a Customer Relations Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 29.6% of customer relations specialists listed communication on their resume, but soft skills such as communication skills and computer skills are important as well.

Best States For a Customer Relations Specialist

Some places are better than others when it comes to starting a career as a customer relations specialist. The best states for people in this position are Connecticut, New York, New Jersey, and Maryland. Customer relations specialists make the most in Connecticut with an average salary of $51,448. Whereas in New York and New Jersey, they would average $50,507 and $50,285, respectively. While customer relations specialists would only make an average of $43,961 in Maryland, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Connecticut

Total Customer Relations Specialist Jobs:
1,040
Highest 10% Earn:
$86,000
Location Quotient:
1.12
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Wisconsin

Total Customer Relations Specialist Jobs:
1,882
Highest 10% Earn:
$62,000
Location Quotient:
1.21
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Delaware

Total Customer Relations Specialist Jobs:
391
Highest 10% Earn:
$69,000
Location Quotient:
1.11
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Customer Relations Specialist Employers

1. TruGreen Lawn Care
3.9
Avg. Salary: 
$27,252
Customer Relations Specialists Hired: 
103+
2. AT&T
4.7
Avg. Salary: 
$31,486
Customer Relations Specialists Hired: 
86+
3. Verizon Communications
4.7
Avg. Salary: 
$31,597
Customer Relations Specialists Hired: 
70+
4. SCANA
4.3
Avg. Salary: 
$30,617
Customer Relations Specialists Hired: 
62+
5. Suburban Propane Partners, L.P.
4.4
Avg. Salary: 
$27,025
Customer Relations Specialists Hired: 
62+
6. Grainger
4.8
Avg. Salary: 
$27,814
Customer Relations Specialists Hired: 
59+

Customer Relations Specialist Videos

Updated October 2, 2020