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Customer relations specialist salary
Average customer relations specialist salary
$37,827
Understanding Customer Relations Specialist Salary
The average salary for a Customer Relations Specialist in the United States is approximately $37,827 per year. This figure can fluctuate based on several elements including experience level, geographic location, and industry. For instance, entry-level positions may offer lower wages, while specialists with years of experience or those in high-demand areas could earn significantly more.
In terms of experience, as customer relations specialists advance in their careers, their earning potential typically increases. Those with 1-3 years of experience can expect salaries close to the national average, while seasoned professionals may command upwards of $50,000 annually.
When considering where to work, certain states and industries tend to offer higher salaries. For example, positions in urban centers or industries like technology and finance often provide better compensation compared to those in retail or non-profit sectors. To maximize your earnings, explore jobs in regions known for competitive salaries.
Job Outlook
The demand for customer relations specialists remains strong as companies recognize the importance of customer service. Opportunities exist across various sectors, making this a viable career path for those interested in enhancing customer experiences.
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Where can a Customer Relations Specialist earn more?
Customer relations specialist salaries by experience level
Customer relations specialist salary estimates from across the web
Average customer relations specialist salary by state
The average customer relations specialist salary in Massachusetts, Maryland, and New York are the highest in the U.S. The lowest average customer relations specialist salary states are Kansas, New Mexico, and Tennessee.
- State view
- County view
Highest paying states for customer relations specialists
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Connecticut | $47,620 | $22.89 |
| 2 | Vermont | $44,754 | $21.52 |
| 3 | Maine | $41,303 | $19.86 |
| 4 | Delaware | $43,695 | $21.01 |
| 5 | New York | $48,932 | $23.52 |
| 6 | Massachusetts | $50,164 | $24.12 |
| 7 | New Hampshire | $41,812 | $20.10 |
| 8 | Illinois | $38,898 | $18.70 |
| 9 | Maryland | $49,996 | $24.04 |
| 10 | Texas | $39,766 | $19.12 |
| 11 | Arizona | $37,471 | $18.01 |
| 12 | Rhode Island | $41,748 | $20.07 |
| 13 | New Jersey | $43,180 | $20.76 |
| 14 | District of Columbia | $47,363 | $22.77 |
| 15 | California | $44,518 | $21.40 |
| 16 | Nevada | $37,286 | $17.93 |
| 17 | Pennsylvania | $40,317 | $19.38 |
| 18 | Indiana | $35,380 | $17.01 |
| 19 | Michigan | $36,355 | $17.48 |
| 20 | Missouri | $39,365 | $18.93 |
| 21 | South Carolina | $36,776 | $17.68 |
| 22 | Iowa | $33,386 | $16.05 |
| 23 | Louisiana | $34,271 | $16.48 |
| 24 | Washington | $39,479 | $18.98 |
| 25 | Hawaii | $38,128 | $18.33 |
| 26 | Wisconsin | $33,410 | $16.06 |
| 27 | Virginia | $38,768 | $18.64 |
| 28 | Florida | $34,138 | $16.41 |
| 29 | Nebraska | $36,653 | $17.62 |
| 30 | North Carolina | $35,477 | $17.06 |
| 31 | Ohio | $33,423 | $16.07 |
| 32 | Montana | $35,851 | $17.24 |
| 33 | West Virginia | $32,778 | $15.76 |
| 34 | Kentucky | $32,592 | $15.67 |
| 35 | Mississippi | $33,434 | $16.07 |
| 36 | Georgia | $34,234 | $16.46 |
| 37 | Minnesota | $34,868 | $16.76 |
| 38 | Utah | $32,450 | $15.60 |
| 39 | South Dakota | $34,294 | $16.49 |
| 40 | North Dakota | $34,001 | $16.35 |
| 41 | Colorado | $33,118 | $15.92 |
| 42 | Oregon | $34,278 | $16.48 |
| 43 | Arkansas | $30,291 | $14.56 |
| 44 | Alabama | $31,263 | $15.03 |
| 45 | Idaho | $31,040 | $14.92 |
| 46 | Tennessee | $30,588 | $14.71 |
| 47 | Kansas | $30,938 | $14.87 |
| 48 | Oklahoma | $31,976 | $15.37 |
| 49 | New Mexico | $30,937 | $14.87 |
| 50 | Wyoming | $29,259 | $14.07 |
| 51 | Alaska | $28,766 | $13.83 |
Highest paying cities for customer relations specialists
The highest-paying cities for customer relations specialists are Columbia, MD, New York, NY, and Farmington, CT.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Columbia, MD | $49,965 | $24.02 |
| 2 | New York, NY | $49,076 | $23.59 |
| 3 | Farmington, CT | $47,582 | $22.88 |
| 4 | Washington, DC | $47,401 | $22.79 |
| 5 | San Carlos, CA | $45,730 | $21.99 |
| 6 | Washington, NJ | $42,615 | $20.49 |
| 7 | Coventry, RI | $41,850 | $20.12 |
| 8 | El Paso, TX | $40,629 | $19.53 |
| 9 | Bellevue, WA | $39,541 | $19.01 |
| 10 | Kansas City, MO | $39,209 | $18.85 |
| 11 | Tempe, AZ | $37,432 | $18.00 |
| 12 | Columbia, SC | $36,803 | $17.69 |
| 13 | Detroit, MI | $36,652 | $17.62 |
| 14 | Jeffersonville, IN | $35,124 | $16.89 |
| 15 | Cleveland, OH | $34,911 | $16.78 |
| 16 | Saint Paul, MN | $34,857 | $16.76 |
| 17 | Asheville, NC | $34,743 | $16.70 |
| 18 | Miami, FL | $34,117 | $16.40 |
| 19 | Atlanta, GA | $34,110 | $16.40 |
| 20 | Portland, OR | $33,883 | $16.29 |
Customer relations specialist salary details
A customer relations specialist's salary ranges from $27,000 a year at the 10th percentile to $52,000 at the 90th percentile.
What is a customer relations specialist's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $52,000 | $4,333 | $25 |
| 75th Percentile | $44,000 | $3,667 | $21 |
| Average | $37,827 | $3,152 | $18 |
| 25th Percentile | $31,000 | $2,583 | $15 |
| 10th Percentile | $27,000 | $2,250 | $13 |
Highest paying customer relations specialist jobs
The highest paying types of customer relations specialists are customer relationship specialist, customer service professional, and service specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Customer Service Professional | $46,620 | $3,885 | $22.41 | 251,374 |
| Customer Sales Representative | $38,744 | $3,229 | $18.63 | 303,801 |
| Customer Service Liaison | $36,143 | $3,012 | $17.38 | 206,705 |
| Customer Care Professional | $34,566 | $2,881 | $16.62 | 279,249 |
| Customer Relations Representative | $38,632 | $3,219 | $18.57 | 235,295 |
How would you rate the starting salaries for customer relations specialists, as well as the prospects for salary advancement?
Dr. Kate Seltzer Ph.D.
Assistant Professor, Rowan University
Top companies hiring customer relations specialists now:
Which companies pay customer relations specialists the most?
Customer relations specialist salaries at Deloitte and Sun Solar are the highest-paying according to our most recent salary estimates. In addition, the average customer relations specialist salary at companies like Dominion Energy and Abt Associates are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Deloitte | $61,238 | $29.44 |
| 2 | Sun Solar | $46,880 | $22.54 |
| 3 | Dominion Energy | $45,753 | $22.00 |
| 4 | Abt Associates | $45,479 | $21.86 |
| 5 | American Senior Benefits | $45,175 | $21.72 |
| 6 | Columbus McKinnon | $43,946 | $21.13 |
| 7 | City of Sunny Isles Beach | $43,925 | $21.12 |
| 8 | Altice USA | $43,801 | $21.06 |
| 9 | Bridgewater State University | $43,697 | $21.01 |
| 10 | Sumitomo Electric Wiring Systems | $43,588 | $20.96 |
| 11 | Carnegie Mellon University | $43,079 | $20.71 |
| 12 | Sewon America | $42,907 | $20.63 |
| 13 | BridgePoint Healthcare | $42,483 | $20.42 |
| 14 | AMAX | $41,645 | $20.02 |
| 15 | Park Ave Motor Corp | $41,461 | $19.93 |
| 16 | SMS group | $41,196 | $19.81 |
| 17 | UPS | $40,892 | $19.66 |
| 18 | White Plains Hospital | $40,178 | $19.32 |
| 19 | Ambient Corporation | $39,998 | $19.23 |
| 20 | Maxim Healthcare Group | $39,921 | $19.19 |
Wage gap by gender, race and education
Customer Relations Specialist salary by industry
The average customer relations specialist salary varies across industries:
- The average customer relations specialist salary in the automotive industry is $41,252, the highest of any industry.
- The average customer relations specialist salary in the finance industry is $38,113.
- Customer relations specialists in the professional industry earn an average salary of $32,069, the lowest of any industry.
Highest paying industries for customer relations specialists
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Automotive | $41,252 | $19.83 |
| 2 | Manufacturing | $38,113 | $18.32 |
| 3 | Finance | $37,438 | $18.00 |
| 4 | Retail | $35,871 | $17.25 |
| 5 | Hospitality | $35,791 | $17.21 |
| 6 | Transportation | $35,210 | $16.93 |
| 7 | Professional | $32,069 | $15.42 |
High paying customer relations specialist jobs
Customer relations specialist salary trends
The average customer relations specialist salary has risen by $5,511 over the last ten years. In 2014, the average customer relations specialist earned $32,316 annually, but today, they earn $37,827 a year. That works out to a 11% change in pay for customer relations specialists over the last decade.
Compare customer relations specialist salaries for cities or states with the national average over time.
Average customer relations specialist salary over time
Compare customer relations specialist salaries for individual cities or states with the national average.
Customer relations specialist salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $37,800 | $18.19 | +3.1% |
| 2024 | $36,600 | $17.62 | +2.8% |
| 2023 | $35,600 | $17.13 | +2.5% |
| 2022 | $34,700 | $16.69 | +1.8% |
| 2021 | $34,100 | $16.39 | +1.8% |
Recently added customer relations specialist salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Suburban Propane | Customer Relations Specialist | Saint Albans, VT | 06/29/2025 | $35,938 |
| Better Business Bureau Chicago | Customer Relations Specialist | Chicago, IL | 06/28/2025 | $36,523 |
| City of Sunny Isles Beach | Customer Relations Specialist | Sunny Isles Beach, FL | 06/28/2025 | $25,000 |
| Orkin, LLC | Customer Relations Specialist | Worthington, OH | 06/27/2025 | $39,653 |
| Brandsource | Customer Relations Specialist | Plainfield, IN | 06/27/2025 | $29,218 |
| Orkin, LLC | Customer Relations Specialist | Berlin, CT | 06/25/2025 | $39,653 |
| Orkin, LLC | Customer Relations Specialist | Richmond, VA | 06/25/2025 | $37,566 |
| Compass Health Network | Customer Relations Specialist Float | Columbia, MO | 06/25/2025 | $39,423 |
| Orkin, LLC | Customer Relations Specialist | Charlotte, NC | 06/24/2025 | $35,479 |
| Bha Corporate | Customer Relations Specialist | Springfield, MO | 06/23/2025 | $43,827 |
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