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The differences between customer relationship management consultants and systems analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer relationship management consultant and a systems analyst. Additionally, a customer relationship management consultant has an average salary of $97,795, which is higher than the $75,383 average annual salary of a systems analyst.
The top three skills for a customer relationship management consultant include power bi, azure and salesforce. The most important skills for a systems analyst are customer service, project management, and troubleshoot.
| Customer Relationship Management Consultant | Systems Analyst | |
| Yearly salary | $97,795 | $75,383 |
| Hourly rate | $47.02 | $36.24 |
| Growth rate | 9% | 9% |
| Number of jobs | 125,333 | 141,289 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 67% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
A customer relationship management consultant is responsible for providing management solutions for clients to develop successful customer relationships. Customer relationship management consultants evaluate business requirements and plans and identify potential risks that may affect the reputation and stability of an organization in the market. They also review the company's services, find strengths and weaknesses, and recommend solutions to enhance customer satisfaction. A customer relationship management consultant must be highly organizational and communicative, especially in finding opportunities to boost the company's brand image and maximize operational productivity to support the customers' needs and concerns.
A systems analyst is responsible for monitoring the effectiveness of technology systems and analyzing its efficiency for business operations and clients' needs. Systems analysts create specific modifications to operating systems and help design solutions and processes. Other tasks include managing the system's workflow, diagnosing and detecting malfunctions, performing troubleshooting, and assisting clients' with their concerns. A systems analyst must have excellent command with programming languages and the knowledge with the technology industry to understand systems' complexities and processes.
Customer relationship management consultants and systems analysts have different pay scales, as shown below.
| Customer Relationship Management Consultant | Systems Analyst | |
| Average salary | $97,795 | $75,383 |
| Salary range | Between $73,000 And $131,000 | Between $58,000 And $96,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Square Enix | The Citadel |
| Best paying industry | Retail | Finance |
There are a few differences between a customer relationship management consultant and a systems analyst in terms of educational background:
| Customer Relationship Management Consultant | Systems Analyst | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 67% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between customer relationship management consultants' and systems analysts' demographics:
| Customer Relationship Management Consultant | Systems Analyst | |
| Average age | 43 | 43 |
| Gender ratio | Male, 66.0% Female, 34.0% | Male, 69.4% Female, 30.6% |
| Race ratio | Black or African American, 9.5% Unknown, 5.0% Hispanic or Latino, 10.6% Asian, 22.5% White, 52.2% American Indian and Alaska Native, 0.2% | Black or African American, 10.7% Unknown, 5.0% Hispanic or Latino, 11.4% Asian, 14.4% White, 58.3% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 8% |