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The average salary for a Customer Relationship Management Consultant is approximately $97,795 per year, equating to about $47 per hour. Salaries can vary based on several factors, including geographic location, years of experience, and industry. For instance, consultants in high-demand regions or specialized industries often see increased earning potential.
Locations such as California, New York, and Texas offer some of the highest salaries for this role. Cities like San Francisco and New York City are particularly noteworthy, with salaries frequently exceeding the national average. The demand for CRM consultants is driven by businesses recognizing the importance of customer relationships in driving revenue.
These industries not only pay well but also offer opportunities for career advancement. As a CRM consultant, your skills can lead to senior roles, enhancing both your professional journey and financial rewards.
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The average customer relationship management consultant salary in California, Maryland, and Washington are the highest in the U.S. The lowest average customer relationship management consultant salary states are Wyoming, Missouri, and Kansas.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $115,205 | $55.39 |
| 2 | Utah | $95,675 | $46.00 |
| 3 | Washington | $104,065 | $50.03 |
| 4 | Nevada | $100,735 | $48.43 |
| 5 | Rhode Island | $95,367 | $45.85 |
| 6 | West Virginia | $91,507 | $43.99 |
| 7 | Oregon | $98,283 | $47.25 |
| 8 | Delaware | $99,360 | $47.77 |
| 9 | Pennsylvania | $94,523 | $45.44 |
| 10 | Texas | $94,331 | $45.35 |
| 11 | Oklahoma | $91,187 | $43.84 |
| 12 | Massachusetts | $99,857 | $48.01 |
| 13 | New York | $99,496 | $47.83 |
| 14 | Maine | $91,825 | $44.15 |
| 15 | New Jersey | $100,496 | $48.32 |
| 16 | Michigan | $89,579 | $43.07 |
| 17 | Maryland | $105,782 | $50.86 |
| 18 | District of Columbia | $93,865 | $45.13 |
| 19 | Tennessee | $87,241 | $41.94 |
| 20 | Virginia | $95,624 | $45.97 |
| 21 | Connecticut | $95,049 | $45.70 |
| 22 | New Hampshire | $94,670 | $45.51 |
| 23 | North Carolina | $92,448 | $44.45 |
| 24 | Arizona | $91,999 | $44.23 |
| 25 | Illinois | $93,371 | $44.89 |
| 26 | Ohio | $90,351 | $43.44 |
| 27 | Alabama | $87,798 | $42.21 |
| 28 | South Carolina | $89,061 | $42.82 |
| 29 | New Mexico | $88,448 | $42.52 |
| 30 | Louisiana | $92,629 | $44.53 |
| 31 | North Dakota | $89,301 | $42.93 |
| 32 | Minnesota | $92,300 | $44.38 |
| 33 | Kentucky | $85,919 | $41.31 |
| 34 | Arkansas | $87,317 | $41.98 |
| 35 | Hawaii | $93,065 | $44.74 |
| 36 | Vermont | $89,395 | $42.98 |
| 37 | Wyoming | $85,104 | $40.92 |
| 38 | Indiana | $88,740 | $42.66 |
| 39 | Idaho | $89,589 | $43.07 |
| 40 | Montana | $89,521 | $43.04 |
| 41 | Florida | $87,181 | $41.91 |
| 42 | Iowa | $86,714 | $41.69 |
| 43 | Georgia | $88,254 | $42.43 |
| 44 | Wisconsin | $85,663 | $41.18 |
| 45 | Alaska | $90,073 | $43.30 |
| 46 | Nebraska | $87,196 | $41.92 |
| 47 | South Dakota | $79,068 | $38.01 |
| 48 | Mississippi | $82,596 | $39.71 |
| 49 | Colorado | $84,550 | $40.65 |
| 50 | Kansas | $84,819 | $40.78 |
| 51 | Missouri | $84,851 | $40.79 |
The highest-paying cities for customer relationship management consultants are San Francisco, CA, Rockville, MD, and Seattle, WA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $121,935 | $58.62 |
| 2 | Rockville, MD | $105,675 | $50.81 |
| 3 | Seattle, WA | $104,541 | $50.26 |
| 4 | Woodbridge, NJ | $100,497 | $48.32 |
| 5 | Boston, MA | $99,956 | $48.06 |
| 6 | New York, NY | $99,768 | $47.97 |
| 7 | Arlington, VA | $96,175 | $46.24 |
| 8 | Philadelphia, PA | $94,920 | $45.63 |
| 9 | Austin, TX | $94,534 | $45.45 |
| 10 | Washington, DC | $93,896 | $45.14 |
| 11 | Chicago, IL | $93,705 | $45.05 |
| 12 | Raleigh, NC | $93,217 | $44.82 |
| 13 | Baton Rouge, LA | $92,770 | $44.60 |
| 14 | Saint Paul, MN | $92,420 | $44.43 |
| 15 | Phoenix, AZ | $92,153 | $44.30 |
| 16 | Columbus, OH | $90,042 | $43.29 |
| 17 | Indianapolis, IN | $88,545 | $42.57 |
| 18 | Columbus, GA | $88,542 | $42.57 |
| 19 | Tampa, FL | $88,271 | $42.44 |
| 20 | Milwaukee, WI | $85,874 | $41.29 |
A customer relationship management consultant's salary ranges from $73,000 a year at the 10th percentile to $131,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $131,000 | $10,917 | $63 |
| 75th Percentile | $114,000 | $9,500 | $55 |
| Average | $97,795 | $8,150 | $47 |
| 25th Percentile | $83,000 | $6,917 | $40 |
| 10th Percentile | $73,000 | $6,083 | $35 |
The highest paying types of customer relationship management consultants are senior sap consultant, senior technical consultant, and lead consultant.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Systems Analyst | $75,383 | $6,282 | $36.24 | 141,289 |
| Programmer Analyst | $71,563 | $5,964 | $34.41 | 248,781 |
| Consultant/Team Lead | $97,051 | $8,088 | $46.66 | 83,268 |
| Consultant | $78,912 | $6,576 | $37.94 | 171,733 |
| SAP Consultant | $88,806 | $7,400 | $42.70 | 30,135 |
| SAP Fico Consultant | $97,165 | $8,097 | $46.71 | 30,786 |
Top companies hiring customer relationship management consultants now:
Customer relationship management consultant salaries at Square Enix and ByteDance are the highest-paying according to our most recent salary estimates. In addition, the average customer relationship management consultant salary at companies like Mayo Clinic and Slalom are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Square Enix | $132,273 | $63.59 |
| 2 | ByteDance | $131,813 | $63.37 |
| 3 | Mayo Clinic | $129,813 | $62.41 |
| 4 | Slalom | $127,025 | $61.07 |
| 5 | Bed Bath & Beyond | $124,941 | $60.07 |
| 6 | MUFG EMEA | $119,391 | $57.40 |
| 7 | TIBCO Software | $117,783 | $56.63 |
| 8 | Fox News | $114,818 | $55.20 |
| 9 | Rohde & Schwarz | $114,775 | $55.18 |
| 10 | Lionsgate | $114,744 | $55.17 |
| 11 | SAP | $114,012 | $54.81 |
| 12 | HubSpot | $112,534 | $54.10 |
| 13 | Advent Software | $112,505 | $54.09 |
| 14 | Tableau | $112,412 | $54.04 |
| 15 | HP | $111,857 | $53.78 |
| 16 | Ecolab | $111,767 | $53.73 |
| 17 | Shutterfly | $111,664 | $53.68 |
| 18 | Salesforce | $110,904 | $53.32 |
| 19 | Ford Motor | $110,668 | $53.21 |
| 20 | Lenovo | $110,156 | $52.96 |
The average customer relationship management consultant salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Retail | $105,565 | $50.75 |
| 2 | Manufacturing | $99,901 | $48.03 |
| 3 | Technology | $99,638 | $47.90 |
| 4 | Energy | $97,536 | $46.89 |
| 5 | Professional | $96,092 | $46.20 |
| 6 | Telecommunication | $95,968 | $46.14 |
The average customer relationship management consultant salary has risen by $15,748 over the last ten years. In 2014, the average customer relationship management consultant earned $82,047 annually, but today, they earn $97,795 a year. That works out to a 8% change in pay for customer relationship management consultants over the last decade.
Compare customer relationship management consultant salaries for cities or states with the national average over time.
Compare customer relationship management consultant salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $97,800 | $47.02 | +3.3% |
| 2024 | $94,600 | $45.47 | +2.3% |
| 2023 | $92,400 | $44.44 | +0.5% |
| 2022 | $91,900 | $44.20 | +1.2% |
| 2021 | $90,800 | $43.68 | +1.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Prologis | Technical Lead, Digital Customer Experience & CRM | Denver, CO | 06/30/2025 | $117,000 |
| VMLY&R | CRM Experience Developer, Braze | Chicago, IL | 06/28/2025 | $50,000 |
| The Gap | Director CRM-Center of Excellence | San Francisco, CA | 06/26/2025 | $168,300 |
| The Gap | Director CRM-Center of Excellence | New York, NY | 06/26/2025 | $168,300 |
| Prologis | Technical Lead, Digital Customer Experience & CRM | San Francisco, CA | 06/26/2025 | $117,000 |
| UCLA Extension | Salesforce CRM Essentials-Ucla Extension | Los Angeles, CA | 06/20/2025 | $37,620 |
| Capgemini | CRM Architect | Fine, NY | 06/19/2025 | $135,549 |
| Deloitte | Customers OPS Healthcare Life Science Veeva CRM Senior Consultant | Pittsburgh, PA | 06/18/2025 | $131,175 |
| Deloitte | Customers OPS Healthcare Life Science Veeva CRM Senior Consultant | Charlotte, NC | 06/18/2025 | $131,175 |
| Deloitte | Customers OPS Healthcare Life Science Veeva CRM Senior Consultant | Los Angeles, CA | 06/18/2025 | $131,175 |
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