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Best customer relationship manager certifications
The best certifications for a customer relationship manager are Certified Manager Certification (CM), International Accredited Business Accountant (IABA), and Certified Professional, Life and Health Insurance Program (CPLHI).
Customer relationship manager certifications demonstrate your competency as a customer relationship manager to employers. However, not all customer relationship manager certifications provide the same value.
Below is a list of the best customer relationship manager certifications. Obtaining a customer relationship manager certification will give you a leg up when you apply for jobs and increase your potential salary.
3 best certifications for customer relationship managers
| Rank | Customer relationship manager certification | Organization |
|---|---|---|
| 1 | Certified Manager Certification (CM) | ICPM |
| 2 | International Accredited Business Accountant (IABA) | ACAT |
| 3 | Certified Professional, Life and Health Insurance Program (CPLHI) | LOMA |
3 best customer relationship manager certifications
1. Certified Manager Certification (CM)
The Certified Manager Animal Resources (CMAR) certification program is designed to raise competency and professionalism in the field of Animal Resources Management. The CMAR designation involves a series of four examinations: three exams arranged via an organization called the Institute for Certified Professional Managers (ICPM), and the Animal Resources Exam offered by AALAS. Obtaining the CMAR designation is a sign of professionalism in the field of animal resources management.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
2. International Accredited Business Accountant (IABA)
ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? No
3. Certified Professional, Life and Health Insurance Program (CPLHI)
The Certified Professional, Life and Health Insurance Program (CPLHI) Program is a three-course education program in Bahasa Indonesia specifically designed to meet the industry education requirements of professionals in Indonesia. Recognized by the Insurance Directorate, Ministry of Finance and the Life Assurance Association of Indonesia (AAJI), who also requested LOMA create the program, the CPLHI Program provides a comprehensive business education for life and health insurance professionals.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
What is the best certification for a customer relationship manager?
The best customer relationship manager certification is Certified Manager Certification (CM). The Certified Manager Certification (CM) is awarded by the Institute of Certified Professional Managers. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this customer relationship manager certification:
- To become a certified Certified Manager Certification (CM), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every year.
The most common combination of customer relationship manager certifications include: Certified Manager Certification (CM), International Accredited Business Accountant (IABA), and Certified Professional, Life and Health Insurance Program (CPLHI).
Online courses for customer relationship managers to earn certifications
1. Customer Relationship Management A Retail Perspective
The success of your business through managing relationships with customers effectively...
2. CRM: Customer Relationship Management
Practical Ideas To Generate Sales, Loyalty And Repeat Business Fast...
3. Customer Service Training: Dealing with Difficult Customers
Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...
4. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
5. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
6. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
7. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
8. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
9. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
10. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
11. Customer Service
How to Approach New Customers and Maintain Existing Ones...
12. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
13. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
14. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...
15. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
16. Customer Success: Build Cross-Functional Relationships
Lead through influence and collaboration with marketing, sales, support, services, product, finance, and leadership...
17. Essential Customer Success
The definitive Customer Success Management course. Practical resources for professional Customer Success Managers...
18. Dealing With Angry Customers
Skills and Techniques for Handling Most Customer Situations...
19. Customer Success Manager (CSM) Elite
Accelerate your Customer Success career with actionable strategies you can implement immediately...
20. Customer Experience Management Essentials
Learn How To Measure And Improve Customer Loyalty...