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Customer relationship manager salary
Average customer relationship manager salary
$78,814
Average Customer Relationship Manager Salary
The average salary for a Customer Relationship Manager in the United States is approximately $78,814 annually. This figure can vary significantly based on several factors, including geographic location, years of experience, and specific industry sector. For instance, those in higher-paying states such as California or New York often see salaries exceeding the national average.
Factors Influencing Salary
Experience level plays a crucial role in salary determination. Entry-level positions typically offer lower salaries, while seasoned professionals with extensive experience can command much higher compensation. Additionally, specialization in sectors like technology or finance can lead to better salary packages.
Salary by State
Understanding the average salary by state can provide insight into where to focus job searches. For example, Customer Relationship Managers in states such as California, New York, and Texas often enjoy higher salaries compared to their counterparts in other regions.
Conclusion
Overall, pursuing a career as a Customer Relationship Manager offers promising opportunities, especially for those committed to developing strong client relationships. Evaluate your skills and consider your options to maximize your earning potential.
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Where can a Customer Relationship Manager earn more?
Customer relationship manager salaries by experience level
| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level customer relationship manager | $57,400 | $27.60 |
| Mid-level customer relationship manager | $66,200 | $31.81 |
| Senior-level customer relationship manager | $95,900 | $46.13 |
Customer relationship manager salary estimates from across the web
Average customer relationship manager salary by state
The highest-paying states for customer relationship managers are Washington, California, and New York. The lowest average customer relationship manager salary states are Virginia, Louisiana, and Hawaii.
- State view
- County view
Highest paying states for customer relationship managers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $103,869 | $49.94 |
| 2 | Washington | $109,302 | $52.55 |
| 3 | California | $106,430 | $51.17 |
| 4 | Utah | $88,906 | $42.74 |
| 5 | Rhode Island | $87,544 | $42.09 |
| 6 | District of Columbia | $96,251 | $46.27 |
| 7 | North Dakota | $84,503 | $40.63 |
| 8 | Massachusetts | $89,423 | $42.99 |
| 9 | New Hampshire | $88,673 | $42.63 |
| 10 | Minnesota | $87,442 | $42.04 |
| 11 | Arizona | $85,756 | $41.23 |
| 12 | Alaska | $103,437 | $49.73 |
| 13 | Illinois | $79,985 | $38.45 |
| 14 | Pennsylvania | $82,227 | $39.53 |
| 15 | Vermont | $79,551 | $38.25 |
| 16 | Oregon | $95,221 | $45.78 |
| 17 | Delaware | $80,420 | $38.66 |
| 18 | Ohio | $76,483 | $36.77 |
| 19 | Wisconsin | $80,356 | $38.63 |
| 20 | New Jersey | $79,897 | $38.41 |
| 21 | South Dakota | $83,193 | $40.00 |
| 22 | New Mexico | $78,412 | $37.70 |
| 23 | Nebraska | $76,746 | $36.90 |
| 24 | Maryland | $78,818 | $37.89 |
| 25 | Michigan | $75,153 | $36.13 |
| 26 | Iowa | $77,436 | $37.23 |
| 27 | Colorado | $76,869 | $36.96 |
| 28 | Connecticut | $75,298 | $36.20 |
| 29 | North Carolina | $72,355 | $34.79 |
| 30 | Georgia | $71,944 | $34.59 |
| 31 | Indiana | $71,137 | $34.20 |
| 32 | Tennessee | $70,063 | $33.68 |
| 33 | Missouri | $73,292 | $35.24 |
| 34 | Kentucky | $69,903 | $33.61 |
| 35 | Idaho | $72,409 | $34.81 |
| 36 | Texas | $69,925 | $33.62 |
| 37 | Kansas | $71,381 | $34.32 |
| 38 | Arkansas | $67,601 | $32.50 |
| 39 | Montana | $66,753 | $32.09 |
| 40 | Maine | $69,080 | $33.21 |
| 41 | Alabama | $69,083 | $33.21 |
| 42 | Nevada | $67,192 | $32.30 |
| 43 | Wyoming | $68,282 | $32.83 |
| 44 | Virginia | $65,560 | $31.52 |
| 45 | South Carolina | $68,677 | $33.02 |
| 46 | Florida | $58,791 | $28.26 |
| 47 | Oklahoma | $66,446 | $31.95 |
| 48 | West Virginia | $62,534 | $30.06 |
| 49 | Hawaii | $63,460 | $30.51 |
| 50 | Louisiana | $64,642 | $31.08 |
| 51 | Mississippi | $58,645 | $28.19 |
Highest paying cities for customer relationship managers
The highest-paying cities for customer relationship managers are San Francisco, CA, Seattle, WA, and Hicksville, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $115,612 | $55.58 |
| 2 | Seattle, WA | $110,223 | $52.99 |
| 3 | Hicksville, NY | $104,012 | $50.01 |
| 4 | Washington, DC | $96,366 | $46.33 |
| 5 | Boston, MA | $89,348 | $42.96 |
| 6 | Phoenix, AZ | $85,976 | $41.33 |
| 7 | Sheboygan, WI | $80,842 | $38.87 |
| 8 | Addison, IL | $80,078 | $38.50 |
| 9 | Newark, NJ | $79,951 | $38.44 |
| 10 | Centennial, CO | $76,825 | $36.94 |
| 11 | Durham, NC | $73,602 | $35.39 |
| 12 | Saint Louis, MO | $73,343 | $35.26 |
| 13 | Atlanta, GA | $72,363 | $34.79 |
| 14 | Lenexa, KS | $71,358 | $34.31 |
| 15 | Huntsville, AL | $70,452 | $33.87 |
| 16 | San Antonio, TX | $70,204 | $33.75 |
| 17 | Sterling, VA | $66,313 | $31.88 |
| 18 | Tampa, FL | $59,572 | $28.64 |
Customer relationship manager salary details
A customer relationship manager's salary ranges from $54,000 a year at the 10th percentile to $113,000 at the 90th percentile.
What is a customer relationship manager's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $113,000 | $9,417 | $54 |
| 75th Percentile | $95,000 | $7,917 | $46 |
| Average | $78,814 | $6,568 | $38 |
| 25th Percentile | $64,000 | $5,333 | $31 |
| 10th Percentile | $54,000 | $4,500 | $26 |
Highest paying customer relationship manager jobs
The highest paying types of customer relationship managers are customer service director, customer support manager, and support manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Project Coordinator | $50,375 | $4,198 | $24.22 | 38,743 |
| Client Service Supervisor | $48,789 | $4,066 | $23.46 | 75,154 |
| Customer Service Director | $134,962 | $11,247 | $64.89 | 158,016 |
| Office Manager | $43,395 | $3,616 | $20.86 | 53,712 |
| Team Manager | $82,017 | $6,835 | $39.43 | 96,615 |
| Desk Manager | $75,140 | $6,262 | $36.13 | 45,871 |
Top companies hiring customer relationship managers now:
Which companies pay customer relationship managers the most?
Customer relationship manager salaries at Amazon and The New York Times Company are the highest-paying according to our most recent salary estimates. In addition, the average customer relationship manager salary at companies like HSBC Bank and Swank Motion Pictures are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Amazon | $126,009 | $60.58 |
| 2 | The New York Times Company | $120,672 | $58.02 |
| 3 | HSBC Bank | $101,345 | $48.72 |
| 4 | Swank Motion Pictures | $97,687 | $46.96 |
| 5 | CSC Holdings LLC | $89,524 | $43.04 |
| 6 | Corning Incorporated | $89,475 | $43.02 |
| 7 | TriNet | $87,685 | $42.16 |
| 8 | National Grid plc | $85,861 | $41.28 |
| 9 | Quest Diagnostics | $83,829 | $40.30 |
| 10 | Walmart | $82,722 | $39.77 |
| 11 | SWFcontract | $80,384 | $38.65 |
| 12 | Esri | $80,026 | $38.47 |
| 13 | NCI | $77,851 | $37.43 |
| 14 | Bank of America | $75,348 | $36.23 |
| 15 | CSG | $74,967 | $36.04 |
| 16 | Public Health - Dayton & Montgomery County | $74,450 | $35.79 |
| 17 | Hewlett Packard Enterprise | $74,266 | $35.70 |
| 18 | Comcast | $73,716 | $35.44 |
| 19 | Duke University Health System | $72,713 | $34.96 |
| 20 | Lloyd's Register | $72,411 | $34.81 |
Wage gap by gender, race and education
Customer Relationship Manager salary by industry
The average customer relationship manager salary varies across industries:
- The average customer relationship manager salary in the technology industry is $85,424, the highest of any industry.
- The average customer relationship manager salary in the finance industry is $75,665.
- Customer relationship managers in the retail industry earn an average salary of $66,228, the lowest of any industry.
Highest paying industries for customer relationship managers
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $85,424 | $41.07 |
| 2 | Finance | $75,665 | $36.38 |
| 3 | Transportation | $69,376 | $33.35 |
| 4 | Retail | $66,228 | $31.84 |
High paying customer relationship manager jobs
Customer relationship manager salary trends
The average customer relationship manager salary has risen by $12,999 over the last ten years. In 2014, the average customer relationship manager earned $65,815 annually, but today, they earn $78,814 a year. That works out to a 8% change in pay for customer relationship managers over the last decade.
Compare customer relationship manager salaries for cities or states with the national average over time.
Average customer relationship manager salary over time
Compare customer relationship manager salaries for individual cities or states with the national average.
Customer relationship manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $78,800 | $37.89 | +3.1% |
| 2024 | $76,300 | $36.70 | +1.4% |
| 2023 | $75,300 | $36.18 | +1.3% |
| 2022 | $74,200 | $35.69 | +1.3% |
| 2021 | $73,300 | $35.23 | +3.1% |
Recently added customer relationship manager salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Floor & Decor | Connected Customer Manager | Port Chester, NY | 06/19/2025 | $43,806 |
| CVS Health | Manager, Customer Insights | Woonsocket, RI | 06/17/2025 | $66,330 |
| Zurich Na | Customer Relationship & Distribution Manager (Crdm) | Lincoln, NE | 06/17/2025 | $98,300 |
| Zurich Na | Customer Relationship & Distribution Manager (Crdm) | Albany, NY | 06/17/2025 | $98,300 |
| Zurich Na | Customer Relationship & Distribution Manager (Crdm) | Salem, OR | 06/17/2025 | $98,300 |
| Zurich Na | Customer Relationship & Distribution Manager (Crdm) | Santa Fe, NM | 06/17/2025 | $98,300 |
| Zurich Na | Customer Relationship & Distribution Manager (Crdm) | Providence, RI | 06/17/2025 | $98,300 |
| Zurich Na | Customer Relationship & Distribution Manager (Crdm) | Helena, MT | 06/17/2025 | $98,300 |
| Zurich Na | Customer Relationship & Distribution Manager (Crdm) | Saint Paul, MN | 06/17/2025 | $98,300 |
| Zurich Na | Customer Relationship & Distribution Manager (Crdm) | Annapolis, MD | 06/17/2025 | $98,300 |
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