Customer relationship specialist demographics and statistics in the US
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Customer relationship specialist demographics by:
Customer relationship specialist gender statistics
62.3% of customer relationship specialists are women and 37.7% of customer relationship specialists are men.
- Female, 62.3%
- Male, 37.7%
Customer relationship specialist gender ratio
| Gender | Percentages |
|---|---|
| Female | 62.3% |
| Male | 37.7% |
Customer relationship specialist gender pay gap
Women earn 93¢ for every $1 earned by men
Male income
$72,901
Female income
$68,079
Customer relationship specialist gender ratio over time
This data breaks down the percentage of men and women in customer relationship specialist positions over time. Currently, 62.3% of customer relationship specialists are female.
Customer relationship specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 35.85% | 64.15% |
| 2011 | 35.70% | 64.30% |
| 2012 | 37.30% | 62.70% |
| 2013 | 37.77% | 62.23% |
| 2014 | 38.31% | 61.69% |
| 2015 | 38.19% | 61.81% |
| 2016 | 38.79% | 61.21% |
| 2017 | 39.25% | 60.75% |
| 2018 | 37.86% | 62.14% |
| 2019 | 37.39% | 62.61% |
| 2020 | 38.08% | 61.92% |
| 2021 | 37.67% | 62.33% |
Customer relationship specialist related jobs gender ratio
We compared customer relationship specialists with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Customer Relationship Specialist | 38% | 62% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer relationship specialist demographics by race
The most common ethnicity among customer relationship specialists is White, which makes up 54.1% of all customer relationship specialists. Comparatively, 20.6% of customer relationship specialists are Hispanic or Latino and 12.4% of customer relationship specialists are Black or African American.
- White, 54.1%
- Hispanic or Latino, 20.6%
- Black or African American, 12.4%
- Asian, 6.8%
- Unknown, 5.5%
- American Indian and Alaska Native, 0.6%
Customer relationship specialist race
| Customer relationship specialist race | Percentages |
|---|---|
| White | 54.1% |
| Hispanic or Latino | 20.6% |
| Black or African American | 12.4% |
| Asian | 6.8% |
| Unknown | 5.5% |
| American Indian and Alaska Native | 0.6% |
Customer relationship specialist race and ethnicity over time
See how customer relationship specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer relationship specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 61.54% | 12.68% | 6.05% | 16.60% |
| 2011 | 61.26% | 12.97% | 6.19% | 16.47% |
| 2012 | 60.46% | 12.85% | 6.00% | 17.32% |
| 2013 | 60.81% | 12.69% | 6.17% | 17.00% |
| 2014 | 60.19% | 12.63% | 6.48% | 17.18% |
| 2015 | 59.57% | 12.37% | 6.26% | 18.30% |
| 2016 | 58.68% | 12.86% | 6.51% | 18.19% |
| 2017 | 59.60% | 12.28% | 6.47% | 18.02% |
| 2018 | 59.42% | 11.86% | 6.64% | 18.40% |
| 2019 | 59.01% | 12.06% | 6.44% | 18.91% |
| 2020 | 56.45% | 11.46% | 6.59% | 19.52% |
| 2021 | 54.14% | 12.42% | 6.76% | 20.55% |
Customer relationship specialist wage gap by race
According to our data, asian customer relationship specialists have the highest average salary compared to other ethnicities. Black or african american customer relationship specialists have the lowest average salary at $71,428.
| Ethnicity | Salary |
|---|---|
| Unknown | $71,622 |
| White | $73,153 |
| Black or African American | $71,428 |
| Asian | $75,632 |
| Hispanic or Latino | $72,747 |
Average customer relationship specialist age
See how the average age of customer relationship specialists varies based on ethnicity and gender.
Male
Female
Customer relationship specialist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Customer relationship specialist age breakdown
The average age of customer relationship specialists is 40+ years years old, representing 49% of the customer relationship specialist population.
Customer relationship specialist age breakdown
| Customer Relationship Specialist Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Customer relationship specialist educational attainment
The most common degree for customer relationship specialists is bachelor's degree, with 61% of customer relationship specialists earning that degree. The second and third most common degree levels are associate degree degree at 17% and associate degree degree at 9%.
- Bachelor's, 61%
- Associate, 17%
- High School Diploma, 9%
- Master's, 8%
- Other Degrees, 5%
Customer relationship specialists by degree level
| Customer relationship specialist degree | Percentages |
|---|---|
| Bachelor's | 61% |
| Associate | 17% |
| High School Diploma | 9% |
| Master's | 8% |
| Other Degrees | 5% |
Customer relationship specialist jobs you might like
Customer relationship specialist wage gap by degree level
According to the data, customer relationship specialists with a Master's degree earn more than those without, at $89,107 annually. With a Bachelor's degree, customer relationship specialists earn a median annual income of $82,554 compared to $69,141 for customer relationship specialists with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $89,107 |
| High School Diploma or Less | $64,743 |
| Bachelor's Degree | $82,554 |
| Some College/ Associate Degree | $69,141 |
Customer relationship specialist employment statistics
Most customer relationship specialists work for a private in the finance industry.
Company size where customer relationship specialists work
Below, you can see the size of companies where customer relationship specialists work.
Customer relationship specialist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 11% |
| 100 - 500 employees | 16% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 27% |
| > 10,000 employees | 33% |
Customer relationship specialist jobs by company type
Employees with the customer relationship specialist job title have their preferences when it comes to working for a company. For instance, most customer relationship specialists prefer to work at private companies over public companies.
Customer relationship specialist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 4% |
| Public | 37% |
| Private | 57% |
| Government | 1% |
Customer relationship specialist jobs by industry
The most common industries for customer relationship specialists are finance, technology and professional.
Customer relationship specialist industry statistics
| Industry | Percentages |
|---|---|
| Finance | 21% |
| Fortune 500 | 15% |
| Technology | 12% |
| Professional | 9% |
| Manufacturing | 6% |
| Retail | 5% |
| Health Care | 4% |
| Media | 3% |
| Hospitality | 3% |
| Energy | 3% |
| Education | 3% |
| Transportation | 2% |
| Automotive | 2% |
| Telecommunication | 2% |
| Non Profits | 2% |
| Insurance | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Government | 1% |
| Utilities | 1% |
| Real Estate | 1% |
| Start-up | 1% |
Customer relationship specialist turnover and employment statistics
Customer relationship specialist unemployment rate over time
The unemployment rate for customer relationship specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer relationship specialist unemployment rate by year
| Year | Customer relationship specialist unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average customer relationship specialist tenure
The average customer relationship specialist stays at their job for 1-2 years, based on the 2,533 customer relationship specialists resumes in Zippia's database.
Customer relationship specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 22% |
| 1-2 years | 36% |
| 3-4 years | 14% |
| 5-7 years | 17% |
| 8-10 years | 5% |
| 11+ years | 6% |
Customer relationship specialist LGBT ratio compared to similar jobs
Review the percent of customer relationship specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Order Entry Administrator | 5.53% | 69,780 |
| Work Force Advisor | 6.73% | 41,540 |
| Customer Relationship Specialist | 7.19% | - |
| Cut File Clerk | 8.60% | 66,500 |
| Credit Charge Authorizer | 8.99% | 10,195 |
| Library Clerical Assistant | 11.16% | 2,437 |
| Receptionist/Human Resources Assistant | 15.31% | 63,704 |
Similar customer relationship specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Order Entry Administrator | 5.53% | 69,780 |
| Work Force Advisor | 6.73% | 41,540 |
| Cut File Clerk | 8.60% | 66,500 |
| Credit Charge Authorizer | 8.99% | 10,195 |
| Library Clerical Assistant | 11.16% | 2,437 |
| Receptionist/Human Resources Assistant | 15.31% | 63,704 |
Foreign languages spoken by customer relationship specialists
The most common foreign language among customer relationship specialists is Spanish at 52.4%. The second-most popular foreign language spoken is Portuguese at 6.0% and French is the third-most popular at 6.0%.
- Spanish, 52.4%
- Portuguese, 6.0%
- French, 6.0%
- Chinese, 3.6%
- German, 3.6%
- Other, 28.4%
Customer relationship specialist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 52.4% |
| Portuguese | 6.0% |
| French | 6.0% |
| Chinese | 3.6% |
| German | 3.6% |
| Other | 28.4% |
