Customer representative jobs near me - 4,149 jobs

Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

Job title: Customer Support/Account Rep Duration: 6months Pay rate: $18/hr - $19.17/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.

Right of Way Agent This opportunity is with an established leader in utility engineering and construction that has been supporting communities for decades. The organization is built on a strong culture of safety, teamwork, and high performance. As a Right of Way Agent, you will play an important role in supporting utility projects by helping secure access to property, analyzing land records, and serving as a liaison between internal teams, property owners, and external partners. Position Summary The Right of Way Agent is responsible for learning and performing all functions related to the acquisition and management of utility right of way. Comprehensive training is provided. This role combines fieldwork, research, communication, and problem-solving to help ensure utility projects move forward smoothly. Key Responsibilities Research and identify land and property ownership using public records and county databases. Review, analyze, and interpret title documents, easements, deeds, and other land rights information. Learn to negotiate with property owners to secure right of way agreements and permissions. Interpret engineering drawings, site plans, and survey data to understand project impacts. Maintain accurate documentation of all contacts, agreements, and activities. Act as a liaison between internal departments, property owners, customers, and external agencies to support right-of-way activities. Support project managers and field teams by providing necessary property and access information. Assist with resolving obstacles or issues related to land access, easements, or property concerns. Qualifications High school diploma or equivalent; prior customer service, fieldwork, real estate, or administrative experience is a plus. Strong verbal communication skills, with the ability to interact professionally with property owners, coworkers, and public officials. Valid driver's license and an acceptable driving record. Ability to learn new technical information quickly and work independently with guidance. Skills & Competencies Excellent organizational and time-management skills; able to prioritize multiple tasks effectively. Strong written communication skills for documenting agreements and interactions. Self-motivated and able to follow established procedures and schedules. Strong interpersonal skills and the ability to maintain positive, professional relationships. Flexibility and adaptability in a fast-paced, fluid work environment. Analytical and problem-solving skills, with the ability to review documents and make sound decisions. Understanding of basic financial impacts related to project decisions (training provided). Proficiency with computers, including ability to learn mapping systems, document platforms, and internal software tools. Physical Demands & Work Environment Ability to work outdoors for approximately 50% of the work week, including visiting properties, job sites, and public offices. Willingness to work occasional overtime, weekends, or evenings depending on project deadlines and workload. Work environment is fast-paced, dynamic, and requires strong attention to detail and adaptability.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

At Cymbiotika, we believe that wellness starts with trust. That's why we're committed to creating supplements that are not only effective but also transparent. From the moment you pick up one of our products, you'll know exactly what's inside-no hidden ingredients, no confusing labels. We take pride in using only the highest-quality ingredients, carefully sourced and backed by science, to ensure you're getting the best of nature and innovation in every supplement. We understand that health is personal, which is why our supplements are designed to work with your body, not against it. By focusing on bioavailability and using advanced liposomal delivery systems, we ensure that your body can absorb and use the nutrients to their fullest potential. Our goal is simple: to help you feel your best, with products you can trust, made with ingredients you feel good about. With Cymbiotika, you're not just taking a supplement-you're joining a community of people who value wellness, science, and the power of transparency. We're here to empower you on your journey to better health, every step of the way. We are looking for a motivated and experienced Customer Experience Advocate to join our Cymbiotika team! As a Customer Experience Advocate, you will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. Role Overview As a Customer Experience Advocate, you are the voice of the company, specializing in extensive product knowledge, record keeping, and problem solving. Working alongside multiple departments, you will answer customer questions and concerns with confidence and a positive attitude. Responsibilities: Provide customers with order verification, updates regarding shipment, product availability and pricing. Work closely with cross-functional departments to enhance customer services and brand awareness. Provide analytical and specialized administrative support with general instructions. Inform customers about new products and usage. Analyze customer feedback on new and existing products, as well as preparing reports. Respond to customer queries in a timely and effective manner, via phone, email, or social media. Participate in weekly meetings that are structured to aid in the enhancement of professional development. Maintain accurate records and document all customer service activities and discussions. Requirements: At least 1 year of relevant experience Exceptional communication, collaboration, and problem-solving skills. Exceptional interpersonal skills and a client-centered approach. Great organizational and time management abilities. Proficiency in Google and customer service softwares What We Offer: Welcome Package: Receive a curated selection of Cymbiotika products to kickstart your wellness journey with us at your 45th day. Exclusive Employee Discounts: Enjoy 70% off all products for yourself and 50% off for friends and family. Flexible Fridays: Work from home Fridays to ease into your weekend with balance and flexibility. Catered Team Lunches: Connect with your colleagues over delicious catered lunches every Wednesday. Beverage Perks: Cold brew, coffee, and fridge full of drinks. Snacks: Variety of snacks to keep you fueled. Wellness Facilities: Unwind in our on-site meditation room or recharge with red-light therapy. VIP Access: Enjoy exclusive suite access at Petco Park for San Diego Padres home games. Fitness Perks: Complimentary ClassPass membership for access to fitness classes and wellness activities. Paid Time Off: Enjoy 13 paid company holidays, a generous PTO policy that grows with your tenure, and dedicated sick time to support your health and work-life balance. Comprehensive Health Benefits: Dental, vision, and health insurance plans with 100% employer-paid coverage options. Exclusive Lifestyle Discounts: Special offers through partners like Farmers Insurance, hotels, movie theaters, theme parks, and more. Team-Building Activities: Join regular team outings and events that foster collaboration, creativity, and fun. Retirement Plan: 401(k) plan with matching contributions to help secure your financial future. Community Engagement: Participate in company-sponsored volunteer events and give back to causes that matter.

SpotOn Roofing & Exteriors was built on a foundation of trust, craftsmanship, and customer-first service. We deliver high-quality roofing and exterior solutions with one-day installations, lifetime warranties, flexible financing, and industry-leading customer care. We're growing fast and building a high-performance sales organization and we're looking for driven sales professionals who want a real career, not just a job. Role Description As an Outside Sales Representative, you'll act as a trusted consultant to homeowners by: Meeting with pre-qualified homeowners for roof and exterior evaluations. Educating customers on roofing, siding, and exterior solutions. Presenting customized proposals and closing deals in-home. Prospecting through canvassing, referrals, and community outreach. Managing your pipeline and follow-ups using CRM tools. Delivering a top-tier customer experience from first contact to contract. Qualifications This role is ideal for candidates with experience or interest in: B2C or B2B sales (ADP, TQL, POS sales, telecom, solar, auto, etc.) Outside sales or face-to-face selling. Competitive, performance-driven environments. Goal-oriented, money-motivated individuals. What we offer: Base salary + uncapped commission Average reps earn $75K-$100K+, top performers $150K+ Structured sales training & onboarding Clear career path into Senior Rep / Leadership Flexible financing tools that make selling easier One-day installs & lifetime warranties = easier closes Strong operations & customer support team Ready to Build a Sales Career? If you're competitive, coachable, and hungry to grow your income, we want to talk to you. Apply today!

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Job Title: Customer Service Duration: 6+ Months (Extension) Shift: 8:00 AM - 5:00 PM Qualifications: Bachelor's degree, associate's degree with certifications, or 2-4 years of progressive customer service experience Excellent communication skills Strong interpersonal and relationship management skills Prior experience in conflict resolution Strong multitasking ability Exposure to building products and/or retail industry preferred Strong systems aptitude and Microsoft Office skills SAP experience required Order Management: Accept, enter, schedule, and maintain orders in SAP Use Salesforce and Order Entry Document Manager (OEDM) Execute all types of order processing (EDI/Business Connections) Verify pricing Respond to inquiries related to inventory availability, production schedules, technical questions, products, and policies Build efficient truckloads and schedules in coordination with the traffic department Verify ship schedules and OEDM accuracy Communicate with internal departments regarding credit and pricing Expedite hot or special orders as agreed with sales and supervisor Perform at a high level in the CAS Learning Path, achieving agreed metrics Function across all regions and multiple business groups Understand and provide correct Service Advantage direction to customers and Sales Team Conflict Management: Communicate, manage, and resolve customer and sales issues professionally and empathetically Address and correct customer service issues and forward to appropriate departments Follow up through resolution to ensure customer satisfaction Collaborate with cross-functional teams to expedite orders Perform backorder coordination and shipping Maintain customer records in all software databases Communicate order schedule delays in a timely manner Manage the Return Material Authorization (RMA) process as per policy and guidelines Order Management & Customer Service Supply Chain Support: Crosstrain within Supply Chain functions to support the Siding Products Group Provide coverage during time off and peak periods Perform at Learning Path proficient level and as a high performer Maintain customer records in all software databases Manage RMA process within agreed policy Proficient in Salesforce or equivalent systems Responsibilities: Establish strong customer relationships based on trust and responsiveness Accurately process customer orders efficiently Manage multi-part customer complaints and resolve issues professionally Be fully proficient in the Learning Path across all lines of business and regions Adhere to customer service policies, procedures, and Service Advantage guidelines Analyze and respond to changing situations while considering business impact Proactively resolve customer issues and demonstrate ownership Deliver relentless customer service Willingness to work from home during emergencies (home phone line & internet required) Skills & Competencies: Strong organizational skills Concise communication skills Team player Responsible and reliable Influencing skills Highly developed interpersonal skills Unwavering personal values Intermediate Excel and MS Office skills Systems aptitude (Salesforce/SAP) Ability to multitask at a high level

Remote Customer Support Specialist (Work From Home) | $3,300-$3,900/month We're hiring Remote Customer Support Specialists to join our growing team. This is a fully remote / work-from-home customer service role focused on handling inbound calls and helping customers with general questions, updates, or basic support needs. You'll be the first point of contact for customers-so clear communication, patience, and a calm, professional tone matter. If you enjoy talking to people, following simple processes, and solving straightforward issues while working independently, you'll feel right at home here. What You'll Do (Key Responsibilities) Answer inbound customer support calls and provide accurate, helpful responses Make occasional outbound calls (appointment reminders, follow-ups, or status updates) Maintain a friendly, patient, and professional tone on every interaction Document call notes and key details accurately using our digital tools and systems Follow step-by-step call handling procedures to keep conversations efficient and consistent Stay connected with your remote team through chats, updates, and scheduled check-ins What We're Looking For (Qualifications) Strong speaking skills, active listening, and clear communication Comfortable using a computer and switching between basic tools (calls, notes, systems) Reliable internet connection and a quiet, distraction-free home workspace Team-minded attitude-willing to ask questions and support others No experience required - paid training is provided Customer service experience (call center, retail, hospitality) is a plus, not required Pay & Benefits Monthly pay: $3,300-$3,900 (based on experience) 100% remote - work from the comfort of home Paid training starting day one Flexible scheduling options (including weekends based on availability) Supportive team culture with approachable managers Growth and advancement opportunities within the company If you're ready to start a remote customer support role with training, flexibility, and a supportive team, apply today. 📞💻

Columbus OH | Customer Service Representative - Full Time This is an in-person role. We're hiring Customer Service Representatives to support our clients face-to-face at live events and retail activations. You'll be the first point of contact for customers, welcoming them, answering questions, and ensuring they have a great experience. If you have a background in retail, hospitality, or customer service, you'll thrive here and if you don't, we'll train you from the ground up. What You'll Do Greet and assist customers in person Answer questions about products and services Guide customers through sign-ups or sales Work alongside a supportive team to meet goals What You Get Weekly pay: base + weekly bonuses Full-time schedule (Monday-Friday, in person) Paid training and coaching from experienced leaders Benefits after qualifying period A clear path to promotions and leadership If you're energetic, reliable, and people-focused, we want to meet you. Apply now, interviews this week.

The Inside Sales Representative is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position is 100% remote/virtual, preferably based in the region to which the ISR is assigned. Essential Functions Sales and Marketing Consult with current and potential customers in an assigned geographic area using phone, email, texts, videoconferencing, and other platforms to convert new business, maintain current customers, and grow market share. Communicate daily with Territory Managers, Regional Manager, Marketing, and other company organizations and external partners as required. Form long-standing customer relationships with assigned accounts. Develop and implement sales plans to meet business goals. Travel occasionally as needed for training, sales meetings, conferences, etc. Utilize Vetoquinol's Sales Excellence program to engage with customers. Customer Service Assist customers in a timely manner. Manage orders taken by phone, email, or other methods; ensure accurate entry into the Customer Relationship Management (CRM) system and communicate information to distribution partners. Organize workflow to meet customer and company deadlines. Present and discuss the products and services of the company in a way that conveys an image of quality, integrity, and superior understanding of customer needs. Manage inbound and outbound phone calls professionally and efficiently, using good communication skills. Attend to customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution. General/Administrative Document all customer interactions with detailed notes in the CRM system. Support the company vision and mission, and demonstrate the corporate core values in all professional activities. Comply with all OSHA safety requirements, work rules, and regulations. Compile and maintain all required records, documents, etc. Follow systems and procedures outlined in company manuals. Communicate out-of-office plans to manager and teammates to ensure uninterrupted customer coverage. All other duties as requested by management. Qualifications Formal Education and Certification Bachelor's Degree or 3+ years of inside sales experience preferred. Knowledge and Experience Inside sales experience highly preferred. Experience in the animal health industry highly preferred. Personal Attributes Exceptional written, verbal, and interpersonal communication skills. Ability to work under pressure and with shifting priorities. Team player willing to participate in meetings and other team activities. Ability to manage time efficiently and to multi-task. Vetoquinol USA is an equal opportunity employer. We are committed to providing a workplace that is free from discrimination of any kind and that promotes diversity, inclusion, and fairness. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. Join us and be a part of a great place to work!

📋 Customer Service and Sales Support | Customer Service, Marketing, Sales | 🚨 Start ASAP 📍 Columbus, OH | 💼 Entry Level | ⏱ Full-Time Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future. 📋 Job Summary: This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience. ✅ Key Responsibilities: Promote products, services, and promotions to customers one on one. Greet and assist customers with a friendly and professional attitude. Provide in-depth product knowledge and recommendations to meet customer needs. Meet or exceed retail sales goals and performance targets. Participate in product training and stay up-to-date on promotions and new arrivals. Collaborate with team members to ensure a smooth and effective retail operation. 🎯 Who We're Looking For: High school diploma or equivalent; post-secondary education is a plus. Previous experience in retail or customer service is preferred but not required. Strong communication and interpersonal skills. Positive attitude with a passion for customer service. Ability to work in a fast-paced environment and handle multiple tasks. 📋 Why This Role? This is more than just a job-it's a launchpad for your career. With our rapid growth, you'll have the opportunity to take on leadership roles and make a real impact. If you're ready to grow, lead, and succeed, we want to hear from you! Competitive hourly wage plus commission/bonuses (if applicable) Employee discounts Opportunities for growth and advancement Supportive and inclusive team environment Ongoing training and development

About Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals. Division Overview: CarnaudMetalbox Engineering is the Machinery Division, Conveying Systems Division (based in the UK) and Tooling Division (Based in the USA) of Crown Cork and Seal, which provides Global customers with High Quality Metal Forming Machinery along with Conveying and Tooling for them to manufacture a variety of packaging solutions. The Machinery and Tool Division is part of CarnaudMetalbox (CMB), a Crown Company. Locations: CMbE H-V Industries - Trevose, PA CMbE Wissota Tools - Chippewa Falls, WI CMbE Machinery - Lancaster, OH CMbE Norwalk - Norwalk, CT Candidate requirements: 60% travel Bachelor's degree or equivalent experience in an Engineering field or Industrial Manufacturing. Candidate must be an effective team player with ethical integrity and effective communication skills. 5 Years' experience with sales of an Industry Specific product *Actual salary will be determined based on skill and experience level* Will report to the District Sales Manager with Dotted Lines to H-V and Wissota Plant Managers Responsibilities include: * Ability to read and interpret mechanical assemblies and parts drawings. * Provide Technical assistance to customers as needed. * Build effective relationships with the customers/clients to maintain professional leverage. * Proactively communicate with customers to identify needs. * Communicate with customers to ensure all expectations are met and company performance is maintained as the highest level of service. * Requires strong forecasting and analytical skills. * Coordinate with other department heads, integrating objectives and ideas for organizational growth. * Monitor quality and communicate discrepancies with department heads to ensure corrective actions are defined and incorporated. * Monitor and review company's project activities and ensure that they are brought to completion within scheduled period and budget. * Provide effective management to organization's business activities that have to do with its strategic and financial growth. * Perform cost and sales pricing analysis. * Coordinate with other divisions to develop plans for launch of new products. Coordinate implementation plans as it relates to business units. * Participate in the development of divisional annual budget review process utilizing data collected through business unit's strategies and regional sales forecast. * Participate in the development of the annual CAPEX plan to ensure business units objectives are met. * Identify and attend trade shows to generate sales growth. * Monitor incoming orders for respective business units. * Analyze and explore market trends; identify new opportunities in assigned business segment. Coordinate analysis across the business units. * Obtain necessary documents to set up new customer accounts and vendors when applicable. * Take action to eliminate potential delays using various means (i.e., production workaround, outsourcing) and if delay cannot be eliminated, communicate with customers to inform them of delay and assess impact. * Coordinate with District Sales Manager to provide quotations based on review of customer input and ensure all documentation is provided to downstream users. * Coordinate with Location Sales personnel to identify trends and react to low order volumes. * Communicate with Purchasing functions to review status of orders to monitor on-time deliveries. * Prepare, review and present weekly reports to plant personnel/management teams providing status of orders to include potential delays. * Complete project management review with locations to keep all organizations informed. * Perform day-to-day administration tasks, such as processing information files and other paperwork.

As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate marketing strategies when communicating with customers. Key Responsibilities: Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing. Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need. Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper. Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws. Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract. Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles. Develops and grows through monthly individual meetings with leadership to set in place a career path strategy. Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other duties as assigned. Education: High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system. Experience: One year of experience in customer service, sales related occupations. Knowledge, Skills and Ability: Knowledge of various insurance products and the sales process. Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states. Understands the consequences of not following the FINRA rules and regulations. Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software. Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers. Other criteria, including leadership skills, competencies and experiences may take precedence.

The Customer Service Representative is responsible for delivering high-quality support to policyholders and prospective customers. This entry-level role ensures a positive customer experience by answering questions, resolving issues, processing policy updates, and providing accurate information in a timely and professional manner. Duties and Responsibilities: · Manage multiple tasks and priorities while efficiently navigating various systems to perform job functions. · Demonstrate a strong understanding of company procedures, processes, tools, and systems. · Take full ownership of customer accounts during the review and servicing process. · Maintain accurate internal records by archiving all necessary documentation and evidence. · Develop and maintain strong knowledge of company products, pricing, underwriting guidelines, and policy features. · Receive, investigate, and respond to all customer inquiries, concerns, and complaints in a timely and professional manner. · Request, track, and follow up on any missing or required information from customers. · Provide accurate quotations, pricing details, and policy information to new and existing customers. · Successfully complete the sales process in accordance with the company's regulatory requirements. · Answer incoming calls promptly, professionally, and courteously while maintaining excellent customer service standards. Job Requirements · High school diploma or equivalent required. · Active insurance license (Property & Casualty) · Bilingual skills are a plus (Spanish/English preferred). · Ability to learn and apply insurance guidelines, processes, and systems. · Ability to thrive in a fast-paced, high-pressure environment while maintaining accuracy and professionalism. · Proficient in Microsoft Office applications and comfortable handling phone communications with a professional disposition · Time-management skills · Customer-focused mindset with strong problem-solving skills · Previous customer service experience preferred. · Candidates are required to complete a basic computer proficiency and customer service skills test and achieve an acceptable passing score. Work Environment & Schedule · Standard schedule: Monday-Friday; Currently hiring for shifts between 5:00 AM and 6:00 PM MST and the schedule will vary depending on call center needs at the time of hiring. · In-office position and require on-site attendance for all scheduled shifts for Arizona. · Remote position available for out-of-state applicants only, and this position requires the schedule to accommodate Arizona time.

Account Manager - Commercial Nashville, TN $80k-$100k + Commission Are you in the 1%? Actions speak louder than words here: you will have independence, no micro-management, work to your own schedule, unlimited PTO and unlimited opportunities for growth You will be joining a new area with unlimited opportunity to grow the business and earn serious commission doing it You will be a challenger and hunter: enough is never enough and you will always be able to do more What's in it for you? Commission structure Ford Explorer company truck + gas card 401k Healthcare Unlimited PTO - must take 10 days! Optional remote work $400 bonus for client meetings and 10% bonus for hitting target A bit about them This company has a 45-year history of providing excellent service across Michigan. They have expanded across the state and are currently growing into other states on the East Coast. They specialise in re-roofing (70%) and service (30%) of commercial and industrial buildings. Their main projects are with large manufacturing facilities, schools and universities, hospitals and other businesses - from smaller local jobs to large multi-million projects. This company are on a mission to double their revenue over the next 4 years from $50mm to $100mm. How? Hiring ambitious salespeople, offering a commission structure which is far beyond the market rate, consistently training and upskilling the team, developing team members to promote from within. What you need Minimum of 2 years in an Outside Commercial Sales role Excellent communication, presentation and research skills Able to self-generate leads Existing contacts in the area would be beneficial e.g. business/building owners, facilities management, property managers If you've got the drive and motivation to be the best, then APPLY NOW. Don't have a resume together? No problem, just get in touch with me directly to arrange a chat: ******************************* Not for you but know someone that would be perfect for this role? Refer a friend to us and if they get successfully hired, we will pay you $1000!

We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Performance: Maintain and exceed company metrics for outbound and inbound calls and appointments set. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs Environment: Remote work environment. Noise Requirements: Must be able to provide and maintain a quiet, distraction-free workspace with zero background noise to ensure clear, professional-quality inbound and outbound calls.

Work From Home Business ConsultantWhy Work Here? Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site. We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team. Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base. We enjoy: -weekly pay -weekly bonuses -residual income -annual convention -fun work environment -goal-oriented promotions

The Customer Service Representative supports Thermoid's customers by providing accurate product and service information, processing orders, resolving delivery and service issues, and coordinating closely with internal teams. This role requires strong verbal communication skills, confident phone interaction, and excellent time management to ensure daily tasks are completed accurately and on schedule. The ideal candidate is proactive, motivated, and eager to take on additional responsibilities to support team success. Principal Duties and Responsibilities: Customer Support & Order Processing • Answer customer questions by phone and email, requiring clear, confident verbal communication and a professional demeanor. • Process customer orders and respond promptly to sales and service inquiries. • Provide accurate quotes and lead times for new and existing products. • Maintain customer records with up-to-date account information. • Assist in resolving customer credit issues and documentation needs. Customer Outreach Responsibilities • Conduct proactive outreach, with an emphasis on phone-based communication, to follow up on open orders, quotes, delivery timing, backorders, and general service needs. This outreach is essential to driving excellence in customer service, strengthening customer relationships, and ensuring customers receive clear, timely, and accurate communication throughout the order lifecycle. • Document all outreach interactions accurately in D365 per established company standards. • Support Thermoid's Customer Outreach Program by completing required weekly outreach activities. Issue Identification & Resolution • Clarify customer complaints or delivery issues, determine root cause, and recommend the best solution. • Coordinate internally to expedite corrections, adjustments, or order updates, ensuring timely follow-up. • Initiate paperwork including credits, complaints, RMAs, and internal requests on behalf of customers. Administrative Responsibilities • Perform clerical tasks such as filing, data entry, correspondence, and document preparation for the sales and service departments. • Ensure accurate and consistent communication across Manufacturing Operations, Scheduling/Planning, Quality, Engineering, Finance, Sales, and Marketing. Performance & Team Responsibilities • Demonstrate strong time management and ensure daily tasks are completed consistently and accurately. • Work with a high degree of motivation and ownership; proactively seek opportunities to take on additional responsibilities that support the team. • Participate in improving workflow, customer experience, and cross-departmental communication as business needs evolve. Experience and Education: • Associate's Degree preferred; equivalent experience considered. • Minimum of two years of customer service experience preferred, ideally in a manufacturing or industrial setting. • Friendly, helpful, customer-focused approach with strong problem-solving skills. • Proven attention to detail, accuracy, and consistency in following procedures. • Strong time-management, task prioritization, and organizational abilities. Technical Skills: • Proficiency with Microsoft Office, especially Outlook and Excel. • Strong verbal and written communication skills; high comfort level handling phone-based customer interaction. • Ability to perform basic math and geometry calculations. • Experience with ERP or order-entry systems; ability to learn new systems quickly (D365 preferred but not required). • Solid administrative and documentation skills. Organizational Relationships: • Reports to: Customer Service Manager • Internal communication with: Manufacturing Operations, Quality, Planning/Scheduling, Engineering, Finance, Sales, and Marketing. • External communication with: Customers and distributors to maintain strong partnerships and support coordination. HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022 Please click on this link to view the notice.