Customer resolution specialist education requirements

1. Customer Service Fundamentals

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Mediation and Conflict Resolution

Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals". After this course, you will be able to:...

3. Conflict Resolution and De-Escalation for Upset Customers

4.4

(2,672)

You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with upset clients and customers...

4. Financial Accounting & Excel-Comprehensive Accounting Course

4.3

(736)

Comprehensive accounting course to learn the accounting cycle in a practical way and pick up critical Excel fundamentals...

5. Financial Accounting-Adjusting Entries & Financial Statement

4.6

(930)

Master Adjusting Entries & Financial Statements: A Comprehensive Guide for Accurate Accounting and Reporting...

6. Financial Accounting-Debits & Credits-Accounting Transaction

4.5

(781)

Masterclass: Learn Accounting Principles, Financial Statements, Transactions & More in this Comprehensive Course...

7. Conflict Resolution for Co-Workers

4.4

(266)

You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with your co-workers, manager or peers...

8. Accounting & Financial Statement Analysis: Complete Training

4.6

(16,804)

Accounting & Financial Ratio Analysis made easy. Learn important accounting skills that will get your foot in the door!...

9. Excel Accounting Problem

4.3

(348)

Learn How to Create an Accounting Worksheet Using Microsoft Excel from a Certified Public Accountant (CPA)...

10. Customer Service Training: Dealing with Difficult Customers

4.5

(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

11. Principles of Financial Accounting

4.5

(875)

Learn the complete accounting cycle -recording business transactions to presenting the Balance Sheet & Income Statement...

12. Fraud Prevention, Dispute Resolution and PCI-DSS Masterclass

4.4

(827)

The fundamentals of fraud prevention and monitoring + dispute resolution + PCI-DSS requirements - now in one course...

13. Accounting basics, create financial statements easily

4.5

(280)

Discover, develop, practice your financial information and explore the world of accounting...

14. Conflict Resolution in Leadership and Talent Management

4.4

(338)

You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with your team members/reports...

15. Financial Accounting: The Complete Introductory Crash Course

4.5

(1,604)

Learn the Basics of Financial Accounting: Financial Statements, Debits and Credits, The Accounting Cycle and More!...

16. Financial Bookkeeping and Accountancy: Complete Accounting

4.3

(501)

A Complete Course on Book-keeping & Accounting Course For Level 1 & 2 aspirants...

17. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

18. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

19. Accounting, Bookkeeping & Financial Analysis (Accounting)

4.5

(521)

Accounting & Bookkeeping Basics. Accounting & Financial Analysis Concepts. Learn Accounting & Bookkeeping...