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Become A Customer Sales Associate

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Working As A Customer Sales Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $21,780

    Average Salary

What Does A Customer Sales Associate Do At Sears Hometown and Outlet

* Acquire and Maintain Customers
* Clerical functions, including but not limited to office management and file maintenance
* Create price tags, assist with store sigange and placement of new and returned product
* Customer payments and data entry in VersiRent computer program
* Greets customers and facilitates in-store sales
* Inbound/Outbound sales calls
* Maintain a professional appearance
* Maintains showroom appearance
* Resolves customer service concerns as they arise
* Responsible for answering phones
* All other duties deemed necessary for effective store management
* Assist Credit Manager with collection calls

What Does A Customer Sales Associate Do At The Hertz Corporation

* Effectively present and sell company services and products
* Provide a positive rental experience to each customer while accurately presenting, coordinating, and processing rental transactions
* Meet or exceed sales goals for the location
* Provide a professional and friendly response to customer inquiries and requests in person and on the telephone
* Maintain current knowledge of all products or additional services available to the customer.
* Some of the benefits employees are eligible for include:
* Medical
* Dental
* Vision
* Life Insurance
* Dependent Life Insurance
* Vacations
* Holiday
* Sick Days
* Retirement Plan
* Employee Discounts
* Employee Stock Purchase Plan
* Eligibility varies, depending on your employment status
* Profil

What Does A Customer Sales Associate Do At Ingersoll Rand

* RESPONSIBILITIESinclude the following.
* Other duties may be assigned.
* Customer Facing (60%)
* Actively engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions.
* Engage every customer when they enter store, before they reach the counter (“10 ft /10 seconds in store” rule of engagement)
* Provides technical support to customers.
* Drives sales by having maintaining current knowledge of all portfolio offerings and leverage technical knowledge to provide value propositions to the customer and drive sales
* Drives sales by identifying related products or add on extensions needs and making customers aware of product promotions and adding lines to parts orders.
* Determines best method to resolve problems to ensure customer satisfaction and company adherence to policies.
* Enter all orders as quotes
* Makes outbound calls including marketing new products.
* Generates lead sheets for Account Managers
* Occasionally visits external customers to better understand their needs and potential sales opportunities in future.
* Parts identification and troubleshooting, beyond OEM parts.
* Identify items which meet the needs uncovered during conversations with customers in store, on phone and at customer site and submit them for addition to showroom portfolio.
* Processes Reklaims
* Operations (ranges 20
* depending on number of store associates)
* Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment.
* Helps plan store customer and vendor events.
* Completes training as required, including safety training, certification and testing.
* Reinforces culture of safety by utilizing all appropriate resources to safely perform all functions of the job
* Understand and execute processes and standard work.
* Identify new opportunities for process improvements.
* Flexibility to work overtime/weekends, as required.
* Back office (ranges 10
* depending on number of store associates)
* Completes cycle counts
* Inventory management – back orders, PO receipts, transfers
* Responsible for staging, shipping and receiving parts, equipment, and supplies.
* Stocks the parts store with an appropriate amount of merchandise.
* Responsible for inventory control and bin location.
* Enters inventory into software system.
* Manages will calls.
* May deliver parts to customer locations or job sites.
* Practices safe material handling techniques.
* Filing of M/S’s, freight bills of lading, equipment packing slips, etc. for inventory reconciliation and audit purposes.
* Responsible for filing of freight claims for damaged goods.
* Manages transfers

What Does A Customer Sales Associate Do At Nestle Nutrition

* Responds to customer inquiries via telephone to address a variety of customer inquiries which include, but are not limited to, processing payments, resolving billing issues and policy change requests.
* Reviews customer s current insurance needs while engaging in consultative conversations and cross-selling other Gerber Life products as needs of the customer are developed by offering competitive, industry-leading life insurance and other financial products.
* Handles customer inquiries in a manner consistent with compliance and regulatory requirements.
* Other duties as assigned.
* Qualifications

What Does A Customer Sales Associate Do At Gerber Collision & Glass

* Handle customer inquiries via phone and email.
* Provide customers with auto glass product and service information.
* Provide customers with estimates, make sales, and process orders.
* Document all call and sale information.
* Make follow-up sales calls on all estimates that have been written and not sold

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How To Become A Customer Sales Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Customer Sales Associate jobs

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Customer Sales Associate Career Paths

Customer Sales Associate
Customer Sales Representative Personal Banker Branch Manager
Account Manager
5 Yearsyrs
Specialist Operations Manager General Manager
Area Manager
7 Yearsyrs
Machine Operator Home Health Aid Front Desk Agent
Assistant General Manager
5 Yearsyrs
Security Officer Technician Service Manager
Branch Manager
6 Yearsyrs
Security Officer Dispatcher Operations Manager
Business Development Manager
9 Yearsyrs
Home Health Aid Technician Operations Manager
Business Manager
7 Yearsyrs
Office Manager General Manager
District Manager
7 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
District Sales Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Sales Consultant Sales Manager
General Sales Manager
8 Yearsyrs
Call Center Representative Service Representative Sales Consultant
Internet Sales Manager
6 Yearsyrs
Machine Operator Service Technician Sales Manager
Market Manager
7 Yearsyrs
Call Center Representative Specialist Merchandiser
Merchandising Manager
5 Yearsyrs
Customer Sales Representative Office Manager
Operations Manager
7 Yearsyrs
Warehouse Associate Security Officer Account Manager
Sales Account Manager
6 Yearsyrs
Medical Assistant Service Representative Account Executive
Sales And Marketing Manager
6 Yearsyrs
Home Health Aid Security Officer Account Manager
Sales Manager
5 Yearsyrs
Specialist Account Manager Account Executive
Territory Manager
7 Yearsyrs
Medical Assistant Office Manager Account Manager
Territory Sales Manager
7 Yearsyrs
Warehouse Associate Forklift Operator
Warehouse Manager
5 Yearsyrs
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Customer Sales Associate Demographics

Gender

  • Female

    59.3%
  • Male

    38.6%
  • Unknown

    2.1%

Ethnicity

  • White

    78.1%
  • Hispanic or Latino

    13.2%
  • Asian

    6.6%
  • Unknown

    1.6%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    62.7%
  • French

    9.7%
  • German

    3.7%
  • Portuguese

    3.0%
  • Russian

    2.6%
  • Arabic

    2.0%
  • Italian

    1.8%
  • Chinese

    1.8%
  • Polish

    1.8%
  • Swedish

    1.4%
  • Hindi

    1.4%
  • Tagalog

    1.2%
  • Japanese

    1.2%
  • Ukrainian

    1.0%
  • Filipino

    1.0%
  • Vietnamese

    0.8%
  • Mandarin

    0.8%
  • Armenian

    0.6%
  • Carrier

    0.6%
  • Cantonese

    0.6%
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Customer Sales Associate

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Customer Sales Associate Education

Customer Sales Associate

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Top Skills for A Customer Sales Associate

CustomerServiceSkillsNewMerchandiseSalesFloorEnsureCustomerSatisfactionMonthlySalesGoalsProductKnowledgePhoneCallsCustomerSalesInternetCustomerInquiriesCustomerComplaintsCustomerQuestionsDataEntryCommunicationSkillsPOSCustomerRelationsCustomerIssuesInboundCallsInventoryControlSpecialOrders

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Top Customer Sales Associate Skills

  1. Customer Service Skills
  2. New Merchandise
  3. Sales Floor
You can check out examples of real life uses of top skills on resumes here:
  • Developed excellent communication, interpersonal, and customer service skills
  • Worked on the dock, receiving new merchandise that were processed and distributed to its proper departments.
  • Assisted customers and merchandised product on sales floor.
  • Processed orders, prepared correspondence, and fulfilled customer need to ensure customer satisfaction.
  • Required to meet monthly sales goals for Internet, cable, phone, and homes security products.

Top Customer Sales Associate Employers

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