Customer sales associate demographics and statistics in the US
Customer sales associate demographics research summary. Zippia estimates customer sales associate demographics and statistics in the United States by using a database of 30 million profiles. Our customer sales associate estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer sales associates after extensive research and analysis:
- There are over 2,572,581 customer sales associates currently employed in the United States.
- 49.4% of all customer sales associates are women, while 50.6% are men.
- The average customer sales associate age is 40 years old.
- The most common ethnicity of customer sales associates is White (55.2%), followed by Hispanic or Latino (20.5%), Black or African American (11.1%) and Asian (7.0%).
- Customer sales associates are most in-demand in Englewood, CO.
- The real estate industry is the highest-paying for customer sales associates.
- Odenton, MD pays an annual average wage of $43,757, the highest in the US.
- In 2022, women customer sales associates earned 96% of what men earned.
- 7% of all customer sales associates are LGBT.
- Maine is the best state for customer sales associates to live.
- Customer sales associates are 54% more likely to work at private companies in comparison to public companies.
On this page
Customer sales associate demographics by:
Customer sales associate gender statistics
49.4% of customer sales associates are women and 50.6% of customer sales associates are men.
- Male, 50.6%
- Female, 49.4%
Customer sales associate gender ratio
| Gender | Percentages |
|---|---|
| Male | 50.6% |
| Female | 49.4% |
Customer sales associate gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$39,181
Female income
$37,695
Customer sales associate gender ratio over time
This data breaks down the percentage of men and women in customer sales associate positions over time. Currently, 49.4% of customer sales associates are female.
Customer sales associate gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 48.68% | 51.32% |
| 2011 | 48.51% | 51.49% |
| 2012 | 50.24% | 49.76% |
| 2013 | 50.74% | 49.26% |
| 2014 | 51.32% | 48.68% |
| 2015 | 51.19% | 48.81% |
| 2016 | 51.82% | 48.18% |
| 2017 | 52.30% | 47.70% |
| 2018 | 50.83% | 49.17% |
| 2019 | 50.34% | 49.66% |
| 2020 | 51.06% | 48.94% |
| 2021 | 50.63% | 49.37% |
Customer sales associate related jobs gender ratio
We compared customer sales associates with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Customer Sales Associate | 51% | 49% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer sales associate demographics by race
The most common ethnicity among customer sales associates is White, which makes up 55.2% of all customer sales associates. Comparatively, 20.5% of customer sales associates are Hispanic or Latino and 11.1% of customer sales associates are Black or African American.
- White, 55.2%
- Hispanic or Latino, 20.5%
- Black or African American, 11.1%
- Asian, 7.0%
- Unknown, 5.5%
- American Indian and Alaska Native, 0.7%
Customer sales associate race
| Customer sales associate race | Percentages |
|---|---|
| White | 55.2% |
| Hispanic or Latino | 20.5% |
| Black or African American | 11.1% |
| Asian | 7.0% |
| Unknown | 5.5% |
| American Indian and Alaska Native | 0.7% |
Customer sales associate race and ethnicity over time
See how customer sales associate racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer sales associate race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.61% | 11.34% | 6.26% | 16.53% |
| 2011 | 62.33% | 11.63% | 6.40% | 16.40% |
| 2012 | 61.53% | 11.51% | 6.21% | 17.25% |
| 2013 | 61.88% | 11.34% | 6.38% | 16.93% |
| 2014 | 61.26% | 11.29% | 6.69% | 17.11% |
| 2015 | 60.64% | 11.03% | 6.47% | 18.22% |
| 2016 | 59.76% | 11.52% | 6.72% | 18.12% |
| 2017 | 60.67% | 10.94% | 6.68% | 17.95% |
| 2018 | 60.49% | 10.52% | 6.85% | 18.33% |
| 2019 | 60.09% | 10.72% | 6.66% | 18.84% |
| 2020 | 57.53% | 10.12% | 6.80% | 19.45% |
| 2021 | 55.21% | 11.08% | 6.98% | 20.48% |
Customer sales associate wage gap by race
According to our data, asian customer sales associates have the highest average salary compared to other ethnicities. Black or african american customer sales associates have the lowest average salary at $38,731.
| Ethnicity | Salary |
|---|---|
| Unknown | $38,791 |
| White | $39,257 |
| Black or African American | $38,731 |
| Asian | $40,003 |
| Hispanic or Latino | $39,134 |
Average customer sales associate age
See how the average age of customer sales associates varies based on ethnicity and gender.
Male
Female
Customer sales associate age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Customer sales associate age breakdown
The average age of customer sales associates is 40+ years years old, representing 49% of the customer sales associate population.
Customer sales associate age breakdown
| Customer Sales Associate Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Customer sales associate educational attainment
The most common degree for customer sales associates is bachelor's degree, with 41% of customer sales associates earning that degree. The second and third most common degree levels are high school diploma degree at 25% and high school diploma degree at 21%.
- Bachelor's, 41%
- High School Diploma, 25%
- Associate, 21%
- Diploma, 5%
- Other Degrees, 8%
Customer sales associates by degree level
| Customer sales associate degree | Percentages |
|---|---|
| Bachelor's | 41% |
| High School Diploma | 25% |
| Associate | 21% |
| Diploma | 5% |
| Other Degrees | 8% |
Customer sales associate jobs you might like
Customer sales associate wage gap by degree level
According to the data, customer sales associates with a Master's degree earn more than those without, at $43,884 annually. With a Bachelor's degree, customer sales associates earn a median annual income of $42,031 compared to $38,026 for customer sales associates with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $43,884 |
| High School Diploma or Less | $36,641 |
| Bachelor's Degree | $42,031 |
| Some College/ Associate Degree | $38,026 |
Customer sales associate employment statistics
Most customer sales associates work for a private in the retail industry.
Company size where customer sales associates work
Below, you can see the size of companies where customer sales associates work.
Customer sales associate jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 7% |
| 50 - 100 employees | 5% |
| 100 - 500 employees | 10% |
| 500 - 1,000 employees | 4% |
| 1,000 - 10,000 employees | 29% |
| > 10,000 employees | 46% |
Customer sales associate jobs by company type
Employees with the customer sales associate job title have their preferences when it comes to working for a company. For instance, most customer sales associates prefer to work at private companies over public companies.
Customer sales associate jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 44% |
| Private | 54% |
| Government | 1% |
Customer sales associate jobs by industry
The most common industries for customer sales associates are retail, professional and hospitality.
Customer sales associate industry statistics
| Industry | Percentages |
|---|---|
| Retail | 41% |
| Fortune 500 | 16% |
| Professional | 6% |
| Hospitality | 5% |
| Manufacturing | 5% |
| Finance | 5% |
| Telecommunication | 4% |
| Media | 2% |
| Automotive | 2% |
| Health Care | 2% |
| Technology | 2% |
| Transportation | 1% |
| Construction | 1% |
| Agriculture | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Insurance | 1% |
| Real Estate | 1% |
| Education | 1% |
Customer sales associate turnover and employment statistics
Customer sales associate unemployment rate over time
The unemployment rate for customer sales associates between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer sales associate unemployment rate by year
| Year | Customer sales associate unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average customer sales associate tenure
The average customer sales associate stays at their job for 1-2 years, based on the 11,338 customer sales associates resumes in Zippia's database.
Customer sales associate tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 34% |
| 1-2 years | 36% |
| 3-4 years | 11% |
| 5-7 years | 10% |
| 8-10 years | 4% |
| 11+ years | 5% |
Customer sales associate LGBT ratio compared to similar jobs
Review the percent of customer sales associates that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Secondary School Registrar | 5.53% | 21,765 |
| Eligibility Specialist | 6.73% | 19,944 |
| Customer Sales Associate | 7.19% | - |
| Line Assigner | 8.60% | 45,710 |
| Commercial Credit Reviewer | 8.99% | 32,691 |
| Shelver | 11.16% | 409 |
| Staffing Assistant | 15.31% | 20,939 |
Similar customer sales associate jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Secondary School Registrar | 5.53% | 21,765 |
| Eligibility Specialist | 6.73% | 19,944 |
| Line Assigner | 8.60% | 45,710 |
| Commercial Credit Reviewer | 8.99% | 32,691 |
| Shelver | 11.16% | 409 |
| Staffing Assistant | 15.31% | 20,939 |
Foreign languages spoken by customer sales associates
The most common foreign language among customer sales associates is Spanish at 60.5%. The second-most popular foreign language spoken is French at 6.7% and German is the third-most popular at 4.3%.
- Spanish, 60.5%
- French, 6.7%
- German, 4.3%
- Portuguese, 3.7%
- Chinese, 3.2%
- Other, 21.6%
Customer sales associate languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 60.5% |
| French | 6.7% |
| German | 4.3% |
| Portuguese | 3.7% |
| Chinese | 3.2% |
| Other | 21.6% |
