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Customer sales associate education requirements

Updated January 8, 2025
2 min read
Usually, customer sales associates don't need a college education. The most common degree for customer sales associates is bachelor's degree with 41% graduates, with only 25% customer sales associate graduates earning high school diploma. Customer sales associates who decided to graduate from college often finish University of Phoenix or Miami Dade College. Some good skills to have in this position include sales floor, customer satisfaction and customer service.

Popular customer sales associate certifications include Certified Pharmacy Technician (CPhT), Certified Sales Professional (CSP), or Certified Information Technology Professional (CITP). To improve customer sales associate qualification and skills, we prepared some online courses to help in customer sales associate education paths.

What education do you need to become a customer sales associate?

What degree do you need to be a customer sales associate?

The most common degree for customer sales associates is bachelor's degree, with 41% of customer sales associates earning that degree. The second and third most common degree levels are high school diploma degree at 25% and high school diploma degree at 21%.
  • Bachelor's, 41%
  • High School Diploma, 25%
  • Associate, 21%
  • Diploma, 5%
  • Other Degrees, 8%

What should I major in to become a customer sales associate?

You should major in business to become a customer sales associate. 28% of customer sales associates major in business. Other common majors for a customer sales associate include psychology and criminal justice.

Best majors for customer sales associates

RankMajorPercentages
1Business28.3%
2Psychology7.0%
3Criminal Justice6.2%
4General Studies5.7%
5Communication5.6%

20 best online courses for customer sales associates

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1. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

2. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

3. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

4. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

5. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

6. Customer Service Training: Dealing with Difficult Customers

udemy
4.5
(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

7. Customer Retention: Maximise Your Profits

udemy
4.6
(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

8. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

9. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

10. CSMath: Make Data-Driven Decisions in Customer Success

udemy
4.2
(320)

Learn how to separate the signals from the noise!...

11. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

12. The Complete B2B Sales Masterclass: 6 Courses in 1

udemy
4
(413)

1. Generate Leads, 2. Pitch, 3. Close & Handle Any Objection: Get Certified in Cutting Edge, Non-Pushy B2B Sales System...

13. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

14. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

15. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

16. Dealing With Angry Customers

udemy
4.3
(254)

Skills and Techniques for Handling Most Customer Situations...

17. Sales Training Pro: The Complete Sales Presentation Course

udemy
4.6
(346)

Practical, Hands-on Sales Techniques and Tools to Effortlessly Engage your Customers In Your Sales Presentations...

18. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

19. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

20. Sales Training: Practical Sales Techniques

udemy
4.6
(23,968)

Sales Hacking: Essential sales skills, sales strategies and sales techniques to sell just about anything!...

Average customer sales associate salary by education level

According to our data, customer sales associates with a Master's degree earn the highest average salary, at $43,884 annually. Customer sales associates with a Bachelor's degree earn an average annual salary of $42,031.
Customer sales associate education levelCustomer sales associate salary
Master's Degree$43,884
High School Diploma or Less$36,641
Bachelor's Degree$42,031
Some College/ Associate Degree$38,026

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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